Day: 29 November 2019

The iconic British fashion brand, Superdry, has launched on ZigZag Global’s award-winning returns solution to handle all its eCommerce returns ahead of the expected surge in sales around Black Friday, Cyber Monday, and Christmas.

Operating through 515 branded locations in 46 countries, Superdry is a growing worldwide presence with a foothold on the UK high street. Superdry is investing significantly in customer experience with a focus on the post-purchase experience for customers, and the partnership with ZigZag will be able to offer customers a faster and more convenient returns service with quicker refund times.

The Superdry delivery promise is considered as one of the industry’s best, offering both great customer service and a hassle-free returns policy. This year, the unique apparel brand is offering an extended Christmas returns period, running from mid-October until 31st January 2020, as the retailer looks to appeal to the 73% of shoppers that check the returns policy before purchasing.

ZigZag’s multi-award winning technology will enable Superdry to deliver on their festive returns promise. ZigZag’s user-friendly online portal can be navigated in under a minute, providing them with multiple returns options, including thousands of drop-off locations and unlocking the potential of home collection in the near future. The retailer will also benefit from ZigZag’s newly launched paperless solution in the UK, which eliminates the need for millions of paper labels and furthers Superdry’s commitment to making itself more sustainable. The solution also digitises the process and gives retailers a more complete view of which goods are being returned, where and when, with far greater visibility and traceability.

Much like how Superdry brings American, Japanese, and British styles together to create a high-quality piece of clothing, ZigZag unites a global network of carriers, warehouses and marketplaces in one single integration. ZigZag cuts the costs affiliated with returns by up to 57% whilst the technology utilises data analytics to make parcel routes more energy-efficient and sustainable. The returns solution also grades returned products and can consolidate, refurbish, locally redistribute, recycle or even resell stock internationally, guaranteeing goods stay out of landfill.

Superdry’s customers can now follow a digital and sustainable returns experience throughout the fast-approaching, busy shopping season that offers fast refunds, convenient carriers, and trackable returns journeys.

 

Logistics data sharing platform Nallian has added to its air cargo range of solutions with the Acceptance & Delivery app, a mobile application which it says gives forwarders and their drivers immediate access to all information regarding booked slots for freight pick up and delivery. !Having all information at their fingertips and being able to register relevant information regarding the freight handover in real-time throughout the process allows them to save time, reduce admin, eliminate fraud-sensitive handover of paper documents and improve process visibility,” said the company. The application was launched to Brussels Airport’s cargo community this week, as an addition to the existing BRUcloud apps.

The Acceptance & Delivery app is the latest add-on to the suite of landside management applications, designed to streamline operations between ground handlers, freight forwarders and trucking companies. With the app, which integrates seamlessly with the Slot Booking app, drivers can easily consult all slot details, linked freight and documents on their mobile device. They can register timestamps during the hand over process at the Ground Handling Agent (from arrival through to departure) and register damages (and related pictures) or shortages when handling freight. All information is stored digitally in the platform, providing visibility for the parties involved. This reduces disputes between handlers and forwarders and empowers the airport with reliable insights in performance.

Sara Van Gelder, Cargo Business Development Manager at Brussels Airport Company, said: “The go live has been smooth and user feedback is very positive. Drivers typically appreciate the fact that they have easy access to information, are more involved in the process and no longer need to lose time going back and forth between warehouse and reception. This application is yet another powerful add-on to BRUcloud, our cargo community platform that drives efficient collaboration and integration within our cargo community.”

Jean Verheyen, CEO Nallian, said: “This application is yet another step towards efficient, paper-less cross-company processes at the connected cargo hub. It complements our powerful suite of landside management apps, which already include apps such the Slot Booking App, Freight Management App, Check-it for Air Cargo, and many more. Together with our users, such as Brussels Airport’s cargo community, we keep on developing new apps to further enrich the open ecosystem of collaborative apps.”

Adler and Allan, which describes itself as the UK’s largest environmental and risk reduction specialists, has announced an exclusive partnership with a provider of steel doors and physical security solutions, Bradbury Group, to supply and install its market leading range of flood security doors to businesses in the UK.

