EURODIS awards top performer prizes

EURODIS, the fast growing international network for joint transport of parcels and pallets, has awarded the prizes of its annual competitions in an online ceremony for the first time. The top performers in terms of operational quality, customer service and sales in 2020 were the German member trans-o-flex Express, the Italian member SDA Express Courier and the Romanian member FAN Courier Express.

The award ceremony was integrated into the annual membership convention, which took place entirely online. More than 130 participants of the network, which is operating in 36 European countries, took part in order to find out about latest projects from EURODIS and its members, listen to customer voices and discuss with the Supervisory Board.

According to Jens Reibold, Managing Director of EURODIS GmbH, the network has outperformed the market again. “In the first half of 2021 we saw a volume increase of around 27%.”

Compared to 2020, when EURODIS increased volumes by 15%, the network nearly doubled the growth rate. “The reason for this huge acceleration was the same as in 2020: growth was mainly driven by additional B2C shipments.” EURODIS customers now send every third shipment to private addresses.

Referring to the awards of the annual competition, Reibold adds: “They are an important part of our quality management and moreover an ideal motivation and acknowledgement for the performance of the respective teams.”

For the fifth time in a row the prize for best quality went to German EURODIS member trans-o-flex Express. The most important criteria for this quality ranking are delivery lead time, status information, data transmission and proof of delivery (POD). These key operational data are measured and analysed daily, in order to continuously steer and improve processes.

Key criteria for the competition on best customer service, which was won by Italian SDA Express Courier, are how fast and how well members answer requests. “Customer satisfaction is our main focus and a fast and reliable customer service is key to ensure further growth in the network,” Reibold adds.

In the sales competition the EURODIS members compete with proven sales concepts and success stories. This category was won by FAN Courier Express. “The idea behind is as easy as effective,” comments Reibold: “Best practice learning! Especially in a cooperative network like EURODIS you needn’t reinvent the wheel again and again. Moreover, we are prompting our members to learn from each other. We encourage them to copy the best solutions and adopt them for their country.”

EURODIS awards top performer prizes

EURODIS, the fast growing international network for joint transport of parcels and pallets, has awarded the prizes of its annual competitions in an online ceremony for the first time. The top performers in terms of operational quality, customer service and sales in 2020 were the German member trans-o-flex Express, the Italian member SDA Express Courier and the Romanian member FAN Courier Express.

The award ceremony was integrated into the annual membership convention, which took place entirely online. More than 130 participants of the network, which is operating in 36 European countries, took part in order to find out about latest projects from EURODIS and its members, listen to customer voices and discuss with the Supervisory Board.

According to Jens Reibold, Managing Director of EURODIS GmbH, the network has outperformed the market again. “In the first half of 2021 we saw a volume increase of around 27%.”

Compared to 2020, when EURODIS increased volumes by 15%, the network nearly doubled the growth rate. “The reason for this huge acceleration was the same as in 2020: growth was mainly driven by additional B2C shipments.” EURODIS customers now send every third shipment to private addresses.

Referring to the awards of the annual competition, Reibold adds: “They are an important part of our quality management and moreover an ideal motivation and acknowledgement for the performance of the respective teams.”

For the fifth time in a row the prize for best quality went to German EURODIS member trans-o-flex Express. The most important criteria for this quality ranking are delivery lead time, status information, data transmission and proof of delivery (POD). These key operational data are measured and analysed daily, in order to continuously steer and improve processes.

Key criteria for the competition on best customer service, which was won by Italian SDA Express Courier, are how fast and how well members answer requests. “Customer satisfaction is our main focus and a fast and reliable customer service is key to ensure further growth in the network,” Reibold adds.

In the sales competition the EURODIS members compete with proven sales concepts and success stories. This category was won by FAN Courier Express. “The idea behind is as easy as effective,” comments Reibold: “Best practice learning! Especially in a cooperative network like EURODIS you needn’t reinvent the wheel again and again. Moreover, we are prompting our members to learn from each other. We encourage them to copy the best solutions and adopt them for their country.”

AR Racking sets up research programme

AR Racking and the University of the Basque Country (UPV) have signed an agreement to collaborate in a research programme that will take shape through the launch of the AR Racking Research Centre: Storage Solutions at the School of Engineering of Bilbao of the University in this city.

