Consumers dissatisfied with sustainability of retail delivery

Descartes Systems Group, a global leader in uniting logistics-intensive businesses in commerce, has released findings from its survey ‘Retailers: Sustainability is Not a Challenge, It’s an Opportunity’, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that only 38% of consumers felt retailers were doing a good job of using sustainable delivery practices. Over 50%, however, indicated they were quite/very interested in environmentally friendly delivery methods, and 54% would be willing to accept longer lead times for an environmentally friendly delivery.

The study of over 8,000 consumers across nine European countries, Canada and the United States provides retailers and logistics organisations with critical insights into the importance of sustainability in consumer purchase and delivery decisions and how perspectives vary by age and geography.

“The mistake that many retailers are making is viewing home delivery sustainability as yet another challenge from the consumer instead of an opportunity to capture market share, reduce delivery costs and help the environment,” said Chris Jones, EVP, Industry and Services at Descartes. “The study shows that many consumers prefer to buy more from those retailers with superior sustainable delivery practices and to take eco-friendly delivery options that reduce environmental impact and delivery costs at the same time.”

The study analyses consumer sentiment around the sustainability of retailers’ delivery operations, how this is impacting purchasing decisions, how consumers evaluate retailer delivery sustainability efforts, which goods are most impacted by sustainable delivery performance and how consumers want to receive goods. In addition, it delves into the changes in purchasing and delivery decisions that consumers are willing to make to help the environment. Lastly, it provides insight into how the importance of sustainable delivery varies by geodemographic factors, the influence of geodemographics on buyer behaviour, the delivery decisions consumers are making, and consumer expectations of retailers’ sustainable delivery efforts for the future.

To learn more, CLICK HERE to read the report ‘Retailers: Sustainability is Not a Challenge, It’s an Opportunity’.

similar news

Sustainability in Retail Transportation Management

 

 

 

Consumers dissatisfied with sustainability of retail delivery

Descartes Systems Group, a global leader in uniting logistics-intensive businesses in commerce, has released findings from its survey ‘Retailers: Sustainability is Not a Challenge, It’s an Opportunity’, which examined consumer sentiment of retailers’ sustainability practices around their delivery operations. The survey found that only 38% of consumers felt retailers were doing a good job of using sustainable delivery practices. Over 50%, however, indicated they were quite/very interested in environmentally friendly delivery methods, and 54% would be willing to accept longer lead times for an environmentally friendly delivery.

The study of over 8,000 consumers across nine European countries, Canada and the United States provides retailers and logistics organisations with critical insights into the importance of sustainability in consumer purchase and delivery decisions and how perspectives vary by age and geography.

“The mistake that many retailers are making is viewing home delivery sustainability as yet another challenge from the consumer instead of an opportunity to capture market share, reduce delivery costs and help the environment,” said Chris Jones, EVP, Industry and Services at Descartes. “The study shows that many consumers prefer to buy more from those retailers with superior sustainable delivery practices and to take eco-friendly delivery options that reduce environmental impact and delivery costs at the same time.”

The study analyses consumer sentiment around the sustainability of retailers’ delivery operations, how this is impacting purchasing decisions, how consumers evaluate retailer delivery sustainability efforts, which goods are most impacted by sustainable delivery performance and how consumers want to receive goods. In addition, it delves into the changes in purchasing and delivery decisions that consumers are willing to make to help the environment. Lastly, it provides insight into how the importance of sustainable delivery varies by geodemographic factors, the influence of geodemographics on buyer behaviour, the delivery decisions consumers are making, and consumer expectations of retailers’ sustainable delivery efforts for the future.

To learn more, CLICK HERE to read the report ‘Retailers: Sustainability is Not a Challenge, It’s an Opportunity’.

similar news

Sustainability in Retail Transportation Management

 

 

 

Swedish grocery retailer increases operational efficiency

TGW is working on a flagship project for Sweden’s number one grocery retailer ICA Sweden and is scheduled to finish by January 2026. This highly-automated fulfilment centre, about a 100km west of Stockholm, will allow ICA Sweden to increase the efficiency of its processes and expedite delivery to its shops.

