Airport Pharma Handling Centre Grows

The Vienna Airport Pharma Handling Centre (VPHC) increased its total tonnage by 64 percent in 2022 compared to the previous year. With the handling of more than 3,600 tons of pharmaceuticals, biotech products and other temperature-sensitive goods, an increase of over 1,400 tons was recorded. With the handling of another record tonnage, the highly modern and specialised facility further strengthens Vienna Airport as a relevant pharmaceutical hub for Central and Eastern Europe.

In particular since the Corona crisis, the VPHC is covering a strong increase in demand for the handling of temperature-sensitive pharmaceuticals. Compared to the pre-crisis year 2019, Vienna Airport has grown its pharmaceutical tonnages by around 173 percent in 2022. In addition to the ongoing uncertainties in international sea traffic, the ongoing internationalisation of the pharmaceutical and biotech industries is also driving the need to safely transport these time-sensitive and fragile goods by aircraft.

The GDP-certified VPHC is well prepared for a continuation of the trend towards increasing pharmaceutical transports. State-of-the-art equipment, strictly optimised processes and a special pharma team guarantee strict adherence to exact temperature specifications for both handling and storage. Two large-scale cold storage facilities offer warehousing options for temperatures ranging from 2 to 8 degrees Celsius (150 square metres) and 15 to 25 degrees (1,600 square metres). Here, movable refrigeration equipment guarantees a secure connection between the air and land sides. In combination with sensitive sensor technology, a comprehensive temperature detection system provides seamless monitoring and documentation of the whole supply chain. The closely timed road feeder network and Vienna’s central location enable fast onward distribution via Europe’s dense road network. Within 36 hours, 23 countries can be reached by road.

As host of this year’s “FlyPharma Europe” conference, Vienna Airport emphasises its standing as a global pharmaceutical hub. From 9 to 11 October 2023, the event will bring together many international pharmaceutical companies, freight forwarders and airlines at Vienna Airport. Central actors for supply and value chains in the field of medicines and air freight will exchange information, experiences and opinions on technologies, regulations, cooperation, and trends.

“The repeated record tonnage of the Vienna Airport Pharma Handling Center shows that Vienna Airport is an indispensable and leading pharmaceutical hub for Central and Eastern Europe. At the same time, this underlines the high quality of handling at the VPHC. Here we provide the increasingly internationally active pharma sector with important and, above all, safe access to the often life-saving cold chains. Thanks to highly modern equipment, GDP certification and optimised processes, the VPHC enables reliable and speedy handling and is also well equipped for the increasing demand in the future,” says Michael Zach, Vice President Sales, Finance & Cargo, Ground Handling & Cargo Operations at Vienna International Airport.

With its geographically well-situated location in Europe, Vienna Airport has established itself as an important global cargo hub for Central and Eastern Europe. Especially for intercontinental transports, Vienna Airport is serving leading cargo airlines. A 24-hour operational readiness offers fast turnaround times. For air cargo, 10 category F aircraft parking positions (Boeing 747-8, Antonov 124) are available in the close vicinity of the handling facilities. The airport is strongly established in the European network of Road Feeder Services. The most important consumer and economic centers in Central and Eastern Europe are reached within 24 or 48 hours. Flughafen Wien AG, the Vienna stock exchange listed operating company, is one of the largest employers in its region with more than 5,400 employees.

Airport Pharma Handling Centre Grows

The Vienna Airport Pharma Handling Centre (VPHC) increased its total tonnage by 64 percent in 2022 compared to the previous year. With the handling of more than 3,600 tons of pharmaceuticals, biotech products and other temperature-sensitive goods, an increase of over 1,400 tons was recorded. With the handling of another record tonnage, the highly modern and specialised facility further strengthens Vienna Airport as a relevant pharmaceutical hub for Central and Eastern Europe.