The agreement between both bodies was ratified on 15th July at the School of Engineering of Bilbao by Eric Arana (pictured on the left), Chairman of the Arania Group (the organisation to which AR Racking belongs), and by the principal of the School, Charles Pinto (pictured on the right). The inauguration was also attended on AR Racking’s behalf by Iñaki Arriola (Managing Director), Pablo Montes (Technical Director), Javier Ruiz (Product Manager) and Lorena López (Marketing and Communications Manager). Jesús Cuadrado (professor at the UPV and technical director of the research centre) also attended the agreement event. The centre will begin its activity in September, coinciding with the start of the next academic year.

It will be dedicated to analytical studies of structures made up of thin-walled profiles. In the short term, and as a matter of priority, the bases for carrying out the studies and research on fatigue in these types of profiles are being established. Other objectives include promoting studies on seismic analysis, the characterisation of components and spacers, and analyses of structural collapse mechanisms in case of fire.

Another of the main ongoing objectives of the AR Racking Research Centre: Storage Solutions is that it should serve as a career development space for member engineers, who will be able to join AR Racking’s structure to support the growth of the company, both in terms of actual projects in execution and in the product and solutions development area.

AR Racking, a company of the Arania Group with headquarters in Zamudio (Bizkaia), is specialised in the design, manufacture, calculation and installation of industrial storage systems for all types of loads. With an export rate of over 85%, AR Racking has a commercial presence in more than 60 countries. A trajectory marked by internationalisation and a clear and firm commitment to R&D&I. This is the second research centre provided by AR Racking and connected to the University after the collaboration agreement signed in 2019 with the University of Mondragón, where the AR Lab research facility and test bench is located.

The creation of research centres/labs is a valuable and effective instrument both for academic institutions and for companies for their contribution to technological development, the training of engineers and the generation of expertise in the industrial fabric. A goal shared by such an important institution as the UPV and by AR Racking, whose sound track record is clearly associated with a pioneering spirit of continuous improvement.

AR Racking sets up research programme

AR Racking and the University of the Basque Country (UPV) have signed an agreement to collaborate in a research programme that will take shape through the launch of the AR Racking Research Centre: Storage Solutions at the School of Engineering of Bilbao of the University in this city.

The agreement between both bodies was ratified on 15th July at the School of Engineering of Bilbao by Eric Arana (pictured on the left), Chairman of the Arania Group (the organisation to which AR Racking belongs), and by the principal of the School, Charles Pinto (pictured on the right). The inauguration was also attended on AR Racking’s behalf by Iñaki Arriola (Managing Director), Pablo Montes (Technical Director), Javier Ruiz (Product Manager) and Lorena López (Marketing and Communications Manager). Jesús Cuadrado (professor at the UPV and technical director of the research centre) also attended the agreement event. The centre will begin its activity in September, coinciding with the start of the next academic year.

It will be dedicated to analytical studies of structures made up of thin-walled profiles. In the short term, and as a matter of priority, the bases for carrying out the studies and research on fatigue in these types of profiles are being established. Other objectives include promoting studies on seismic analysis, the characterisation of components and spacers, and analyses of structural collapse mechanisms in case of fire.

Another of the main ongoing objectives of the AR Racking Research Centre: Storage Solutions is that it should serve as a career development space for member engineers, who will be able to join AR Racking’s structure to support the growth of the company, both in terms of actual projects in execution and in the product and solutions development area.

AR Racking, a company of the Arania Group with headquarters in Zamudio (Bizkaia), is specialised in the design, manufacture, calculation and installation of industrial storage systems for all types of loads. With an export rate of over 85%, AR Racking has a commercial presence in more than 60 countries. A trajectory marked by internationalisation and a clear and firm commitment to R&D&I. This is the second research centre provided by AR Racking and connected to the University after the collaboration agreement signed in 2019 with the University of Mondragón, where the AR Lab research facility and test bench is located.

The creation of research centres/labs is a valuable and effective instrument both for academic institutions and for companies for their contribution to technological development, the training of engineers and the generation of expertise in the industrial fabric. A goal shared by such an important institution as the UPV and by AR Racking, whose sound track record is clearly associated with a pioneering spirit of continuous improvement.

Teleroute strengthens in DACH region

Teleroute Freight Exchange, a leader in security, closed 2020 with remarkable growth in its customer base due to a higher retention rate and a 20% increase in new customer acquisition compared to the previous year.

Part of this growth is concentrated in the DACH region, where more and more companies trust Teleroute to improve the efficiency of their domestic and international transit. The freight exchange recently signed an agreement with three well-known companies in the sector: Vertex GmbH, Wildenhofer Unternehmensgruppe and Fercam Austria.

