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Day: 11 April 2024

InPost announce new UK CEO, Neil Kuschel

Posted on by David Priestman

InPost is proud to announce the appointment of Neil Kuschel as UK CEO with immediate effect. Neil brings extensive knowledge and a wealth of experience in the logistics and technology industries, with a focus on supporting UK eCommerce retailers in their growth journey. After a 20-year career with DHL, Neil joined the cross-border e-commerce enabler, Global-e, as European CEO, taking them through a successful Nasdaq IPO. He benefits from considerabe expertise in e-commerce retail technology and has a proven track record in leadership, business development and capital markets experience. This will enable him to play a crucial role in driving the InPost strategy and further disrupting the UK out-of-home e-commerce logistics market.

This appointment follows recent positive results for InPost as it announces record-breaking volumes, revenues and profits for 2023. In the UK, revenues increased by 150% to £87 million. Parcel volumes increased exponentially, with 17.2 million parcels successfully delivered in Q4 2023, a 196% increase on the previous year.

As pioneers in the industry, InPost is working to redefine deliveries – making the locker as ubiquitous as the post box. Its goal is to revolutionise parcel delivery in the UK by making lockers an affordable, convenient and quick  option, with Out of Home being the most environmentally friendly form of delivery. With InPost’s widespread network of parcel lockers and PUDO points, millions of consumers have the flexibility to choose anytime, anywhere delivery options.

Michael Rouse, CEO InPost International, commented: “We are delighted to welcome Neil to the InPost team at a pivotal time in the UK market as we continue to expand our reach and drive locker volumes. His extensive experience and in-depth knowledge of the industry will prove invaluable as we build on our achievements and continue to accelerate our growth strategy in the UK. I am confident that under Neil’s leadership, InPost is best placed to continue disrupting the UK out-of-home e-commerce logistics market and I look forward to working with him closely.”

Neil Kuschel commented: “I am thrilled to be joining InPost as UK CEO during such a pivotal time for the business. 2023 was a year of record-breaking growth for the company. Our innovative approach to lockers aligns perfectly with the evolving preferences of consumers for convenient, fast, affordable and sustainable collection and delivery options. By leveraging technology and strategic partnerships, we aim to revolutionise the way parcels are delivered and received.”

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New lithium-ion options for Hyster® UT forklift range

Posted on by Will Priestman

The choice of lithium-ion forklift options is set to step up a gear with the launch of several new competitively priced models from Hyster. The new four-wheel UTL and three-wheel UTTL lithium-ion counterbalance forklifts provide the dependability and strength expected from the Hyster brand, and are bolstered by unmatched aftermarket support, warranty, and fast parts supply.

“Forklift buyers can now have all the benefits of lithium-ion on a no-nonsense forklift they can depend on, with lift capacities up to 3.5 tonnes and a reach up to 6m,” says Robert O’Donoghue, Vice President Marketing and Product Solutions, EMEA for Hyster. “What’s more, these zero-emission trucks are easy to maintain, provide a low total cost of ownership and are supported by one of the strongest lift truck distribution networks in the market to keep industrial businesses moving.”

The new models include the J1.5-3.5UTL series alongside the J1.6-2.0UTTL series, and will be available across Europe, Middle East, and Africa. All the models feature long-lasting lithium-ion batteries that are integrated via a battery box underneath the seat, with various options available.

“Users can expect a fast, full charge in about two and a half hours on most models providing a responsive performance, consistent lifting power and travel speeds up to 16km/h,” he says. “The batteries can also be opportunity charged in available breaks to fully meet the application requirements, even over multiple shifts.”

The new forklifts are ideal for stacking and moving goods around yards, storage areas, or loading bays in various manufacturing and materials handling operations, inside and out. There is reduced time on maintenance with no cleaning or watering required, and the fast charging does not have any adverse effects on the battery life. Furthermore, space-eating battery charging and changing stations are no longer needed.

The lithium-ion battery, which is factory fitted, has an attractive 5-year warranty (or 7500 hours) as standard. The battery box can also be replaced if required (e.g. for a lead acid battery) later in the truck’s lifecycle.

“These lithium-ion forklifts are another demonstration of how Hyster is powering your possibilities. They are highly dependable, easy to operate, simple to maintain and meet local emissions standards, supporting businesses in their own sustainability goals,” Robert says. “And with the strong Hyster dealer network, customers have the peace of mind that there is aftermarket support and parts readily available for any units in need of immediate repair, alongside the protection of a fully backed warranty.”

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How To Keep Your Automated Trucks Running Smoothly

Posted on by Will Priestman

STILL, the Hamburg-based intralogistics provider, is systematically expanding its service concept and will soon be offering fast and flexible on-site service for automated trucks. In addition to the comprehensive service network and the expertise of STILL service technicians, a new digital service concept and, in particular, the use of standardised components will contribute to this. In addition, the centralised STILL spare parts supply ensures a high level of parts availability in the automation sector. With its smart, digital service concept, STILL is once again setting new standards in the industry.

Demand for automation solutions is booming – and companies are increasingly reliant on efficient solutions due to efficiency pressures, lack of skilled labour and growing global competition. However, even the best automation systems require regular maintenance and service to run smoothly and enable companies to realise the competitive advantages of automated solutions. This is where STILL’s experienced automation experts come in. Thanks to industrialised production and standardised components, STILL will offer a broad portfolio of automated vehicles with short delivery times and a wide range of customer-specific equipment options – and at the same time can further improve the speed and flexibility of service for automation solutions.

