Forklift Warehouse Operations with TOUGHBOOK

Managing logistics in a busy warehouse is a demanding task, especially for forklift operators navigating tight spaces and handling fragile products. Elitfönster, Swedish window manufacturer, produces over half a million windows annually. With such a high volume, maintaining efficiency while ensuring accuracy and safety in inventory management is critical.

Clearing the Paper-Jam

Historically, Elitfönster had relied on paper-based systems to manage warehouse operations. Forklift operators at the company’s Lenhovda facility had to sift through piles of paperwork to track and process deliveries. This method was not only time-consuming but also prone to errors, which could lead to misplaced goods and delays in production. The need for a more efficient, accurate, and user-friendly solution became increasingly apparent.

Elitfönster turned to Panasonic TOUGHBOOK to address these challenges as part of their digitisation initiative. The rugged TOUGHBOOK G1 and N1 models were introduced across the warehouse, replacing cumbersome paper trails with digital records, allowing for real-time registration, storage, and handling of goods.

Portable Devices for Demanding Environments

The TOUGHBOOK devices have proven to be a game-changer for Elitfönster. Jens Sandvej-Grandin, Head of Production, explains how the switch to digital systems has streamlined warehouse operations: “Now we can digitally register, store, and handle all the goods that come to our storage facility – and for this we use Panasonic TOUGHBOOK G1 and N1 devices. This makes tasks such as inventories easier. And that’s one of the main reasons we chose TOUGHBOOK.”

The TOUGHBOOK’s rugged design, capable of withstanding harsh conditions, has made it the perfect all-weather device for Jens and his team: “You can read the screen while scanning thanks to it suitable shape and angling. The device can also be used outside in the rain and the snow for example, which is very useful for us.”

Material handling team leader Christoffer Hult highlights how the user-friendly nature of the TOUGHBOOK, with its vehicle mounting options and the ability to detach and carry the device, make it ideal for navigating the warehouse’s narrow spaces: “You always have the computer next to you in the truck, so that you can check where all the items are placed and directly register when an item has been moved… When driving into narrow spaces, we can detach the computer and carry it with us… It’s a huge help. The computer works very fast, and as I said, is very easy to use.”

Increasing Efficiency with Greater Visibility

The introduction of TOUGHBOOK at Elitfönster has not only done away with the time drain associated with manual paper processes, but also led to greater visibility across all operations, and a range of other improvements:

“We have reduced the time from goods reception to production by half. We have above all increased security and have a better overview of our goods here on the floor. We scan our goods in the different storage spaces, so that we know exactly where we place each individual pallet.”

Elitfönster’s adoption of Panasonic TOUGHBOOK devices has revolutionised its warehouse logistics, resulting in a more agile, secure, and efficient operation that significantly boosts the company’s productivity and sets a new standard for warehouse management.

https://info.business.panasonic.eu/materialhandling.html

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TOUGHBOOK N1 gets powerful refresh

 

USB-connected Desktop Printer Supports Logistics

To enhance its affordable desktop and mobile printer ranges, TSC Printronix Auto ID today launched the DH220E desktop device with USB connectivity, designed for affordable, everyday printing demands in busy logistics operations. Also, to support its popular Alpha mobile printers, TSC today launched some new accessories to assist in performing diverse labelling tasks in shipping and receiving, or direct store delivery. The accessories include:

· 12-48V wire to wire battery eliminator with power supply
· 12-60V DC vehicle open end power adaptor
· External fanfold media holder with expansion kit
· Quick release vehicle mount kit
· Wire to wire dummy battery pack

New DH220E desktop with USB interface for everyday printing in logistics

“Our new DH 220E is a desktop printer that connects via USB cable and prints direct thermal media. It prints from 10mm* to 60mm widths and retains the same unique qualities of the rest of the DH Series, ensuring optimal performance,” says Bob Vines, UK, Ireland & Nordics country manager for TSC Printronix Auto ID. “It offers 203 dpi or 300 dpi print options and is effortless to integrate and use.”

