Pitacs Enhances ecommerce with ERP & WMS

Heating products and electrical cable distributor Pitacs Ltd has selected Forterro’s ERP and Warehouse Management Solution, Orderwise Cloud, to drive automation, improve operational efficiency, enhance ecommerce and support the next stage of the company’s digital transformation.

Founded in 1990, Pitacs is one of the UK’s largest manufacturers and distributors of heating products and electrical cables, with brands including luxury, sculptural heating AEON, trade favourite Ultraheat, Pitacs Heating, Pitacs Cable, TIME Cable and TIME LED.

The business had been using different systems from different vendors for ERP and WMS for many years, but with increasingly disparate processes and mounting inefficiencies, the company recognised the need for a modern, integrated ERP platform.

“Orderwise Cloud gives us a fully connected solution to replace multiple disjointed systems,” said Farrukh Lodhi, Finance Manager, Pitacs. “Our teams had been coming up against challenges around accessing data, making key business decisions and driving automation across each department.

“Orderwise solves these challenges by delivering one single solution which has the functionality and tools to continue to drive the business forward. We’re excited about the potential of the platform to support our ongoing ecommerce growth and position us as a more agile, responsive organisation.”

With ambitions to expand its ecommerce capabilities, Pitacs was looking for a trusted solutions partner with a proven track record of delivering similar projects and working with companies in the same sector. Orderwise Cloud offers the tools and functionality to support these goals while unifying all departments into a single, easy-to-use system.

“Pitacs is a forward-thinking business that needed a scalable, flexible solution to match its growth ambitions,” said Tom Price, Director, Forterro. “Orderwise Cloud gives them the visibility and control they need to streamline operations and deliver on their digital transformation journey.”

Orderwise Cloud is a powerful ERP solution designed for distributors, wholesalers, retailers, and manufacturers. It helps businesses optimise workflows, connect processes, and improve warehouse management. Built on Amazon Web Services (AWS), it provides a secure, future-proof infrastructure with scalable access from anywhere.

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Barilla Pasta’s Supply Chain Evolution

If you’ve ever walked through the pasta aisle of your local supermarket, chances are you’ve come across Barilla, the world’s largest pasta manufacturer. Known for its premium-quality pasta, sauces, and Italian culinary products, Barilla has built a global reputation for excellence since its founding in Parma, Italy, in 1877.

Following the reorganisation of its logistics processes accompanying its exponential growth, Barilla needed to find a centralised technological solution that could integrate its existing systems and facilitate communication between the ecosystem, carriers, and retailers over the long term.

Driving pasta-bilities with Barilla

Each year, the company transports approximately 600,000 tonnes of products, half of which move by road, across more than 100 countries. With around 110,000 full truckload shipments annually, Barilla’s international logistics operations depend on a highly complex and dynamic infrastructure. In 2014, as part of a strategic reorganisation to support its global expansion, Barilla recognised the need to enhance its logistics framework, particularly the process of assigning loads to carriers. The company sought advanced solutions to optimise its transport operations by making them more agile, efficient, and seamlessly integrated with existing IT systems.

Barilla faced several significant challenges:

• Managing delivery volumes across a vast and diverse international landscape.
• Relying on manual processes for assigning shipments such as methods that were time-intensive, error-prone, and cost-inefficient.
• Coordinating a wide variety of carriers and routes, reflecting the company’s expansive global footprint.
• Limited ability to anticipate or respond quickly to carrier availability issues, disrupting service and planning.

Rigatoni on the Road: Logistics Done Right

To tackle the growing complexity of its global logistics operations, Barilla partnered with Transporeon, a modular, neutral, and collaborative global transport management platform. Acting as a digital bridge between Barilla, its carriers, and distributors, the platform seamlessly integrated with existing IT systems, bringing greater visibility, automation, and control to the entire supply chain.

The partnership has delivered significant efficiency gains across key areas of Barilla’s transport and warehouse management such as:

• 20% Reduction in Waiting Times: The early adoption of Transporeon’s Time Slot Management tool has helped streamline loading and unloading operations by optimising dock scheduling, ensuring smoother flows between warehouses and distribution points.
• Automated Transport Assignment: With the Transport Assignment solution, Barilla has eliminated manual shipment allocation. Routes are now automatically assigned based on factors like geographic coverage, carrier suitability, and delivery guarantees, improving accuracy and saving valuable time.
• Real-Time Response to Disruptions: The Rate Management tool allows Barilla to respond instantly to unforeseen events, automatically identifying alternative carriers when needed. This flexible solution covers all of Barilla’s global shipments, maintaining over 95% assignment accuracy across a vast network of routes and partners.
• Smart Centralised Control: All logistics data is centralised at Barilla’s control centre, where routes are assigned using two automated modes: No Touch Order for pre-contracted shipments and Best Carrier for ad-hoc needs.

From Penne to Precision

The result? A more agile, resilient, and digitally connected supply chain. Today, Transporeon’s solutions are used in all of Barilla’s Italian facilities and most of its European factories. After a decade of collaboration, this scalable digital partnership remains a key driver of Barilla’s international growth and innovation.

Gianluigi Mason, Logistics Director Italy, Barilla said, “To support our extensive national and international network, adopting innovative solutions like those offered by Transporeon is essential to effectively manage our logistics volumes, which exceed 600,000 tonnes annually. In an increasingly interconnected world, embracing digitalisation and modern supply chain strategies is key to maintaining our leadership in the global food industry. This commitment also extends to advancing intermodal transport as part of our broader sustainability goals.”

