Retailer to logistics industry: “get innovative”

The founder of Midlands-based flooring manufacturer and retail firm Factory Direct Flooring (FDF) is calling on the UK logistics sector to generate more creative ways to attract and retain drivers and workers.

Amid news of tactics such as sign-up and retention bonuses, and mammoth apprenticeship schemes, Paul Hambidge of FDF is applauding these efforts and calls on firms to continue in this vein.

While the hospitality and fast-food sector supply challenges have been highlighted in the media recently, stock across a wide number of sectors has become harder to obtain and shipping costs are spiralling. The current supply issues are affecting businesses like FDF, which supplies to the home improvements, renovation and developer markets, and is having a serious knock-on effect to tradespeople, main contractors and homeowners.

FDF is in a strong position due to its move to a larger warehouse earlier this year – which has allowed it to increase stockholding and strategically manage longer manufacturing and shipping lead times – but Hambidge says fresh, homegrown solutions to supply chain issues are needed fast to ensure businesses remain viable. Being tactically inventive to attract the workers needed will not only help to keep many UK SMEs afloat, but it will also ensure consumers aren’t forced to bear the brunt of the ongoing global challenges.

Hambidge – whose Nuneaton-based firm FDF supplies flooring products including Luxury Vinyl Tile (LVT), laminate and engineered wood – warns that the current scenario of supply chain issues, coupled with lower product supplies from the east and Europe is making availability of products for the trade and developer, and consumer markets, significantly lower and notably more expensive.

The challenges, due to various issues caused by the pandemic and Brexit, are being further exacerbated by container shipping cost hikes and transport issues as a result of truck driver shortages, as well as the postponement of HGV lessons and tests during lockdown.

Hambidge explains: “Just as it has been heavily reported recently that many sectors such as food are experiencing supply issues that are impacting consumers, this is also happening in many other industries including ours. From building supplies through to home interiors products, a shortage of these items has a real knock on effect. The issues are now affecting tradesmen who can’t get hold of products to complete domestic or commercial jobs, which could severely affect people’s livelihoods. Subsequently the UK economy is going to suffer once again.”

FDF moved to a 40% larger warehouse earlier this year to be able to facilitate a 50% increase in stock holding.

“We’re in as good a position as we can be to weather this storm. But the truth is that this storm isn’t likely to blow over any time soon. There’s no quick fix, no real solution on the horizon and the situation will definitely get worse before it gets better. Transport, warehouse and logistics providers must innovate to tackle the current issues to avoid a catastrophe,” he added.

The logiastics industry’s driver shortfall is estimated by the Road Haulage Association (RHA) to stand at 100,000 drivers, and an existing ageing workforce means around a third of the 380,000 drivers in the UK is predicted to retire within the next five years.

Hambidge concluded: “It’s a worrying picture for businesses like ours, as transport costs are rising because of demand, so we’re paying around seven per cent more with some transport carriers. It’s just not sustainable.”

Retailer to logistics industry: “get innovative”

The founder of Midlands-based flooring manufacturer and retail firm Factory Direct Flooring (FDF) is calling on the UK logistics sector to generate more creative ways to attract and retain drivers and workers.

Amid news of tactics such as sign-up and retention bonuses, and mammoth apprenticeship schemes, Paul Hambidge of FDF is applauding these efforts and calls on firms to continue in this vein.

While the hospitality and fast-food sector supply challenges have been highlighted in the media recently, stock across a wide number of sectors has become harder to obtain and shipping costs are spiralling. The current supply issues are affecting businesses like FDF, which supplies to the home improvements, renovation and developer markets, and is having a serious knock-on effect to tradespeople, main contractors and homeowners.

FDF is in a strong position due to its move to a larger warehouse earlier this year – which has allowed it to increase stockholding and strategically manage longer manufacturing and shipping lead times – but Hambidge says fresh, homegrown solutions to supply chain issues are needed fast to ensure businesses remain viable. Being tactically inventive to attract the workers needed will not only help to keep many UK SMEs afloat, but it will also ensure consumers aren’t forced to bear the brunt of the ongoing global challenges.

Hambidge – whose Nuneaton-based firm FDF supplies flooring products including Luxury Vinyl Tile (LVT), laminate and engineered wood – warns that the current scenario of supply chain issues, coupled with lower product supplies from the east and Europe is making availability of products for the trade and developer, and consumer markets, significantly lower and notably more expensive.

