Fulfillment Experience Insights Dashboard

Manhattan Associates (NASDAQ: MANH), a global leader in supply chain commerce, today launched the ‘Fulfillment Experience Insights’ dashboard to give retailers a real-time assessment of how their omnichannel fulfilment performance stacks up against the industry. Fulfillment Experience Insights provides continuous benchmarking of fulfillment performance, proactively informing retailers how they compare against a large pool of peers and competitors. This realtime ‘actuals versus actuals’ comparison avoids the inherent latency of most benchmarking tools.

Included in Manhattan Active® Omni, this new capability gives retailers a single view of digital order fulfillment KPIs like store pickup conversion, shorts and abandonment, time to fulfill and more. Retailers can evaluate, measure and adjust their supply chain execution strategies using aggregated and anonymized data from the Manhattan Active cloud ecosystem. This unique analytical tool, which includes the ability to quickly pivot between various timeframes, provides detailed insight into the experience a retailer is delivering for their customers.

“Introducing cutting-edge innovation like the Fulfillment Experience Insights Dashboard is one of the reasons Manhattan continues to be ranked the only leader in omnichannel order management,” said Amy Tennent, senior director of Product Management at Manhattan. “For the first time ever, retail operations teams can see exactly how they are performing against the rest of the industry. This is a complete game changer, because they now have a starting point to begin creating more efficiency and improving fulfillment performance for their customers.”

Manhattan is uniquely capable of developing this solution because hundreds of the world’s top brands use its fulfillment execution tools to process millions of orders every week. Drawing upon this extensive knowledge and experience, the company has skillfully identified the key performance indicators crucial to fostering growth and maximizing revenue.

Last year, Manhattan launched the first-of-its-kind Unified Commerce Benchmark which measured 286 customer experience capabilities across four segments. Of these four primary segments, ‘Promising & Fulfillment’ returned the lowest scores by a significant margin. Manhattan’s new dashboard gives retailers their real-time performance in this critical area, helping them become Unified Commerce leaders.

 

Fulfillment Experience Insights Dashboard

Manhattan Associates (NASDAQ: MANH), a global leader in supply chain commerce, today launched the ‘Fulfillment Experience Insights’ dashboard to give retailers a real-time assessment of how their omnichannel fulfilment performance stacks up against the industry. Fulfillment Experience Insights provides continuous benchmarking of fulfillment performance, proactively informing retailers how they compare against a large pool of peers and competitors. This realtime ‘actuals versus actuals’ comparison avoids the inherent latency of most benchmarking tools.

Included in Manhattan Active® Omni, this new capability gives retailers a single view of digital order fulfillment KPIs like store pickup conversion, shorts and abandonment, time to fulfill and more. Retailers can evaluate, measure and adjust their supply chain execution strategies using aggregated and anonymized data from the Manhattan Active cloud ecosystem. This unique analytical tool, which includes the ability to quickly pivot between various timeframes, provides detailed insight into the experience a retailer is delivering for their customers.

“Introducing cutting-edge innovation like the Fulfillment Experience Insights Dashboard is one of the reasons Manhattan continues to be ranked the only leader in omnichannel order management,” said Amy Tennent, senior director of Product Management at Manhattan. “For the first time ever, retail operations teams can see exactly how they are performing against the rest of the industry. This is a complete game changer, because they now have a starting point to begin creating more efficiency and improving fulfillment performance for their customers.”

Manhattan is uniquely capable of developing this solution because hundreds of the world’s top brands use its fulfillment execution tools to process millions of orders every week. Drawing upon this extensive knowledge and experience, the company has skillfully identified the key performance indicators crucial to fostering growth and maximizing revenue.

Last year, Manhattan launched the first-of-its-kind Unified Commerce Benchmark which measured 286 customer experience capabilities across four segments. Of these four primary segments, ‘Promising & Fulfillment’ returned the lowest scores by a significant margin. Manhattan’s new dashboard gives retailers their real-time performance in this critical area, helping them become Unified Commerce leaders.

