Loadsmart is expanding its operations in Brazil and has launched its Opendock freight scheduling and yard management platform in the country at Intra-Log Expo South America in São Paulo.
The move brings a platform already used across international logistics operations to a market where truck waiting times and yard congestion remain significant challenges.
Opendock connects more than 4,000 warehouses and 230,000 carriers globally, processing more than 14 million appointments each year. The platform is designed to coordinate truck arrivals and departures, providing greater visibility across gatehouse, yard and dock operations.
Loadsmart says its US operations provide evidence of the potential impact. Between 2022 and 2024, operations using Opendock recorded a 62% reduction in wait times, a 31% increase in dock turnover and an 88% improvement in punctuality, according to company data. The number of contacts required to confirm appointments also fell by 45%.
From scheduling to yard visibility
Opendock combines dock scheduling with gatehouse and yard management, allowing logistics operators to manage vehicle movements and appointments through a single cloud-based platform.
The system is designed to replace fragmented processes based around emails, telephone calls and spreadsheets. These can make it difficult to coordinate arrivals, create congestion at the gatehouse and limit visibility of what is happening elsewhere in the yard.
The platform also includes SmartGate, Loadsmart’s AI-powered computer vision technology. Cameras automatically record vehicle arrivals and departures and link visual evidence to scheduled appointments.
Other functions include real-time asset tracking, yard layout configuration and two-way communication with drivers.
Loadsmart says the platform is designed for rapid implementation, allowing customers to introduce the technology without a lengthy deployment programme.
A focus on Brazilian operations
The company sees Brazil as a strategic market for its expansion in Latin America. Loadsmart was founded in 2014 by Ricardo Salgado and Felipe Capella and has established its business primarily in North America.
According to figures presented by Capella, average waiting times at large Brazilian logistics centres can reach 11 hours, compared with less than two hours in the US. He also cited logistics costs equivalent to around 15.5% of Brazilian GDP, compared with 8.8% in the US.
The company says Opendock is intended to help operators turn these operational bottlenecks into measurable improvements in productivity and service levels.
At Intra-Log, Loadsmart demonstrated the platform at Booth 807, with its sales and product teams available to discuss applications with manufacturers, warehouses, distribution centres, logistics operators, carriers and shippers.
The company is also using the event to establish its presence in the Brazilian logistics technology market as it expands its operations in the region.