Vertex GmbH, based in Tyrol, has signed an agreement with Teleroute to include its four branches in Kirchbichl, Söll, Innsbruck and Vienna. Teleroute’s coverage in the region, number of freight offers, and security of the platform are mentioned as the key factors for choosing the freight exchange.

According to its CEO, Matthias Wallmann, Vertex GmbH has found in Teleroute its best partner to “improve truck traffic, especially in the French and Spanish markets, reducing empty kilometers and covering longer distances”.

Additionally, Wildenhofer Unternehmensgruppe, with its headquarters in Salzburg, is now joining the Teleroute community with its four branches (Tarragona in Spain and Schärding, Kufstein and Hallein in Austria) together with the other two companies in the group, Alpentrans and Wildenhofer Hispania.

Christopher Friedl, Branch Manager, says that what they value most about Teleroute are secure payments and the communication with customer service: “The payment guarantee service is very important to us, it ensures we get our money. We also value the swift response and communication with customer service in dealing with unfortunate events.”

Fercam, the renowned international transport company based in Italy with numerous branches throughout Europe, has also signed an agreement with Teleroute for the whole Austrian market, including access to its locations in Kundl, Salzburg, Seeboden, Sankt Pölten and Brunn Am Gebirge.

Christian Jarnig, CEO of Fercam Austria says: “Teleroute is an important and useful tool that allows our company to be competitive in the actual market. It is possible to find both good and liable transport partners and also loads in all Europe. We appreciate very much the support of the Teleroute Staff and the smoothly and intuitive, user-friendly functioning of the platform.”

Thanks to these new alliances in the DACH market, Teleroute, part of Alpega together with Wtransnet and 123cargo, is strengthening its commitment to help transport companies in this region to face the new challenges of the sector through innovation and safety, offering the best solutions for efficient fleet management and outsourcing of partners in a network of more than 85,000 trusted transport professionals.

Teleroute strengthens in DACH region

Teleroute Freight Exchange, a leader in security, closed 2020 with remarkable growth in its customer base due to a higher retention rate and a 20% increase in new customer acquisition compared to the previous year.

Part of this growth is concentrated in the DACH region, where more and more companies trust Teleroute to improve the efficiency of their domestic and international transit. The freight exchange recently signed an agreement with three well-known companies in the sector: Vertex GmbH, Wildenhofer Unternehmensgruppe and Fercam Austria.

Vertex GmbH, based in Tyrol, has signed an agreement with Teleroute to include its four branches in Kirchbichl, Söll, Innsbruck and Vienna. Teleroute’s coverage in the region, number of freight offers, and security of the platform are mentioned as the key factors for choosing the freight exchange.

According to its CEO, Matthias Wallmann, Vertex GmbH has found in Teleroute its best partner to “improve truck traffic, especially in the French and Spanish markets, reducing empty kilometers and covering longer distances”.

Additionally, Wildenhofer Unternehmensgruppe, with its headquarters in Salzburg, is now joining the Teleroute community with its four branches (Tarragona in Spain and Schärding, Kufstein and Hallein in Austria) together with the other two companies in the group, Alpentrans and Wildenhofer Hispania.

Christopher Friedl, Branch Manager, says that what they value most about Teleroute are secure payments and the communication with customer service: “The payment guarantee service is very important to us, it ensures we get our money. We also value the swift response and communication with customer service in dealing with unfortunate events.”

Fercam, the renowned international transport company based in Italy with numerous branches throughout Europe, has also signed an agreement with Teleroute for the whole Austrian market, including access to its locations in Kundl, Salzburg, Seeboden, Sankt Pölten and Brunn Am Gebirge.

Christian Jarnig, CEO of Fercam Austria says: “Teleroute is an important and useful tool that allows our company to be competitive in the actual market. It is possible to find both good and liable transport partners and also loads in all Europe. We appreciate very much the support of the Teleroute Staff and the smoothly and intuitive, user-friendly functioning of the platform.”

Thanks to these new alliances in the DACH market, Teleroute, part of Alpega together with Wtransnet and 123cargo, is strengthening its commitment to help transport companies in this region to face the new challenges of the sector through innovation and safety, offering the best solutions for efficient fleet management and outsourcing of partners in a network of more than 85,000 trusted transport professionals.

Construction starts on Hildesheim cross-dock facility

Garbe Industrial Real Estate has started construction of a state-of-the-art logistics property in Harsum (Hildesheim district in Lower Saxony). The new building is scheduled to be ready for occupancy in the second quarter of next year and will have a total area of 17,800 sq m. The Hamburg-based project developer is investing €14.8 million in the site.

