Infios has announced that Walbusch, a leading German omnichannel apparel retailer, has expanded its use of Infios Warehouse Management (WM) to transform its logistics operation and support the continued growth of its B2B and B2C business. The result is an integrated, scalable operation delivering 99.99% inventory accuracy and 97% on-time shipment performance.
Founded in 1934 and headquartered in Solingen, Germany, the family-run Walbusch Group is an established omnichannel retailer with more than 1,000 employees across Germany, Austria and Switzerland. The group operates more than 50 stores and its own online shops, with its portfolio including the Walbusch, Mey & Edlich, Avena and Klepper brands.
Its logistics operations are centrally managed at its Ravenna Park site in Halle (Westphalia) by the Group’s logistics arm, WB Logistik GmbH, which employs 110 people. The 76,000 square metre facility handles the entire logistics process chain, from goods receipt and order processing to shipping and returns, quality assurance and product preparation.
The facility, which was originally designed primarily for high-volume B2B processes, has undergone extensive upgrades to efficiently handle the growing number of dynamic B2C orders. The multi-brand strategy, various fulfilment models, and the increasing complexity of automation placed high demands on flexibility, scalability, and transparency.
Building an omnichannel logistics operation
Infios Warehouse Management has been used at Ravenna Park since 2015. From 2021 onwards, Walbusch and Infios expanded their collaboration to further develop the existing system landscape and support the transformation toward an integrated, highly scalable logistics operation.
Infios WM provides a common system logic for B2B and B2C processes, enabling Walbusch to manage multiple brands and business models while maintaining clear separation between clients. The system also centrally integrates and controls the site’s automation technologies, including triple-deep shuttle systems, conveyor technology, the EcoPocket picking system, matrix sorter and horizontal tilting tray sorter.
The result is a coordinated warehouse environment capable of managing diverse fulfillment requirements, including store replenishment orders, individual ecommerce shipments, hanging garments and flat-packed goods.
“Infios WM provides the flexibility to adapt and further develop our operations without having to redesign the entire system landscape each time.” — Waldemar Erdmann, Business Unit Lead, WB Logistik
Scaling for future growth
The expanded solution architecture is designed to support up to 25,000 shipments per day and an annual capacity of up to 6.5 million parcels, while providing the technological foundation for fully automated material flows across up to 250,000 storage locations.
RFID-based identification and localization of individual items adds further transparency to warehouse operations, contributing to inventory accuracy of 99.99%. The integrated system also supports 97% on-time shipment performance.
The Ravenna Park site entered high-load operation in mid-2026, providing Walbusch with a scalable omnichannel platform that handles both high-volume B2B logistics and highly dynamic B2C fulfillment processes.
A partnership built for continuous development
For Walbusch, the transformation has been supported by an iterative approach that allowed the logistics operation to be further developed while maintaining ongoing operations. The long-standing relationship between Walbusch and Infios has enabled the company to build on its existing technology investment while adapting its logistics processes to changing business requirements.
“The secret formula to a successful partnership is not really a secret. On one hand, there is mutual trust, built over the course of our partnership. On the other hand, there is reliability. Reliability in the projects and processes that we have delivered together. At the end of the day, it’s the people who bring the processes to life every day and make them successful. And to do that, they need a strong WM that supports them throughout the process in the best possible way,” added Erdmann.
What’s next
Walbusch’s continued development of its Ravenna Park operation provides a foundation for further growth in omnichannel fulfilment, combining the scale and efficiency required for B2B distribution with the flexibility needed to support increasingly dynamic ecommerce operations.
“Walbusch’s transformation demonstrates how retailers can build on existing technology investments while evolving their logistics operations to meet changing customer and business requirements. By bringing B2B and B2C fulfilment, automation and inventory processes together within a common warehouse management environment, Walbusch has created a scalable foundation for continued omnichannel growth.” — Michael Brandl, EVP EMEA, Infios
