Technology Expertise United to Accelerate Fleet Electrification

Hitachi ZeroCarbon and MUFG have joined forces to supercharge the global transition to electric vehicles by removing the technical and capital constraints to decarbonisation. In combining Hitachi’s technology and operational expertise with MUFG’s financial strength, fleets benefit from strategic EV guidance and support, and reliable access to low-cost capital that protects long-term asset value.

This partnership addresses the biggest barriers to electrification faced by fleets all around the world: capital availability and change management. Across the industry, fleet operators have less than a decade to decarbonise, but the cost of replacing diesel vehicles, installing new infrastructure or upskilling workers can delay or prevent businesses from reaping the benefits and revenue opportunities of the EV transition.

MUFG’s global financial strength and presence ensures that fleets can scale their electrification seamlessly across markets, while Hitachi’s platform helps operators to better understand, manage and optimise their assets, for example electric vehicles, batteries or charging infrastructure. Fleets maintain full operational control of their services while benefitting from the financial and technical expertise of both partners. Hitachi’s managed service maximises the residual value of assets, ensuring they can be reused or recycled at the end of the lease period, protecting investment returns for fleet operators.

Commenting on the partnership, Hiroki Miyashita, Managing Director of Business Co-creation Division at MUFG said: “We have a proud history of working closely with Hitachi, and our shared values and business philosophies have driven fundamental transformation across countless industries. We are committed to addressing the barriers in the way of societal progress, and combining our expertise with Hitachi will help the commercial fleet ecosystem decarbonise at speed, and realise the real-time benefits of electrification far more quickly.”

The model has already made its mark with the leading UK bus operator, First Bus. The operator is on a mission to decarbonise its 4500-bus fleet by 2035 and has already purchased more than 1000 EV batteries, and benefitted from managed services for 1500 buses to enable electrified operations.

First Group, the parent company of First Bus, has saved more than £20M in deferred capital, and is anticipating more than £40M in future savings. This NextGen project was recognised for Innovation of the Year at the IJGlobal Awards 2023, showing how technical and financial expertise underpins the successful decarbonisation of commercial fleets.

Ram Ramachander, Chief Executive Officer at Hitachi ZeroCarbon said: “Cost remains the greatest hurdle to fleet electrification. We’re removing that barrier by giving fleet managers the confidence that decarbonisation is not only achievable, but financially viable. With access to financing through partners like MUFG, operators can accelerate progress toward their net zero targets while unlocking new revenue streams. By helping customers optimise their assets, we’re enabling long-term investment returns and creating meaningful commercial value. It’s a win-win, advancing both sustainability and profitability, and making fleet electrification a practical reality.”

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Coca-Cola HBC Adds Extra Fizz to its Partnership

Coca-Cola HBC, the strategic bottling partner of the Coca-Cola company on the island of Ireland, has extended its long-term partnership with Wincanton, the leading supply chain partner to UK businesses. 

The contract extension until the end of 2026 builds on the two brands’ strong partnership which began in 2016 and marks a decade of collaboration.

As part of this collaboration, Wincanton will continue to provide warehouse operations management at Coca-Cola HBC’s dedicated facility in Lisburn, Northern Ireland, which handles over 52 million cases of popular brands such as Coca-Cola, Fanta and Monster per year.

Wincanton is also responsible for delivering operational efficiencies, incorporating volumes driven by the Deposit Return Scheme in the Republic of Ireland whilst also bringing logistics expertise to the facility to support the company’s ongoing growth.

Joanna Sneddon, Coca-Cola HBC Ireland and Northern Ireland Supply Chain Director said:

“Delivering high-quality products and service to our customers is our priority. We are pleased to grow our partnership with Wincanton on our journey to develop world class logistics service over the coming years.”

James Hurrell, MD for Grocery & Consumer at Wincanton, added:

“With its vision to be the world’s leading 24/7 beverage partner, we’re delighted to be supporting Coca-Cola HBC and its unique portfolio on its journey to exponential growth. 

“We look forward to continuing our work together and celebrating a decade of growth, innovation, and automation together.” 

The extended partnership also reflects a shared commitment to sustainability and innovation. Both companies are actively investing in greener supply chain practices, with Wincanton introducing initiatives to reduce carbon emissions and Coca-Cola HBC advancing its World Without Waste goals. This continued alignment on responsible logistics and environmental stewardship ensures that the partnership not only delivers operational excellence but also supports broader sustainability objectives.

