Trans.eu Group has announced the launch of ‘SafePay’, a critical payment guarantee service. SafePay is designed to offer guaranteed payment security for carriers and instant credibility for load givers within its Freight Exchange and is strategically designed to combat market volatility and trust deficits on high-demand routes that are redefining European logistics.
Risk and the Capacity Shortage
The launch directly addresses the significant volatility and persistent structural imbalances characterizing the European road freight market. A key factor amplifying this is the inherent financial risk faced by carriers: frequent non-payment or delayed payments often lead them to avoid working with unknown or foreign forwarders. This reluctance, in turn, causes a critical capacity shortage, particularly on emerging and high-growth routes.
A substantial and financially significant segment of the overall freight volume managed on the Trans.eu platform is generated by the expanding economies of Eastern European countries such as Poland, Romania, the Czech Republic, and Hungary. This high perceived risk, primarily driven by a deficit of payment history and anecdotal reports of non-payment, results in considerable missed revenue.
“The era of choosing between growth and security is over,” said Piotr Hunker, CEO at Trans.eu Group. “The economic rise of Eastern Europe has created massive opportunities and vital new routes. By ensuring payment security, SafePay allows our vast network of transport companies to focus on maximizing profit and covering these high-growth lanes with confidence, ultimately connecting Europe’s new production centres with its traditional markets more efficiently than ever before.”
The Strategic Solution: Driving International Growth and Market Credibility
SafePay directly addresses the dilemma of how to pursue growth while maintaining transaction security
• For Transport Companies: By establishing instant, verifiable trust, carriers are less reluctant to accept loads from unknown companies, taking full advantage of international opportunities within the Trans.eu platform, which connects over 125,000 users and serves 41,000 active clients across the continent with 9.5 million freight offers posted monthly.
• For Load Givers: SafePay badge acts as a ‘magnet for carriers,’ enabling load givers to secure capacity faster, as they receive greater interest and higher visibility on the platform, leading to more responses and faster carrier acquisition, particularly important for accessing the large Eastern European fleet available in Trans.eu.
Zero Upfront Risk, Guaranteed Trust
Trans.eu provides robust financial protection to carriers, guaranteeing payment for transport orders accepted with the SafePay icon.
• Payment Guarantee: If the contractor fails to pay the invoice, the carrier can request a refund. All he needs to do is submit: a VAT invoice, transport order, transport documents, and confirmation of delivery of transport documents to the payer.
• Security: The carrier submits a payment request electronically 24/7 directly on the Platform. The service is available once both parties confirm the transaction in the system, which increases the security of each operation.
• Zero risk to start with: Trans.eu operates on a pay-on-claim model, which means no registration fees, subscriptions, or any initial costs for carriers. For shippers, it is a mark of trustworthy companies. Only strictly verified companies receive SafePay, although it is also possible to apply for SafePay independently.