In particular since the Corona crisis, the VPHC is covering a strong increase in demand for the handling of temperature-sensitive pharmaceuticals. Compared to the pre-crisis year 2019, Vienna Airport has grown its pharmaceutical tonnages by around 173 percent in 2022. In addition to the ongoing uncertainties in international sea traffic, the ongoing internationalisation of the pharmaceutical and biotech industries is also driving the need to safely transport these time-sensitive and fragile goods by aircraft.

The GDP-certified VPHC is well prepared for a continuation of the trend towards increasing pharmaceutical transports. State-of-the-art equipment, strictly optimised processes and a special pharma team guarantee strict adherence to exact temperature specifications for both handling and storage. Two large-scale cold storage facilities offer warehousing options for temperatures ranging from 2 to 8 degrees Celsius (150 square metres) and 15 to 25 degrees (1,600 square metres). Here, movable refrigeration equipment guarantees a secure connection between the air and land sides. In combination with sensitive sensor technology, a comprehensive temperature detection system provides seamless monitoring and documentation of the whole supply chain. The closely timed road feeder network and Vienna’s central location enable fast onward distribution via Europe’s dense road network. Within 36 hours, 23 countries can be reached by road.

As host of this year’s “FlyPharma Europe” conference, Vienna Airport emphasises its standing as a global pharmaceutical hub. From 9 to 11 October 2023, the event will bring together many international pharmaceutical companies, freight forwarders and airlines at Vienna Airport. Central actors for supply and value chains in the field of medicines and air freight will exchange information, experiences and opinions on technologies, regulations, cooperation, and trends.

“The repeated record tonnage of the Vienna Airport Pharma Handling Center shows that Vienna Airport is an indispensable and leading pharmaceutical hub for Central and Eastern Europe. At the same time, this underlines the high quality of handling at the VPHC. Here we provide the increasingly internationally active pharma sector with important and, above all, safe access to the often life-saving cold chains. Thanks to highly modern equipment, GDP certification and optimised processes, the VPHC enables reliable and speedy handling and is also well equipped for the increasing demand in the future,” says Michael Zach, Vice President Sales, Finance & Cargo, Ground Handling & Cargo Operations at Vienna International Airport.

With its geographically well-situated location in Europe, Vienna Airport has established itself as an important global cargo hub for Central and Eastern Europe. Especially for intercontinental transports, Vienna Airport is serving leading cargo airlines. A 24-hour operational readiness offers fast turnaround times. For air cargo, 10 category F aircraft parking positions (Boeing 747-8, Antonov 124) are available in the close vicinity of the handling facilities. The airport is strongly established in the European network of Road Feeder Services. The most important consumer and economic centers in Central and Eastern Europe are reached within 24 or 48 hours. Flughafen Wien AG, the Vienna stock exchange listed operating company, is one of the largest employers in its region with more than 5,400 employees.

Making Intralogistics Smart, Together

Using this slogan, the Hamburg-based intralogistics and automation specialist STILL will be exhibiting innovative industrial trucks live in action in practical automation processes at this year’s LogiMAT trade fair from April 25 to 27th in Stuttgart, in Hall 10 at Stands 10B40, 10B41 and 10B51. A unique feature to date is the presentation of an integrated automation solution together with the KION Group’s sister company DEMATIC. A collaboration with high innovation potential.

The lack of skilled workers, growing cost pressure and the increasing “race against time” are forcing companies to automate their production or logistics processes. “At STILL, we are registering a growing demand for automation solutions that can be implemented quickly and are scalable,” confirms Frank Müller, Senior Vice President STILL Brand Management. “Surveys we conducted have shown that in the next three years more than half of our customers would like to automate processes that are still managed manually today. Against this background, automation has long been a strategic cornerstone for the future of STILL.”