Alongside its extended partnership with Coca-Cola HBC, Wincanton is undergoing significant transformation as it strengthens its market position through strategic acquisitions and partnerships. In early 2024, the company was acquired by GXO Logistics in a £762 million deal, which is currently under review by the UK’s Competition and Markets Authority (CMA). While the regulatory process continues, Wincanton remains focused on innovation and operational excellence. In a move to advance its automation capabilities, Wincanton also acquired inteq, a UK-based specialist in warehouse execution software and robotics integration. This acquisition brings inteq’s proprietary technology and expertise into Wincanton’s portfolio, enhancing its ability to deliver cutting-edge, efficient logistics solutions across its network.

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DHL eCommerce to Merge with Evri

Podcast: Maximising Warehouse Efficiency

In the latest episode of Logistics Business Conversations titled ‘Maximising Warehouse Efficiency’, host Peter MacLeod sits down with Brian Kirst, Chief Commercial Officer at SnapFulfil, to explore the surprising findings of a new survey focused on warehouse automation and efficiency. While headlines continue to emphasize labor shortages and high operational costs, this data tells a different story — and it’s one that every warehouse and supply chain professional needs to hear.

The core takeaway? Labor isn’t the biggest barrier anymore. Instead, integration challenges have emerged as the top issue preventing warehouses from operating at full efficiency. From clunky legacy systems to siloed platforms that don’t communicate, the real drag on productivity lies in fragmented digital ecosystems — and many companies are finally waking up to this reality.

In this wide-ranging conversation, Brian and Peter unpack:

  • Why system integration is now seen as the #1 bottleneck in warehouse performance

  • How mid-sized operators are leading the charge toward automation

  • The most in-demand WMS features according to industry professionals

  • What the shift in mindset means for warehouse tech providers

  • How SnapFulfil is helping companies overcome integration hurdles and adopt smarter, more scalable systems

They also explore how customer expectations, digital maturity, and the pace of automation have evolved dramatically in just a few short years — and what that means for the future of the industry. With actionable insights and data-backed trends, this episode is a must-listen for logistics leaders, warehouse managers, and tech vendors alike.

If you’re looking to improve operational performance, evaluate your WMS, or better understand what’s driving change in today’s warehouse landscape, this conversation offers both clarity and direction.

Listen now on Spotify, Apple Podcasts, or your favorite platform.
https://www.logisticsbusiness.com/podcasts/ 

DHL eCommerce to Merge with Evri

Evri, one of the UK’s largest dedicated parcel delivery companies, and DHL eCommerce, the e-commerce logistics specialist of DHL Group, have today announced a strategic transaction that will see the merger of DHL eCommerce UK with Evri. The merged Evri business will deliver over 1 billion parcels and a further 1 billion business letters annually and is poised to bring significant benefits to consumers and businesses by offering greater choice and cost competitive solutions. As part of the transaction, DHL Group will acquire a significant minority stake in Evri.

Evri’s cost-effective and flexible courier offer will be complemented with the addition of DHL eCommerce’s premium van delivery network. Rebranded Evri Premium – a network of DHL eCommerce, this will remain a dedicated and secure, separate network that will offer fast, time-sensitive deliveries with enhanced shipping security protection for high-value and large items for B2B and B2C parcel services.
The new Group will include an expanded international capability for inbound and outbound parcels to complement Evri’s own international network by making use of DHL eCommerce’s extensive expertise in cross-border parcel shipping and out-of-home network of nearly 150, 000 global access points. This includes faster transit times across the world with access to DHL’s own eCommerce network in Europe, the U.S. and selected Asian markets such as India.

Notably, Evri is entering the UK business letter market for the first time, with DHL’s UK Mail retained in the new combined Group and offering a best-in-class mail service. This will also offer e-commerce businesses more options for sending lighter-weight items. In addition, customers will benefit from the Group’s new combined out-of-home shop and locker network parcel delivery and collection which will be the UK’s largest.

Martijn de Lange, CEO of Evri, said: “We are excited that DHL eCommerce UK will merge with Evri to bring together two highly complementary UK businesses – committed to innovation and offering customers and clients the best possible service. By combining Evri’s scale, innovation and DHL eCommerce’s best-in-class premium van network, we are creating the pre-eminent parcel delivery group in the UK. Over the last decade Evri has grown ten-fold in size and this transaction will further expand our access into the European and global e-commerce markets. Since Apollo-managed funds came on board as our owners, they have backed our intent to drive forward and grow to become the UK’s premier parcel delivery business.”

