Manhattan Benchmark Reveals Retail Winners

Manhattan Associates Inc., in partnership with Google Cloud and Zebra Technologies, has announced the findings of the industry’s first real-world analysis of Unified Commerce in specialty retail. The Unified Commerce Benchmark for Specialty Retail, conducted by Incisiv, assessed 124 retailers across 11 specialty retail segments on the implementation of 286 key attributes of Unified Commerce.

Based on insight from real purchases, returns, and customer journeys across digital and physical channels, the benchmark reveals the common attributes of successful retailers and the opportunities for others to improve their customer value and modernise operations. Of the 124 retailers benchmarked, 15 emerged as leaders. These brands are Academy Sports + Outdoors, American Eagle Outfitters, Belk Inc., Crate & Barrel, Levi’s, Macy’s, MAC Cosmetics, Neiman Marcus, Nordstrom, Pandora, REI Co-op, Saks Fifth Avenue, Sephora, UGG and Zales.

In today’s rapidly evolving ecosystem, retailers need complete visibility on and insight into every aspect of their business, from back-end to customer-facing. Unified Commerce solutions combine a retailer’s front- and back-end systems to establish a single view of the business. That single view informs better decision-making and enhanced customer experiences, while enabling brands to identify and respond to trends quickly, ultimately driving stronger revenue growth by up to 6X. However, consolidating systems and building a cohesive Unified Commerce solution can be quite challenging.

Retail Challenges

The benchmark identified the following common challenges in retailers’ efforts to adopt this new model:

  • Personalisation – Retailers must be able to identify shopper intent and curate a personalised experience that meets their expectations. However, only 38% of the retailers studied give their store associates access to shopper purchase history and wish lists across all channels. Only 20% of the retailers studied provided personalised product recommendations and offers. As a category, digitally-native vertical brands (DNVBs) outperformed the broader retail cohort in this area, with 42% offering advanced personalisation capabilities – 16 points ahead of the overall group examined.
  • Real-Time Inventory Visibility – Visibility into allocatable and saleable inventory and rich findability are critical for retailers wanting to provide a seamless omnichannel experience. Only 29% of the retailers studied provide real-time inventory statistics on their product detail pages.
  • Convenience and Flexibility – Today, convenience is about more than just speed of delivery. Convenience encompasses providing multiple payment and delivery options and the ability to make changes to an order after the sale. Only 15% of the retailers studied provided the option to change fulfilment method post order confirmation. On an average, only 27% of the retailers provided the ability to return store purchases online.

Driving Strong Growth

“Shoppers don’t see channels the way retailers do. Unified Commerce can only provide the highly customised shopping experience expected by today’s consumers if there is true visibility of inventory availability, and flexibility during and after the sale,” said Manhattan Associates president and CEO, Eddie Capel. “Embracing a Unified Commerce model can drive strong business growth, high revenue opportunity, lead to competitive advantage and heightened customer loyalty that every retailer covets. With the right technology and solutions, they can outperform their peers by as much as 6X.”

“Zebra Technologies is helping retailers globally optimise their inventory and engage their associates to improve productivity and deliver an elevated customer experience,” said Bill Burns, Chief Executive Officer, Zebra Technologies. “This new benchmark highlights the important role that real-time inventory visibility, front-line worker enablement, and fulfilment flexibility play in driving Unified Commerce, and we have the right solutions to deliver these benefits.”

“In order to deliver on the promise of Unified Commerce, retailers must connect digital and in-person experiences, and all of the data and systems that enable them,” said Carrie Tharp, VP of Retail and Consumer at Google Cloud. “Manhattan Associates’ partnership with Google Cloud on this benchmark shows how retailers can make it easy for customers and store associates to find the right products online and instore by implementing a unified commerce strategy backed by data and AI.”

New Battleground

Giri Agarwal, Chief Strategy Officer at Incisiv commented: “Unified Commerce is the new battleground for retailers to differentiate themselves. Our 2023 Unified Commerce Benchmark shows that leaders who have adopted unified commerce deliver highly nuanced, seamless customer experiences across channels, leveraging technology and data to drive revenue growth. The insights from this benchmark won’t just help retailers keep up, it will help them stand out.”

Click HERE to view the complete 2023 Unified Commerce Benchmark for Specialty Retail.

