YCH supports ZALORA to launch the biggest fashion warehouse in Indonesia

YCH Group, Asia Pacific’s leading integrated end-to-end supply chain management and logistics partner, implements its proprietary The Last Mile™ (TLM™) solution for ZALORA as the online powerhouse launches its fashion warehouse in YCH DistriPark located at Cibitung, West Java today. The latest warehouse from ZALORA, covering an area close to 15,000 sq. meters, is the largest of its kind in Indonesia for a fashion retailer.

Leveraging on YCH’s TLM™ solution to optimize route management and last mile distribution from its flagship warehouse, ZALORA will not only gain an overall increase in logistics efficiency for e-Commerce fulfilment across the entire country; but also benefit from a host of other complementary solutions including business intelligence and analysis to help with order fulfilment and return management. Apart from gaining visibility to ‘on-the-road’ data, ensuring predictability, reliability and the safe delivery of ZALORA’s goods to customers, an electronic proof of delivery (e-POD) system will be implemented in the next phase to further enhance ZALORA’s capabilities in e-commerce fulfilment, where delivery personnel are able to capture receipts and send status reports instantly through their mobile devices, thereby effectively shortening process lead times and improving information flow.

At ZALORA’s launch of the biggest fashion warehouse in Indonesia, Mr Fredrik Thomassen, CEO of Zalora Indonesia commented on YCH’s regional experience and capabilities in e-commerce fulfilment. He said, “We are pleased to partner YCH and have full confidence in YCH to uphold ZALORA’s promise of excellent customer experience, especially in the area of last mile delivery. Given YCH’s vast network and deep experience operating in Indonesia and the ASEAN region, we are happy to join hands with YCH on our quest to become Indonesia’s best and largest online fashion retailer.”

With more than 85 million active internet users and an e-Commerce market reaching USD 18 billion in 2015, Indonesia will become the largest e-Commerce market in Southeast Asia. This collaboration with ZALORA, as well as other partnerships with e-Commerce players such as ShopClues and SnapDeal, furthers YCH’s commitment to entrench a reliable system and excellent track record in e-Commerce fulfilment across the Asia-Pacific region.

Country General Manager of YCH Indonesia, Mr Iman Gandi said during the warehouse launch, “We are glad to be ZALORA’s partner of choice in the area of e-Commerce fulfilment in Indonesia. This is testament to the advanced, proprietary fulfilment solutions that YCH is continuously developing to empower both traditional as well as online retailers, with proactive visibility and game-changing capabilities that will help them increase productivity and optimize resources in such dynamic and highly competitive businesses.”

As last mile delivery is often a company’s first touch point to the end-customer, having a smooth and efficient last mile fulfilment will enable ZALORA to build stronger levels of trust and brand loyalty with its rapidly expanding consumer markets. Having been in Indonesia for more than a decade since 2003 with presence across 15 cities, YCH continues to strengthen its niche in last mile fulfilment and further expand its extensive supply chain network across Indonesia for aspiring growth companies and MNC customers such as LG Electronics, Royal FrieslandCampina, EVONIK and ZALORA.