 

Intralogistics Performance is Paramount

Automation solutions offer enormous potential when it comes to internal material flow. At this year’s LogiMAT trade show in Stuttgart, Germany, Linde Material Handling (MH) will be demonstrating the options available to small, medium-sized and large companies and showing how a wide range of project requirements can be successfully implemented. Energy, Safety and Warehouse Intelligence will be further key topics in focus at the centrally located exhibition booth in Hall 10. Offering the broadest portfolio of energy and safety options for industrial trucks and leading technical material flow solutions, the intralogistics specialist supports its customers on their way to greater efficiency, sustainability and performance.

Occupying more than 500 square meters, Linde MH’s main booth in Hall 10 (Booth B21 and B17) highlights current trends in intralogistics: Automation, Energy, Safety and Warehouse Intelligence. On display will be corresponding products and solutions which are designed to optimize the internal material flow. A live demonstration will showcase flexible and scalable automation solutions involving automated guided vehicles (AGVs) and autonomous mobile robots (AMRs). Just a few meters away from the exhibition stand, in the loading yard between Halls 8 and 10, visitors can test forklifts for themselves or get an up-close look during vehicle demonstrations. Examples include various reversing assistance systems, such as the AI-based Reverse Assist Camera, that alert industrial truck drivers to people in the vicinity behind them. Additional exhibition space that offers hands-on experience with various vehicle models is located in the outdoor area between Halls 9 and 10.

“The Linde brand represents top performance in goods handling. This is achieved through innovative products and solutions, a high level of user-friendliness, a wide range of active and passive safety and assistance systems, customized individual solutions and the comprehensive consulting expertise of our sales organization. Our products and solutions ensure maximum productivity even under the most demanding operating conditions, such as those found in the beverage, paper, wood, food and chemical industries,” says Torsten Rochelmeyer, Senior Director Strategy & Solution Portfolio at Linde MH.

At LogiMAT 2024, Linde MH will showcase its expertise as a competent partner for the automation of material flow processes. “Together with our network partners, we have successfully planned and implemented hundreds of projects in recent years,” reports Rochelmeyer, referring to the sales organization’s extensive expertise and experience gained in small and large projects alike. Alongside this, standardized solution packages are available for simple transport tasks. “This allows existing brownfield processes in particular to be automated more quickly,” says the Linde trade show manager. The company’s automation experts can resort to a large product portfolio when it comes to implementing projects: The range extends from AMRs such as the Linde C-MATIC and the Linde C-MATIC HP, to automated pallet stackers (Linde L-MATIC) and tow tractors (Linde P-MATIC) all the way to reach trucks (Linde R-MATIC) and VNA trucks (Linde K-MATIC). Where complex automated material flow systems are required, colleagues from the Group’s sister company Dematic will be involved, whose booth in Hall 10 is directly adjacent to the Linde MH area.

The Energy area of the exhibition covers the company’s broad spectrum of available energy types, with a focus on the X-series electric counterbalanced trucks with lithium-ion batteries. They are just as powerful, robust and ergonomic as ICE-powered trucks, but are emission-free and potentially CO2-neutral in operation. However, diesel, LPG, CNG, lead-acid batteries, fuel cells and HVO (Hydrotreated Vegetable Oil) are also available as power options. “Visitors who want to find out about suitable energy systems for their current or future fleet will be offered software-assisted advice that provides an initial assessment based on the requirements, general conditions and customer-specific situation. This can be followed by further analysis within the company,” explains Rochelmeyer. Another focus will be on the Linde connect fleet management system. In addition to access control, damage monitoring, vehicle and driver management, fleet usage analysis and predictive maintenance, the Linde connect:charger software module provides intelligent control of battery chargers, helping to avoid expensive power peaks.

In general, the following applies to all warehouse activities: The safer the internal material flow, the higher the productivity and thus the contribution to the company’s success. Using a reach truck equipped with extensive safety features, Linde MH demonstrates how fleet operators can ensure smooth processes and protect their employees. The features range from a large number of driver assistance systems such as the Linde Safety Guard for the mutual warning of pedestrians and drivers and the Rack Protection Sensor for avoiding collisions with racks and goods to various lighting solutions and protection systems like the Dynamic Mast Control system for reducing mast vibration.

In the Warehouse Intelligence area, guests can learn how to make their warehouse even more efficient and dynamic with the help of modular software solutions. An application consisting of a warehouse management system, a forklift guidance system and a warehouse control system provides real-time visualization of the warehouse through a three-dimensional view and shows the driver the fastest route to the destination. In the process, it automatically tracks the movements of the load carriers across changing storage locations, which ensures a high degree of transparency. The software is also capable of integrating and controlling various automated systems such as AGVs and shuttles.