The challenges, due to various issues caused by the pandemic and Brexit, are being further exacerbated by container shipping cost hikes and transport issues as a result of truck driver shortages, as well as the postponement of HGV lessons and tests during lockdown.

Hambidge explains: “Just as it has been heavily reported recently that many sectors such as food are experiencing supply issues that are impacting consumers, this is also happening in many other industries including ours. From building supplies through to home interiors products, a shortage of these items has a real knock on effect. The issues are now affecting tradesmen who can’t get hold of products to complete domestic or commercial jobs, which could severely affect people’s livelihoods. Subsequently the UK economy is going to suffer once again.”

FDF moved to a 40% larger warehouse earlier this year to be able to facilitate a 50% increase in stock holding.

“We’re in as good a position as we can be to weather this storm. But the truth is that this storm isn’t likely to blow over any time soon. There’s no quick fix, no real solution on the horizon and the situation will definitely get worse before it gets better. Transport, warehouse and logistics providers must innovate to tackle the current issues to avoid a catastrophe,” he added.

The logiastics industry’s driver shortfall is estimated by the Road Haulage Association (RHA) to stand at 100,000 drivers, and an existing ageing workforce means around a third of the 380,000 drivers in the UK is predicted to retire within the next five years.

Hambidge concluded: “It’s a worrying picture for businesses like ours, as transport costs are rising because of demand, so we’re paying around seven per cent more with some transport carriers. It’s just not sustainable.”

Vehicle logistics threatened by microchip shortage

The Finished Vehicle Logistics (FVL) industry faces major new challenges. The current microchip crisis threatens the very existence of the logistics industry that moves new cars.

Inventories are close to zero, volumes have fallen dramatically, factories are closing without notice, unbalanced flows are destroying efficiency and thus profitability. The result is empty yards, empty workshops, idle and under-utilised car transporters, trains and ships.

The industry has never before been so unpredictable and planning has become impossible with supply chain visibility in vehicle manufacturing almost non-existent in the lower tiers. A consequence of this is an almost total absence of meaningful volume forecasts to logistics operators.

The Covid pandemic destroyed profitability in many industries and vehicle logistics is no exception. Unbelievably the global shortage of microchips is now causing an even more disastrous crisis. While governments worldwide supported industries through the pandemic this new crisis is hitting the sector even harder, and it not only lacks government support but company reserves have been eroded or destroyed over the last 18 months as the sector has lost an estimated €4.5 billion in turnover.

ECG – the Association of European Vehicle Logistics – is calling for the automotive industry to take all possible steps to support their logistics suppliers. Many potential measures are available to them including suspension of bonus-malus performance measures, postponing tenders until markets have regained some stability, sharing of production schedules in real time, reviewing lead times and shipping frequency and so on.

Wolfgang Göbel, ECG President, said: “Components are manufactured worldwide and delivered to the automotive industry via global supply chains involving highly complex planning. The problem is not the lack of planning competence of the companies, but the fact that other industries are competing for the semiconductor products and global demand exceeds supply for the foreseeable future.

“As a result the FVL industry is seeing huge variations in volumes at very short notice making capacity planning almost impossible. The problems are not so much in the logistics chains, but mainly in the production lead times and also a bit in the classic bullwhip effect.”

He went on to say: “Long-term contracts with our customers narrow the operational planning scope for us. We need more accurate information for planning certainty to ensure our efficiency and avoid significant additional costs that are not offset by customers. Our member companies are happy to deliver, but the industry must also let them.”

All of this comes at a time when the industry is coping with astonishing levels of change – a topic that will be addressed during the annual ECG Conference in Brussels on 14/15th October 2021. Not only are the products changing fast as electric vehicles replace the internal combustion engine drive trains, but the manufacturers are completely reinventing their sales and distribution models which will require different assets as online activities take business from the historic dealer networks.

In addition, as with all supply chains, there is immense pressure to decarbonize as fast as possible and to address the aspirations of the European Commission in the ‘Fit for 55’ proposals. All of this is going to require significant investment in people, assets, systems and so forth. In short, almost every aspect of the FVL industry will change. If the industry is not supported and protected from the impact of the short-term crisis such long-term investments will prove impossible.

Vehicle logistics threatened by microchip shortage

The Finished Vehicle Logistics (FVL) industry faces major new challenges. The current microchip crisis threatens the very existence of the logistics industry that moves new cars.