Realistic material flow

Just how automated flows of goods run optimally in practice will be demonstrated by the Hamburg automation professionals during this year’s LogiMAT. A typical material flow found in many industries will be simulated there: Pallets arrive at the warehouse by truck, an automated EXV iGo systems high lift pallet truck picks up the delivery from the truck unloading station and takes it to the contour control – a control device that is as smart as it is slim, works independently of conveyor technology and can therefore be freely positioned in the warehouse. Flawless pallets are also stored from there via an EXV iGo systems. If a customer order is placed, the high lift pallet truck removes the goods from storage and makes them available at a transfer station. Here, an ACH autonomous mobile robot (AMR) takes over the horizontal transport in the direction of the conveyor system in order to pass on the goods for repalletising and packing according to the customer’s order. What this automated material flow looks like can be seen at the neighbouring stand (Hall 10, Stand 10C41) of the group’s sister company Dematic (KION Group). “By working closely with Dematic, we leverage valuable synergies that benefit our customers. The jointly developed integrated automation solutions are unparalleled on the market,” states Frank Müller confidently.

STILL can rely on an enormous wealth of experience in process automation and also on the proven capabilities of the trucks. These are used in the automated flows of goods for precisely the tasks for which they were optimised. The high lift pallet trucks are responsible for the vertical storage and retrieval processes, while the autonomously operating mobile robots take over the horizontal transport of goods, for which they have proven to be swift load carriers. They are increasingly being used not only in production, but also in warehouse logistics, and are especially effective in confined spaces. With their compact design, they need barely half the space of a forklift truck when picking up and delivering the load. STILL offers this AMR in two versions: The entry-level ACH version uses QR code navigation to orientate itself along the floor and can be integrated cost-effectively into existing systems. It is the right choice wherever goods have to be transported along fixed and always consistent routes. For more complex applications, the new AXH is the right choice. It has a higher degree of autonomy and thus also copes well in mixed operation – both in collaborative interaction with other AGVs such as vertical order pickers or reach trucks, but also with manually controlled industrial trucks.

Two product lines as precision-fit answers to customer requirements

In addition to the automation scenario, STILL will present LogiMAT stand visitors for the first time with the two product lines that are precisely tailored to individual customer requirements: the “Xcellence-Line” and the “Classic-Line”. The new Classic-Line offers entry-level solutions with a focus on core functions: standardised, quickly available and at attractive prices. In this way, the intralogistics provider is reacting to the trend towards “concentrating on the essentials” and aims to be even more customer-oriented. These entry-level units are already configured and thus also quickly available. The Xcellence-Line offers the most advanced technology for demanding applications, highly variable and customisable. The centrepiece of this line will be the future RXE series: the next generation of electric forklift trucks. In addition, a number of innovations will also be on show in the field of warehouse technology, such as the IFOY-nominated EXH low lift pallet truck, with its completely newly developed tiller concept, or the EXH-SF 14-16C low lift pallet truck with foldable stand-on platform.

As a further innovation, STILL will present smart solutions in the field of energy management to the international trade audience in Stuttgart. From the latest Li-ion models to fuel cell vehicles with integrated fuel cell systems to intelligent charging management.

Making Intralogistics Smart, Together

Using this slogan, the Hamburg-based intralogistics and automation specialist STILL will be exhibiting innovative industrial trucks live in action in practical automation processes at this year’s LogiMAT trade fair from April 25 to 27th in Stuttgart, in Hall 10 at Stands 10B40, 10B41 and 10B51. A unique feature to date is the presentation of an integrated automation solution together with the KION Group’s sister company DEMATIC. A collaboration with high innovation potential.

The lack of skilled workers, growing cost pressure and the increasing “race against time” are forcing companies to automate their production or logistics processes. “At STILL, we are registering a growing demand for automation solutions that can be implemented quickly and are scalable,” confirms Frank Müller, Senior Vice President STILL Brand Management. “Surveys we conducted have shown that in the next three years more than half of our customers would like to automate processes that are still managed manually today. Against this background, automation has long been a strategic cornerstone for the future of STILL.”

