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Tag: digital twin

From Blind Warehouse to Observable

Posted on by David Priestman

In the modern age of logistics, the warehouse is no longer a static storage space – it’s a dynamic environment at the heart of the supply chain. Yet, many warehouses today still operate in the dark. These “blind warehouses” lack the visibility, data, and systems needed to react quickly, predict disruptions, or make data-informed decisions.

Limited visibility with Blind warehouses

Blind warehouses are characterised by limited visibility into operations. Inventory counts may be outdated, workflows are manual, and decisions rely on human guesswork or historical trends rather than real-time insights. Why Blind warehouses fall behind:

Inventory inaccuracies: 46% of small to medium sized warehouses report that inaccurate inventory counts cause major fulfilment delays.
Lost productivity: Employees spend unnecessary hours locating stock or manually inputting data.
Delayed decisions: Without a clear operational picture, response times to disruptions are slow.
Cost inefficiencies: Overstocking or stockouts often occur due to poor forecasting and limited data.
Fragmented data: Warehouses often gather data in pieces, leading to disconnected insights that fail to represent the full picture.

The reality is clear: a lack of visibility is no longer sustainable. As customer expectations around speed and accuracy rise, blind decision-making becomes a liability.

What does it mean to become an Observable warehouse?

An Observable warehouse collects and records real-time data from all parts of its operations. This includes: Inventory movement and placement; Autonomous robot paths and performance; Warehouse environmental conditions; Inbound/outbound logistics and cycle times; Labour allocation and productivity.

Being observable doesn’t require full automation overnight. It means implementing systems that can provide visibility through sensors, IoT devices, AMRs (Autonomous Mobile Robots), computer vision, or digital twin platforms. For example, Ziegler selected Dexory to provide a scalable, reliable solution capable of operating seamlessly within the warehouse’s existing infrastructure. The deployment of DexoryView has delivered rapid and measurable value for Ziegler’s UK operations, including:

Faster stock recovery and fewer errors: The team is now able to quickly locate missing pallets, detect mispicks early, and address labelling or placement errors in real time – without halting operations. End of costly shutdowns for stock takes: Where full stock takes once required four days and weekend shifts, inventory is now continuously monitored – eliminating the need for disruptive audits and manual reconciliations.

‍The benefits of visibility

Becoming an Observable warehouse is the foundation for all other advancements. Here are several benefits:

Faster, smarter decisions: Managers gain immediate insights to prioritise tasks or reroute workflows.
Increased productivity: Time spent searching, scanning, and checking can be replaced with actionable data.
Reduced waste and errors: Real-time data reduces the risk of duplication, overstocking, or misplaced inventory.
Foundation for AI and automation: Visibility enables the implementation of intelligent systems that require real-time data to operate effectively.

For example, DCL Logistics has realized significant operational gains since deploying DexoryView:

14% increase in pallet location accuracy: With more precise data, the company has improved inventory reliability, reducing errors and improving fulfillment speed.
10x faster inventory counting: Compared to previously trialled drone-based systems, DexoryView delivers a tenfold increase in the speed of inventory counts – without disruption or downtime.
16 hours of labour saved per day: Eliminating manual inventory checks has freed up staff to focus on high-value strategic initiatives, such as warehouse space optimization and customized projects for clients.

Industry trends driving the need for observability

A few big changes in the industry are driving the move toward more Observable warehouses:

E-commerce growth: Faster delivery expectations mean warehouses must be more agile.
Labour shortages: Observable warehouses help optimise limited human resources.
Supply chain volatility: Data visibility enables real-time responsiveness.

According to a 2025 McKinsey report, companies that invested in real-time warehouse visibility were 33% more likely to exceed customer expectations and reduce fulfilment costs.

‍Don’t let lack of visibility hold you back

Warehouses can no longer afford to operate without clarity. The first step toward transformation is simple: see clearly. When you do, every other improvement becomes not just possible, but inevitable. Dexory is already helping warehouses across industries make this critical shift. The journey from blind to observable isn’t just a technology upgrade – it’s a mindset shift toward continuous improvement.