Inventories are close to zero, volumes have fallen dramatically, factories are closing without notice, unbalanced flows are destroying efficiency and thus profitability. The result is empty yards, empty workshops, idle and under-utilised car transporters, trains and ships.

The industry has never before been so unpredictable and planning has become impossible with supply chain visibility in vehicle manufacturing almost non-existent in the lower tiers. A consequence of this is an almost total absence of meaningful volume forecasts to logistics operators.

The Covid pandemic destroyed profitability in many industries and vehicle logistics is no exception. Unbelievably the global shortage of microchips is now causing an even more disastrous crisis. While governments worldwide supported industries through the pandemic this new crisis is hitting the sector even harder, and it not only lacks government support but company reserves have been eroded or destroyed over the last 18 months as the sector has lost an estimated €4.5 billion in turnover.

ECG – the Association of European Vehicle Logistics – is calling for the automotive industry to take all possible steps to support their logistics suppliers. Many potential measures are available to them including suspension of bonus-malus performance measures, postponing tenders until markets have regained some stability, sharing of production schedules in real time, reviewing lead times and shipping frequency and so on.

Wolfgang Göbel, ECG President, said: “Components are manufactured worldwide and delivered to the automotive industry via global supply chains involving highly complex planning. The problem is not the lack of planning competence of the companies, but the fact that other industries are competing for the semiconductor products and global demand exceeds supply for the foreseeable future.

“As a result the FVL industry is seeing huge variations in volumes at very short notice making capacity planning almost impossible. The problems are not so much in the logistics chains, but mainly in the production lead times and also a bit in the classic bullwhip effect.”

He went on to say: “Long-term contracts with our customers narrow the operational planning scope for us. We need more accurate information for planning certainty to ensure our efficiency and avoid significant additional costs that are not offset by customers. Our member companies are happy to deliver, but the industry must also let them.”

All of this comes at a time when the industry is coping with astonishing levels of change – a topic that will be addressed during the annual ECG Conference in Brussels on 14/15th October 2021. Not only are the products changing fast as electric vehicles replace the internal combustion engine drive trains, but the manufacturers are completely reinventing their sales and distribution models which will require different assets as online activities take business from the historic dealer networks.

In addition, as with all supply chains, there is immense pressure to decarbonize as fast as possible and to address the aspirations of the European Commission in the ‘Fit for 55’ proposals. All of this is going to require significant investment in people, assets, systems and so forth. In short, almost every aspect of the FVL industry will change. If the industry is not supported and protected from the impact of the short-term crisis such long-term investments will prove impossible.

Tenancy tips for logistics businesses

With Covid highlighting how the logistics sector can change very swiftly, it’s vital for tenants to avoid unnecessary and unwelcome disruptions. Bill Dunmore, a partner in Brecher LLP’s Real Estate team, offers some tips on what to look for and what to avoid when signing new leases.

As we emerge into the Covid era, the role of logistics seems assured. Changes in consumer and business behaviour are driving occupier demand for logistics property over both the short and long term.

There is currently an understanding, encouraged by the government, that landlords and tenants need to work together, in the spirit of transparency and collaboration – good timing if you are about to take a new lease, or renew an existing one. The following pointers will assist your business to maximise flexibility and minimise risk.

Leasing flexibility

Recent times have highlighted just how hard it is to plan for the future. Many logistics businesses are still waiting to see the longer term effects of Brexit on supply chains, so remain cautious about entering into significant financial obligations. If the term of the lease is too short, you might be faced with the distraction of having to relocate / renegotiate with the landlord just when things are going well. On the other hand, too long and you are tied in to an expensive commitment when times could get tough.

Negotiating maximum flexibility in leases is therefore key. Ask for the right to extend the lease or even take leases of neighbouring vacant units, but also have the ability to break, assign or sublet the lease if needed.

Covid clauses

Tenants were shocked to find they still had to pay rent during lockdown, even if it was illegal for them to trade from the premises. Going forward, some landlords are now voluntarily agreeing rent holiday provisions in new leases where the tenant cannot open under future government instructions. This is a rapidly changing area and concessions secured vary according to landlord, property and bargaining strength of tenant but 50% rent reductions or substitution of turnover rent are considered standard.

Bespoke requirements

To keep up with increased customer demands and technical innovation, the property may need altering. Structural alterations will be prohibited, but consider if you are going to need a mezzanine floor or loading bays and carve this out to avoid being held to ransom by the landlord. Internal, non-structural alterations should be permitted but you will still need written consent to comply with the lease. A client recently carried out a warehouse modernisation installing mechanical and electrical infrastructure, high bay pallet racking, automated systems and an upgrade to the electricity supply.