Realistic material flow

Just how automated flows of goods run optimally in practice will be demonstrated by the Hamburg automation professionals during this year’s LogiMAT. A typical material flow found in many industries will be simulated there: Pallets arrive at the warehouse by truck, an automated EXV iGo systems high lift pallet truck picks up the delivery from the truck unloading station and takes it to the contour control – a control device that is as smart as it is slim, works independently of conveyor technology and can therefore be freely positioned in the warehouse. Flawless pallets are also stored from there via an EXV iGo systems. If a customer order is placed, the high lift pallet truck removes the goods from storage and makes them available at a transfer station. Here, an ACH autonomous mobile robot (AMR) takes over the horizontal transport in the direction of the conveyor system in order to pass on the goods for repalletising and packing according to the customer’s order. What this automated material flow looks like can be seen at the neighbouring stand (Hall 10, Stand 10C41) of the group’s sister company Dematic (KION Group). “By working closely with Dematic, we leverage valuable synergies that benefit our customers. The jointly developed integrated automation solutions are unparalleled on the market,” states Frank Müller confidently.

STILL can rely on an enormous wealth of experience in process automation and also on the proven capabilities of the trucks. These are used in the automated flows of goods for precisely the tasks for which they were optimised. The high lift pallet trucks are responsible for the vertical storage and retrieval processes, while the autonomously operating mobile robots take over the horizontal transport of goods, for which they have proven to be swift load carriers. They are increasingly being used not only in production, but also in warehouse logistics, and are especially effective in confined spaces. With their compact design, they need barely half the space of a forklift truck when picking up and delivering the load. STILL offers this AMR in two versions: The entry-level ACH version uses QR code navigation to orientate itself along the floor and can be integrated cost-effectively into existing systems. It is the right choice wherever goods have to be transported along fixed and always consistent routes. For more complex applications, the new AXH is the right choice. It has a higher degree of autonomy and thus also copes well in mixed operation – both in collaborative interaction with other AGVs such as vertical order pickers or reach trucks, but also with manually controlled industrial trucks.

Two product lines as precision-fit answers to customer requirements

In addition to the automation scenario, STILL will present LogiMAT stand visitors for the first time with the two product lines that are precisely tailored to individual customer requirements: the “Xcellence-Line” and the “Classic-Line”. The new Classic-Line offers entry-level solutions with a focus on core functions: standardised, quickly available and at attractive prices. In this way, the intralogistics provider is reacting to the trend towards “concentrating on the essentials” and aims to be even more customer-oriented. These entry-level units are already configured and thus also quickly available. The Xcellence-Line offers the most advanced technology for demanding applications, highly variable and customisable. The centrepiece of this line will be the future RXE series: the next generation of electric forklift trucks. In addition, a number of innovations will also be on show in the field of warehouse technology, such as the IFOY-nominated EXH low lift pallet truck, with its completely newly developed tiller concept, or the EXH-SF 14-16C low lift pallet truck with foldable stand-on platform.

As a further innovation, STILL will present smart solutions in the field of energy management to the international trade audience in Stuttgart. From the latest Li-ion models to fuel cell vehicles with integrated fuel cell systems to intelligent charging management.

New Developments from META at LogiMAT

Since last year and under the name META-ILS (Innovative Logistic Solutions), META, the warehouse technology specialist based in Arnsberg, Germany, has been covering the newly developed field of material conveyor technology. This will now be the focus of the company’s exhibition presentation. In addition, visitors to this year’s LogiMAT will be informed about the latest innovations and proven solutions in the company’s warehouse technology range.

Conveyor technology

Last year, the company celebrated a premiere at LogiMAT with the presentation of its new subsidiary: under the name META-ILS, META offers individual customer solutions for complex tasks within the field of warehouse automation with conveyor technology. META-ILS ensures a sustainable competitive edge for its complete range of customers from e-commerce, logistics, industry, automotive and many other sectors thanks to holistic warehouse planning, including predictive analysis, consultation and simulation.

This has given the Arnsberg-based company access to projects that could not be previously served. Global customers now benefit from efficient and innovative conveyor technology in combination with premium storage technology.