 

Manhattan Benchmark Reveals Retail Winners

Manhattan Associates Inc., in partnership with Google Cloud and Zebra Technologies, has announced the findings of the industry’s first real-world analysis of Unified Commerce in specialty retail. The Unified Commerce Benchmark for Specialty Retail, conducted by Incisiv, assessed 124 retailers across 11 specialty retail segments on the implementation of 286 key attributes of Unified Commerce.

Based on insight from real purchases, returns, and customer journeys across digital and physical channels, the benchmark reveals the common attributes of successful retailers and the opportunities for others to improve their customer value and modernise operations. Of the 124 retailers benchmarked, 15 emerged as leaders. These brands are Academy Sports + Outdoors, American Eagle Outfitters, Belk Inc., Crate & Barrel, Levi’s, Macy’s, MAC Cosmetics, Neiman Marcus, Nordstrom, Pandora, REI Co-op, Saks Fifth Avenue, Sephora, UGG and Zales.

In today’s rapidly evolving ecosystem, retailers need complete visibility on and insight into every aspect of their business, from back-end to customer-facing. Unified Commerce solutions combine a retailer’s front- and back-end systems to establish a single view of the business. That single view informs better decision-making and enhanced customer experiences, while enabling brands to identify and respond to trends quickly, ultimately driving stronger revenue growth by up to 6X. However, consolidating systems and building a cohesive Unified Commerce solution can be quite challenging.

Retail Challenges

The benchmark identified the following common challenges in retailers’ efforts to adopt this new model:

  • Personalisation – Retailers must be able to identify shopper intent and curate a personalised experience that meets their expectations. However, only 38% of the retailers studied give their store associates access to shopper purchase history and wish lists across all channels. Only 20% of the retailers studied provided personalised product recommendations and offers. As a category, digitally-native vertical brands (DNVBs) outperformed the broader retail cohort in this area, with 42% offering advanced personalisation capabilities – 16 points ahead of the overall group examined.
  • Real-Time Inventory Visibility – Visibility into allocatable and saleable inventory and rich findability are critical for retailers wanting to provide a seamless omnichannel experience. Only 29% of the retailers studied provide real-time inventory statistics on their product detail pages.
  • Convenience and Flexibility – Today, convenience is about more than just speed of delivery. Convenience encompasses providing multiple payment and delivery options and the ability to make changes to an order after the sale. Only 15% of the retailers studied provided the option to change fulfilment method post order confirmation. On an average, only 27% of the retailers provided the ability to return store purchases online.

Driving Strong Growth

“Shoppers don’t see channels the way retailers do. Unified Commerce can only provide the highly customised shopping experience expected by today’s consumers if there is true visibility of inventory availability, and flexibility during and after the sale,” said Manhattan Associates president and CEO, Eddie Capel. “Embracing a Unified Commerce model can drive strong business growth, high revenue opportunity, lead to competitive advantage and heightened customer loyalty that every retailer covets. With the right technology and solutions, they can outperform their peers by as much as 6X.”

“Zebra Technologies is helping retailers globally optimise their inventory and engage their associates to improve productivity and deliver an elevated customer experience,” said Bill Burns, Chief Executive Officer, Zebra Technologies. “This new benchmark highlights the important role that real-time inventory visibility, front-line worker enablement, and fulfilment flexibility play in driving Unified Commerce, and we have the right solutions to deliver these benefits.”

“In order to deliver on the promise of Unified Commerce, retailers must connect digital and in-person experiences, and all of the data and systems that enable them,” said Carrie Tharp, VP of Retail and Consumer at Google Cloud. “Manhattan Associates’ partnership with Google Cloud on this benchmark shows how retailers can make it easy for customers and store associates to find the right products online and instore by implementing a unified commerce strategy backed by data and AI.”

New Battleground

Giri Agarwal, Chief Strategy Officer at Incisiv commented: “Unified Commerce is the new battleground for retailers to differentiate themselves. Our 2023 Unified Commerce Benchmark shows that leaders who have adopted unified commerce deliver highly nuanced, seamless customer experiences across channels, leveraging technology and data to drive revenue growth. The insights from this benchmark won’t just help retailers keep up, it will help them stand out.”

Click HERE to view the complete 2023 Unified Commerce Benchmark for Specialty Retail.

 

Setlog Joins Forces with Shippeo

Setlog’s Supply Chain Management (SCM) specialists will join forces with Shippeo’s transportation tracking experts to give Setlog customers an optimiszed Carrier Booking module that will enable them to track their shipments in real-time.