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Morrisons to Accelerate Supply Chain Innovation

Posted on by David Priestman

Morrisons, one of the UK’s largest supermarket chains, is significantly enhancing its supply chain responsiveness and resilience through a partnership with Kallikor, a leader in supply chain simulation technology. The partnership directly supports Morrisons’ ambitious operational optimisation plans, which are aiming to deliver competitive pricing, exceptional customer service, and greater operational efficiency.

Using AI-powered insights, Kallikor’s Adaption platform models and simulates complex operational scenarios to enable businesses to adopt new technologies and rehearse the transformation of their supply chains, so they can implement change and optimise their operations with confidence.

Using the Adaption platform, Morrisons is creating a comprehensive digital twin of its end-to-end supply chain, a fully interactive model that mirrors the complexity, scale, and pace of its national network. This transformational capability provides a powerful design space where Morrisons’ teams can experiment, test, and optimise decisions with unprecedented speed and precision, from warehouse operations to network-wide flows. More than a model, it becomes the environment where supply chain reality and strategic intent meet, aligning decisions, testing trade-offs, and unlocking gains in efficiency, resilience, and customer responsiveness.

As the partnership scales, Morrisons will operate with a living digital model fully integrated into its day-to-day operations, enabling continuous optimisation and proactive adaptation to market shifts. This strategic collaboration will position Morrisons at the forefront of supply chain innovation, enabling the delivery of sustained growth, operational excellence, and market-leading customer experiences through faster, smarter, and more agile decision-making across its business.

Ross Eggleton, Group Director: Logistics, Supply Chain & Technology at Morrisons, said: “Partnering with Kallikor will help us make better decisions faster. By using AI to bring the real and synthetic worlds together, we can design and evaluate changes across our entire supply chain. That means we can move quickly, solve the right problems, and ensure that every supply chain decision supports the bigger picture, delivering greater value and availability for customers while improving our efficiency and resilience.”

Jonathan Barrett, Kallikor

Jonathan Barrett (pictured, above), Kallikor CEO, said: “We’re witnessing a fundamental shift in supply chain strategy. Organisations that can redesign their networks dynamically, test multiple scenarios, and make evidence-backed decisions at speed will define tomorrow’s competitive landscape. This partnership positions Morrisons to turn market volatility into a competitive advantage through faster delivery, optimised cost structures, and complete alignment between operational execution and strategic vision.”

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AI-Powered Robotics Boost Warehouse Efficiency

Posted on by David Priestman

One of the UK’s largest and longest-standing redistributor and retailer of surplus products, Company Shop Group (CSG), has announced a strategic partnership with Dexory, a leading provider of real-time warehouse visibility and automation solutions, to transform inventory accuracy, reduce waste, and improve product flow within its ambient warehouse operations.

The partnership, which uses Dexory’s autonomous robot and AI-driven platform, is delivering transformational results across CSG’s Barnsley, South Yorkshire warehouse, which holds a wide range of surplus stock across food, homeware, personal, and pet categories.

Due to the fast-paced nature of surplus redistribution, accurate and timely stock processing is critical. Historically, inaccuracies in stock levels have led to some picking and dispatch delays. By deploying Dexory’s real-time data and automation solution, CSG is now able to track stock with a level of accuracy and speed not previously possible – with an increase of over 300 pallets added to the warehouse management system (WMS) during the trial period alone.

AI-Powered Robotics

“The Dexory solution stood out as the most effective and least disruptive option after reviewing several providers,” said Martin Upton, Operations Director, Company Shop Group. “It’s fast, flexible, and has integrated seamlessly with our existing warehouse management system. The system has also significantly increased visibility into our Dispatch area – something we had limited access to before. This has dramatically increased efficiency and enabled smoother product flow throughout our operation.”

