TSC Printronix Auto ID Adds UK Repairs

UK end-users and channel partners no longer face time delays or transportation costs returning failed TSC or Printronix branded printers to Germany for repair, as TSC Printronix Auto ID has just opened a UK repair centre to better support this region.

“By opening a satellite repair centre in the UK, we can deliver faster resolution of repairs and a more cost-effective service for our distributors (VAD), resellers (VAR) and end customers nationally,” says Jaime de Sousa, Service Specialist, TSC Printronix Auto ID EMEA. “The centre enables us to abolish the shipping and import/export charges of returning failed printers to and from Germany, as well as get rid of delays caused by completing paperwork and awaiting custom checks. A UK base also ensures greater spare parts availability and alleviates any language barriers,” suggests Jaime.

In practice, end users will report TSC printer faults to their VAR or VAD who will troubleshoot the issue with TSC’s technical team in Germany. Targeted repair times will typically fall within 3-7 days of receiving the device, depending on spare parts availability and the type of failure. The satellite centre will repair in-warranty and potentially out-of-warranty printers. Only full printers, complete with options and accessories, will be accepted not parts for repair. “This new UK repair facility reinforces our commitment to better supporting the country’s end-users and our channel partners and demonstrates our dedication to improving customer service here. It will be a seamless, more efficient process to repair and return hardware, with the repairs carried out by TSC Printronix Auto ID certified engineers,” says Jaime.

New repair centre notwithstanding, end customers and VARs can alternatively choose on-site service. This resource is not provided by the new satellite repair centre and more information can be found about the programme at https://emea.tscprinters.com/en/service-programs

TSC Printronix Auto ID is a leading provider of innovative thermal label printing solutions. Founded in 1991, the company owns and operates ISO certified production facilities and has offices around the world, serving customers in more than 100 countries.

The company offers a wide range of barcode label printing solutions including mobile, desktop, industrial, and enterprise-grade barcode label printers, RFID printers, integrated barcode label inspection systems, print engines, advanced printer software, standard and custom labels, and ribbons. The company’s products are used in nearly every industry including transportation and logistics, retail, manufacturing, warehousing, food and beverage, healthcare, and automotive. The company specializes in providing reliable, high quality label printing solutions to move products through the supply chain efficiently. The company has sold more than 6.5 million printers around the world to meet the needs of small and medium-sized businesses to Fortune 500 companies.

Auto ID Labelling Limits Downtime

The holiday season may be over, but with transport and logistics businesses shouldering the brunt of Christmas chaos, Gary Morris (pictured), Senior End User Client Manager for Transport and Logistics at Brother UK, reflects on the priorities firms are focusing on to shore-up their labelling and Auto-ID systems as they begin to navigate 2023.

Logistics leaders faced a tough end to 2022, as they kept customers satisfied through one of the most demanding delivery fulfilment periods. Firms faced high demand while sector capacity was sapped by perennial skills shortages alongside strike action in the last half of the year. In such arduous conditions, sub-optimal tech anywhere in their operation is the last thing logistics leaders need. Reliable auto-ID systems are essential to keep operations running smoothly and efficiently to help firms maximise throughput and prevent backlogs.

But research shows that inefficient labelling systems are creating unnecessary burdens. More than 60% of firms experience at least a week of downtime every year due to poor-quality labelling – one in seven experience a month or more of lost time. To tackle this, we’re seeing businesses set three core priorities when it comes to labelling.

Create labels that are clear and scannable

A major issue firms are reporting is problems with delivering parcels due to unreadable barcodes. More than half of companies (53%) in our research estimate that this is costing them between £1,000 to £3,000 per year as businesses pay out to reprocess and redispatch goods.

Labelling systems with high resolutions equipped with the best matched media and ribbons, ensure barcodes are always clear and readable. A good portable label printer can deliver a 200dpi resolution, while desktop or industrial label printers will often provide firms with the best resolution for the sharpest print outs, offering 300dpi – or even up to 600dpi. A trusted technology supplier will also be able to advise the best matched media to the hardware, making sure firms are using the right labels or the best label and ribbon combination.

Ensure seamless integration

We know that many businesses (62%) across the sector are looking to improve the integration across their labelling systems to boost their productivity and find new efficiencies. The result is a focus on hardware and software that is designed with integration in mind and can easily connect with existing systems and those made by other vendors and suppliers.