Storage and shelving technology

In the field of storage technology, META’s core expertise, the Arnsberg-based warehouse technology specialist once again has much to show this year. One example is the versatile META MULTIFLOOR shelving system, designed as an extensive modular kit. This allows META to respond even better to a wide variety of customer requirements and offers them a much wider range of applications.

A second example is the new wire mesh shelving with air, water and light permeability. This makes this newly designed shelf system the ideal solution for areas with special fire protection requirements. In addition, the shelf system also shows its advantages to full effect in cold stores.

On more than 130 square metres in Hall 1, Stands H01 and H05, visitors can see for themselves the extensive world of META as well as its future-oriented approach. In addition to the innovations outlined above, the team of storage technology experts will be happy to answer any questions relating to e.g. warehouse technology, steel construction, operational facilities, services and the META Calc online configurator.

New Developments from META at LogiMAT

Since last year and under the name META-ILS (Innovative Logistic Solutions), META, the warehouse technology specialist based in Arnsberg, Germany, has been covering the newly developed field of material conveyor technology. This will now be the focus of the company’s exhibition presentation. In addition, visitors to this year’s LogiMAT will be informed about the latest innovations and proven solutions in the company’s warehouse technology range.

Conveyor technology

Last year, the company celebrated a premiere at LogiMAT with the presentation of its new subsidiary: under the name META-ILS, META offers individual customer solutions for complex tasks within the field of warehouse automation with conveyor technology. META-ILS ensures a sustainable competitive edge for its complete range of customers from e-commerce, logistics, industry, automotive and many other sectors thanks to holistic warehouse planning, including predictive analysis, consultation and simulation.

This has given the Arnsberg-based company access to projects that could not be previously served. Global customers now benefit from efficient and innovative conveyor technology in combination with premium storage technology.

Storage and shelving technology

In the field of storage technology, META’s core expertise, the Arnsberg-based warehouse technology specialist once again has much to show this year. One example is the versatile META MULTIFLOOR shelving system, designed as an extensive modular kit. This allows META to respond even better to a wide variety of customer requirements and offers them a much wider range of applications.

A second example is the new wire mesh shelving with air, water and light permeability. This makes this newly designed shelf system the ideal solution for areas with special fire protection requirements. In addition, the shelf system also shows its advantages to full effect in cold stores.

On more than 130 square metres in Hall 1, Stands H01 and H05, visitors can see for themselves the extensive world of META as well as its future-oriented approach. In addition to the innovations outlined above, the team of storage technology experts will be happy to answer any questions relating to e.g. warehouse technology, steel construction, operational facilities, services and the META Calc online configurator.

ICHCA Welcomes Husky Terminal as Member

Husky Terminal and Stevedoring, LLC of Tacoma, Washington state in the USA is a new member of ICHCA International, the global association representing cargo handling companies.

Husky provides stevedoring services, container yard and railhead transfer operations as part of the Northwest Seaport Alliance at the port of Tacoma. It’s international ocean transportation terminal, services ocean carriers – Hapag Lloyd, Yang Ming, Ocean Network Express and Hyundai Merchant Marine – as well as the regional trucking community and the mainline railroads. ICHCA brings together a wide range of players from within the cargo handling sector that perform a vital role in driving the world economy. The wide-ranging extent of its membership is enhanced by welcoming such an experienced and successful stevedore company as Husky to its ranks.

“Husky Terminal and Stevedoring, LLC in partnership with our qualified workforce partners, provides best in class marine terminal services and innovative solutions for our carrier, cargo owners and drayage customers that utilize Husky Terminal,” said Dustin Stoker, Husky’s President. “We are excited to join the ICHCA community to reaffirm our commitment to safe and sustainable operations. Our membership with ICHCA is another positive step in our pursuit to zero harm to our people, environment and community.”