The property is being built on a 30,500 sq m plot in the Nordfeld industrial estate in Harsum. This is located about 10km north of Hildesheim and about 10km south of the city limits of Hanover. The hall will be designed so that it can be divided into two units: one is to be 9,100 sq ft, the other 7,900 sq ft. “Thanks to the back-to-back formation of the two units, the new building is suitable both for management as a cross-dock property and also as a standard logistics area thanks to its construction height of 10.50m UKB,” emphasises Jan Dietrich Hempel, Managing Director of Garbe Industrial Real Estate GmbH.

The new building will be equipped with two ground-level sectional doors and 17 dock levellers. The floor in the smaller hall will be sealed with a special foil so that substances in water hazard classes 1-3 can also be stored or handled. Parking spaces for 36 cars and four trucks are being created on the outside area. About 830 sq m are earmarked for offices and social rooms in the property.

Transport links played a key role in the decision to locate the building here. The business park is within sight of the Autobahn 7, which connects Hanover with Kassel. The Hildesheim-Drispenstedt junction is approximately 4km away and can be reached in a few minutes via the B 494 federal road which runs directly past the industrial estate. At the Hannover-Ost junction, the A7 motorway connects to the A2 motorway, one of the most important east-west axes in Germany.

Garbe Industrial Real Estate is aiming for the property to be certified in accordance with the Gold Standard of the German Sustainable Building Council. A photovoltaic system will be installed on the entire roof area to generate renewable energy.

The new building will be constructed without fixed rental commitments. Talks with potentially interested parties have already begun. “The demand at this location is very high,” says Hempel. “Therefore, we anticipate full occupancy while construction is still underway.”

Construction starts on Hildesheim cross-dock facility

Garbe Industrial Real Estate has started construction of a state-of-the-art logistics property in Harsum (Hildesheim district in Lower Saxony). The new building is scheduled to be ready for occupancy in the second quarter of next year and will have a total area of 17,800 sq m. The Hamburg-based project developer is investing €14.8 million in the site.

The property is being built on a 30,500 sq m plot in the Nordfeld industrial estate in Harsum. This is located about 10km north of Hildesheim and about 10km south of the city limits of Hanover. The hall will be designed so that it can be divided into two units: one is to be 9,100 sq ft, the other 7,900 sq ft. “Thanks to the back-to-back formation of the two units, the new building is suitable both for management as a cross-dock property and also as a standard logistics area thanks to its construction height of 10.50m UKB,” emphasises Jan Dietrich Hempel, Managing Director of Garbe Industrial Real Estate GmbH.

The new building will be equipped with two ground-level sectional doors and 17 dock levellers. The floor in the smaller hall will be sealed with a special foil so that substances in water hazard classes 1-3 can also be stored or handled. Parking spaces for 36 cars and four trucks are being created on the outside area. About 830 sq m are earmarked for offices and social rooms in the property.

Transport links played a key role in the decision to locate the building here. The business park is within sight of the Autobahn 7, which connects Hanover with Kassel. The Hildesheim-Drispenstedt junction is approximately 4km away and can be reached in a few minutes via the B 494 federal road which runs directly past the industrial estate. At the Hannover-Ost junction, the A7 motorway connects to the A2 motorway, one of the most important east-west axes in Germany.

Garbe Industrial Real Estate is aiming for the property to be certified in accordance with the Gold Standard of the German Sustainable Building Council. A photovoltaic system will be installed on the entire roof area to generate renewable energy.

The new building will be constructed without fixed rental commitments. Talks with potentially interested parties have already begun. “The demand at this location is very high,” says Hempel. “Therefore, we anticipate full occupancy while construction is still underway.”

EFAFLEX unveils new IoT door solution

With the innovative system EFA-SmartConnect, high-speed door manufacturer EFAFLEX says is sets new standards in the intelligent networking of door systems. The module enables both the operation and the planning of customer service and maintenance processes in their own, protected WLAN network.

All parameters can be conveniently controlled and visualised regardless of location and without contact. The user is always connected to the network via the app and benefits from numerous individually adjustable features for efficient, cost-saving real-time door management.

In times of ever-increasing digital change, not only future-proof technologies, but also reliable data security systems are essential in order to make work processes efficient, scalable, sustainable and competitive. EFA-SmartConnect meets the increasing demands of this modern corporate world with the consistently digital handling of door operation in its own, protected WLAN network.