Bigger line-up of accessories for Alpha Series of mobile printers

In line with TSC’s commitment to sustainability and reducing environmental impact, DH220E can print on linerless media, which, apart from offering benefits like printing labels of any length, helps reduce waste and supports sustainability objectives. Both the packaging and printers‘ plastic casings on the TH DH Series are 100% recyclable, and over 90% of the devices‘ components are recyclable too. The DH220E’s casing is also made from 30% recycled plastic.

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Printronix Desktop Perfect For Picking Dockets, Shelf Labels

 

IO-Link for Auto-ID Devices

SICK has pioneered the addition of IO-Link to two of its most compact and industry-standard identification devices. Both the SICK CLV61X fixed-mount 1D bar code reading scanner and the RFU61X UHF RFID read/write device were first to market with IO-Link variants, enhancing the integration versatility of SICK’s identification portfolio.

Both the SICK CLV61X and the RFU61X are already well known for their compact dimensions and wide-ranging connectivity with standard communications interfaces. The addition of IO-Link opens up opportunities to configure edge integrations with other IO-Link sensors and IO-Link Masters. It promises to improve data transparency from the lowest field level right up to the Cloud.
With IO-Link, using either device for identification also presents an opportunity to reduce cabling significantly, lowering costs and enabling more efficient installation. IO-Link also facilitates rapid commissioning, as well as easy device replacement.

IO-Link Integrations ‘Make Sense’

“It is rare for identification devices to be used in isolation,” explains Darren Pratt, SICK’s Market Product Manager for Identification. “They are almost always used with presence detection sensors for triggering or measurement sensors for classifying or measuring. Such sensors now frequently use IO-Link to provide access to additional data for diagnostic purposes. So, it makes sense for the customer to use IO-Link for their identification devices, too. Using IO-Link results in a common interface infrastructure with low-cost plug-and-play cabling, while still providing access to diagnostic data and enabling configuration via the communications network.”

Both the CLV61X and the RFU61X already offer highly-versatile connectivity with Ethernet/IP and PROFINET protocols, and an option for a single Power-over-Ethernet connection. Both devices offer a direct connection option for a trigger sensor.

Excellent Reading Performance

THE CLV 61X’s is used in many industries thanks to its highly-reliable 1D code reading performance across a wide reading field even at short distances, ideal for many common identification tasks on a conveyor belt. With SMART620 code reconstruction, even damaged, contaminated and partially-obscured barcodes are read consistently. Some CLV61X variants come with integrated heating in order to work reliably even in deep-freeze environments down to -35 °C.

Compact and Rugged

The smallest industrial UHF RFID read/write device of its kind, the SICK RFU61X needs an installation space of just 80 x 92 x 38 mm and achieves an impressive scanning range up to 0.5metres. The innovative design of the SICK RFU61X combines in-built antenna, intelligent control and connectivity into a single, rugged, IP67 aluminium housing. Compact and economic integration into tight spaces is therefore assured because there is no need for a separate connection box, and cabling is minimised.

The SICK RFU61X is ideal for applications such as tracking of smaller parts, sub-assemblies and electronic components, materials handling in e-Kanban processes, identifying pallets on a roller conveyor, or monitoring consignment transfers onto smaller Automated Guided Vehicles and Carts.

Off-Site Configuration Options

Pratt concludes: “The choice of identification device depends very much on the individual applications, with RFID devices offering a solution in dirty and dusty environments, where direct line-of-sight is obscured or where identification data needs to be both written and read. Increasingly, operators are choosing to have a section of conveyor configured off-site, including barcode scanners, RFID and photocells. With these two IO-Link devices, the wiring concept can be much more straightforward so on-site installation and commissioning is much quicker and easier.”

58% of Warehouse Leaders Plan to Deploy RFID by 2028

Zebra Technologies Corporation today released the findings of its 2023 Global Warehousing Study, which confirmed 58% of warehouse decision-makers plan to deploy radio frequency identification (RFID) technology by 2028 which will help increase inventory visibility and reduce out-of-stocks.