A 30m-high freezer warehouse for pallets will replenish a highly-dynamic shuttle system. The latter will allow direct access to each and every item and thus facilitate the shortest possible lead times. In order to pick the shops’ orders, the required items will be retrieved, sequenced and then assembled; fully or partly-automated stations will then handle stacking of orders into roll cages appropriate for the shop in question. The system’s various functional areas will be interconnected by energy-efficient pallet, carton and tote conveyors.

The TGW Warehouse Software will ensure optimal item arrangement, thus minimising the effort required to restock the shop shelves. Compared to manual picking, the compact arrangement of the individual modules will also mean a significant reduction of the volume of space that needs to be kept cool, which will support ICA in achieving its sustainability goals.

All modules were designed for use at -25 °C in the demanding freezer environment: this includes the storage process as well as picking and palletising. They prove their productivity, efficiency and reliability on a daily basis at dozens of companies around the globe, including Coop (Switzerland), NewCold and Nordfrost.

“We are delighted to accompany ICA as a partner on the journey towards automation,” affirms Kristian Brink, Sales Project Manager at TGW Scandinavia. “Together, we will tailor the intralogistics to the needs of the Swedish market and implement a solution that sets new standards.”

 

Swedish grocery retailer increases operational efficiency

TGW is working on a flagship project for Sweden’s number one grocery retailer ICA Sweden and is scheduled to finish by January 2026. This highly-automated fulfilment centre, about a 100km west of Stockholm, will allow ICA Sweden to increase the efficiency of its processes and expedite delivery to its shops.

A 30m-high freezer warehouse for pallets will replenish a highly-dynamic shuttle system. The latter will allow direct access to each and every item and thus facilitate the shortest possible lead times. In order to pick the shops’ orders, the required items will be retrieved, sequenced and then assembled; fully or partly-automated stations will then handle stacking of orders into roll cages appropriate for the shop in question. The system’s various functional areas will be interconnected by energy-efficient pallet, carton and tote conveyors.

The TGW Warehouse Software will ensure optimal item arrangement, thus minimising the effort required to restock the shop shelves. Compared to manual picking, the compact arrangement of the individual modules will also mean a significant reduction of the volume of space that needs to be kept cool, which will support ICA in achieving its sustainability goals.

All modules were designed for use at -25 °C in the demanding freezer environment: this includes the storage process as well as picking and palletising. They prove their productivity, efficiency and reliability on a daily basis at dozens of companies around the globe, including Coop (Switzerland), NewCold and Nordfrost.

“We are delighted to accompany ICA as a partner on the journey towards automation,” affirms Kristian Brink, Sales Project Manager at TGW Scandinavia. “Together, we will tailor the intralogistics to the needs of the Swedish market and implement a solution that sets new standards.”

 

New IFOY jurors appointed

The IFOY organisation has announced the appointment of three jurors to the IFOY AWARD jury. Newly elected to the international committee are Alejandra Cabornero, Editor-in-Chief of the Spanish logistics magazine “Logística Profesional” and Michal Stengl, Editor-in-Chief of the Czech trade title “Transport a Logistika”. Re-elected to her new position as Editor-in-Chief of “Cuadernos de Logística” in Spain was long-time IFOY juror Isabel Rodrigo.

This means that a total of 26 editors-in-chief of leading international logistics publications from 19 nations are represented in the IFOY jury, including Peter MacLeod of Logistics Business representing exclusively the UK. They will be allowed to test and judge the world’s best new innovations among intralogistics products and solutions again in March 2023.

The application phase for the IFOY AWARD 2023 is currently in progress, and companies offering products and solutions can apply with their new releases and warehouse projects in a total of 12 categories until October 30, 2022. Start-ups also have the chance to win a trophy.