Landlord’s consent was obtained as part of the lease negotiation (planning permission and energy company authorisation were also needed).

Exit strategies

Break options – these permit the tenant to end the lease early on prior written notice (usually six or nine months). Beware – if the notice is not served correctly, the lease will continue with the tenant ‘on the hook’ for several more years’ rent, business rates and service charge. For this reason conditions on the break (e.g. reinstating alterations) should not be agreed because they make it harder to break the lease.

Assignment and Underletting – make sure the lease can be assigned (transferred or sold) to a third party, but beware of the guarantee the outgoing tenant must give of the assignee’s obligations. During the pandemic there has been an increase in former tenants having to pay a defaulting assignee’s rent arrears – a nasty shock. Underletting rights can also afford useful flexibility. We recently helped a tenant sublet part of their external yard to a car dealership for parking, thus gaining rental income from surplus space.

The above list is by no means exhaustive, but highlights some important points for consideration to bolster a tenant’s position in uncertain times.

Tenancy tips for logistics businesses

With Covid highlighting how the logistics sector can change very swiftly, it’s vital for tenants to avoid unnecessary and unwelcome disruptions. Bill Dunmore, a partner in Brecher LLP’s Real Estate team, offers some tips on what to look for and what to avoid when signing new leases.

As we emerge into the Covid era, the role of logistics seems assured. Changes in consumer and business behaviour are driving occupier demand for logistics property over both the short and long term.

There is currently an understanding, encouraged by the government, that landlords and tenants need to work together, in the spirit of transparency and collaboration – good timing if you are about to take a new lease, or renew an existing one. The following pointers will assist your business to maximise flexibility and minimise risk.

Leasing flexibility

Recent times have highlighted just how hard it is to plan for the future. Many logistics businesses are still waiting to see the longer term effects of Brexit on supply chains, so remain cautious about entering into significant financial obligations. If the term of the lease is too short, you might be faced with the distraction of having to relocate / renegotiate with the landlord just when things are going well. On the other hand, too long and you are tied in to an expensive commitment when times could get tough.

Negotiating maximum flexibility in leases is therefore key. Ask for the right to extend the lease or even take leases of neighbouring vacant units, but also have the ability to break, assign or sublet the lease if needed.

Covid clauses

Tenants were shocked to find they still had to pay rent during lockdown, even if it was illegal for them to trade from the premises. Going forward, some landlords are now voluntarily agreeing rent holiday provisions in new leases where the tenant cannot open under future government instructions. This is a rapidly changing area and concessions secured vary according to landlord, property and bargaining strength of tenant but 50% rent reductions or substitution of turnover rent are considered standard.

Bespoke requirements

To keep up with increased customer demands and technical innovation, the property may need altering. Structural alterations will be prohibited, but consider if you are going to need a mezzanine floor or loading bays and carve this out to avoid being held to ransom by the landlord. Internal, non-structural alterations should be permitted but you will still need written consent to comply with the lease. A client recently carried out a warehouse modernisation installing mechanical and electrical infrastructure, high bay pallet racking, automated systems and an upgrade to the electricity supply.

Landlord’s consent was obtained as part of the lease negotiation (planning permission and energy company authorisation were also needed).

Exit strategies

Break options – these permit the tenant to end the lease early on prior written notice (usually six or nine months). Beware – if the notice is not served correctly, the lease will continue with the tenant ‘on the hook’ for several more years’ rent, business rates and service charge. For this reason conditions on the break (e.g. reinstating alterations) should not be agreed because they make it harder to break the lease.

Assignment and Underletting – make sure the lease can be assigned (transferred or sold) to a third party, but beware of the guarantee the outgoing tenant must give of the assignee’s obligations. During the pandemic there has been an increase in former tenants having to pay a defaulting assignee’s rent arrears – a nasty shock. Underletting rights can also afford useful flexibility. We recently helped a tenant sublet part of their external yard to a car dealership for parking, thus gaining rental income from surplus space.

The above list is by no means exhaustive, but highlights some important points for consideration to bolster a tenant’s position in uncertain times.

Axfood  plans Gothenburg eCommerce DC

In mid-July 2021, the Swedish food retailer Axfood awarded its logistics lifetime partner Witron Logistik + Informatik an order for the design, implementation, service, and system operation of a food eCommerce DC in Gothenburg, Sweden.