In addition, they will receive exact information on the estimated and actual time of arrival of their shipments (Estimated Time of Arrival, ETA, and Actual Time of Arrival, ATA). The substantial advantage is that companies receive an immediate warning in the event of a delivery delay. They can then react to the disruption and adapt the transport processes to the new circumstances, leading to greater predictability in their supply chains.

“For those who buy and trade globally, it’s not enough just to know when a container ship has left port. Predicting the arrival time as accurately as possible and tracking the shipment in real-time is an unbeatable competitive advantage for shippers,” emphasises Christian Trappe, Sales & Business Development Lead at Setlog. The IT company’s first customer to use Shippeo’s solution is household goods specialist Wenko.

Full Transparency

Companies very easily get full transparency on the transport status of their shipment in their day-to-day business. There are several reasons for this:

  • Shippeo’s tool can be fully integrated into the OSCA SCM solution via an interface (API) in just a few steps; there is no media break;
  • Users have access to 90% of all ocean freight vessels;
  • Users benefit from real-time container tracking that goes down to SKU level;
  • Shippers remain digitally independent, meaning they can continue to work with their carriers, contract logistics providers, and other partners and do not have to replace their service providers;
  • An innovative early warning system is created that allows better control of the inflow to the warehouse. Delays are thus not only avoided, but inventory and demand are also matched and optimised.

According to Trappe, the choice for a partner in real-time transport tracking was made quickly for several reasons: Firstly, Shippeo has the widest reach in this area, with access to more than 150,000 logistics service providers, and at the same time, more than 1,000 TMS and telematics systems are connected to the system. Second, the platform is more mature than any other on the market and delivers the highest ETA accuracy. According to Trappe, Shippeo promises 90% accuracy on delay forecasts up to 12 hours before delivery in the road sector.

32% Increase in Accuracy

To continuously improve its forecasts, the French company not only works to improve data quality, but also relies on advanced technologies such as machine learning. In May last year, Shippeo published figures on the accuracy improvement: “In a window of up to 48 hours before a scheduled delivery, the increase was a remarkable 32%. This was an exciting moment for us and our customers, especially since we have already heard from several customers how impressed they are with our Estimated Time of Arrival forecasts. Among them Renault, one of the largest car manufacturers in the world,” says Anand Medepalli, Chief Product Officer at Shippeo.

For Trappe, the cooperation with Shippeo is an important milestone in enabling companies to establish an inbound supply chain with maximum transparency and real-time visibility: “Our SCM solution OSCA provides our customers with SKU transparency from the selection of the supplier to the control of the ordering process and the receipt of the goods at the distribution centre.”

 

 

Setlog Joins Forces with Shippeo

Setlog’s Supply Chain Management (SCM) specialists will join forces with Shippeo’s transportation tracking experts to give Setlog customers an optimiszed Carrier Booking module that will enable them to track their shipments in real-time.

In addition, they will receive exact information on the estimated and actual time of arrival of their shipments (Estimated Time of Arrival, ETA, and Actual Time of Arrival, ATA). The substantial advantage is that companies receive an immediate warning in the event of a delivery delay. They can then react to the disruption and adapt the transport processes to the new circumstances, leading to greater predictability in their supply chains.

“For those who buy and trade globally, it’s not enough just to know when a container ship has left port. Predicting the arrival time as accurately as possible and tracking the shipment in real-time is an unbeatable competitive advantage for shippers,” emphasises Christian Trappe, Sales & Business Development Lead at Setlog. The IT company’s first customer to use Shippeo’s solution is household goods specialist Wenko.

Full Transparency

Companies very easily get full transparency on the transport status of their shipment in their day-to-day business. There are several reasons for this:

  • Shippeo’s tool can be fully integrated into the OSCA SCM solution via an interface (API) in just a few steps; there is no media break;
  • Users have access to 90% of all ocean freight vessels;
  • Users benefit from real-time container tracking that goes down to SKU level;
  • Shippers remain digitally independent, meaning they can continue to work with their carriers, contract logistics providers, and other partners and do not have to replace their service providers;
  • An innovative early warning system is created that allows better control of the inflow to the warehouse. Delays are thus not only avoided, but inventory and demand are also matched and optimised.

According to Trappe, the choice for a partner in real-time transport tracking was made quickly for several reasons: Firstly, Shippeo has the widest reach in this area, with access to more than 150,000 logistics service providers, and at the same time, more than 1,000 TMS and telematics systems are connected to the system. Second, the platform is more mature than any other on the market and delivers the highest ETA accuracy. According to Trappe, Shippeo promises 90% accuracy on delay forecasts up to 12 hours before delivery in the road sector.