Andrea Chiaravalli, Account Manager at Transporeon, concluded, “The ability to customise every aspect of the transport process is a key value we bring to our partners. Our team has worked, and continues to work, closely with Barilla to develop a tailor-made solution that ensures the right transport capacity is available every day. This is achieved through a precise and intelligent matching of routes and carriers, fully aligned with Barilla’s operational needs. We can’t wait to see how we can continue to support them in the future!”

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Smarter way to Label Dynamic Warehouses

There’s a new warehouse labelling innovation in town: Drytack. It’s a reusable, residue-free alternative to traditional adhesive and magnetic labels – and it is already making waves in warehousing. Championing the Drytack technology in the UK and across Europe is Inotec. To anyone familiar with the labelling specialist, this should come as no surprise. While the technology is not exclusive to Inotec, they are the ones ensuring it sticks… which is really what they claim to do best.

A smarter, reusable solution

Unlike standard sticky labels, Drytack features a unique dry acrylic adhesive that clings securely to smooth surfaces without leaving any residue. It can be applied and removed by hand – and reused repeatedly. Even if the back gets dusty or dirty a quick wipe with a damp cloth restores the adhesive qualities, making it ready to go again.

Drytack offers all the benefits of magnetic labels – such as flexibility and repositioning – without the cost or bulk. It’s a polyester label with a dry-tack adhesive backing, ideal for dynamic warehouse environments where stock and storage configurations change frequently.

Tried and tested in Europe

One of Germany’s largest bicycle manufacturers recently turned to Drytack when launching a new warehouse with 30,000 racking spaces. Ahead of the full warehouse rollout, the company needed to temporarily mark 5,000 locations as ‘blocked’ and sought a solution that was simple, visible, and easy to reverse when required.

Drytack labels were used to cover existing barcodes, clearly indicating inactive locations while avoiding errors during scanning. Staff could see at a glance which areas were off-limits – and when a location needed to be reactivated, the label could be peeled off in seconds, leaving no trace behind. The customer praised the solution for its simplicity, efficiency, and sustainability.

“With Drytack, Inotec gave us an easy yet highly effective way to label blocked shelf spaces. The handling is straightforward, and the reusability makes it a more sustainable choice,” said the Production Manager of the Bicycle Manufacturer.

Why it matters

Drytack is perfect for operations where shelf or pick locations change frequently, such as seasonal stock rotations. A good example is footwear retailers who shift from flip-flops to winter boots as the seasons change. Drytack makes it easy to relabel quickly, without investing in expensive magnetic alternatives or damaging existing racking with adhesive residue. Available blank, pre-printed, or as thermal transfer-compatible material, Drytack suits a wide range of applications across warehouse, logistics, and retail environments.

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Greek Delivery Firm Digitizes Last-Mile Operations

Svuum, one of the fastest-growing last-mile delivery companies in Greece, has partnered with FarEye, a global last-mile platform, to digitize and optimize its operations. The result? A 50% reduction in operational costs, 95% first-attempt delivery rate, and 3 million successful orders in just four years. From control towers and route optimization to customer experience, this partnership showcases how Greek companies are leading with logistics innovation and operational excellence.

Established in 2021, Svuum has quickly become a major player in last-mile delivery in Greece. In just four years of operation, they have successfully delivered 3 million orders, with an impressive 95% first-attempt delivery rate. Through their commitment to fast, reliable, same-day, and next-day deliveries, paired with real-time tracking and exceptional customer support, they’ve positioned themselves as one of Greece’s most beloved brands – right up there with Acropolis, a wonder of the ancient world.

What is even more remarkable is that Svuum has managed to scale its business while reducing operational costs by 50%. During its early days, Svuum faced operational bottlenecks that hindered scalability and efficiency. Key challenges included limited system integrations, suboptimal route planning, and inefficiencies in driver and delivery management.

To sustain growth and elevate customer experience, Svuum sought a future-ready last-mile delivery solution — leading to its partnership with FarEye.

Transforming Last-Mile Operations

Nicolas Vassilakis, CEO of Svuum, emphasized the impact of this transformation: “Partnering with FarEye has been a game-changer. Their last-mile solutions have streamlined our operations, enhanced customer experiences, and enabled us to scale effectively. Together, we’re setting new benchmarks for last-mile logistics in Greece.”

FarEye’s advanced last-mile delivery platform has enabled Svuum to streamline operations, optimize resources, and enhance customer satisfaction:

• Seamless System Integrations – FarEye’s API-driven integrations allow Svuum to synchronize its in-house and merchant systems, ensuring real-time visibility, smooth data exchange, and workflow efficiency without operational disruptions.
• Digital Transformation of On-Ground Operations – FarEye has digitized Svuum’s logistics processes, leveraging GPS tracking, proof-of-delivery (POD) capture, and real-time driver location monitoring through its Driver Application.
• Control Tower Implementation – Svuum now has an integrated control tower, offering a centralized view of operations to proactively detect issues, mitigate risks, and drive continuous improvement.
• AI-Powered Route Optimization – By leveraging FarEye’s AI-driven route planning, Svuum has reduced operational costs by 50%, enhanced driver efficiency, and improved same-day and scheduled deliveries.
• Superior Customer Experience – With real-time order tracking, proactive updates, and a self-service customer portal, Svuum has reduced WISMO (Where Is My Order) inquiries by 60%, boosting overall customer satisfaction.

Driving Logistics Excellence in Greece

“Greece’s logistics spend is nearly double the global benchmark at 10% of GDP. Our partnership with Svuum proves that 3PLs can significantly enhance consumer satisfaction while optimizing costs,” said Suryansh Jalan, President, FarEye, highlighting the regional impact. With FarEye, Svuum is pioneering innovation in Greek last-mile logistics, demonstrating how technology-driven solutions can drive efficiency, cost-effectiveness, and customer delight in an evolving eCommerce landscape.

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