FedEx Express extends reach of e-commerce proposition
28th March 2022
FedEx Express has now made its international, day-definite e-commerce service available to customers in 24 European countries with connections to 47 markets worldwide.
After a successful 10-market launch in 2021 (UK, Germany, France, Italy, Spain, Poland, Austria, Sweden, Belgium and the Netherlands), FedEx International Connect Plus (FICP), is now available in an additional 14 countries: Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Norway, Romania, Slovenia and Switzerland.
Now connecting almost 99% of the world’s GDP, services such as FICP enable e-commerce sellers to grow their business in Europe and abroad. Those businesses will be able to ship their products to online shoppers in Europe in 1-3 days, North America in 3-4 days, Asia-Pacific and the rest of the world in 3-5 days at attractive rates, improving their competitiveness in the market.
Wouter Roels, Senior Vice President Marketing International, FedEx Express Europe, said: “Worldwide e-commerce sales are expected to exceed $5tr in 2022 and grow to over $7tr in 2025, creating many opportunities for European businesses. With the latest extension of FICP to growth markets in eastern and northern Europe, FedEx Express is supporting businesses on their growth journeys by connecting them to more customers in global and intra-European markets.”
”The launch of FedEx International Connect Plus in Ireland is an exciting development for e-commerce businesses who want to reach global online shoppers with speed and efficiency,” said Brian DeCair, Vice President Operations Ireland and UK North, FedEx Express. ‘’Cross-border e-commerce is growing faster than domestic e-commerce and businesses are increasingly seeking more diversified, cost-effective solutions in order to meet consumers’ evolving needs and this new cross-border service, balancing speed with attractive prices, delivers just that.”
Through the COVID-19 pandemic, the retail landscape has transformed with growth in both domestic and cross border e-commerce sales. Consumer research in 40 countries worldwide shows that, in 2020, 37% of e-commerce shoppers bought more cross border due to the pandemic. Furthermore, 28% agreed or strongly agreed that, in the future, they will buy more online from retailers based abroad.
Asked about several elements of the delivery process, consumers indicated satisfaction levels for delivery speed were lowest. In addition, 71% of consumers would pick an online retailer that offers flexible delivery options over one that doesn’t.
The service comes with the reliability of FedEx’s international, day-definite delivery, coupled with FedEx’s customs clearance expertise and tracking capabilities. E-commerce sellers can also send out notifications and shoppers have the flexibility to change the day and location of deliveries via FedEx Delivery Manager, providing them with visibility, more control and convenience over their online orders.