Over the next five years, a majority of warehouse decision-makers plan to deploy fixed, passive or handheld RFID readers and fixed industrial scanning solutions that can better track assets, workers and goods throughout the warehouse environment. This year marks the 50th anniversary of the invention of RFID which has become a problem-solving tool for front-line workers in warehouses and other industries.

Accelerating Modernization to Manage Returns

The survey showed 74% of European warehouse decision-makers (73% globally) have or will be accelerating timelines of modernization projects. This should help with returns management which climbed to the top operational challenge cited by nearly half of warehouse decision-makers surveyed—an increase of 10 percentage points year-over-year. For Europe that figure is 43%, a 12 percentage point increase year-over-year.

“The significant growth of returns aligns with explosive e-fulfilment growth over the last several years, and it is a mandate for change across every part of the supply chain,” said Andre Luecht, Global Strategy Lead for Transportation, Logistics and Warehouse, Zebra Technologies. “This means warehouse leaders must modernize their operations with technology solutions to handle returns and increase agility, inventory visibility and demand forecasting in order to improve efficiency and make better decisions in real time.”

A majority of warehouse decision-makers (76%) say they are under pressure to improve performance while adjusting to shifting consumer ecommerce demands. Inaccurate inventory and out-of-stocks continue to significantly challenge productivity according to nearly 80% of warehouse associates and decision-makers. In fact, both groups — 82% of associates and 76% of decision-makers — acknowledge they need better inventory management tools to achieve better accuracy and determine availability. And a significant 94% of European decision-makers (91% globally) are addressing this need, citing plans to invest in technology to increase visibility across the supply chain by 2028.

Optimizing Operations to Increase Visibility

Warehouse decision-makers are also augmenting their front-line workers by automating their warehouses to ultimately optimize their operations and increase their inventory visibility. According to a recent study by Interact Analysis, despite a recent slowdown in demand for automation projects (in part due to a reduction in warehousing construction), this demand is expected to return to growth in 2024.

The Zebra study found that 69% of warehouse decision-makers already have or are planning to automate workflows by 2024 to support warehouse associates and shift them toward more customer-centric, high-value tasks. Over half of warehouse decision-makers believe automation increases worker efficiency and productivity by reducing manual picking, order errors and cycle time. Meanwhile, eight in ten warehouse associates agree using more technology and automation helps them meet or exceed productivity goals.

Complementing the rise in productivity, eight in ten warehouse associates surveyed also feel more valued when their employers provide them with technology and automation tools to help them work. Similarly, 88% of warehouse decision-makers say adding warehouse technologies, including devices and robotics, attract and retain employees which is extremely important during labour shortages. More than half of the surveyed decision-makers plan to implement machine learning (52%) and predictive analytics (59%) software solutions in their facilities by 2028.

Prioritizing Sustainability in Decision-Making

Warehouse decision-makers are choosing solutions based on their ability to help them build sustainable operations, driven largely by regulations, energy costs or shortages along with customer, worker and investor expectations. For example, 78% of European warehouse decision-makers (77% globally) are focused on reducing emissions and waste while eight in ten warehouse decision-makers say it’s important their warehouse technology solutions maximize battery life.

Other sustainable elements decision-makers prioritize today include ensuring accurate mobile device swap-out time, connecting to energy monitoring software to maximize efficiency, offering buy-back and certified refurbishment/circular economy programs, and the use of reusable and recyclable materials. Beyond their own operations, 81% of warehouse decision-makers also say it’s important that technology vendors have sustainability measures in place for running their businesses.

Brother Expect Auto-ID Labelling Sales Rise

Business and technology solutions provider Brother UK is expecting to double sales of its professional label printers over the next 12 months, on the back of significant investment to strengthen its proposition and growing market demand.

Over the last year, Brother UK has partnered with major Auto-ID resellers and vendors in the UK, as well as specialist partners BarcodeGenie and Planglow, to create new routes to market and develop tailored solutions for the retail and food hygiene markets respectively.

The technology provider has also upgraded two of its most popular label printing lines – the TD-2000 and the QL – to improve connectivity and security, introduce an auto-sleep mode as default to reduce operators’ energy use, and boost manufacturing capacity to service higher demand.