Both companies are thus continuing the OCM (Omni-Channel Machinery) strategy they started with four very specific goals: maximum premium delivery service for end customers of all distribution channels, maximum end-to-end cost-efficiency, flexibility, and sustainability. Witron is already implementing the 100,000 sq m  omnichannel distribution centre in Bålsta (near Stockholm) for Axfood, which will bethe largest single project in the history of both companies.

“With the investment in these two distribution centres, we have laid the foundations for our future logistics platform, which will strengthen the entire Axfood family,” explains Klas Balkow, President and CEO of Axfood. “We are ensuring first-class, efficient, and sustainable logistics processes – for us and our nationwide customers – and with this are creating the prerequisites for profitable growth.”

Piece picking competence

From the end of 2024, the Gothenburg facility with a size of 11,500 sq m will provide home delivery to all online customers of the Scandinavian retailer in the region of southern Sweden, supplying approx. 17,000 different dry goods, fresh products, fruits and vegetables, as well as frozen food. In addition to the home shopping orders, the facility in Gothenburg will also handle click+collect orders for Axfood stores across the region. The highly automated food eCommerce DC is designed for a daily picking performance of 412,000 cases, which corresponds to some 6,700 customer orders.

Witron’s piece picking systems pick almost 20 million single units per day worldwide,” says Jack Kuypers, Senior Vice President North-West Europe of Witron, citing an impressive figure. “In addition to a consistent overall concept – characterised by a high level of cost-efficiency – the competence in the area of end-customer delivery, which has been proven in numerous industries, was a particularly important decision criterion for Axfood.”

The logistical heart is the AIO “All-in-One Order” Fulfilment solution from Witron. The decisive advantage of this innovative piece picking system is that multiple categories such as different temperature zones, different distribution channels, as well as fast and slow movers can be handled in one integrated system – multi-functionally with the same technology and the same staff.

In Gothenburg, for example, e-commerce orders and click+collect orders are consolidated in this way. A total of 89,000 tote storage locations, 44 stacker cranes, and 52 ergonomic pick workstations are connected in a highly flexible material flow across all logistics areas. Due to these numerous advantages, Axfood has already opted for the AIO solution in the omnichannel distribution centre in Bålsta, where it also uses the system to fulfil online orders in addition to store orders.

Picking directly into containers

At the workstations, items from the dry goods and fresh food assortment are picked directly from the storage tote into shipping bags. Frozen products are picked from the storage tote into specially designed insulated containers, ensuring that the cold chain is maintained. The automated consolidation of all orders and temperature zones is optimised by an automated route sequence buffer, which consolidates the customer orders just-in-time and route-friendly for dispatch by Axfood’s own delivery vehicles or service providers.

Continuation of OCM strategy

“The food eCommerce DC in Gothenburg is the consistent continuation of our OCM strategy, which we started at Axfood with the realisation of the omnichannel distribution centre in Bålsta,” explains Jack Kuypers. “Consequently, OCM (Omni-Channel Machinery) is an integrated retail platform. It includes a high-performance logistics centre, the integration of the horizontal supply chain nodes, as well as different vertical channels, and, in addition, an optimiser that makes it possible to easily and efficiently manage the generated network according to various priorities – e.g. time, costs, performance, transport, or volume.

“We combine existing technologies, simultaneously develop a platform from the supplier, over the warehouse, through to the store or end customer, create transparency within the retail network, and enable data exchange between all participants,” says the Witron SVP “all the way to the store – or as here in Gothenburg – to the end customer.”

“With OCM, Witron has succeeded in creating a platform, a high-performance end-to-end retail logistics network, which actually integrates all nodes of our network for the first time,” explains Nicholas Pettersson, Managing Director Logistics at Axfood. “Inefficient parallel worlds and self-sufficient silos are taboo. In addition, the future solutions in Gothenburg and Bålsta will increase efficiency in all logistics processes, reduce food waste, and provide even higher supply quality, as well as better service for stores and end customers.”

As a general contractor, Witron Logistik + Informatik GmbH is responsible for the entire design, concept, realisation, and commissioning of all IT, control, and mechanical components. A Witron Onsite team with 38 technicians, responsible for service, maintenance, and system operation, ensures the permanent availability of the highly dynamic food eCommerce DC in multi-shift operation.