Intralogistics Performance is Paramount

Automation solutions offer enormous potential when it comes to internal material flow. At this year’s LogiMAT trade show in Stuttgart, Germany, Linde Material Handling (MH) will be demonstrating the options available to small, medium-sized and large companies and showing how a wide range of project requirements can be successfully implemented. Energy, Safety and Warehouse Intelligence will be further key topics in focus at the centrally located exhibition booth in Hall 10. Offering the broadest portfolio of energy and safety options for industrial trucks and leading technical material flow solutions, the intralogistics specialist supports its customers on their way to greater efficiency, sustainability and performance.

Occupying more than 500 square meters, Linde MH’s main booth in Hall 10 (Booth B21 and B17) highlights current trends in intralogistics: Automation, Energy, Safety and Warehouse Intelligence. On display will be corresponding products and solutions which are designed to optimize the internal material flow. A live demonstration will showcase flexible and scalable automation solutions involving automated guided vehicles (AGVs) and autonomous mobile robots (AMRs). Just a few meters away from the exhibition stand, in the loading yard between Halls 8 and 10, visitors can test forklifts for themselves or get an up-close look during vehicle demonstrations. Examples include various reversing assistance systems, such as the AI-based Reverse Assist Camera, that alert industrial truck drivers to people in the vicinity behind them. Additional exhibition space that offers hands-on experience with various vehicle models is located in the outdoor area between Halls 9 and 10.

“The Linde brand represents top performance in goods handling. This is achieved through innovative products and solutions, a high level of user-friendliness, a wide range of active and passive safety and assistance systems, customized individual solutions and the comprehensive consulting expertise of our sales organization. Our products and solutions ensure maximum productivity even under the most demanding operating conditions, such as those found in the beverage, paper, wood, food and chemical industries,” says Torsten Rochelmeyer, Senior Director Strategy & Solution Portfolio at Linde MH.

At LogiMAT 2024, Linde MH will showcase its expertise as a competent partner for the automation of material flow processes. “Together with our network partners, we have successfully planned and implemented hundreds of projects in recent years,” reports Rochelmeyer, referring to the sales organization’s extensive expertise and experience gained in small and large projects alike. Alongside this, standardized solution packages are available for simple transport tasks. “This allows existing brownfield processes in particular to be automated more quickly,” says the Linde trade show manager. The company’s automation experts can resort to a large product portfolio when it comes to implementing projects: The range extends from AMRs such as the Linde C-MATIC and the Linde C-MATIC HP, to automated pallet stackers (Linde L-MATIC) and tow tractors (Linde P-MATIC) all the way to reach trucks (Linde R-MATIC) and VNA trucks (Linde K-MATIC). Where complex automated material flow systems are required, colleagues from the Group’s sister company Dematic will be involved, whose booth in Hall 10 is directly adjacent to the Linde MH area.

The Energy area of the exhibition covers the company’s broad spectrum of available energy types, with a focus on the X-series electric counterbalanced trucks with lithium-ion batteries. They are just as powerful, robust and ergonomic as ICE-powered trucks, but are emission-free and potentially CO2-neutral in operation. However, diesel, LPG, CNG, lead-acid batteries, fuel cells and HVO (Hydrotreated Vegetable Oil) are also available as power options. “Visitors who want to find out about suitable energy systems for their current or future fleet will be offered software-assisted advice that provides an initial assessment based on the requirements, general conditions and customer-specific situation. This can be followed by further analysis within the company,” explains Rochelmeyer. Another focus will be on the Linde connect fleet management system. In addition to access control, damage monitoring, vehicle and driver management, fleet usage analysis and predictive maintenance, the Linde connect:charger software module provides intelligent control of battery chargers, helping to avoid expensive power peaks.

In general, the following applies to all warehouse activities: The safer the internal material flow, the higher the productivity and thus the contribution to the company’s success. Using a reach truck equipped with extensive safety features, Linde MH demonstrates how fleet operators can ensure smooth processes and protect their employees. The features range from a large number of driver assistance systems such as the Linde Safety Guard for the mutual warning of pedestrians and drivers and the Rack Protection Sensor for avoiding collisions with racks and goods to various lighting solutions and protection systems like the Dynamic Mast Control system for reducing mast vibration.