Due to its expertise, the IFOY AWARD is considered the leading innovation prize in intralogistics. The election is preceded by an intensive audit with nomination and test cycles. The equipment and solutions nominated for the final undergo the IFOY test and scientific innovation check individually at Messe Dortmund. In addition, jurors and their teams of advisors from industry travel to evaluate the finalists themselves.

The IFOY Audit will take place again in 2023 as part of the TEST CAMP INTRALOGISTICS. The new hands-on testing event for innovations and new developments will enable decision-makers from industry, trade and the service sector with a concrete interest in innovation and investment to test the selected exhibits extensively themselves on 10,000 square meters of hall space. This year’s CAMP featured a total of over 50 innovations and 960 participants.

 

New IFOY jurors appointed

The IFOY organisation has announced the appointment of three jurors to the IFOY AWARD jury. Newly elected to the international committee are Alejandra Cabornero, Editor-in-Chief of the Spanish logistics magazine “Logística Profesional” and Michal Stengl, Editor-in-Chief of the Czech trade title “Transport a Logistika”. Re-elected to her new position as Editor-in-Chief of “Cuadernos de Logística” in Spain was long-time IFOY juror Isabel Rodrigo.

This means that a total of 26 editors-in-chief of leading international logistics publications from 19 nations are represented in the IFOY jury, including Peter MacLeod of Logistics Business representing exclusively the UK. They will be allowed to test and judge the world’s best new innovations among intralogistics products and solutions again in March 2023.

The application phase for the IFOY AWARD 2023 is currently in progress, and companies offering products and solutions can apply with their new releases and warehouse projects in a total of 12 categories until October 30, 2022. Start-ups also have the chance to win a trophy.

Due to its expertise, the IFOY AWARD is considered the leading innovation prize in intralogistics. The election is preceded by an intensive audit with nomination and test cycles. The equipment and solutions nominated for the final undergo the IFOY test and scientific innovation check individually at Messe Dortmund. In addition, jurors and their teams of advisors from industry travel to evaluate the finalists themselves.

The IFOY Audit will take place again in 2023 as part of the TEST CAMP INTRALOGISTICS. The new hands-on testing event for innovations and new developments will enable decision-makers from industry, trade and the service sector with a concrete interest in innovation and investment to test the selected exhibits extensively themselves on 10,000 square meters of hall space. This year’s CAMP featured a total of over 50 innovations and 960 participants.

 

RTITB launches pivot steer truck training materials

RTITB has released updated training materials to help improve rider-operated Pivot Steer truck safety through high-quality training. It also prepares candidates for the RTITB Basic Operating Skills Test.

“We have seen a 23% increase in demand for Pivot Steer training compared to before the pandemic,” says Laura Nelson, Managing Director for RTITB. “Employers must be aware that articulated machines are very different to ‘standard’ counterbalance lift trucks. So different operator training is needed, even for experienced operators.”

The new Pivot Steer training materials have been designed to give qualified Instructors and Trainers everything they need to deliver high quality, standardised training. The digital materials include an Instructors’ Guide and PowerPoint presentation. As well as mock theory papers, associated knowledge question papers, course handouts, and test marking sheets.

In-house Instructors and external training providers can use the new materials to deliver courses for novice and existing operators. They can also be used for conversion and refresher training for industrial pivot steer trucks (sometimes referred to as Bendi, Flexi, or Aisle Master trucks).

The course culminates with a formal test to verify that the training candidates can meet the minimum recognised basic safety standard. Candidates must demonstrate understanding of pre-use checks. It also covers identifying faults, taking the appropriate remedial action, and reporting. A practical test is also required. There is also a written or oral associated knowledge examination. All elements must be passed to successfully complete the course.

While the new course and test covers the basic principles of Pivot Steer operation – such as manoeuvring, stability fundamentals, stacking and destacking – Specific Job and Familiarisation will play an important part in operator training.