Axfood  plans Gothenburg eCommerce DC

In mid-July 2021, the Swedish food retailer Axfood awarded its logistics lifetime partner Witron Logistik + Informatik an order for the design, implementation, service, and system operation of a food eCommerce DC in Gothenburg, Sweden.

Both companies are thus continuing the OCM (Omni-Channel Machinery) strategy they started with four very specific goals: maximum premium delivery service for end customers of all distribution channels, maximum end-to-end cost-efficiency, flexibility, and sustainability. Witron is already implementing the 100,000 sq m  omnichannel distribution centre in Bålsta (near Stockholm) for Axfood, which will bethe largest single project in the history of both companies.

“With the investment in these two distribution centres, we have laid the foundations for our future logistics platform, which will strengthen the entire Axfood family,” explains Klas Balkow, President and CEO of Axfood. “We are ensuring first-class, efficient, and sustainable logistics processes – for us and our nationwide customers – and with this are creating the prerequisites for profitable growth.”

Piece picking competence

From the end of 2024, the Gothenburg facility with a size of 11,500 sq m will provide home delivery to all online customers of the Scandinavian retailer in the region of southern Sweden, supplying approx. 17,000 different dry goods, fresh products, fruits and vegetables, as well as frozen food. In addition to the home shopping orders, the facility in Gothenburg will also handle click+collect orders for Axfood stores across the region. The highly automated food eCommerce DC is designed for a daily picking performance of 412,000 cases, which corresponds to some 6,700 customer orders.

Witron’s piece picking systems pick almost 20 million single units per day worldwide,” says Jack Kuypers, Senior Vice President North-West Europe of Witron, citing an impressive figure. “In addition to a consistent overall concept – characterised by a high level of cost-efficiency – the competence in the area of end-customer delivery, which has been proven in numerous industries, was a particularly important decision criterion for Axfood.”

The logistical heart is the AIO “All-in-One Order” Fulfilment solution from Witron. The decisive advantage of this innovative piece picking system is that multiple categories such as different temperature zones, different distribution channels, as well as fast and slow movers can be handled in one integrated system – multi-functionally with the same technology and the same staff.

In Gothenburg, for example, e-commerce orders and click+collect orders are consolidated in this way. A total of 89,000 tote storage locations, 44 stacker cranes, and 52 ergonomic pick workstations are connected in a highly flexible material flow across all logistics areas. Due to these numerous advantages, Axfood has already opted for the AIO solution in the omnichannel distribution centre in Bålsta, where it also uses the system to fulfil online orders in addition to store orders.

Picking directly into containers

At the workstations, items from the dry goods and fresh food assortment are picked directly from the storage tote into shipping bags. Frozen products are picked from the storage tote into specially designed insulated containers, ensuring that the cold chain is maintained. The automated consolidation of all orders and temperature zones is optimised by an automated route sequence buffer, which consolidates the customer orders just-in-time and route-friendly for dispatch by Axfood’s own delivery vehicles or service providers.

Continuation of OCM strategy

“The food eCommerce DC in Gothenburg is the consistent continuation of our OCM strategy, which we started at Axfood with the realisation of the omnichannel distribution centre in Bålsta,” explains Jack Kuypers. “Consequently, OCM (Omni-Channel Machinery) is an integrated retail platform. It includes a high-performance logistics centre, the integration of the horizontal supply chain nodes, as well as different vertical channels, and, in addition, an optimiser that makes it possible to easily and efficiently manage the generated network according to various priorities – e.g. time, costs, performance, transport, or volume.

“We combine existing technologies, simultaneously develop a platform from the supplier, over the warehouse, through to the store or end customer, create transparency within the retail network, and enable data exchange between all participants,” says the Witron SVP “all the way to the store – or as here in Gothenburg – to the end customer.”

“With OCM, Witron has succeeded in creating a platform, a high-performance end-to-end retail logistics network, which actually integrates all nodes of our network for the first time,” explains Nicholas Pettersson, Managing Director Logistics at Axfood. “Inefficient parallel worlds and self-sufficient silos are taboo. In addition, the future solutions in Gothenburg and Bålsta will increase efficiency in all logistics processes, reduce food waste, and provide even higher supply quality, as well as better service for stores and end customers.”

As a general contractor, Witron Logistik + Informatik GmbH is responsible for the entire design, concept, realisation, and commissioning of all IT, control, and mechanical components. A Witron Onsite team with 38 technicians, responsible for service, maintenance, and system operation, ensures the permanent availability of the highly dynamic food eCommerce DC in multi-shift operation.

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