So, the focus is on devices that feature industry mainstays such as SAP, and printer command languages including ZPL2 emulation, to support seamless integration. This will help to promote change for those that may not want to re-invent their operational wheel. But for those that do, a supporting vendor can advise on how firms can gain efficiency in their printer workflows to fit within their operation, including products designed with the software and system integration businesses desire.

Get access to reliable repair services

Naturally, transport and logistics operations never stop, so broken tech creates huge headaches. And when problems do occur, they need access to emergency repair services and replacements so they can get their operations back up and running. Services like our optional Brother ONSITE – a next day maintenance service for our TJ range of industrial label printers – are in high demand and a three-year warranty on equipment, sometimes with extensions of up to four or five years, is now seen as the expected standard.

Labelling that delivers

There is little time to pause for thought in a sector that never stops, but the productivity, reliability and connectivity of labelling systems should never be overlooked. There are often significant gains that can be made that can support broader business goals, from increasing capacity to cutting cost. Partnering with a supplier that takes the time to make sure every line, delivery note and warehouse location label is printed with precision, can help firms to concentrate on their operations, while minimising the downtime they can seldom afford.

Mosca 2027 Sustainability Strategy

Mosca is making its corporate commitment transparent and offering an overview of future goals with its first in-depth sustainability strategy report. One key focus is on employee involvement and a commitment to minimal packaging. Mosca also supports customers and partners in their sustainability efforts.

The newly published sustainability report for 2021 outlines the company’s progress on its commitment to sustainability. It also includes a comprehensive materiality analysis and a detailed description of resource consumption along with numerous starting points/targets for new and ongoing sustainability projects. The industry’s technology leader also offers an outlook on upcoming changes that go hand in hand with Mosca’s Nonstop responsibility 2027 sustainability strategy.

Simone Mosca, CEO and head of the Mosca Sustainability Committee, explains: “We are deeply aware of our responsibilities as a manufacturing company. The Nonstop responsibility 2027 strategy reflects our approach to leading the way in our industry. This report enables us to spotlight the company’s social and ecological commitment over the years and to outline our goals for further improving sustainability in our corporate development.”

Sustainability report focuses on commitment

To create a sound basis, sustainability officer Ann Mertens and the sustainability committee analysed the current status in detail. “The year 2021 serves as a starting point from which we can present and evaluate our development based on the data,” Mertens explains. Based on this data, the company has already initiated actions aimed at reducing resource consumption. “So far, we launched heat and energy-efficiency projects. These included the conversion to local heating systems and LED lighting at the Waldbrunn site.”

Mertens identified other focal points: “In the coming months, we will be looking at how we view and communicate sustainability in-house and how we promote and support sustainability among our customers and partners.”

Minimise resource consumption and support employees

Mosca is committed to encouraging more staff involvement. The new ‘pitch day’ event format gives employees a chance to present their ideas for enhancing the company’s development in a three-minute time slot. The aim is to stimulate in-house communication. Mosca is also planning to expand its training and education programmes along with its social support. With a wider range of social counselling services, the company wants to focus on the mental health of employees and offer support in difficult situations.

Test centre, CO2 product calculator and digital services support customers

Mosca is also expanding its products and structures in the service sector. “We have a global service network with over 130 technicians. The expansion of our network and development of digital services enable us to minimise travel distances and continue to reliably support our customers in a targeted way,” Ann Mertens says.

Advisory services for customers on securing their loading units are also provided. A CO2 product calculator developed by Mosca will enable customers to estimate and optimise the resource consumption and carbon emissions of a specific packaging solution. Mertens explains: “This is where we can use our expertise to minimise packaging and demonstrate sustainable alternatives. At the same time, it enables us to support sustainability in our industry and beyond.”

Living the Circular Economy

ORBIS, international manufacturer of reusable plastic packaging, embody the circular economy. The company has maintained its growth on the European market despite an economically challenging year in 2022.

“We have developed our customer base as well as our organisation”, says Jürgen Krahé, Senior Commercial Director EMEA. “Through regular collaboration with our customers and partners, also at events such as FachPack and The Battery Show, we continue to focus on customer needs. That helps us optimise our product portfolio with the customer in mind.”

With a European presence since 2002, ORBIS Europe is part of ORBIS Corporation and represents the company in the EMEA region. ORBIS’ parent company, Menasha Corporation, is one of the oldest family-owned manufacturers in the United States (since 1849). With a durable and supply chain optimised product design, ORBIS’ customised and standard solutions help streamline product flow sustainably along the supply chain. The plastic foldable large containers (FLCs), pallets and small load carriers are 100% recyclable.