32% Increase in Accuracy

To continuously improve its forecasts, the French company not only works to improve data quality, but also relies on advanced technologies such as machine learning. In May last year, Shippeo published figures on the accuracy improvement: “In a window of up to 48 hours before a scheduled delivery, the increase was a remarkable 32%. This was an exciting moment for us and our customers, especially since we have already heard from several customers how impressed they are with our Estimated Time of Arrival forecasts. Among them Renault, one of the largest car manufacturers in the world,” says Anand Medepalli, Chief Product Officer at Shippeo.

For Trappe, the cooperation with Shippeo is an important milestone in enabling companies to establish an inbound supply chain with maximum transparency and real-time visibility: “Our SCM solution OSCA provides our customers with SKU transparency from the selection of the supplier to the control of the ordering process and the receipt of the goods at the distribution centre.”

 

 

CoEvolution Makes ProMat Debut

Multi-robot orchestration software specialist CoEvolution Technology has launched its products onto the US stage and is now seeking partners in North America. As part of its first appearance at the ProMat industry trade show in Chicago this year, CoEvolution has been showcasing its multi-robot orchestration software solutions.

CoEvolution’s core technology is AI-powered software that can control different types of robots and coordinate them seamlessly, so they operate as a homogenous fleet. Using this core technology engine, the company builds multi-robot orchestration software solutions for customers that are innovative, highly efficient and flexible, including synergised robot control systems, automation process orchestration, and smart logistics simulators.

CoEvolution aims to build the next generation of flexible logistics automation solutions, to help customers quickly adapt to an ever-changing business environment. The company’s team of co-founders bring with them many years of AI and robotics experience. CoEvolution already has more than 30 industry awards and over 20 patents to its name, and it focuses on customer value, continually striving to “co-evolve” with its customers.

Seeking US partners

Having established itself in a number of international markets, CoEvolution is now securing its presence in the US market and seeking to forge new partnerships as part of its ambitious goal to expand its US customer base, open its first US office, and hire a US workforce in the near future.

CoEvolution brings with it mainstream robot vendor partnerships (such as with Geek+) and is actively seeking North American partners at ProMat, including robotics vendors, logistics companies, systems integrators, 3PLs, and others.

Global demand for mobile robots is anticipated to undergo rapid growth over the coming years, with shipments expected to increase by around 50% between 2022 and 2027. Alongside this, the need for multi-fleet orchestration is growing in popularity at an even faster rate, with a forecast CAGR of 138% over the same five years, according to the recent Warehouse Automation Software report from market intelligence specialist Interact Analysis. And the outlook is even better for the US multi-fleet orchestration market, with a predicted CAGR of 147% over 2022-2027.

What is AMR orchestration?

In a traditional robot fleet implementation model, different types of robots are physically separated and operate in different regions within the warehouse, leading to low space utilisation. However, this results in low efficiency in integrating different processes and it is often hard to control traffic for multiple types of robots.

CoEvolution’s system can improve utilisation of space by providing a means of controlling multiple types (brand, navigation, functionality) of robots holistically, and synergised control of a mixed robot fleet can increase efficiency by 20-30%.

Utilising multiple types of robots to create smart warehouse systems leads to high storage density and high throughput, increasing operational efficiency and reducing errors. CoEvolution’s AI-powered multi-fleet orchestration software can also be used in production and processing settings to control different types of robots working collaboratively together as a homogenous fleet to create a complete intralogistics system.

Next-generatoin flexible automation

Michael Wang, CoEvolution Chief Operating Officer, says: “We aim to bring our next-generation flexible logistics automation solutions to the US through successful partnerships. The need for multi-fleet orchestration is growing and we are excited to launch our software into the North American market at ProMat 2023. Having just incorporated in the US, we are ready to do business and are actively seeking partners who will work with us to bring our innovative intelligent flexible logistics solutions to a wider audience.

“I am so proud that our products, combined with our growing portfolio of partners, mean we can offer a wide range of warehouse automation, logistics and material handling solutions to customers, with rapid deployment and fast ROI. Our multi-robot orchestration technology has been proven to increase storage density, improve productivity, enhance efficiency rates and deliver cost savings.

