IAG Archives

Expansion of Temperature-controlled Perishables Hub

Posted on 30 April, 2024 by Keith McKinley

IAG Cargo, the cargo division of International Airlines Group (IAG), has recently invested €1.5 million into the expansion of its temperature-controlled perishables facility in Madrid. This forms part of a total €12 million invested in the business’ Spanish hub over the last 6 years.

As the first point of entry into the EU for perishables, IAG Cargo boasts an extensive network of connections from Latin America, with Madrid serving as a vital centre for distribution of produce across the region. This investment will increase the total capacity of the facility by 45% and will home 1,340 square metres of dedicated temperature-controlled space for perishable goods, offering customers the largest cooling chambers at Madrid airport. These chambers bring improved reliability and efficiency to IAG Cargo’s cold chain operations in Europe and are monitored 24/7 to ensure temperature sensitive goods are held in the correct conditions.

Fernando Terol Armas, Director of Spanish Hub and Operations at IAG Cargo said: “We are thrilled to announce this latest investment in our Madrid facility, which further demonstrates our commitment to providing the highest quality service to our customers. With the expansion of our temperature-controlled space and state-of-the-art cooling chambers, we can now offer even greater capacity for perishable goods, ensuring their integrity is maintained throughout the supply chain. This investment will enable us to continue to serve as a vital link between Latin America and Europe, and we look forward to supporting our customers’ growth in this region.”

Ramon Rey, International Director of Eurobanan that houses tropical fruit brand Isla Bonita added, “We are delighted by the additional capacity IAG Cargo has created at their perishables facility in Madrid. This development will allow us to continue delivering premium quality fruits and vegetables to consumers across Spain year-round. With enhanced logistics, IAG Cargo enables us to ensure that freshness is never compromised.”

The expansion of this facility will benefit customers importing fruit and vegetables, including asparagus from Peru and Los Angeles, papayas from Brazil, and mangos from Dominican Republic, as well as meat from Argentina and Uruguay, and fish, such as hake and salmon, from Chile.

New Madrid-Basel Service For IAG Cargo

IAG Cargo restarts services to Abu Dhabi

Posted on 4 April, 2024 by Will Priestman

IAG Cargo, the cargo division of International Airlines Group (IAG), is announcing the start of its summer schedule which will see an increase in services between its core hubs in London, Madrid, Barcelona and Dublin to key destinations across the world.

Restarted services between London and Abu Dhabi for the first time in four years
Increased services to the Middle East and Latin America as part of the new summer schedule

As part of the new schedule, services between London Heathrow (LHR) and Abu Dhabi (AUH) will return on the 20^th April following a four-year hiatus. This route will benefit from the use of a Boeing 787-9 widebody aircraft and forms part of a 19% increase in weekly rotations to Africa and the Middle East.

Key transatlantic routes will also see a boost in capacity, with a 9% increase in services to Latin America and the Caribbean. This includes an additional three services per week to Buenos Aires (EZE) and up to four services per week to Sao Paulo (GRU) out of Madrid. Furthermore, there will be a doubling of weekly services between London Heathrow and San Diego (SAN), and an extra seven flights per week to Chicago (ORD). IAG Cargo has also launched a new service between Barcelona and Miami (MIA).

Camilo Garcia Cervera, Chief Sales and Marketing Officer at IAG Cargo, said: “The new summer schedule will offer enhanced capacity and greater flexibility for our customers. We are particularly pleased to expand our offering in Africa and the Middle East, including the resumption of operations in Abu Dhabi after a four-year absence from our schedule. Abu Dhabi International Airport is emerging as an increasingly important regional logistics hub with state-of-the-art facilities and we are excited to contribute towards its further growth.”

Out of London, IAG Cargo offers capacity to six continents with over 600 weekly wide-body services. Additionally, Dublin serves as a gateway to North America, boasting over 80 weekly wide-body rotations. The business now offers over 240 weekly wide-body services connecting Madrid and Barcelona with destinations across North America, Latin America and the Caribbean.

Other Recent Schedule Changes Include:

Barcelona – San Francisco – restarted on 31^st March
Madrid – San Francisco – restarted on 2^nd April
Madrid – Washington – Restarted 2^nd April
Increased capacity from London to Cincinnati, Chicago, Haneda, San Diego and Vancouver
Increased capacity from Madrid to Buenos Aires, Boston, Dallas, Los Angeles, Rio de Janeiro and Sao Paulo.