Specifically designed to meet the needs of the utility sector, the M2MFL range provides an ideal solution for unmanned and critical locations where both security and flood protection measures are required.

The announcement follows a series of floods across the UK earlier this month, with some areas enduring a month’s rainfall in one day and more than three dozen flood warnings issued across the country.

As a leading flood alleviation solutions provider, Adler and Allan offer a variety of services designed to establish flood risk and then mitigate from flooding; including professional surveys, flood risk assessment, flood defences and civil engineering measures.

Mark Griffiths, Head of Asset Protection at environmental risk reduction firm, Adler and Allan, said: “Bradbury Group’s expertise lies in the security and protection of assets, coupled with our focus on environmental and risk reduction our values and ethos closely match.

“Bradbury Group has a long history of building doors for security purposes. With extensive expertise in the utility sector, they understand the technical requirements of what a door needs to do in the event of a flood and how our customers in the sector operate.

“Bradbury Group, in our opinion, have got the best flood security solution on the market. The M2MFL range is not only accredited as a security option and a flood protection device, but first and foremost, as a functioning door – which will be its primary function 99 per cent of the time. It’s the only door currently on the market that ticks every box.”

“Businesses in the UK are still approaching flooding reactively. However, with climate change it is no longer a case of if, but when. Businesses must become much more proactive in their flood mitigation strategy. At Adler and Allan, we have the expertise and products to help you prepare for flooding.”

The M2MFL range, which comprises of the M2M+FL, M2M2FL, M2M3FL, and M2M4FL, has been successfully tested to PAS 1188-1:2014 with a designated maximum water depth of 840mm – the latter three doorsets having LPCB accreditation to LPS 1175 SR2, SR3, and SR4, respectively.

Designed to satisfy LPCB standards, the flood protection doorsets have been tested to an extensive series of configurations, providing a range of certified options, including side and top panels, vision panels, and louvres.

Adler and Allan, which describes itself as the UK’s largest environmental and risk reduction specialists, has announced an exclusive partnership with a provider of steel doors and physical security solutions, Bradbury Group, to supply and install its market leading range of flood security doors to businesses in the UK.

Specifically designed to meet the needs of the utility sector, the M2MFL range provides an ideal solution for unmanned and critical locations where both security and flood protection measures are required.

The announcement follows a series of floods across the UK earlier this month, with some areas enduring a month’s rainfall in one day and more than three dozen flood warnings issued across the country.

As a leading flood alleviation solutions provider, Adler and Allan offer a variety of services designed to establish flood risk and then mitigate from flooding; including professional surveys, flood risk assessment, flood defences and civil engineering measures.

Mark Griffiths, Head of Asset Protection at environmental risk reduction firm, Adler and Allan, said: “Bradbury Group’s expertise lies in the security and protection of assets, coupled with our focus on environmental and risk reduction our values and ethos closely match.

“Bradbury Group has a long history of building doors for security purposes. With extensive expertise in the utility sector, they understand the technical requirements of what a door needs to do in the event of a flood and how our customers in the sector operate.

“Bradbury Group, in our opinion, have got the best flood security solution on the market. The M2MFL range is not only accredited as a security option and a flood protection device, but first and foremost, as a functioning door – which will be its primary function 99 per cent of the time. It’s the only door currently on the market that ticks every box.”

“Businesses in the UK are still approaching flooding reactively. However, with climate change it is no longer a case of if, but when. Businesses must become much more proactive in their flood mitigation strategy. At Adler and Allan, we have the expertise and products to help you prepare for flooding.”

The M2MFL range, which comprises of the M2M+FL, M2M2FL, M2M3FL, and M2M4FL, has been successfully tested to PAS 1188-1:2014 with a designated maximum water depth of 840mm – the latter three doorsets having LPCB accreditation to LPS 1175 SR2, SR3, and SR4, respectively.

Designed to satisfy LPCB standards, the flood protection doorsets have been tested to an extensive series of configurations, providing a range of certified options, including side and top panels, vision panels, and louvres.