Pablo Ciano, CEO of DHL eCommerce, said: “DHL eCommerce and Evri both stand for top service quality, reliability, and sustainability, which makes this partnership a great fit for our customers. Together, we’ll be able to offer more efficient, far-reaching, and innovative solutions to keep up with the fast-paced e-commerce market. By joining forces in the UK, we’re creating a one-stop shop for all our customers’ parcel needs here and giving them better delivery options from around the world.”

The service portfolio of the newly formed Group will include:
• Cost-effective and flexible courier network for next-day and standard deliveries for small and large items for retailers, businesses and consumers.
• A separate, dedicated and secure premium network for high-value and larger parcels for B2B and B2C deliveries.
• A leading SME one stop shop solution which offers everything from mail, lightweight, larger, secure, B2B, international and fulfilment services.
• The UK’s largest out-of-home network of 15,000 access points.
• Extensive international capability to complement Evri’s own international network by making use of DHL eCommerce’s expertise in cross-border parcel shipping and global out-of-home network of nearly 150,000 access points.
• The operation of a best-in-class mail service on behalf of businesses in the UK.

On completion, the combined Group, will bring together a team of over 30,000 couriers and van drivers, 12,000 colleagues, with a fleet of 8,000 vehicles to deliver over 1 billion parcels and 1 billion letters annually.

Evri Chairman and Apollo Partner Alex van Hoek, said: “This is a tremendous milestone in Evri’s journey, and we are delighted to welcome a global leader like DHL as a strategic partner and shareholder. By embracing technology and innovation, Evri has grown from strength to strength in a dynamic e-commerce market. With DHL’s complementary expertise and strong network, the business is well positioned to further improve its reliable services and the customer experience.”

Following completion, Martijn de Lange will lead the combined business in the UK, with Stu Hill, currently CEO of DHL eCommerce UK, becoming MD of Evri’s Premium DHL network business. The DHL eCommerce UK executive team will also join the new group.

Evri will continue to be majority owned by Apollo-managed funds. Completion of the transaction and the outlined partnership are contingent upon closing conditions, including customary regulatory approvals. The businesses of DHL Express, DHL Supply Chain and DHL Global Forwarding in the UK are unaffected by this transaction and will continue to operate as they do at present.

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AI-based Contract Logistics

Better stock accuracy and planning can be achieved with AI, in the Gulf and elsewhere, writes Trevor Stamp (pictured below), Head of Contract Logistics, GAC Dubai.

The Middle East has rapidly grown in prominence as a key distribution hub in response to global boom in online retail and e-commerce sparked by the pandemic.

Consumer habits were permanently changed by lockdown, prompting greater demand for warehousing, fulfilment and cargo processing capacity in a region that sits strategically at the crossroads of key trade routes linking Asia to Europe. That trend shows no signs of slowing. Just in the last six month, we have witnessed an increase in trade of almost 20% in the e-commerce sector, owing to an earlier than expected peak season for the holiday period as many sought earlier deliveries to avoid the risks associated with a potentially disruptive supply chain.

To help retailers meet higher consumer expectations, the Middle East’s logistics sector is investing in core infrastructure and processes to handle growing volumes of cargo and increasingly complex supply chains.

Trevor Stamp, GAC Dubai

Greater use is being made of AI-based technologies as the sector moves beyond a ‘pallet in, pallet out’ business model and towards a future that focuses on the cross-docking setups that are more suited to e-commerce. This approach becomes even more important when you consider the scale of modern logistics operations in the region.

AI-phobia

In Dubai, for example, GAC’s contract logistics operation has grown to be able to process enough throughput to fill its 4,300 m³ base, which includes more than 250,000 pallet locations and 300,000 pick faces. Handling such a volume of cargo on a daily basis demands a digital structure that incorporates modern agile processes, including automation, Artificial Intelligence (AI), Blockchain and the Internet of Things.

GAC’s recent adoption of the Manhattan SCALE platform for some of its contract logistics operations is a clear example of that next step. By embracing AI into day-to-day operations, our teams have more access to greater planning capabilities, labour management tools and forecasting elements – all critical ingredients for success in a booming e-commerce market.

Already, the advantages of using AI to facilitate better stock accuracy and planning capabilities are clear – throughput at our Dubai hub by more than 15%. To thrive in this new era, the Middle East logistics sector must embrace technology and new digital ways of working. But we must also be wary of the potential risks and obstacles.

Some apprehension – or even suspicion – is inevitable when adopting new software, particularly when AI is involved. Workforces that have been working a certain way for an extended period time will likely push back on major changes to their day-to-day working processes. Such ‘AI phobia’ is linked to misunderstanding the benefits it offers for efficiency, data security and reliability.