“Most Pivot Steer trucks are used to work with loads in high density racking systems. Here, there may be big differences in the tasks required and lift configurations,” says Laura. “It is the responsibility of the employer to deliver training that applies to the specific situation that the operator will be working in, accounting for the complexities of the tasks at hand, and the specific type of equipment that will be used in the live environment.”

The new materials are provided paperless on USB. This helps businesses to save money by only printing what is needed.

To support businesses going paper free, the MyRTITB TrainingFriend App – part of the RTITB Accreditation service – has been revised with the new testing standards. The app enables 100% digital administration and assessment.

The RTITB eLibrary has also been updated with the new materials. For an annual subscription, the RTITB eLibrary gives access to a full range of ready-to-go lift truck, plant and LGV training materials in a single online portal.

The new RTITB Pivot Steer guide is available now from the RTITB Shop for £110+VAT. It has been updated and written in line with the current P1 Accrediting Bodies Association for Workplace Transport (ABA) code. The ABA standards have not yet been updated for this equipment type, so the materials do not include an ABA test. However, the new RTITB guide reflects the ABA philosophy, helping to align and heighten standards in the interim.

The new training materials can be purchased online at https://www.rtitb.com/shop/.

 

RTITB launches pivot steer truck training materials

RTITB has released updated training materials to help improve rider-operated Pivot Steer truck safety through high-quality training. It also prepares candidates for the RTITB Basic Operating Skills Test.

“We have seen a 23% increase in demand for Pivot Steer training compared to before the pandemic,” says Laura Nelson, Managing Director for RTITB. “Employers must be aware that articulated machines are very different to ‘standard’ counterbalance lift trucks. So different operator training is needed, even for experienced operators.”

The new Pivot Steer training materials have been designed to give qualified Instructors and Trainers everything they need to deliver high quality, standardised training. The digital materials include an Instructors’ Guide and PowerPoint presentation. As well as mock theory papers, associated knowledge question papers, course handouts, and test marking sheets.

In-house Instructors and external training providers can use the new materials to deliver courses for novice and existing operators. They can also be used for conversion and refresher training for industrial pivot steer trucks (sometimes referred to as Bendi, Flexi, or Aisle Master trucks).

The course culminates with a formal test to verify that the training candidates can meet the minimum recognised basic safety standard. Candidates must demonstrate understanding of pre-use checks. It also covers identifying faults, taking the appropriate remedial action, and reporting. A practical test is also required. There is also a written or oral associated knowledge examination. All elements must be passed to successfully complete the course.

While the new course and test covers the basic principles of Pivot Steer operation – such as manoeuvring, stability fundamentals, stacking and destacking – Specific Job and Familiarisation will play an important part in operator training.

“Most Pivot Steer trucks are used to work with loads in high density racking systems. Here, there may be big differences in the tasks required and lift configurations,” says Laura. “It is the responsibility of the employer to deliver training that applies to the specific situation that the operator will be working in, accounting for the complexities of the tasks at hand, and the specific type of equipment that will be used in the live environment.”

The new materials are provided paperless on USB. This helps businesses to save money by only printing what is needed.

To support businesses going paper free, the MyRTITB TrainingFriend App – part of the RTITB Accreditation service – has been revised with the new testing standards. The app enables 100% digital administration and assessment.

The RTITB eLibrary has also been updated with the new materials. For an annual subscription, the RTITB eLibrary gives access to a full range of ready-to-go lift truck, plant and LGV training materials in a single online portal.

The new RTITB Pivot Steer guide is available now from the RTITB Shop for £110+VAT. It has been updated and written in line with the current P1 Accrediting Bodies Association for Workplace Transport (ABA) code. The ABA standards have not yet been updated for this equipment type, so the materials do not include an ABA test. However, the new RTITB guide reflects the ABA philosophy, helping to align and heighten standards in the interim.

The new training materials can be purchased online at https://www.rtitb.com/shop/.

 

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