Advanced automation and intelligent warehouse management have been combined to double capacity and accelerate fulfillment – without expanding the footprint of the DC.
Infios, a global supplier of intelligent supply chain execution, has announced the successful expansion of its long-term partnership with Dental City, deploying an advanced Autonomous Mobile Robotics (AMR) solution fully integrated with Infios Warehouse Management (WM).
Infios successfully deployed and optimized a robotic fulfillment system at Dental City‘s 40,000 square-foot distribution centre, achieving transformative results within just three months. Built as a natural extension of Dental City’s longstanding use of Infios WM, the integration doubled operational capacity, enhanced order accuracy and extended the facility’s lifespan by up to five years – without the need for expansion. This milestone was enabled by Infios’s integration of AMRs within its intelligent warehouse platform, further strengthening a partnership that began in 2008.
“As a smaller distribution centre, remaining competitive with larger players requires smart, strategic innovation,” said John Mathys, President, Dental City. “With Infios, we saw immediate results from the AMR integration – tripling our pick rates and enabling same-day fulfillment and two-day delivery guarantee nationwide. We initially projected a three-year ROI, but it’s now tracking closer to just over a year.”
Infios led the full integration of Locus Origin and Vector robots into its WM platform, enabling smarter cartonization, optimized zone picking and frictionless navigation via QR-coded mapping. These innovations have cut order cycle times to just minutes and reduced physical strain on employees while increasing overall workforce engagement and improving overall customer satisfaction.
“Our nearly two-decade partnership with Dental City continues to evolve, driven by our shared commitment to continuous improvement and operational excellence,” said Matt Gregory, SVP EMEA Growth & Global Hardware. “Order accuracy now stands at an impressive 99.85% – a testament to the power of intelligent automation and collaboration.”
The success of the Infios-driven transformation was recently recognized with Dental City awarded ‘Best Use of Robotics’ at the Supply Chain Excellence Awards USA, underscoring the impact of their intelligent warehouse modernisation.