New Packaging Distribution Centre in Belgium

The growth continues: In January, ORBIS has expanded its presence on the European market with a new production and distribution centre as well as new offices in Ieper, Belgium. With a clean environment on 2300 sq.m, the new packaging distribution centre in Flanders is used for sensitive and complex packaging solutions, e.g. for battery transportation, and inhibits contamination during packaging assembly and storage. The new office space provides a pleasant work environment and allows for customer visits on site. Functional areas include customer support, logistics, production planning, purchasing and finance.

A broader, more sustainable product portfolio

One of the goals for 2023 is to introduce proven products to other geographical and vertical markets. Customer-specific packaging solutions are currently in prototyping phase. “We already cover the rising demand for sustainable transport packaging with our existing product portfolio. Additionally, we are working on increasing the percentage of recycled material in our products and evaluating alternative materials”, says Krahé. “In that way, our customers continuously benefit from our sustainable, innovative product portfolio and expertise.”

ORBIS Europe engineers and manufactures durable and sustainable transport packaging solutions. The foldable large containers (FLCs), pallets and small load carriers are produced from recyclable and (partly) recycled plastics. Customised and standard solutions help streamline product flow along the entire supply chain. Therefore, companies from different industries, like industrial, automotive and FMCG, profit from long-term cost savings and CO2 reduction.

 

Packing Software for Spare Parts

Nulogy’s relationship with CEVA Logistics is continuing to forge ahead after its flexible cloud-based software was chosen as the new platform for the co-packing of automotive spare parts at its Melbourne facility in Australia.

Nulogy’s industry-leading contract packing software is replacing the existing solution in order to meet the growing requirements for the handling of automotive parts. By digitalising operations at the site, Nulogy will drive enhanced visibility and real-time production monitoring, as well as improve materials and inventory management for the business and its customers.

Nulogy has successfully supported the implementation of its solution at several CEVA co-pack sites around the globe, including in the Netherlands, Poland, France, Turkey, and the United Kingdom. This new implementation in Australia expands the use of Nulogy from FMCG sector clients to the automotive sector.

Bart Beeks, Global Contract Logistics Leader at CEVA Logistics, said: “At CEVA Logistics, our focus is on providing our customers with a complete, agile, and efficient warehousing solution. This includes providing state-of-the-art contract packing services and our strengthened partnership with Nulogy will allow us to further digitalise our operations worldwide, especially in growth markets.”
Josephine Coombe, Managing Director, Europe, Nulogy, said: “As trusted partners in providing digitalisation across CEVA Logistics’ global co-packing network, we’re delighted to see the adoption of Nulogy in Australia.

“Innovators like CEVA Logistics recognise the powerful benefits that digitalisation brings to their co-packing businesses, enabling faster, higher quality and responsive service to customer needs whatever the products. As automotive customers demand collaborative and responsive partners across their supply chains, our customers enjoy significant competitive advantage in the market because of the customer service, quality and traceability benefits Nulogy delivers.”

Nulogy, a leading supplier of digital supply chain solutions, enables consumer brands and their supplier communities to collaborate on a multi-enterprise platform to deliver with excellence to an ever-changing consumer market. The Nulogy Multi-Enterprise Supply Chain Business Network Platform optimises contract manufacturing and co-packing operations, while empowering consumer brands and their external suppliers to accelerate network responsiveness and collaborate at the speed of today’s market.

 

Foldable Pallet Box for Bigger Items

Goplasticpallets.com, a plastic pallet supplier, has expanded its portfolio of award-winning foldable pallet boxes to help businesses make significant time and cost savings when transporting bulkier items through their supply chains.

Incorporating an innovative design, the CabCube 1612 is the new SleevePack product from Cabka launched exclusively to the UK market by goplasticpallets.com. Measuring 1610mm x 1208mm x 750mm, the pallet box offers an increased base surface area for transporting, storing and picking bigger goods. The CabCube 1612 provides an environmentally friendly alternative to one-time use cardboard boxes and shrink wrap – whilst the robust sleeve pack and strong and secure lid reduces product damage and subsequent costs. All components are 100% recyclable at the end of their long service life.

This new pallet box – which has a load capacity of 350 kg – has been specifically designed for optimal stacking stability, both in the warehouse and during transit. When packed with products, the CabCube 1612 can be stacked four high in a standard 40 ft curtain side trailer, which means the vehicle can carry a total of 64 units. When emptied, it folds flat to a height of just 251mm, enabling 192 units to be loaded on the return leg. This provides a 69% volume reduction and a return ratio of 1:3.25, allowing businesses to significantly reduce the use of vehicles and make key savings on transportation costs.