“We very much value the US marketplace and the opportunities it offers, and that’s why we came to ProMat 2023. We have been communicating our vision of the smart warehouses and factories of the future to the leading players in the industry. Looking forward, I will personally be taking charge of our activities in the US and I am joined at ProMat by our Co-founder and Chief Scientist Heng Liu, and a team of expert CoEvolution solutions engineers.

“Having been recently named by leading US tech publication The Information as one of the 50 most promising start-ups of 2022, we are already starting to make waves in the North America and plan to keep doing so!”

CoEvolution at ProMat

At its 1,500 sq ft booth, CoEvolution is showcasing its AI-based mobile robot orchestration solution to a US audience, including:

  • The CO-PICK smart warehouse system, including a demo which utilises six kinds of mobile robots running collaboratively, including integrating an industrial/commercial cleaning robot into the system
  • The R-Star Smart Factory Solution, which can be seamlessly integrated with customers’ WMS, ERP or MES systems to control various mobile robots. It includes path planning and traffic control capabilities to deliver quick, easy-to-use and flexible workflow configuration.
  • A demo video of CoEvolution’s simulator, which is based on actual logistics control and robot control systems. It supports real business workflow simulation of smart warehouses and factories with 2D and 3D visualisation, and a comprehensive data dashboard.

 

CoEvolution Makes ProMat Debut

Multi-robot orchestration software specialist CoEvolution Technology has launched its products onto the US stage and is now seeking partners in North America. As part of its first appearance at the ProMat industry trade show in Chicago this year, CoEvolution has been showcasing its multi-robot orchestration software solutions.

CoEvolution’s core technology is AI-powered software that can control different types of robots and coordinate them seamlessly, so they operate as a homogenous fleet. Using this core technology engine, the company builds multi-robot orchestration software solutions for customers that are innovative, highly efficient and flexible, including synergised robot control systems, automation process orchestration, and smart logistics simulators.

CoEvolution aims to build the next generation of flexible logistics automation solutions, to help customers quickly adapt to an ever-changing business environment. The company’s team of co-founders bring with them many years of AI and robotics experience. CoEvolution already has more than 30 industry awards and over 20 patents to its name, and it focuses on customer value, continually striving to “co-evolve” with its customers.

Seeking US partners

Having established itself in a number of international markets, CoEvolution is now securing its presence in the US market and seeking to forge new partnerships as part of its ambitious goal to expand its US customer base, open its first US office, and hire a US workforce in the near future.

CoEvolution brings with it mainstream robot vendor partnerships (such as with Geek+) and is actively seeking North American partners at ProMat, including robotics vendors, logistics companies, systems integrators, 3PLs, and others.

Global demand for mobile robots is anticipated to undergo rapid growth over the coming years, with shipments expected to increase by around 50% between 2022 and 2027. Alongside this, the need for multi-fleet orchestration is growing in popularity at an even faster rate, with a forecast CAGR of 138% over the same five years, according to the recent Warehouse Automation Software report from market intelligence specialist Interact Analysis. And the outlook is even better for the US multi-fleet orchestration market, with a predicted CAGR of 147% over 2022-2027.

What is AMR orchestration?

In a traditional robot fleet implementation model, different types of robots are physically separated and operate in different regions within the warehouse, leading to low space utilisation. However, this results in low efficiency in integrating different processes and it is often hard to control traffic for multiple types of robots.

CoEvolution’s system can improve utilisation of space by providing a means of controlling multiple types (brand, navigation, functionality) of robots holistically, and synergised control of a mixed robot fleet can increase efficiency by 20-30%.

Utilising multiple types of robots to create smart warehouse systems leads to high storage density and high throughput, increasing operational efficiency and reducing errors. CoEvolution’s AI-powered multi-fleet orchestration software can also be used in production and processing settings to control different types of robots working collaboratively together as a homogenous fleet to create a complete intralogistics system.

Next-generatoin flexible automation

Michael Wang, CoEvolution Chief Operating Officer, says: “We aim to bring our next-generation flexible logistics automation solutions to the US through successful partnerships. The need for multi-fleet orchestration is growing and we are excited to launch our software into the North American market at ProMat 2023. Having just incorporated in the US, we are ready to do business and are actively seeking partners who will work with us to bring our innovative intelligent flexible logistics solutions to a wider audience.

“I am so proud that our products, combined with our growing portfolio of partners, mean we can offer a wide range of warehouse automation, logistics and material handling solutions to customers, with rapid deployment and fast ROI. Our multi-robot orchestration technology has been proven to increase storage density, improve productivity, enhance efficiency rates and deliver cost savings.