In the Warehouse Intelligence area, guests can learn how to make their warehouse even more efficient and dynamic with the help of modular software solutions. An application consisting of a warehouse management system, a forklift guidance system and a warehouse control system provides real-time visualization of the warehouse through a three-dimensional view and shows the driver the fastest route to the destination. In the process, it automatically tracks the movements of the load carriers across changing storage locations, which ensures a high degree of transparency. The software is also capable of integrating and controlling various automated systems such as AGVs and shuttles.

Palletised Freight Years of Service

Palletised freight distribution network, Pall-Ex Group, is celebrating a business milestone with 193 of its longest-serving employees collectively reaching 1,800 years of service. Each with continuous employment spanning from three to 45 years, the employees have been celebrated in a new long-service initiative brought about by the company. An awards ceremony recognising employees for their length of service is set to become an annual event, honouring their excellent dedication and commitment.

Long-service recognition is given to those employees that reach three, five and ten years, then every five years thereafter. Across Pall-Ex Group, 14% of its employees have reached their ten-year milestone, with the longest serving achieving an impressive 45 years’ service.

Employees across the business are given a range of benefits in addition to continuous training and incentive schemes to boost performance and encourage development. Those now achieving a long-service milestone are presented with a certificate and commemorative pin by Senior Management, along with additional holidays and bonus payments ranging from £100 to £1,500.

Among those who received the award was Ian Hooper who has been with the Pall-Ex Group team at Intercounty Distribution for 45 years. Commenting on his achievement Ian said: “No two days are the same at Pall-Ex which has kept my role interesting and varied over the years. From being a teenage boy, all I ever wanted to do was drive a truck for a company that values me and that is what I have been doing nearly all my working life. I am very proud to have worked for Intercounty Distribution as part of the Pall-Ex Group for over 45 years. It has been my second home and I have learnt a lot along the way, with far more training and technology now in place to assist me. I’d encourage anyone looking for a first job or new job to take a look at joining Pall-Ex as it has so much to offer.”

UK Managing Director Barry Byers added: “We’d like to offer all those employees who have been recognised many congratulations on their achievement. We are incredibly thankful for the unwavering dedication and loyalty of all our long-serving employees. Their commitment and passion continue to drive the business forward as we strive for excellence, and we are incredibly grateful to them, and all staff, as part of our Pall-Ex Group family.”

Palletised Freight Years of Service

Palletised freight distribution network, Pall-Ex Group, is celebrating a business milestone with 193 of its longest-serving employees collectively reaching 1,800 years of service. Each with continuous employment spanning from three to 45 years, the employees have been celebrated in a new long-service initiative brought about by the company. An awards ceremony recognising employees for their length of service is set to become an annual event, honouring their excellent dedication and commitment.

Long-service recognition is given to those employees that reach three, five and ten years, then every five years thereafter. Across Pall-Ex Group, 14% of its employees have reached their ten-year milestone, with the longest serving achieving an impressive 45 years’ service.

Employees across the business are given a range of benefits in addition to continuous training and incentive schemes to boost performance and encourage development. Those now achieving a long-service milestone are presented with a certificate and commemorative pin by Senior Management, along with additional holidays and bonus payments ranging from £100 to £1,500.

Among those who received the award was Ian Hooper who has been with the Pall-Ex Group team at Intercounty Distribution for 45 years. Commenting on his achievement Ian said: “No two days are the same at Pall-Ex which has kept my role interesting and varied over the years. From being a teenage boy, all I ever wanted to do was drive a truck for a company that values me and that is what I have been doing nearly all my working life. I am very proud to have worked for Intercounty Distribution as part of the Pall-Ex Group for over 45 years. It has been my second home and I have learnt a lot along the way, with far more training and technology now in place to assist me. I’d encourage anyone looking for a first job or new job to take a look at joining Pall-Ex as it has so much to offer.”

UK Managing Director Barry Byers added: “We’d like to offer all those employees who have been recognised many congratulations on their achievement. We are incredibly thankful for the unwavering dedication and loyalty of all our long-serving employees. Their commitment and passion continue to drive the business forward as we strive for excellence, and we are incredibly grateful to them, and all staff, as part of our Pall-Ex Group family.”

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