The CabCube 1612 is quickly folded flat and is stored inside the base with the lid placed on top to ensure that the three components are transported together ready for re-use. The product can also be RFID (Radio-Frequency Identification) and IoT (Internet of Things) enabled, for greater transparency and visibility, whilst customised sleeve heights and door configurations are available, to support simpler picking and packing.

In addition to the CabCube 1612, goplasticpallets.com has also added two new folding pallet collars to its product range, to guarantee increased levels of security and protection when unpacking and picking goods in warehouses. The CabFrame 1210 (which fits a UK standard pallet) and CabFrame 1208 (which attaches to a typical Euro sized pallet) can be stacked upon one another – normally up to five high – to create a reconfigurable “pallet box” that offers maximum product retention and protection to items as they move their way through the warehouse.

Jim Hardisty, Managing Director at goplasticpallets.com, said: “In the current climate, businesses must explore new ways to increase efficiencies and streamline operations. The CabCube 1612 is a fantastic product that businesses can use to optimise their supply chains and save on vital warehouse space and transportation costs.

“This strong and robust pallet box will not only reduce stock damages, but it also removes the need for one-time use cardboard boxes and shrink wrap, which benefits the environment. We are already seeing several of our existing customers – including pharmaceutical companies, fulfilment houses and leading supermarkets – embed this product across their supply chains with huge success, including within automated systems.

“We are pleased to further strengthen our long-standing relationship with Cabka by launching the CabCube 1612, plus the innovative CabFrame 1210 and CabFrame 1208, to the UK market.”

Warehouse Drone Employed for Efficiency

Kite, an employee share-owned company, is paving the way for logistics as one of the first UK businesses to incorporate warehouse drone technology into its materials handling operation.

Next generation technology, inventAIRy XL, provides automated inventory control in rack and pallet warehouses whilst offering unrivalled efficiency. It has allowed Kite Packaging to significantly improve their processes by undertaking the responsibility of stock checking, enabling the company’s workforce to focus on order fulfilment to meet the rising demand for ecommerce whilst maintaining outstanding customer service.

Using sensors for barcode scanning, a ground robot for autonomous navigation, and smart software to make the data obtained usable, the drone conducts cycle counts considerably faster than any manual operation, no matter how effective it may be. The revolutionary pairing of this technology with a supporting ground vehicle conquers three key constraints of drone use in warehouses: battery endurance, flight stability and autonomous navigation with GP.

Warehouse Drone accuracy

By overcoming these issues, inventAIRy XL removes the need for labour to carry out inventory counts, thus eliminating possibilities for human error and increasing the accuracy of Kite’s operation. The need for mobile elevating work platforms is also made redundant, significantly reducing health and safety risks for staff.

Ultimately, the drone has streamlined Kite’s warehouse operation for far greater efficiency, empowering the leading online packaging supplier to continue improving their existing first-class customer service.

Right Size Packaging Automation

A leading US automotive parts business has reduced manual packing constraints by adopting right-size packaging automation, helping the business meet increasing order volumes and supporting current customer demands and future growth.

ECS Tuning has a long and celebrated history supporting the European car community in the USA. From its beginnings as a family-operated service shop in 1962, ECS has become the leading distributor of genuine, after-market, and performance parts for Audi, BMW, Mercedes Benz, MINI, Porsche, and Volkswagen.

Parts Packaging Automation

In 2006, ECS decided to no longer accept or schedule service appointments, but concentrate its energies on increasing part and accessories sales, with ongoing improvements to customer service. A fast-growing inventory forced ECS to relocate to a new facility in 2009, trebling their space to accommodate their rapidly expanding business. Since, their staff has grown fivefold and the extra floor space is long gone, filled with parts, products, and equipment.

In that scenario, with over 1.3 million part numbers in their catalogue and all operations handled in house, ECS recognised that they did not have enough capacity in their manual packing process to consistently meet customer needs or expectations.

Fast fit-to-size packaging

ECS turned to Sparck Technologies’ CVP Impack Automated Packaging Solution to support their current demands and future growth. With this inline auto-boxing technology, each unique single- and multi-item order is 3D scanned on demand to determine the minimum box size required. Then, corrugated cardboard is custom cut to eliminate unnecessary volume and reduce or eliminate the need for void fill materials. Finally, the order is auto-boxed in a fit-to-size parcel, taped, weighed, and labelled for shipping.