The IoT solution is operated via the EFA smartphone app, compatible with the common operating systems iOS and Android, the functions of which include the visualisation of the current door status, the parameterisation of essential door settings such as open time and the display of maintenance data, error memory and current error messages including descriptions and root cause analysis. Thanks to the smart network with the manufacturer, users can also send service reports directly to EFAFLEX if they wish.

These properties contribute to streamlining processes on the user side and thus creating new space for efficiency and productivity increases and ensuring maximum smooth door operation. Thanks to in-depth analysis and clear visualisation, the time required for function checks, service requests and troubleshooting in the event of a fault is reduced considerably.

In addition, users can precisely calculate the exchange of spare parts, among other things. This in turn prevents and reduces costly downtimes and reduces the cost of customer service. The fact that EFA-SmartConnect is not only intuitive to use, but also works independently of additional IT programs, for example for cloud services, makes handling particularly easy.

Doors communicate in a network

Several doors equipped with the smart system can be connected to each other within a network and subsequently communicate with each other and with the app. If a particularly high number of gates is to be integrated into the management, for example in large halls, this is also possible because several networks can be operated in parallel. The module continuously forwards the current status report of each individual door to the app, from which the user can forward relevant data to the manufacturer if required.

As the operator of the door systems, they decide which of the available information they make available to EFAFLEX for further steps, such as reports on status, faults or maintenance issues. Depending on the needs they have assessed themselves, the app user can supplement this with free text information, for example with explanations or the request of IT support or a technician. In addition, the messages to be sent can be illustrated with photos.

Effective immediately, EFAFLEX will install the module in selected door controls. In order to be able to record and operate doors already in operation with EFA-SmartConnect, an additional board is integrated into the existing system, provided with a QR code, a serial number and access data. Older door systems can also be easily added to the network via the app, so that operators can also take advantage of the innovative module.

EFAFLEX unveils new IoT door solution

With the innovative system EFA-SmartConnect, high-speed door manufacturer EFAFLEX says is sets new standards in the intelligent networking of door systems. The module enables both the operation and the planning of customer service and maintenance processes in their own, protected WLAN network.

All parameters can be conveniently controlled and visualised regardless of location and without contact. The user is always connected to the network via the app and benefits from numerous individually adjustable features for efficient, cost-saving real-time door management.

In times of ever-increasing digital change, not only future-proof technologies, but also reliable data security systems are essential in order to make work processes efficient, scalable, sustainable and competitive. EFA-SmartConnect meets the increasing demands of this modern corporate world with the consistently digital handling of door operation in its own, protected WLAN network.

The IoT solution is operated via the EFA smartphone app, compatible with the common operating systems iOS and Android, the functions of which include the visualisation of the current door status, the parameterisation of essential door settings such as open time and the display of maintenance data, error memory and current error messages including descriptions and root cause analysis. Thanks to the smart network with the manufacturer, users can also send service reports directly to EFAFLEX if they wish.

These properties contribute to streamlining processes on the user side and thus creating new space for efficiency and productivity increases and ensuring maximum smooth door operation. Thanks to in-depth analysis and clear visualisation, the time required for function checks, service requests and troubleshooting in the event of a fault is reduced considerably.

In addition, users can precisely calculate the exchange of spare parts, among other things. This in turn prevents and reduces costly downtimes and reduces the cost of customer service. The fact that EFA-SmartConnect is not only intuitive to use, but also works independently of additional IT programs, for example for cloud services, makes handling particularly easy.

Doors communicate in a network

Several doors equipped with the smart system can be connected to each other within a network and subsequently communicate with each other and with the app. If a particularly high number of gates is to be integrated into the management, for example in large halls, this is also possible because several networks can be operated in parallel. The module continuously forwards the current status report of each individual door to the app, from which the user can forward relevant data to the manufacturer if required.

As the operator of the door systems, they decide which of the available information they make available to EFAFLEX for further steps, such as reports on status, faults or maintenance issues. Depending on the needs they have assessed themselves, the app user can supplement this with free text information, for example with explanations or the request of IT support or a technician. In addition, the messages to be sent can be illustrated with photos.

Effective immediately, EFAFLEX will install the module in selected door controls. In order to be able to record and operate doors already in operation with EFA-SmartConnect, an additional board is integrated into the existing system, provided with a QR code, a serial number and access data. Older door systems can also be easily added to the network via the app, so that operators can also take advantage of the innovative module.

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