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Logistics Boost at Abu Dhabi International Airport

Constant Climate Cargo in Cincinnati

Posted on 21 September, 2023 by Keith McKinley

IAG Cargo, the cargo division of International Airlines Group (IAG), is today announcing Cincinnati, Northern Kentucky International Airport as its latest station in the United States to be approved to transport time and temperature-sensitive healthcare products. Bringing the total number of approved Constant Climate stations in the United States to 21.

This newly established station will facilitate the movement of pharmaceuticals that require precise time and temperature management between Cincinnati and London Heathrow. It will leverage IAG Cargo’s extensive network which links six continents to transport critical cargo such as vaccines, medicinal drugs and clinical trial medication around the world. This service will be of special interest to pharmaceutical customers located in Ireland and India whose life-saving medicines frequently transit through London-Heathrow to the United States.

Jordan Kohlbeck, Head of Pharmaceutical at IAG Cargo, added: “We are very excited about the opening of a new Constant Climate station at Cincinnati airport. The opening of Cincinnati will allow us to support more customers globally and provide another route by which they can utilise our cold chain solution to transport their key pharmaceuticals. We look forward to working with our partners and customers to increase our pharmaceutical offerings with this new addition.”

IAG Cargo’s Constant Climate product is a state-of-the-art cold chain solution that caters specifically to the transportation of pharmaceuticals, such as vaccines, biotech products, diagnostics samples, or any other temperature-sensitive pharmaceutical material. During the first half of 2023, Constant Climate, IAG Cargo’s cold chain product for transporting pharmaceutical products, experienced a 45 per cent increase in the volume of pharmaceuticals transported across its network compared to the previous year.

IAG Cargo’s new 10,000m2 facility New Premia at London Heathrow, launched in May 2023, features a cutting-edge Constant Climate Quality Centre (CCQC) for pharmaceuticals, with 27 dedicated cool cells and temperature facilities available from +2°C to +8°C (COL), +15°C to +25°C (CRT) and -20°C (FRO) ensuring sensitive shipments are held in a temperature-controlled environment at all times.

New Cargo Handling Facility at Heathrow

Posted on 31 May, 2023 by Keith McKinley

IAG Cargo, the cargo division of International Airlines Group (IAG) today celebrates the official opening of its new cargo handling facility, New Premia at key international hub, London Heathrow.

New Premia will serve as IAG Cargo’s new home for handling premium loose shipments, enabling double the amount of cargo to be managed daily. To accommodate this increase in cargo handling capacity, significant focus has been given to designing bespoke IT systems and systems integration to regulate freight movements and allocations inside the facility.

The facility has been designed to handle more cargo for customers as efficiently as possible, with 11 new landside doors, meaning even faster engagement for drivers to collect or drop off cargo. The temperature-controlled building includes a state-of-the-art Constant Climate Quality Centre (CCQC) for pharmaceuticals, with 29 dedicated cool cells and temperature facilities available from +2°C to +8°C (COL), +15°C to +25°C (CRT) and -20°C (FRO) ensuring sensitive shipments are held in a temperature-controlled environment at all times. Additionally, the +15°C to +25°C (CRT) chamber includes two dedicated break and build workstations. The new facility is certified under IAG Cargo’s Good Distribution Practice (GDP) WDA licence issued by the UK Medicines & Healthcare Regulatory Agency.

Operationally, four large ‘transfer vehicles’ have been introduced which service the 20 new workstations. These vehicles pass through rapid-rise doors allowing cargo to be moved autonomously through the facility and into storage in advance of collection and delivery to the aircraft for exports and similarly the process works in reverse for imports. This process uses ground-breaking technology as the system is fully integrated with IAG Cargo’s existing Warehouse Management System – which is the first time globally that this integration has been delivered.

David Shepherd, Chief Executive Officer at IAG Cargo said: “The opening of New Premia is a pivotal milestone for IAG Cargo – the benefits it will bring both to our customers and our operational teams is huge. We strive to provide the best service for our customers and the investment into our IT systems will improve our operational performance, optimising the movement of cargo to support global trade. I’m proud of the entire team that have made it possible to officially launch today – it represents a truly exciting time for us as a business. I look forward to seeing New Premia now run at its full potential.”

Investment into learning and development remains key at IAG Cargo and to prepare for New Premia opening and the transition to the new model, IAG Cargo staff have received targeted training over the last 18 months and this training continues as normal operations takes place at the facility. New roles have also been created such as six new Planning Managers, who work closely with the Operations Duty Manager and are fundamental in delivering the day-to-day operations.

Other Recent Schedule Changes Include:

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