In this episode of our podcast, Logistics Business Conversations, host Peter MacLeod talks with Smitha Rafael, Chief Product & Delivery Officer at SnapFulfill, about why many 3PLs and retailers are abandoning outdated warehouse management systems (WMS) in favor of modern, cloud-based solutions.
Legacy systems often lack the scalability, flexibility, and integration needed in today’s rapidly evolving supply chain. Smitha shares how modern WMS platforms:
- Enable rapid scalability for multi-site and global operations.
- Integrate seamlessly with ERP, TMS, and warehouse automation.
- Empower users with self-service dashboards and rule-based workflows.
- Boost efficiency by reducing manual labor, improving ROI, and speeding customer onboarding.
- Support sustainability by eliminating paper processes and optimizing packaging.
- Prepare businesses for the future with AI-driven insights and easy tech adoption.
Smitha also stresses the importance of selecting a flexible WMS partner and managing organizational change effectively to unlock the full potential of these solutions.