Dexory’s solution is now used not only for stock integrity – ensuring stock is stored in the right location and allowing for rapid issue resolution – but also to support dispatch operations by providing by-date priority lists and real-time views of dispatch pallets. The robot’s ability to perform multiple autonomous scans per day empowers operational teams to act quickly, identify root causes of issues, and implement targeted training and continuous improvement efforts.

“We’re proud to support a mission-led business that is tackling waste reduction across the industry,” said Oana Jinga, Chief Commercial & Product Officer and Co-founder of Dexory. “By combining our AI-powered robotics and real-time data platform, we’re enabling their team to spot issues sooner, react faster, and ultimately deliver a more effective and efficient end-to-end process – turning warehouse visibility into tangible operational and environmental impact.”

Oana Jinga
Oana Jinga, Dexory

The project has already freed up valuable time for the client’s stock control team, enabling them to focus on wider efficiency initiatives across operations. With the proven benefits in inventory control and process flow, Company Shop Group sees this partnership as a key pillar in achieving its long-term goal: creating a world where no surplus product goes to waste.

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High-Tech Answer to Warehouse Chaos

Posted on by Peter MacLeod

Dexory has added a view optimisation module to its existing suite of warehouse optimisation technologies. Peter MacLeod, Editor, finds out more.

In the fast-paced world of logistics, visibility and efficiency are no longer luxuries – they’re necessities. UK-based scale-up Dexory is addressing these needs head-on with cutting-edge automation and AI-powered optimisation tools. What began as a solution for real-time stock reconciliation has rapidly evolved into a comprehensive warehouse intelligence platform, and its benefits are being harnessed across industries and continents.

Understanding Customer Needs

Customers don’t always know exactly what they need, at least not at first. That’s something Dexory understands deeply. “They come to us with a specific pain point,” Tatiana Kalinina (pictured, below), Dexory’s Vice President Business Development told me during a break in activities at LogiMAT, “but as we dive deeper into their operations, we uncover opportunities for broader value.”

Dexory’s approach begins with a detailed discovery process, analysing a client’s unique warehousing challenges. The initial offering is straightforward: an impressive robot-enabled solution that performs daily, wall-to-wall inventory scans, a tried-and-tested bit of tech about which we’ve previously written in Logistics Business. These scans eliminate the visibility gaps that plague many warehouses and reduce the need for time-consuming, error-prone manual stock checks.

Tatiana Kalinina, Dexory

The benefits extend beyond the bottom line. By automating low-value tasks, employees are freed up to focus on higher-level work. One client saw warehouse staff transition from stock counters to operations analysts within weeks. This shift not only boosts morale but also strengthens staff retention – an increasingly critical factor in today’s competitive labour market.

ROI Speaks for Itself

Return on investment is top of mind for every warehouse manager. While Dexory’s solution may seem intangible at first glance, the company has taken a pragmatic approach to proving its value. “We don’t throw numbers around,” Kalinina explains. “We assess each client’s operations in detail and create quantifiable value buckets.”

This method allows Dexory to show measurable ROI, often within 12 months. For some, the savings come from eliminating stock inaccuracies that cause delays or missed deliveries. For others, it’s about reclaiming labour hours or optimising warehouse space. The point is, the ROI is real, and Dexory takes the time to tailor the metrics to each customer’s priorities.

One of the strengths of the Dexory solution is its scalability. The company frequently starts with a pilot deployment in a single warehouse, often chosen for its high complexity or interesting operational issues. From there, expansion tends to happen quickly. “With many of our 3PL customers, we’re seeing growth across multiple sites in under three months,” says Kalinina. “Sometimes even faster.”

This rapid scale is driven by Dexory’s ability to deliver consistent value across varied environments, from massive DCs in Germany to smaller, bonded warehouses where stock traceability is paramount. Whether the goal is speed, accuracy, or compliance, the system has the capability to adapt.