The business says that an increasing demand for thermal labelling devices across retail, supply chain and hospitality will also help to drive the growth as more firms look to digitise and unlock new operational efficiencies. Forecasts from market research consultancy VDC reveal that the UK market for thermal labelling devices is set to grow by 44% to $137.9m by 2026, compared to 2021.

Ged Cairns (pictured), head of SPS business category at Brother UK, said: “We have built a strong proposition to take advantage of a buoyant market as more firms, specifically across supply chain, retail and hospitality, digitise their day-to-day operations. Labelling systems form a central part of those functions and we have the right range of devices, from our mobile RJ series to the TJ desktop range for high-volume label printing, to support reseller partners in delivering the products and solutions that their customers need. Combining our updated product range, new routes to market, focus on tech integration and customer support, from industry-leading warranties to on-site visits and next-day replacements, we are positioned well to grow quickly.”

Over 100 years of innovation have gone into making Brother the global business solutions provider that it is today. Founded in Japan in 1908, and now operating in 44 countries around the world, Brother has continually adapted to thrive in an ever-changing marketplace. From managed print services through to printers and scanners, Brother’s products and services are designed to increase efficiency, boost productivity and encourage collaboration in the workplace.

Rugged Tablets with Built-in 60-ft Range

DT Research, a leading designer and manufacturer of purpose-built computing solutions for vertical markets, today announced the company’s DT362GL (6-inch) and DT382GL (8-inch) rugged tablets have been enhanced with built-in 60-foot range Barcode Scanners in addition to 30-foot range Ultra High Frequency (UHF) RFID readers to continue to deliver cutting-edge long-range asset verification and tracking capabilities. The DT362GL and DT382GL handhelds now run the Microsoft® Windows® 11 IoT Enterprise operating system, which enables a seamless field-to-office asset management experience.

The new long-range asset tracking capabilities within the DT362GL and DT382GL have been purpose-built for utility, military and other industrial warehouse environments.

“While the use of RFID tags continues to grow, barcode scanning remains a favoured tool for asset tracking because of the lower cost, high reliability in a broader set of environments, and the ability to identify a specific serial number on an item within a pallet or container,” said Daw Tsai, President of DT Research. “Therefore many organizations use both barcode and RFID tags during asset tracking and inventory management processes. These enhanced DT362GL and DT382GL rugged tablets provide our customers with a comprehensive long-range asset tracking solution within a compact and durable, yet robust mobile device running the latest Windows® OS.”

Long Range Barcode Scanning

The barcode scanners built into the DT362GL and DT382GL rugged tablets are equipped with special scan engines that enable them to read 1D and 2D barcodes up to 60 feet away. In utility, military and other warehouse environments, asset tags can be located 30-40 feet from the ground or located in hard-to-reach areas. The 60-foot range barcode scanner saves users time and improves worker safety by eliminating the need to climb ladders and crawl over equipment.

UHF RFID Reader

The DT362GL and DT382GL rugged tablets include an optional embedded UHF RFID module powered by Jadak ThingMagic technology, which enables secure access verification within 16 feet or up to a 30 foot range using an external pistol grip antenna. UHF RFID readers have a broad range of uses, from inventory and equipment management without manual data entry to locating underground infrastructure assets such as gas pipelines and sewer lines.

“Our customers have told us that asset verification and visibility is essential to them, but it can be labour intensive, time-consuming and expensive,” said Rob Droppa, GM, Government Solutions. “Studies have shown it can take up to five minutes to capture all the information necessary to verify an asset in a warehouse or the field and errors in data entry cost about $300 on average to correct. But by using our purpose-built, Windows® powered mobile devices to scan barcodes and read RFID tags at long ranges, it’s possible to capture the information of multiple assets within seconds and significantly improve the accuracy of the data captured.”

The DT362GL and DT382GL fanless handhelds are IP65 rated and MIL-STD-810G to deliver reliable operation in harsh and mission-critical environments with a hot-swappable battery pack that enables continuous operation. Both indoor and outdoor viewing is made possible through high brightness capacitive touch screens. These rugged handhelds offer seamless information capture and transmission in both secure and non-secure environments through a combination of barcode scanning, UHF RFID, smart card readers, dedicated GNSS modules and cameras.