“When choosing the right partner, the efficiency of our systems is crucial for many of our customers,” explains Dr Florian Heydenreich, Executive Vice President Sales & Service STILL EMEA. “With this in mind, maximising the availability of our products in customer applications is a high priority, for example through fast and flexible service. Our customers have been acknowledging our excellent service quality for manual trucks for years. Now we can guarantee the same high standard for our first automated solutions.

The new concept is based on the industrialisation of both components and service processes. This enables the handling of automated vehicles to be comparable to that of production vehicles.  Thanks to the standardisation of components and production, almost all spare parts can be ordered within a very short time from STILL’s central spare parts warehouse.

Digital twins and internal quality assurance tool to speed up service for automated vehicles

STILL creates a so-called digital twin for each automated truck in the company’s own cloud. If a component with software needs to be replaced in the event of a malfunction, STILL service technicians can quickly and easily configure new hardware with a backup from the cloud and install it directly on site. Compared to previous processes where hardware had to be ordered, centrally configured and then installed at the customer’s premises, the new STILL service concept significantly increases the availability of the trucks. Another advantage of the digital service concept is the integration of the automated products into the company’s internal quality assurance tool. Here, all service processes are documented and evaluated in a standardised manner. In this way, customer service experiences are incorporated into the continuous product optimisation process.

Reliable and personal: STILL’s comprehensive service network

The digital service concept also has a positive impact on direct customer contact. This is made possible by standardisation, a qualified training concept and a strong, nationwide network of service technicians. In other words, all service personnel will continue to receive comprehensive training on all products sold in their region and will be able to configure, implement, maintain and repair them – including automated trucks. This not only increases STILL’s service speed, but also strengthens customer confidence in the STILL brand. “With our smart service concept and the digital twin for our automated trucks, we are setting a new standard for fast and flexible service,” says Dr Florian Heydenreich, summarising the benefits. “We now need to extend this standard step by step to our entire automation portfolio”.

First impressions were given to visitors at this year’s LogiMAT from 19 to 21 March in Stuttgart. STILL presented the new EXV iGo high lift truck with digital service concept.

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How To Keep Your Automated Trucks Running Smoothly

Posted on by Will Priestman

STILL, the Hamburg-based intralogistics provider, is systematically expanding its service concept and will soon be offering fast and flexible on-site service for automated trucks. In addition to the comprehensive service network and the expertise of STILL service technicians, a new digital service concept and, in particular, the use of standardised components will contribute to this. In addition, the centralised STILL spare parts supply ensures a high level of parts availability in the automation sector. With its smart, digital service concept, STILL is once again setting new standards in the industry.

Demand for automation solutions is booming – and companies are increasingly reliant on efficient solutions due to efficiency pressures, lack of skilled labour and growing global competition. However, even the best automation systems require regular maintenance and service to run smoothly and enable companies to realise the competitive advantages of automated solutions. This is where STILL’s experienced automation experts come in. Thanks to industrialised production and standardised components, STILL will offer a broad portfolio of automated vehicles with short delivery times and a wide range of customer-specific equipment options – and at the same time can further improve the speed and flexibility of service for automation solutions.

“When choosing the right partner, the efficiency of our systems is crucial for many of our customers,” explains Dr Florian Heydenreich, Executive Vice President Sales & Service STILL EMEA. “With this in mind, maximising the availability of our products in customer applications is a high priority, for example through fast and flexible service. Our customers have been acknowledging our excellent service quality for manual trucks for years. Now we can guarantee the same high standard for our first automated solutions.

The new concept is based on the industrialisation of both components and service processes. This enables the handling of automated vehicles to be comparable to that of production vehicles.  Thanks to the standardisation of components and production, almost all spare parts can be ordered within a very short time from STILL’s central spare parts warehouse.

Digital twins and internal quality assurance tool to speed up service for automated vehicles

STILL creates a so-called digital twin for each automated truck in the company’s own cloud. If a component with software needs to be replaced in the event of a malfunction, STILL service technicians can quickly and easily configure new hardware with a backup from the cloud and install it directly on site. Compared to previous processes where hardware had to be ordered, centrally configured and then installed at the customer’s premises, the new STILL service concept significantly increases the availability of the trucks. Another advantage of the digital service concept is the integration of the automated products into the company’s internal quality assurance tool. Here, all service processes are documented and evaluated in a standardised manner. In this way, customer service experiences are incorporated into the continuous product optimisation process.

Reliable and personal: STILL’s comprehensive service network

The digital service concept also has a positive impact on direct customer contact. This is made possible by standardisation, a qualified training concept and a strong, nationwide network of service technicians. In other words, all service personnel will continue to receive comprehensive training on all products sold in their region and will be able to configure, implement, maintain and repair them – including automated trucks. This not only increases STILL’s service speed, but also strengthens customer confidence in the STILL brand. “With our smart service concept and the digital twin for our automated trucks, we are setting a new standard for fast and flexible service,” says Dr Florian Heydenreich, summarising the benefits. “We now need to extend this standard step by step to our entire automation portfolio”.

First impressions were given to visitors at this year’s LogiMAT from 19 to 21 March in Stuttgart. STILL presented the new EXV iGo high lift truck with digital service concept.

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