By creating a right-sized box every 7 seconds, ECS can count on higher throughput and better use of labour resources. The CVP Impack can perform the work of roughly 20 human packers in an eight-hour period. This allows ECS to remove the manual packing choke points while improving the efficiency of their existing staff for higher-value tasks.

Better customer experience

From the customer-facing side, the CVP Impack will auto-box up to 70% of their catalogue with little to no void filler or packing material. This allows ECS to improve their customer experience with sustainable packaging that is easy to recycle or reuse.

“With more associates picking orders, and a machine that can handle the volume, we anticipate a substantial increase in the number of orders moved out the door daily. That efficiency improvement translates to promises kept on shipping times with in-stock orders that are ready to ship on the same day,” says Max Everhard, GM of Special Operations at ECS Tuning.

Sparck Technologies (previously known as Packaging by Quadient) is a global leader in the design and fabrication of advanced, fit-to-size automated packaging systems for high-volume ecommerce applications – award-winning sustainable packaging solutions that eliminate excessive packaging. Sparck aims to make every parcel its clients send out a brand ambassador for their business. Based in Drachten, The Netherlands, Sparck Technologies supplies some of the world’s largest retail and industrial brands, supporting their ecommerce channels in multiple geographies with market-leading engineering know-how that combines innovation, reliability and unbeatable performance.

www.sparcktechnologies.com

AGV Opportunity at end-of-line

AGVs (Automated guide vehicles) and strapping machines can work in harmony to optimise highly flexible end-of-line processes.

Customer requests and needs can be highly unpredictable. This is especially true in ecommerce, where new products have to be developed, manufactured, secured for transport and shipped faster than in any other sector. Ultra-fast fashion companies add hundreds or even a thousand of new garments to their range every week. To make this enormous product selection possible, clothing is often manufactured on demand instead of being mass produced in advance.

This level of flexibility must also be reflected at the end of the production line – because different products need to be secured for transport in different ways. T-shirts and other lightweight products can be simply packed in bags and shipped, while packages containing heavier goods need to be secured with strapping. Picked loads with products or packages of different sizes stacked on pallets must be stretch wrapped prior to strapping to ensure the required stability.

Flexibility improves performance

Automated guided vehicles (AGVs) and other modern transport systems offer the necessary flexibility at the end of the line. They are space-saving, scalable and extremely adaptable. For instance, if a company wants to increase its throughput, it can simply increase the number of AGVs rather than build a new production line.

According to a study conducted by software specialists at Inform, the deployment of AGVs nearly doubled from 2013 to 2021. Unlike stationary technology, such as conveyors using chains, rollers or belts, AGVs offer a key advantage: when feeding is flexible, individual machines can operate at maximum capacity – without having to adapt to slower upstream machinery. With this standalone solution, each product is only conveyed to the machine that secures it for transport. This approach is especially suitable for strapping machines. Johannes Wieder, Sales Manager Logistics at Mosca, explains: “Strapping machines often have a much higher throughput than upstream machines and can easily process products from several different lines. As a result, high-performance machines only operate at full capacity when they are integrated into flexible lines that use technologies like AGV.”

Prototype application shows potential

Mosca joined forces with materials handling experts from Gebhardt Intralogistics to show how automated guided vehicles and strapping machines can work together in a common application. Jan Schlichting, Sales Manager Mobile Robotics & AGV at Gebhardt, explains the potential of the layout: “Mosca machines are well-known for high performance. Companies can further exploit this capacity when they combine AGVs and strapping machines in one operation.” The prototype application uses Gebhardt’s automated transport system KARIS in combination with a Mosca EVOLUTION SoniXs MS-6 H with vertical edge protection and a KZV-321 pallet strapping machine.

Regardless of machine in operation, the procedure remains the same: KARIS system AGVs pick up the products and transport them to a Mosca machine that applies strapping, banding or stretch wrapping to secure the product for transport. The AGV picks up the secured product again and takes it to the next station. Each product follows its own route based on the specific requirements. Unstable product stacks with picked loads, for example, can first be wrapped and then strapped; individual cartons may only require strapping.

AGV necessity?

Several production lines can be brought together in the application within one building, or across multiple buildings. “You don’t necessarily need automated guided vehicles to use strapping machines as a consolidation point for the flow of goods,” says Jan Schlichting. “But consolidating several lines from different buildings with stationary conveyor technology is much more difficult and costly.”