The DT362GL and DT382G rugged tablets offer a robust set of features and options that include:

* Military-grade Durability and Reliability: IP65-rated for water and dust resistance, MIL-STD- 810G certified for shock and vibration protection. FCC Class B, RoHS compliant and HERO (Hazard of Electromagnetic Radiation to Ordnance) certified. NIST compliant BIOS available.
* Indoor-Outdoor Display: 6-inch (DT362GL) or 8-inch (DT382GL) LED-backlight screen with capacitive touch and digital pen support.
* Long Range Barcode Scanner: Reads 1D and 2D barcodes up to 60 feet away.
* UHF RFID Reader: 865 – 928MHz, EPCglobal Class 1 Gen 2/ ISO 18000-6C.
Reading distance of 16 ft (4.87m) with built-in ThingMagic micro module and embedded antenna. Reading Distance of 30 ft (9.1m) with trigger grip.
* Enterprise Operating System: Microsoft® Windows® 10 or 11 IoT Enterprise.
* Wireless Communications: Wi-Fi 802.11ac and 4.2 LE Bluetooth.
* High Performance and Energy Efficient: Intel® Pentium® Silver 4-core processor.
* Smart Card Reader: Built-in Common Access Card (CAC) full slot reads ISO 7816 T=0, T=1; 1.8/3/5V smart cards.
* Continuous Operation: Hot-swappable battery pack eliminates downtime.
* Security: NIST compliant BIOS available.
* Back Camera: 8 megapixel back camera with auto focus, white balance, gain control and exposure control.
* GNSS Module: U-blox M8 GNSS module with concurrent reception of GPS & GLONASS; Industry-Leading – 167 dBm navigation sensitivity.
* Certifications: C1D2 – Groups A, B, C and D. HERO (Hazard of Electromagnetic Radiation to Ordnance) certified.
* TAA Compliant: Manufactured in compliance with the requirements of the Trade Agreement Act (TAA).

Availability

The DT362GL and DT382GL rugged handheld tablets are immediately available from DT Research’s authorized distributors and resellers.

New all-in-one Wearable Scanner

IPCMobile (founded as Infinite Peripherals), a leader in enterprise mobility solutions, announced the launch of HaloRing, a groundbreaking all-in-one wearable scanner (Android).

With its powerful processor, integrated connectivity and multi-colour high-resolution display, HaloRing allows users to move freely through their workflows using just a single thumb while sending and receiving real-time information. The enterprise browser allows for quick and seamless deployment of HaloRing without the need for developing native applications, and users can efficiently scale resources through their workflow and manage each device in real time with the Quantum IQ device management platform.

All of these innovative features are packed into a sleek, ultra-compact form factor that weighs in at just 2.6 ounces, creating a solution that’s uniquely designed not only to increase productivity, but also to reduce fatigue and prevent repetitive stress injuries.

“This is yet another example of our ability to study an enterprise workflow and create a solution that has never existed previously,” said IPCMobile Founder and CEO Jeff Scott. “Combining specialized hardware with award-winning software, it will be extremely exciting to see just how far we can take this technology.”

“To say that HaloRing can future-proof your business would be an understatement,” said IPCMobile Chief Technology Officer John Broderick. “The true power of HaloRing is its ability to create a bridge between legacy technology and workflows over to your desired future state. It’s a transformational device that meets you where you are today with tethered Bluetooth solutions, yet allows you to build toward tomorrow with true enterprise mobility over Wi-Fi, writing directly to the system of record.”

“Fitting such powerful capabilities within a light, compact and ergonomic data acquisition device will create a paradigm shift in how businesses and their employees utilize technology within their workflows,” said IPCMobile Chief Engineering Officer John Vargas. “HaloRing eliminates the need for a static and expensive separate host device, which further empowers workers to address the need for untethered workflows to increase productivity and improve the quality of their services.”