“We very much value the US marketplace and the opportunities it offers, and that’s why we came to ProMat 2023. We have been communicating our vision of the smart warehouses and factories of the future to the leading players in the industry. Looking forward, I will personally be taking charge of our activities in the US and I am joined at ProMat by our Co-founder and Chief Scientist Heng Liu, and a team of expert CoEvolution solutions engineers.

“Having been recently named by leading US tech publication The Information as one of the 50 most promising start-ups of 2022, we are already starting to make waves in the North America and plan to keep doing so!”

CoEvolution at ProMat

At its 1,500 sq ft booth, CoEvolution is showcasing its AI-based mobile robot orchestration solution to a US audience, including:

  • The CO-PICK smart warehouse system, including a demo which utilises six kinds of mobile robots running collaboratively, including integrating an industrial/commercial cleaning robot into the system
  • The R-Star Smart Factory Solution, which can be seamlessly integrated with customers’ WMS, ERP or MES systems to control various mobile robots. It includes path planning and traffic control capabilities to deliver quick, easy-to-use and flexible workflow configuration.
  • A demo video of CoEvolution’s simulator, which is based on actual logistics control and robot control systems. It supports real business workflow simulation of smart warehouses and factories with 2D and 3D visualisation, and a comprehensive data dashboard.

 

Oceaneering Increases Manufacturing Capacity

Oceaneering’s Mobile Robotics group has added an extra production campus in Orlando, Florida. The location allows the Mobile Robotics team to expand their capabilities to support future growth. The campus, also home to Oceaneering Entertainment Systems, offers 238,000 sq ft of space dedicated to the assembly, integration, and acceptance testing of its mobile robot systems.

Henny Bouwmeester, Vice President/General Manager, of Oceaneering Mobile Robotics, said: “The new campus will support the manufacture and delivery of new-build mobile robotic systems for the North American market. This move will enable us to more efficiently deliver recently signed orders while positioning us to ramp up to meet the future demand we see in the market.”

Oceaneering Mobile Robotics designs, manufactures, implements, and maintains innovative turnkey logistic solutions based on autonomous mobile robot technology. Its mobile robot systems consist of one or more robots, advanced supervisory software, and supporting infrastructure. These robots can be operated in mixed fleets.

OMR says integration management ensures that these turnkey logistic systems are optimised to suit customer needs and seamlessly interface with other customer processes, while OMR’s high-performance battery solution helps to lower customers’ operational carbon footprint. For over 30 years, OMR has been a trusted partner for the automotive, healthcare, manufacturing, and logistics industries.

 

Oceaneering Increases Manufacturing Capacity

Oceaneering’s Mobile Robotics group has added an extra production campus in Orlando, Florida. The location allows the Mobile Robotics team to expand their capabilities to support future growth. The campus, also home to Oceaneering Entertainment Systems, offers 238,000 sq ft of space dedicated to the assembly, integration, and acceptance testing of its mobile robot systems.

Henny Bouwmeester, Vice President/General Manager, of Oceaneering Mobile Robotics, said: “The new campus will support the manufacture and delivery of new-build mobile robotic systems for the North American market. This move will enable us to more efficiently deliver recently signed orders while positioning us to ramp up to meet the future demand we see in the market.”

Oceaneering Mobile Robotics designs, manufactures, implements, and maintains innovative turnkey logistic solutions based on autonomous mobile robot technology. Its mobile robot systems consist of one or more robots, advanced supervisory software, and supporting infrastructure. These robots can be operated in mixed fleets.

OMR says integration management ensures that these turnkey logistic systems are optimised to suit customer needs and seamlessly interface with other customer processes, while OMR’s high-performance battery solution helps to lower customers’ operational carbon footprint. For over 30 years, OMR has been a trusted partner for the automotive, healthcare, manufacturing, and logistics industries.

 

Dematic Joins KION Brands at LogiMAT

This year’s LogiMAT sees Dematic, the intelligent automated solution provider for warehouses and distribution centres welcoming customers and visitors in Hall 10 (C41), alongside fellow KION brands STILL, Linde MH and Baoli.

During the three days of the Stuttgart, Germany industry trade show, Dematic plans to provide visitors a glimpse of the future with several innovative showcases offering immersive 3D experiences as well as an expert forum to discuss what the future has in store for the industry.