Optimisation Module

Dexory’s latest innovation is its View Optimisation Module, a powerful extension of its core offering. This new capability taps into the company’s digital twin and data collection backbone to provide actionable insights into warehouse layout, space utilisation, and process flow.

“Inventory accuracy is just the beginning,” says Kalinina. “Now, we’re feeding in wider KPIs, things like congestion, replenishment cycles, outbound flow, and item velocity, to recommend operational changes that drive further efficiency.”

It’s a major leap toward intelligent, self-optimising warehouses. Customers can identify in real-time high-traffic zones, consolidate storage for efficiency, and streamline picking operations.
While Dexory’s roots are in the UK, the company has its sights firmly set on international growth. With a strong presence in Europe, it is investing heavily in its global operations. In particular, the US market, where it has a growing presence, is a major focus.

“We’ve already got our office in Nashville, and our head of US operations is embedded in the market,” Kalinina says. “That boots-on-the-ground presence helps us connect with customers quickly and deliver seamless service.”

The Middle East is also on the company’s radar, especially following a recent funding round that included investors from the region. However, Dexory remains focused on cementing its position in its core markets before expanding further afield.

Best of Both Worlds

Despite its rapid growth, Dexory retains the agility of a startup. The team appears to be able to move quickly, iterate constantly, and maintain a close connection with customers. At the same time, they’ve implemented the processes and systems necessary to scale sustainably.

“We’re already supporting deployments in Australia and delivering hardware on tight timelines,” Kalinina notes. “But we’re also preparing for the future – whether it’s 10, 50, or 100 new warehouse sites.” This blend of startup agility and enterprise readiness is rare, and it’s helping Dexory earn the trust of some of the logistics world’s biggest players.

The Road Ahead

Looking to the future, Dexory is not standing still. The company’s digital twin technology and robust data infrastructure provide a strong foundation for ongoing innovation. “We’re constantly building new modules, always based on customer needs,” Kalinina tells me. In the near term, that means deeper insights into space occupancy, pick path optimisation, and even real-time replenishment recommendations. Over time, it could mean even more predictive and prescriptive capabilities.

Perhaps the strongest testament to Dexory’s value is its customer retention. In the past year, the company has experienced rapid expansion and not a single customer has walked away. “Zero churn,” Kalinina smiles. “We’re proud of that.”

In an industry where time is money and margins are tight, Dexory has demonstrated that visibility, automation, and optimisation aren’t just nice to have – they can prove to be game-changers.

Real-Time Data to Transform Inventory Management

Posted on by David Priestman

DCL Logistics, a provider of fulfillment and inventory management services for high-growth omni-channel brands, has partnered with Dexory to implement DexoryView, an advanced robotics and data intelligence platform that streamlines and automates inventory audits. Since deploying DexoryView, DCL Logistics has seen a 14% increase in pallet location accuracy and a tenfold improvement in inventory counting speed, enabling the business to save time, costs and eliminate interruptions to its core operations.

DCL Logistics supports brands looking to scale quickly without compromising inventory accuracy. Traditionally, continuous cycle counts required significant hours of manual labour to physically verify stock levels and that goods were stored in the right locations. This was a time-intensive process that could disrupt operations. For many brands, inventory is equivalent to cash and accuracy is paramount for confident decision making and financial reporting. In addition to this, end customers have high expectations for accurate and timely order fulfilment, which in turn is key to customer retention.

By implementing DexoryView, DCL Logistics now has the ability to perform inventory audits on a daily and weekly basis and provide real-time data to its customers so that they are confident in knowing exactly what inventory they have on hand. This consistency allows DCL Logistics’ customers to ensure that their order fulfilment is uninterrupted, and end-customers receive their products quicker, while DCL Logistics is able to save valuable hours of conducting manual inventory checks.