“It is always a pleasure to welcome a new colleague to our ICHCA community,” said ICHCA’s CEO Richard Steele. “The diversity of our membership both geographical and from the viewpoint of operational functionality is vital in enabling ICHCA to be a relevant influence on the standards of safety through our industry and around the world. The professionality and knowledge that Husky’s organisation represents further strengthens that influence.”

ICHCA’s NGO status at the International Maritime Organization, International Labour Organization and other key UN agencies allows it, on behalf of its members to monitor, contribute to, and guide the development of regulations that impact both cargo handling and transport around the globe.

Established in 1952, ICHCA International is an independent, not-for-profit organisation dedicated to improving the safety, productivity and efficiency of cargo handling and movement worldwide. ICHCA’s privileged NGO status enables it to represent its members, and the cargo handling industry at large, in front of national and international agencies and regulatory bodies, while its Technical Panel provides best practice advice and develops publications on a wide range of practical cargo handling issues.

Operating through a series of national and regional chapters, including ICHCA Australia, ICHCA Japan and plus Correspondence and Working Groups, ICHCA provides a focal point for informing, educating, lobbying and networking to improve knowledge and best practice across the cargo handling chain.

ICHCA Welcomes Husky Terminal as Member

Husky Terminal and Stevedoring, LLC of Tacoma, Washington state in the USA is a new member of ICHCA International, the global association representing cargo handling companies.

Husky provides stevedoring services, container yard and railhead transfer operations as part of the Northwest Seaport Alliance at the port of Tacoma. It’s international ocean transportation terminal, services ocean carriers – Hapag Lloyd, Yang Ming, Ocean Network Express and Hyundai Merchant Marine – as well as the regional trucking community and the mainline railroads. ICHCA brings together a wide range of players from within the cargo handling sector that perform a vital role in driving the world economy. The wide-ranging extent of its membership is enhanced by welcoming such an experienced and successful stevedore company as Husky to its ranks.

“Husky Terminal and Stevedoring, LLC in partnership with our qualified workforce partners, provides best in class marine terminal services and innovative solutions for our carrier, cargo owners and drayage customers that utilize Husky Terminal,” said Dustin Stoker, Husky’s President. “We are excited to join the ICHCA community to reaffirm our commitment to safe and sustainable operations. Our membership with ICHCA is another positive step in our pursuit to zero harm to our people, environment and community.”

“It is always a pleasure to welcome a new colleague to our ICHCA community,” said ICHCA’s CEO Richard Steele. “The diversity of our membership both geographical and from the viewpoint of operational functionality is vital in enabling ICHCA to be a relevant influence on the standards of safety through our industry and around the world. The professionality and knowledge that Husky’s organisation represents further strengthens that influence.”

ICHCA’s NGO status at the International Maritime Organization, International Labour Organization and other key UN agencies allows it, on behalf of its members to monitor, contribute to, and guide the development of regulations that impact both cargo handling and transport around the globe.

Established in 1952, ICHCA International is an independent, not-for-profit organisation dedicated to improving the safety, productivity and efficiency of cargo handling and movement worldwide. ICHCA’s privileged NGO status enables it to represent its members, and the cargo handling industry at large, in front of national and international agencies and regulatory bodies, while its Technical Panel provides best practice advice and develops publications on a wide range of practical cargo handling issues.

Operating through a series of national and regional chapters, including ICHCA Australia, ICHCA Japan and plus Correspondence and Working Groups, ICHCA provides a focal point for informing, educating, lobbying and networking to improve knowledge and best practice across the cargo handling chain.

Jacuzzi Chooses Infor CloudSuite

Infor® has announced Jacuzzi Brands Inc. has selected Infor ‘CloudSuite Industrial Enterprise’ to help improve inventory accuracy and supply chain efficiency, enhance customer experience and standardize business processes.