Ergonomic Design – HaloRing’s patent-pending design helps the user maintain a neutral wrist position, reducing fatigue and providing freedom of movement and user comfort no matter the hand size or if the operator is right- or left-handed. A comfortable two-finger design improves balance while increasing productivity in scan-intensive applications with maximum versatility, comfort, functionality and performance.

Rapid Deployment – HaloRing comes pre-loaded with the RapidWedge keyboard that allows your business to start scanning immediately into your existing applications, with no development costs and zero maintenance of code over time. Additionally, with an Android OS, developers can leverage Intents to control HaloRing’s three programmable buttons to go beyond scanning and program for time-saving workflows without sacrificing ergonomics.

Enterprise Browser – With HaloRing, there is no need to write native applications, and developers can access HaloRing features using available JavaScript APIs without the native Android platform’s steep learning curve. This will help users increase their speed to market while also lowering development and maintenance costs.

Responsive Notifications – HaloRing’s proprietary Ring Scanner Language (RISL) means you can create efficient closed-loop workflows without the need for any code. Simply create the necessary business logic in your system of record, and HaloRing will take care of the rest, triggering essential two-way communications with fewer potential points of failure.

Device Management – Manage your growing fleet of devices with Quantum IQ. Streamline asset configuration initiated over-the-air, or benefit from a holistic view into the device’s health and proactively take action to keep users productive. Understand your business with custom analytics reporting and measure the things that matter most to you.

Freedom – HaloRing offers best-in-class ring scanner performance and is not tethered nor restricted to pairing with a nearby computer. Experience the freedom with the only ring scanner of its kind to have its own OS that can connect to your network and back office, creating a higher return on investment and a lower overall cost of ownership.

Designed for Productivity – Hands-free 1D/2D scanning allows workers to use both hands to move packages, products, or materials. Maximize efficiency and productivity with the input navigation, selection, and confirmation using the fully programmable push buttons.

Enterprise Ready – HaloRing’s rugged design offers more features and functionality than any other ring scanner on the market. Stringent drop specifications and a broad operating temperature range ensure reliable performance in the most extreme environments. A smart, user changeable battery, IP65 rating, and 65,000-color AMOLED display.

Printers – and Nothing But

We catch up with a global barcode printers leader, which has experienced strong growth in recent years.

Ecommerce and the drive to mobile have helped global printer leader Bixolon to some great year-on-year turnover numbers, says Frédéric d’Orsay, Channel Sales Director Europe. He adds that there is still much more to come.

Frédéric is an old friend of Logistics Business – he was a lively panellist in our online conferences staged during lockdown – so it was a pleasure to catch up with him once again to hear from the inside about the state of play in the sector.

He says Bixolon’s success is down to its core focus. “We’ve been making printers for 30 years and we keep doing just that. Some of our competitors get components, and make the choice to manufacture other things with those components. We stick to printers, and we’re renowned globally for that.”

Bixolon was founded in South Korea, initially as Samsung Mini Printers. The now independent Bixolon retains a good working relationship with one of the world’s largest chip manufacturers and accordingly now devotes a lot of printing expertise to the mobility sector.

“It’s about labelling on the go now – and mobility is what makes sense,” he explains. “Look at home food delivery, for instance. Accurate, fast labelling is required to ensure – for both customer and supplier – that the order is exactly as requested, including the customer’s own specifications. There is a well-known large casual dining chain in the UK that has improved its order accuracy and makes sure the right order goes to the right customer at speed and without mistakes. Don’t forget that the order might be going to a pick-up area, to the restaurant itself or to the customer’s home, so the need for clarity at all points is vital, because it can be very easy to get something wrong. The printer is a real help in these circumstances.”

Ecommerce also requires labelling innovation, whether via compliance regulation or in the increasing drive to differentiate via individual customer personalisation. “More boxes are being shipped than ever before,” he points out. “A clear label matters more than ever.”

With sustainability a concern for all customers, from consumers waiting in a takeaway restaurant to a large 3PL looking to reduce its waste footprint, Bixolon’s linerless solutions – essentially, the sticker is produced without backing paper – help both the environment and the customer, providing both traceability and tracking options, such as the casual dining example given above. The sticky receipt adheres well to the food packaging, with no extra waste produced for landfill. Bixolon’s SRP-S300 is a big seller in this area, he reports. “We don’t make handheld terminals,” he reminds me. “We make printers, we’re not making a choice between it and a PDA.”