“Our industry has taken huge leaps the last few years to stay ahead of some of the challenges customers are facing. And yet, we understand that even more is needed to bring the industry and customers to the next level of intralogistics. What better way to do so than by demonstrating the combined strengths of Dematic and its fellow KION brands and showing how the customer can benefit!” states Bernard Biolchini, executive vice president EMEA, on the decision to join forces in the same hall at this year’s LogiMAT.

Adds Biolchini: “We firmly believe that by offering customers end-to-end solutions from a single provider – no matter whether they are a small, medium or large enterprise – a customer can only come out stronger when the solutions are from a single provider. And no one can compete with what our brands offer together when we come together!”

Immersive Showcases

Under the slogan “Engaging the Future”, Dematic has developed a host of immersive showcases showing a range of automated processes and customer services for the warehouse of tomorrow. Underlying this theme is the aspect of how the integration of systems is the only way forward and that tomorrow’s automation technologies will need to be integrated to shorten lead times and to maintain efficient processes. Integrated solutions can also increase safety and productivity – all critical aspects for a sustainable operation of a warehouse or distribution centre.

Perhaps the most dynamic showcase on display is with fellow brand STILL. It simulates the automation of a real-life process. Pallets are transferred to an AMR by an automated high-lift truck. It transports the goods to the warehouse for palletising and then to packing. The last two steps take place digitally in a virtual warehouse. The showcase will be displayed on high-resolution LED screens at eight hotspots. Visitors can freely control the AMR interactively with gamepad and obtain additional information. Only the latest real-time technology is used in the interactive 3D applications. “No doubt the showcase with STILL demonstrates very vividly the immense advantages and synergies that users can gain from combining the portfolios of Linde, STILL and Dematic. Holistic automation solutions of this kind are still unique on the market,” says Biolchini.

Tomorrow’s Warehouse at LogiMAT

At last year’s LogiMAT, the Dematic drone inspection services live demonstrations proved to be a highlight. Picking up from where they left off, the customer service innovations for 2023 will continue to inspire. Because tomorrow’s warehouses will be highly complex and integrated, the team from Dematic is focusing on lifecycle management solutions with thermographic inspections topping the list. The solution allows operators to detect the overheating of motors, cables and cabinets before production shutdowns are necessary.

Thermal bridges and leaks in a building, in special warehouses such as deep-freeze or oxygen storage facilities, can also be detected. Unplanned production stoppages can thus be avoided. “As a result, the risk of fire decreases while plant availability and productivity increase,” notes Alberto Rostagno, vice president Customer Service EMEA for Dematic.

Visitors can experience first-hand an evaluation using thermographic images and learn how the use of AI can optimise and automate these evaluations.

Dematic is also planning to demonstrate the depth of its interactive digital footprint at LogiMAT, which can be used to monitor a facility in real time and build simulations. This capability enables digital services used to identify optimisation opportunities and reveal potential areas for improvement. “With the help of our digital simulation tools, various strategies and processes can be tested and analysed to identify the causes of existing problems,” explains Rostagno.

The demands on tomorrow’s warehouse will rely on moving connectivity beyond the four walls of a facility to integrate with processes happening outside and beyond. Together with fellow brand LINDE MH, Dematic will demonstrate in another showcase how its portfolio of software solutions can manage a customer’s warehouse operations as well as look after fleet management, streamline maintenance processes and improve workflows with its asset management software as well as integrate with a customer’s existing SAP systems.

Human Touch

But with all the innovative technology Dematic plans to unveil at Europe’s largest industry trade exhibition, it has not forgotten the importance of the human exchange of ideas and concerns.

Thus, the industry leader’s newest addition to its trade show appearance this year is the “Engaging the Experts – Dematic Forum”, a discussion platform where it brings together inhouse experts, customers and other industry leaders to discuss trends and likely innovations for tomorrow. Visitors are invited to participate in six 20-minute discussions scheduled during the three days of the trade show.

“At the end of the day, we want our LogiMAT presence to live up to our claim of powering the future of commerce by providing best-in-class vertical market-based, intelligent supply chain solutions with flexible and dynamic fulfilment,” says Biolchini, adding, “and I believe visitors to our stand this year will not be let down.”

Dematic Joins KION Brands at LogiMAT

This year’s LogiMAT sees Dematic, the intelligent automated solution provider for warehouses and distribution centres welcoming customers and visitors in Hall 10 (C41), alongside fellow KION brands STILL, Linde MH and Baoli.