Key results and benefits

Since deploying DexoryView, DCL Logistics has seen the following benefits and impacts to its business:
• 14% improvement in pallet location accuracy – this has resulted in more consistent and trustworthy inventory data.
• Tenfold increase in inventory counting speed – compared to drone-based cycle counting which the company trailed previously.
• 16 hours of labour saved per day – freeing up the inventory team to focus on higher-value planning and strategic initiatives such as warehouse space optimisation and customised customer projects.
• Less reliance on annual physical inventory counts – Greater trust in product availability allows a reduction in costly, time-intensive annual physical inventory counting, eliminating operational disruptions and improving fiscal accuracy.

“DexoryView has allowed us to significantly improve the quality of our inventory accuracy, ensuring that our teams have rich and reliable data at their disposal at the start of every shift ensuring discrepancies are fixed before they have a negative impact on our operations,” says Dave Tu, President at DCL Logistics. “Robotics automation most obviously increases the speed of our daily cycle counting, but it’s the substantial increase in accuracy rates over an accelerated time period that allows our operations to move faster and smarter for our customers, while giving our teams more time focus on higher value initiatives.”

The availability of real-time data from the warehouse ensures that DCL Logistics is able to catch and correct discrepancies before they escalate into business disrupting events. This, in-turn, increases customer satisfaction and confidence that DCL Logistics is the partner of choice for brands looking to scale quickly.

“Operating in an environment where accuracy is key, DCL Logistics has shown how automation and real-time data can elevate inventory management to meet the needs of modern commerce,” says Oana Jinga, Chief Commercial and Product Officer at Dexory. “Together, with DCL Logistics, we are enabling not just the transformation of how data is used in the warehouse but allowing the brands they work with to scale confidently with real-time accuracy.”

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National Supply Chain Day

Posted on by David Priestman

‘National Supply Chain Day’ is taking place in the USA today. Chris Coote, Head of Product at Dexory, comments on how technology, such as AI and robotics, is enhancing resilience across modern supply chains.

“National Supply Chain Day is time to recognise the transformative impact of technology across modern supply chains. Warehouses are more than just storage spaces – they’re strategic, tech-enabled hubs seamlessly connecting supply with demand. AI is revolutionising supply chain management, addressing challenges like visibility, inventory optimisation and operational efficiency. With real-time tracking and predictive analytics, businesses can make faster and more informed decisions, helping build resiliency and enabling companies to anticipate disruptions and respond proactively.

“Adding robotics into this mix means resiliency only grows. Robotic systems collect precise inventory data, which AI analyses to detect discrepancies, forecast trends, and optimise stock levels. By reducing time to insight to speed up decision making, reduces manual effort, minimises errors and improves productivity. Ultimately, supply chain technology isn’t just about streamlining operations – it’s fundamentally transforming how businesses connect products with people in our increasingly complex global supply chain.”

National Supply Chain Day is celebrated on April 29th every year to mark the binding importance of global logistics in the everyday lives of people. The goal is to bring stakeholders together to share recent developments in the field. Introduced in 2020 by a Georgia-based packaging outlet, it aims to raise awareness about the way logistics affects all of us, and how we can be better partners and benefactors of the global system.

In the last 30 years, the supply chain has evolved from being an amalgam of various sub-specialties to a distinctive and globally valued industry. Today, students can study in supply chain management and build a career in the field. The scattered links of the industry are finally coming together under an umbrella, intending to develop devoted talent from the start. The emergence of machine learning and artificial intelligence has also brought forward a tremendous change in the way operations unfold in the industry.

This day emphasizes the dependence on this industry. The central tagline of the observation is ‘Every link in the supply chain matters,’ which conveys the importance of multiple channels and workers at all levels of logistics who keep the goods moving. The word ‘link’ also signifies the underlying importance of our interconnected and interlinked world. A missing link can hamper the entire operation and jeopardize businesses across the world, which later impacts all of us.