This is something we have experienced firsthand at GAC. Some of our tenured professionals have been working in a certain way at our warehouse for more than 25 years, so a major shakeup was bound to be met with some uncertainty. We helped ease our people through that emotional curve by switching on functions slowly, reallocating resources and personnel accordingly, and continuously educating our teams on how the system works to their advantage. Adopting AI-based software at GAC Dubai has been the biggest shake-up in contract logistics operation in more than two decades, but we have been able slowly upskill our team, bringing benefits to both our workforce and our customers.

Despite some initial skepticism and AI-phobia, the transition has been welcomed and the long-term competitive benefits have already begun bearing fruit. If the Middle East is to remain at the epicentre of modern logistics, change is a must to ensure the region’s long-term competitiveness in a constantly evolving market.

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Compact Robotic Solution Optimises 3PL

A compact and agile AirRob automated storage system by Libiao Robotics has been installed in the Shanghai warehouse of a specialist lean supply chain management service company.

Founded in 2001, Shanghai Shine-Link International Logistics (SLC) services the specific storage and distribution needs of precision-driven, high-end industrials, from medical devices to advanced electronics, and chemical reagents to mechanical parts. It offers a wide range of services, including supply chain management, international transportation, and various value-added activities.

With a client list comprising international brands such as Coty, Siemens, Pioneer, and Leica, SLC’s services are highly sought-after by companies whose exacting supply chain and fulfilment standards are considered above the normal needs of the average industrial customer. It has recently added a major medical devices, disinfection and hygiene products manufacturer to its list of prestigious customers.

“Smart Logistics” Model

SLC’s stated focus is on providing lean supply chain management services to international multinational companies based on accurate, timely and personalised IoT and digital services. It has developed a “smart logistics” business model with IT at its core, the goals of which include visual management of logistics processes, intelligent traceability management of products, intelligent warehousing and distribution management, and smart supply chain coordination management.

A significant element of this smart philosophy lies within the four walls of its warehouse facilities, where it embraces cutting-edge systems and practices to attract and retain customers requiring a 3PL that can go above and beyond the average SLAs for the sector. Therefore, to best service the medical device company’s particular storage and global distribution requirements, SLC converted a small area of its Shanghai distribution warehouse to a high-density, highly efficient Libiao AirRob storage system.

The system Libiao designed for SLC comprises an arrangement of standard warehouse racking serviced by just three hard-working AirRob robots which travel vertically and horizontally on the racking to store and retrieve goods quickly and efficiently. These are serviced by a small fleet of nine ‘floorbots’, which transport the goods to one of seven workstations, where the items are then readied for dispatch.

Reduced Energy Consumption

The multi-award-winning AirRob system offers significant advantages over traditional automated warehouse systems. Its modular design enables rapid installation on existing standard racking within one-to-four weeks without the need to alter existing infrastructure or flooring, making it ideal for retrofits or brownfield developments. AirRob operates in aisle widths as narrow as 0.85 meters, enhancing storage density by up to 30%. Each bot consumes just 150 watts per hour – lower than a microwave – reducing energy usage by one-third compared to similar systems. Its scalability allows for quick and easy expansion to meet growing demands. Additionally, AirRob’s efficient operation can triple throughput efficiency, offering a typical return on investment (ROI) within 12–24 months.

Ding Ling, General Manager of IT BU at SLC, commented on the project: “After going out to the market to compare the different systems and solutions that were available, we decided to select AirRob primarily for three main reasons. Firstly, the fact that Libiao Robotics is the inventor of this type of solution; secondly, the solution represents a good ROI for us; and thirdly, we were attracted by the potential energy savings we can make with AirRob.”

“We’re particularly proud to have been chosen as a supplier to such a prestigious and demanding customer,” said Ronan Shen, Libiao Robotics’ VP of Global Sales. “Not only have we provided a system that meets the precise needs of SLC, but we have managed to successfully achieve this in a particularly space-constrained area of a busy warehouse, without disruption to its ongoing operations. Furthermore, the project represents the first AirRob installation in the medical supplies sector, an industry that lends itself well to the characteristics of AirRob, such as high efficiency and accuracy, a high density of storage, low energy usage, and the careful handling of delicate or valuable items.”

This smaller-than-usual AirRob installation at SLC’s Shanghai facility perfectly illustrates that companies can automate some repetitive tasks or part of their operations at a relatively low cost point, yet still make significant gains in efficiency and accuracy.

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