During the three days of the Stuttgart, Germany industry trade show, Dematic plans to provide visitors a glimpse of the future with several innovative showcases offering immersive 3D experiences as well as an expert forum to discuss what the future has in store for the industry.

“Our industry has taken huge leaps the last few years to stay ahead of some of the challenges customers are facing. And yet, we understand that even more is needed to bring the industry and customers to the next level of intralogistics. What better way to do so than by demonstrating the combined strengths of Dematic and its fellow KION brands and showing how the customer can benefit!” states Bernard Biolchini, executive vice president EMEA, on the decision to join forces in the same hall at this year’s LogiMAT.

Adds Biolchini: “We firmly believe that by offering customers end-to-end solutions from a single provider – no matter whether they are a small, medium or large enterprise – a customer can only come out stronger when the solutions are from a single provider. And no one can compete with what our brands offer together when we come together!”

Immersive Showcases

Under the slogan “Engaging the Future”, Dematic has developed a host of immersive showcases showing a range of automated processes and customer services for the warehouse of tomorrow. Underlying this theme is the aspect of how the integration of systems is the only way forward and that tomorrow’s automation technologies will need to be integrated to shorten lead times and to maintain efficient processes. Integrated solutions can also increase safety and productivity – all critical aspects for a sustainable operation of a warehouse or distribution centre.

Perhaps the most dynamic showcase on display is with fellow brand STILL. It simulates the automation of a real-life process. Pallets are transferred to an AMR by an automated high-lift truck. It transports the goods to the warehouse for palletising and then to packing. The last two steps take place digitally in a virtual warehouse. The showcase will be displayed on high-resolution LED screens at eight hotspots. Visitors can freely control the AMR interactively with gamepad and obtain additional information. Only the latest real-time technology is used in the interactive 3D applications. “No doubt the showcase with STILL demonstrates very vividly the immense advantages and synergies that users can gain from combining the portfolios of Linde, STILL and Dematic. Holistic automation solutions of this kind are still unique on the market,” says Biolchini.

Tomorrow’s Warehouse at LogiMAT

At last year’s LogiMAT, the Dematic drone inspection services live demonstrations proved to be a highlight. Picking up from where they left off, the customer service innovations for 2023 will continue to inspire. Because tomorrow’s warehouses will be highly complex and integrated, the team from Dematic is focusing on lifecycle management solutions with thermographic inspections topping the list. The solution allows operators to detect the overheating of motors, cables and cabinets before production shutdowns are necessary.

Thermal bridges and leaks in a building, in special warehouses such as deep-freeze or oxygen storage facilities, can also be detected. Unplanned production stoppages can thus be avoided. “As a result, the risk of fire decreases while plant availability and productivity increase,” notes Alberto Rostagno, vice president Customer Service EMEA for Dematic.

Visitors can experience first-hand an evaluation using thermographic images and learn how the use of AI can optimise and automate these evaluations.

Dematic is also planning to demonstrate the depth of its interactive digital footprint at LogiMAT, which can be used to monitor a facility in real time and build simulations. This capability enables digital services used to identify optimisation opportunities and reveal potential areas for improvement. “With the help of our digital simulation tools, various strategies and processes can be tested and analysed to identify the causes of existing problems,” explains Rostagno.

The demands on tomorrow’s warehouse will rely on moving connectivity beyond the four walls of a facility to integrate with processes happening outside and beyond. Together with fellow brand LINDE MH, Dematic will demonstrate in another showcase how its portfolio of software solutions can manage a customer’s warehouse operations as well as look after fleet management, streamline maintenance processes and improve workflows with its asset management software as well as integrate with a customer’s existing SAP systems.

Human Touch

But with all the innovative technology Dematic plans to unveil at Europe’s largest industry trade exhibition, it has not forgotten the importance of the human exchange of ideas and concerns.

Thus, the industry leader’s newest addition to its trade show appearance this year is the “Engaging the Experts – Dematic Forum”, a discussion platform where it brings together inhouse experts, customers and other industry leaders to discuss trends and likely innovations for tomorrow. Visitors are invited to participate in six 20-minute discussions scheduled during the three days of the trade show.

“At the end of the day, we want our LogiMAT presence to live up to our claim of powering the future of commerce by providing best-in-class vertical market-based, intelligent supply chain solutions with flexible and dynamic fulfilment,” says Biolchini, adding, “and I believe visitors to our stand this year will not be let down.”

Subscribe

Get notified about New Episodes of our Podcast, New Magazine Issues and stay updated with our Weekly Newsletter.