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Enhancements for Warehouse Management

Posted on by David Priestman

The logistics industry is evolving at an unprecedented pace, with growing warehouse management demands and the need for exceptional accuracy becoming critical to success. To empower businesses to navigate these challenges, Dexory, a leader in robotics and data intelligence for warehousing, is therefore reshaping its flagship product, DexoryView. DexoryView will now consist of modules that allow more comprehensive data and enhanced ways of tracking warehouse health and hygiene. The first module will be known as DexoryView Integrity, which will continue to set a new benchmark for warehouse management and operational efficiency.

The logistics industry is facing a number of challenges relating to inventory visibility and inaccuracy. Stock integrity represents the foundation of a well-functioning warehouse, ensuring that inventory is in the right place, in the right quantities and in the right quality and storage conditions. Ensuring availability through an accurate and up-to-date system of record addresses critical issues that impact efficiency and profitability. It is estimated that warehouse operators lose up to 30% of their productivity and experience 15% increases in costs caused by sub-optimal slotting. Therefore, detecting misplacements to verifying quantities and conditions is of paramount importance as operators are looking to maximise their efficiencies and profitability.

The Integrity module brings together existing and new functionality that has already allowed customers such as Maerskto reduce their Warehouse Management System (WMS) errors by 15% and save 6 hours per day by quickly locating stock. It has allowed companies like Yusen Logistics to save 98 hours per month by moving to daily wall-to-wall counts.

Elevating warehouses with cutting edge technology

The DexoryView module is redefining the user experience of DexoryView, ensuring it provides even deeper analysis on the health of the warehouse through groundbreaking use of LiDAR, AI-powered image analysis and advanced object identification. These features deliver an unprecedented level of accuracy and insight into their stock, covering all key storage methods, including, pickface, block and bulk storage.

Key new features included within the DexoryView Integrity module include:

  • DexoryView Integrity includes basic inventory checks – Through the use of fully autonomous robots, DexoryView Integrity will help businesses automate their inventory checks and establish a single source of truth for warehouse tracking and efficiency.
  • Bulk and block stack volume assessment – Provides accurate item counts of non-palletised units in block stack floor locations helping operators promptly address discrepancies and maintain inventory accuracy.
  • Pick volume assessment– Provides count estimates for inventory stored in pick locations, helping operators track remaining cases and detect discrepancies, enabling exception-based pick area management with reduced risk and clear visibility on replenishment needs.
  • Pallet analysis – Identifies and tracks rental pallets, reducing costs associated with lost or misplaced assets.
  • Empty location checks – Allows businesses to determine which locations currently have no inventory, removing the need for manual checks.

These capabilities not only safeguard inventory health but also enhance workflow precision, empowering businesses to eliminate costly inefficiencies and errors. For organizations like vente-unique.com, the DexoryView Integrity has allowed the organisation to move from 92% to 98% accuracy in the matter of days. With businesses like GWC, DexoryView has allowed for an impressive 99% accuracy in tracking and identifying inventory, which has allowed the business to streamline its processes and achieve significant cost savings.

“By driving innovation, we enable warehouses to operate with greater precision and efficiency,” says Andrei Danescu, CEO and Co-founder at Dexory. “This next level of functionality empowers businesses to make smarter, data-driven decisions while reducing disruptions and enhancing operational performance. With the new capability from DexoryView, we are committed to addressing the most pressing challenges our customers encounter. There will be more announcements in the near future about other additional functionality.”

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AI-Powered Pallet Transporter for Rough Environments

Posted on by David Priestman

A pioneer in AI-driven robots for logistics, Pixel Robotics GmbH, will showcase innovative, intralogistics-optimized transport robots at LogiMAT from March 11-13th, 2025 (Hall 4, Stand F05). The Pixel PT combines cutting-edge technology with practical AI to make intralogistics more efficient, safer, and more flexible.

New Technology: The Optimized Foil Process

A highlight at this year’s trade show is the Pixel PT’s new foil process. Traditionally, loose foil hanging from pallets that encroach on safety zones triggers emergency stops for the transport robots. Pixel Robotics has resolved this issue: thanks to an innovative process, the Pixel PT recognizes the hanging foil as foil – rather than a safety-critical object (such as a person’s foot) – and continues its movement without compromising safety or efficiency. This advancement significantly boosts productivity and prevents delays in warehouse operations.