Even long and complicated routes are no problem for AGVs. On the contrary: they save time over long routes because they reach their maximum speed on open distances. For KARIS this is about 1.2 metres per second. Navigation through the various buildings is managed without a guidance system, reflectors or induction loops. Prior to the first run, vehicles are manually guided through the building to create a digital map. Afterwards, traffic regulations are defined in the building layout. In everyday operation, the vehicles use sensor technology and swarm intelligence to avoid colliding with employees or other AGVs in the fleet. At the same time, they always calculate the most efficient route for each product.

Test runs with customer products

The prototype application with the Mosca KZV-321 and Evolution SoniXs MS-6 H has already premiered in the Mosca showroom and at trade fairs. Mosca customers are invited to conduct test runs with their products on-site in the Mosca showroom to see how the solution meets their needs. “The application is very interesting for many of our customers,” Johannes Wieder explains. “But we always work closely together to determine whether it is the right solution for the customer’s specific needs.”

One of the key advantages of the current prototype application is its scalability. If more throughput is required, the number of AGVs can be easily increased without building a completely new line. Additional machines can also be integrated into existing lines with the AGVs – without expensive, time-consuming conversions of stationary conveyor technology. The space-saving AGV also leaves more room for machines, employees and future production lines. Johannes Wieder points out: “AGVs are practically unavoidable for companies that are working in the e-commerce or pharmaceutical sector and need to flexibly and reliably secure many different products for transport. In this respect, the prototype application clearly shows that the combination of strapping machines and AGVs is full of potential.”

Printers – and Nothing But

We catch up with a global barcode printers leader, which has experienced strong growth in recent years.

Ecommerce and the drive to mobile have helped global printer leader Bixolon to some great year-on-year turnover numbers, says Frédéric d’Orsay, Channel Sales Director Europe. He adds that there is still much more to come.

Frédéric is an old friend of Logistics Business – he was a lively panellist in our online conferences staged during lockdown – so it was a pleasure to catch up with him once again to hear from the inside about the state of play in the sector.

He says Bixolon’s success is down to its core focus. “We’ve been making printers for 30 years and we keep doing just that. Some of our competitors get components, and make the choice to manufacture other things with those components. We stick to printers, and we’re renowned globally for that.”

Bixolon was founded in South Korea, initially as Samsung Mini Printers. The now independent Bixolon retains a good working relationship with one of the world’s largest chip manufacturers and accordingly now devotes a lot of printing expertise to the mobility sector.

“It’s about labelling on the go now – and mobility is what makes sense,” he explains. “Look at home food delivery, for instance. Accurate, fast labelling is required to ensure – for both customer and supplier – that the order is exactly as requested, including the customer’s own specifications. There is a well-known large casual dining chain in the UK that has improved its order accuracy and makes sure the right order goes to the right customer at speed and without mistakes. Don’t forget that the order might be going to a pick-up area, to the restaurant itself or to the customer’s home, so the need for clarity at all points is vital, because it can be very easy to get something wrong. The printer is a real help in these circumstances.”

Ecommerce also requires labelling innovation, whether via compliance regulation or in the increasing drive to differentiate via individual customer personalisation. “More boxes are being shipped than ever before,” he points out. “A clear label matters more than ever.”

With sustainability a concern for all customers, from consumers waiting in a takeaway restaurant to a large 3PL looking to reduce its waste footprint, Bixolon’s linerless solutions – essentially, the sticker is produced without backing paper – help both the environment and the customer, providing both traceability and tracking options, such as the casual dining example given above. The sticky receipt adheres well to the food packaging, with no extra waste produced for landfill. Bixolon’s SRP-S300 is a big seller in this area, he reports. “We don’t make handheld terminals,” he reminds me. “We make printers, we’re not making a choice between it and a PDA.”

A further advantage of the new linerless technology allied to Bixolon printing technology is that labels are no longer die-cut to a specific size. “Labels can be as long or as short as you wish, so you are not limited in terms of how much or how little information you need to include, while a label roll the same length as the traditional die-cut version gives you up to 40 per cent more labelling availability.”

This labelling freedom offers benefits in other scenarios. “Think of a forklift operator using a print roll – now he or she doesn’t have to go back to base or to a rubbish disposal location as frequently as before. That matters in a busy shift.”

Bixolon is on an exciting path. “Not everyone cares about making a thermal printer like we do,” smiles Frédéric d’Orsay.

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