A further advantage of the new linerless technology allied to Bixolon printing technology is that labels are no longer die-cut to a specific size. “Labels can be as long or as short as you wish, so you are not limited in terms of how much or how little information you need to include, while a label roll the same length as the traditional die-cut version gives you up to 40 per cent more labelling availability.”

This labelling freedom offers benefits in other scenarios. “Think of a forklift operator using a print roll – now he or she doesn’t have to go back to base or to a rubbish disposal location as frequently as before. That matters in a busy shift.”

Bixolon is on an exciting path. “Not everyone cares about making a thermal printer like we do,” smiles Frédéric d’Orsay.

Not Just Thermal Printers

TSC Printronix Auto ID is already well known in the logistics and packaging industries for its reliable thermal printers. Less highlighted is the importance the company places on its all-round package. It believes that to achieve a reliable Auto ID solution, you need a lot more than ‘just a printer’.

Printers are a lot more than a piece of hardware, with common attributes to all. “There are many different complexities within printers,” says Neil Baker, who runs Consumables for TSC Printronix Auto ID EMEA. “An industrial printer will have a lot more complexity than one that’s, for instance, printing out your next dentist appointment.” Savings, speed and efficiencies are all to be had, with the right combination of tools selected. “Whether you are a one to five person operation, or a multinational 3PL sending out 500 pallets per hour, we have an all-round printing solution for you,” he promises.

Consumables for thermal printers

It follows that the success of any printing operation or process depends in large part on the quality and reliability of the ‘consumables’, otherwise described as the media inside the box hardware, typically the labels and the thermal transfer ribbon. Neil Baker’s objective is to make sure you have the perfect consumables for your printing processes. Consumables matter, he points out.

Picking the right consumables means big wins for customers. In terms of common themes, sustainability is a keyword for Neil and his team.

“Our linerless labels eradicate ‘glassine’ backing labels completely – so there is no waste in the warehouse or operational site that would formerly have gone straight to landfill. That matters to both the daily process as well as the company bottom line. We offer many industry-specific printers optimised for linerless labelling, so they are particularly suited for logistics environments, whether mobile, desktop or heavy industrial printers.”

Advances have also been made in RFID technology by engineers at TSC Printronix Auto ID, greatly boosting the track-and-trace opportunity between, for instance, a source of manufacture in Asia and a warehouse storage location in Western Europe. Such technology can now check in seconds that what was dispatched inside a box or container exactly matches what has arrived. Other performance enhancers in the wide suite of customisable offerings include ODV-2D, a verification application which scans and grades the label as it emerges from the machine to confirm its durability and legibility for the onward journey.

Thermal printer solution

The all-round promise goes further. “By connecting with TSC Printronix Auto ID, you are not only buying hardware and consumables, but best-in-class post-sales support, with focus on the consumables as much as the hardware – it’s a complete solution,” he explains. That means you’re putting a lot of trust in one company to support you exclusively. That’s why we have the confidence to guarantee quality, knowing everything has been vetted, tested and approved by us.” The benefit for the customer is the reassurance that comes from knowing all product lines have been tested and certified with TSC Printronix Auto ID printers to maximize output and efficiencies in high output, time critical applications, such as logistics and warehousing.

The post-sales coverage extends to on-site service, backed by a team of application engineers throughout EMEA able to offer on-the-spot technical advice.

The company’s relationship with the logistics sector is well-established. Some years ago, when a major logistics name which used a mixed fleet of thermal printers from a variety of suppliers found the process of sourcing spares and servicing too complex, engineers from TSC Printronix Auto ID successfully established that a single emulation – or printer ‘language’ – could be implemented throughout this entire mixed network. After a three-month testing period, that same 3PL now has over 650 industrial printers in operation and purchases 60 million labels per year. TSC Printronix Auto ID is now the exclusive provider of printers and genuine supplies. The relationship is flourishing six years later.

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