In addition to this innovation, the Pixel PT continues to impress with its proven, practical features. Key Features of the Pixel PT at a Glance:

Intelligent Fork Detection:

Thanks to camera-based AI, the robot reliably detects forklift forks and adapts to rough floor.

Flexible Pallet Handling:

Pallets can be picked up regardless of their position or slight deviations.

Secure Handling of Wrapped Pallets:

The AI differentiates between foil and solid obstacles, ensuring smooth pallet handling, even for pallets wrapped to the ground.

Rule-Based Placement:

Pallets are placed pragmatically and adaptively, just like a forklift operator would do.

Obstacle Avoidance:

The Pixel PT identifies people, vehicles, and both moving and stationary obstacles, responding with remarkable flexibility.

Using a digital twin of the operational area, Pixel Robotics enables seamless collaboration between humans and machines – without the need for adjustments to existing processes or WMS integration.

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Körber and Dexory Partner for Warehouse Operations Visibility

Posted on by David Priestman

Körber Supply Chain Software, a leader in adaptable supply chain execution solutions, has announced a strategic partnership with Dexory, a leading robotics and data intelligence company, to transform supply chain management. By integrating DexoryView’s advanced visibility platform with Körber’s world-class Warehouse Management Systems (WMS), the collaboration delivers unmatched insights, accuracy and operational efficiency to customers worldwide.

In today’s dynamic and competitive market, businesses are under pressure to future-proof their supply chains for resilience and agility. Dexory’s autonomous mobile robots provide daily scans across an entire warehouse, capturing data in real-time. The partnership with Körber Supply Chain Software enables organizations to swiftly uncover and address issues in the warehouse while empowering real-time, data-driven decision-making. By combining two leading-edge platforms, Dexory and Körber Supply Chain Software are equipping supply chain operators with tools to optimize operations, boost resiliency and enhance efficiency.

Körber Supply Chain Software’s order, warehouse, and transportation management systems have long provided businesses with unparalleled control over the flow of goods, from origin to fulfillment. With DexoryView – a warehouse intelligence platform combining autonomous robots equipped with sensors to collect real-time inventory data – customers gain an elevated level of visibility to achieve 99.9% inventory accuracy, actionable insights into goods movement, and the ability to optimize warehouses through data intelligence.

“Businesses in today’s market continue to look for ways to improve operational efficiencies through modern applications of automation technology and data driven applications,” said John Santagate, Senior Vice President of Robotics at Körber Supply Chain Software. “Through our partnership with Dexory, we are combining their data visibility and automation platform to enhance our industry-leading, supply chain execution solutions to bring real-time insights to the warehouse and enable our customers to create value out of data visibility.”

“Partnering with Körber Supply Chain Software aligns perfectly with our vision to transform warehouse operations through innovation,” added Oana Jinga, Chief Commercial and Product Officer & Co-Founder of Dexory. “Following a year of remarkable milestones, including our expansion into North America, this partnership marks a significant step in our growth. Together, we are poised to deliver exceptional value and success to our global customers.”

This partnership signals a transformative step forward for the supply chain industry – uniting two innovative leaders to deliver operational excellence and elevate customer success globally.

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The Critical Role of Technology in Supply Chain Resilience

Posted on by Keith McKinley

Over the past year, global supply chains have faced relentless disruptions across multiple fronts, writes Matt Gregory (pictured), Managing Director Northern Europe, Körber Supply Chain Software. Geopolitical tensions, including the prolonged U.S.-China trade disputes, have intensified pressure on supply networks. Meanwhile, natural disasters like Hurricane Helene and Milton have severely impacted transportation and logistics across the U.S. Compounding these issues, the residual effects of the pandemic and evolving health protocols continue to disrupt global shipping and exports, creating delays and unpredictability.

