Fashion Brand Improves Fulfilment Productivity
4th April 2024
Descartes Systems Group, announced that U.K.-based fashion retailer LOVALL, formerly known as Love Leggings, is using Descartes’ ecommerce warehouse management system (WMS) to improve productivity by automating fulfilment and optimizing the use of existing warehouse space to hold three times as much inventory. The solution has enabled LOVALL to meet rising ecommerce order volumes without needing to hire additional resources, even during peak periods like this past November when order volumes increased by 28% compared to the same time the previous year.
“Our business has scaled from an Amazon marketplace that used manual- and paper-based systems to pick and pack orders weekly to a growing online fashion brand that fulfils orders daily with almost 100% accuracy using the Descartes solution,” said Chris Brian, Co-Founder of LOVALL. “Descartes has a strong track record of success in our industry with other high growth fashion brands. Its ecommerce WMS gives us a reliable and trusted technology foundation that can easily keep pace with our expanding business.”
Part of Descartes’ ecommerce solution suite, Descartes’ ecommerce WMS helps direct-to-consumer brands and ecommerce retailers drive significant efficiencies across order fulfilment processes to provide a remarkable customer experience. The solution helps ensure retailers can ship on time, ship the right items, not oversell existing inventory, and have transparency into warehouse operations. Order information is automatically available to be executed via mobile-driven, multi-order pick-and-pack strategies and then fed into Descartes and third-party parcel shipment systems. The solution integrates with ecommerce platforms such as Shopify Plus, Brightpearl by Sage, NetSuite, Linnworks, Loop Returns and others, to accelerate implementation and time to value.
“We’re pleased that our ecommerce WMS is playing an important role in LOVALL’s growth and success,” said Johannes Panzer, Head of Industry Solutions for Ecommerce at Descartes. “The ecommerce market is fast-paced and demanding, and our warehouse and shipping solutions are designed to help companies at all stages of growth drive efficiencies and cost-savings in their fulfilment operations, easily flex to support peak and off-peak order volumes and achieve overall higher standards of customer service.”
Learn more about how LOVALL has scaled its fulfilment operations using Descartes’ ecommerce WMS in this Descartes Customer Success Story.