“This was a tremendous opportunity for us to showcase our commitment to partnership, industry expertise and our incredibly talented teams,”
said Infor EVP and General Manager Ed Allen. “Jacuzzi has been growing and realized it could no longer meet its business goals by following the current path. Multiple solutions at different facilities resulted in a system that was disconnected and unintegrated. It was important to Jacuzzi to get cross-functional business capabilities on the same platform, unifying the enterprise through one consistent set of solutions and technology. We have developed strong relationships with an innovative industry leader and great customer, and their future is bright with Infor.”

Founded in 1956, Jacuzzi Brands is a global manufacturer of premium spas, swim spas, whirlpools, soaker and walk-in bathtubs and related bathroom products and accessories. Its brands include Jacuzzi®, Sundance®, Dimension One Spas®, Hydropool®, ThermoSpas® and BathWraps®. The company’s flagship brand, Jacuzzi®, is the most recognized in the world for spa and hydrotherapy bathing.

An Infor customer since 1985, Jacuzzi had been running Infor ERP on-premises in many worldwide facilities. In 2019, Jacuzzi management realized that the current situation would not support the company’s growth. Specifically, Jacuzzi wanted to better manage its inventory and reduce inventory levels. It also hoped to improve supply chain effectiveness and raise the customer experience. After a review involving multiple vendors, the company chose Infor CloudSuite Industrial Enterprise.

“We were convinced that we would not be able to reach our business goals and profitability objectives using our legacy platforms,” said Brian Pierson, Jacuzzi Brands global chief operating officer. “One of Infor’s advantages is that they are easy to do business with. They brought together the right people at the right time and were able to show us that they had the right solution for our organization. We know they have got our backs throughout this journey.”

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries.
Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers.

Jacuzzi Chooses Infor CloudSuite

Infor® has announced Jacuzzi Brands Inc. has selected Infor ‘CloudSuite Industrial Enterprise’ to help improve inventory accuracy and supply chain efficiency, enhance customer experience and standardize business processes.

“This was a tremendous opportunity for us to showcase our commitment to partnership, industry expertise and our incredibly talented teams,”
said Infor EVP and General Manager Ed Allen. “Jacuzzi has been growing and realized it could no longer meet its business goals by following the current path. Multiple solutions at different facilities resulted in a system that was disconnected and unintegrated. It was important to Jacuzzi to get cross-functional business capabilities on the same platform, unifying the enterprise through one consistent set of solutions and technology. We have developed strong relationships with an innovative industry leader and great customer, and their future is bright with Infor.”

Founded in 1956, Jacuzzi Brands is a global manufacturer of premium spas, swim spas, whirlpools, soaker and walk-in bathtubs and related bathroom products and accessories. Its brands include Jacuzzi®, Sundance®, Dimension One Spas®, Hydropool®, ThermoSpas® and BathWraps®. The company’s flagship brand, Jacuzzi®, is the most recognized in the world for spa and hydrotherapy bathing.

An Infor customer since 1985, Jacuzzi had been running Infor ERP on-premises in many worldwide facilities. In 2019, Jacuzzi management realized that the current situation would not support the company’s growth. Specifically, Jacuzzi wanted to better manage its inventory and reduce inventory levels. It also hoped to improve supply chain effectiveness and raise the customer experience. After a review involving multiple vendors, the company chose Infor CloudSuite Industrial Enterprise.

“We were convinced that we would not be able to reach our business goals and profitability objectives using our legacy platforms,” said Brian Pierson, Jacuzzi Brands global chief operating officer. “One of Infor’s advantages is that they are easy to do business with. They brought together the right people at the right time and were able to show us that they had the right solution for our organization. We know they have got our backs throughout this journey.”

Infor is a global leader in business cloud software specialized by industry. We develop complete solutions for our focus industries.
Infor’s mission-critical enterprise applications and services are designed to deliver sustainable operational advantages with security and faster time to value. Over 60,000 organizations in more than 175 countries rely on Infor’s 17,000 employees to help achieve their business goals. As a Koch company, our financial strength, ownership structure, and long-term view empower us to foster enduring, mutually beneficial relationships with our customers.

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