According to findings from Resilinc, overall disruptions in the first half of 2024 increased 30% over the first half of 2023. These combined challenges have exposed weaknesses in supply chains, demanding a more resilient and adaptive approach moving forward. As operational disruptions become more frequent and severe, integrating advanced technologies such as digital twins, IoT and predictive analytics can help companies anticipate, prepare for and adapt to these challenges. By leveraging these innovative tools, businesses can not only mitigate risks but also secure future growth and stability in an increasingly uncertain environment.

Adapting to Thrive

One key technology driving challenge mitigation is a digital twin. A digital twin is a virtual model that mirrors real-world processes, allowing companies to simulate everything from production schedules to transportation status and inventory levels. By doing so, it enables more informed decision-making, optimizing operations and improving overall efficiency. Digital twins also support predictive maintenance by continuously monitoring equipment performance. This proactive approach helps businesses prevent failures and minimize downtime. Moreover, real-time insights from digital twins allow companies to identify inefficiencies within the supply chain and respond swiftly to emerging issues.

Leading companies like Mars and Michelin have successfully integrated digital twin technology. Mars uses it to oversee production processes, preventing overfilling in factories, while Michelin leveraged 80,000 simulations for strategic sourcing, saving €10 million annually in logistics and boosting profit margins by 5%. By investing in digital twins and other technologies that provide real-time data and predictive capabilities, businesses can shift from reactive to proactive supply chain management. This not only builds resilience against disruptions but also prepares organizations to face future challenges with greater agility.

End-to-End Visibility

Achieving end-to-end visibility across supply chains allows businesses to track and monitor every step of the process in real time. With a clear view of operations, companies can make faster, more informed decisions that not only reduce risk but also lead to greater efficiency. This visibility supports cost management and fosters stronger relationships with partners, all while improving the overall customer experience.

IoT technology has become a critical tool for boosting visibility across supply chains. Through the enablement of real-time tracking, devices provide key insights into the movement and condition of goods, allowing businesses to quickly identify and resolve issues such as delays or quality concerns. This proactive approach ensures smoother operations and keeps the supply chain running seamlessly. In the case of extreme weather causing supply chain disruptions, companies with IoT-enabled tracking systems can re-route shipments in real time, minimising delays and maintaining customer satisfaction.

This level of visibility not only improves operational efficiency, but also enhances the overall resilience of the supply chain by enabling rapid response to unforeseen events. By harnessing IoT, organisations can make smarter, data-driven decisions that optimise not only their performance but also reduce vulnerabilities.

Predictive Analytics

Predictive analytics, powered by AI, is revolutionising supply chain management by enabling companies to anticipate demand and potential disruptions more accurately. This provides enhanced visibility and performance monitoring, allowing businesses to make data-driven decisions that align with their goals. By applying these insights, companies can gain a proactive edge, to help make informed decisions that can optimise their entire supply chain. For example, predictive analytics can forecast demand shifts, enabling businesses to adjust their inventory levels, reduce overstocking and avoid shortages. This can also optimise transportation routes or planned maintenance for equipment before failures occur, reducing downtime and inefficiencies.

The benefits of using predictive analytics across supply chains are endless. This can improve operational agility, allowing companies to respond faster to changes in market conditions, customer demand, or unforeseen disruptions. In addition, this helps businesses lower costs by reducing waste and improving resource allocation, which results in enhanced overall performance. Ultimately, this leads to a more resilient supply chain capable of not only managing risks but also capitalising on new opportunities and driving long-term success.

Looking Ahead

In a world increasingly defined by supply chain disruptions, technology integration is essential for building resilience. Digital twins, IoT and predictive analytics are powerful tools to help organisations maintain end-to-end visibility, enhance decision-making and respond proactively to challenges. By investing in these technologies, companies can strengthen their supply chains and achieve better resilience to meet demands and prepare for future uncertainties.

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