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Tag: AI

AI-driven Forklift Safety Solution for Pallet Network

Posted on by David Priestman

Pallet-Track has developed an innovative solution to forklift safety after partnering with Samsara, the pioneer of the Connected Operations® Cloud. The Wolverhampton-based pallet network has partnered with Samsara to develop a bespoke AI tracking solution for its fleet of forklift trucks – claimed to be the first of its kind in the UK.

Pallet-Track has invested over £100,000 in installing tracking, camera, and AI technology as part of its ongoing commitment to improving warehouse safety. While camera technology for HGVs is readily available, similar software for forklift trucks is yet to make it to the UK market, which led Pallet-Track to be the first to market by seeking a tailor-made solution. The sophisticated technology can record and analyse harsh braking, identify areas for improvement and, with the help of AI, even detect when a driver is feeling drowsy.

Anthony Ratchford Head of Safety, Health, Environment, and Quality (SHEQ) at Pallet-Track, said: “We are proud to be investing heavily in SHEQ and leading the way for forklift safety in the industry with this innovative solution. We want to ensure the behaviour of every forklift driver at Pallet-Track remains first-class, which is why we continually review our performance and look at how we can perform better.

“Our goal is to set a target safety score for all forklift drivers at our hub(s) and ensure this score is maintained by providing our drivers with familiarisation and refresher training, if, and when required.
Working with Samsara has enabled us to develop the technology we need to drive our commitment to safety forward and to utilise AI to detect, notify and report any unsafe behaviour in the warehouse.”

Philip van der Wilt, SVP and GM EMEA for Samsara added, “At Samsara, we’re dedicated to empowering our customers with innovative technology that drives safety, efficiency, and operational excellence. Pallet-Track’s innovative approach and use of multiple Samsara products to create the UK’s first AI-driven forklift safety solution is a testament to their commitment to setting new industry standards. We’re proud to support them on this journey of safety innovation.”

Stuart Godman, CEO at Pallet-Track, added: “Pallet-Track is undergoing a period of rapid growth and change, so it is vital that we continue to invest and prioritise the safety of all our colleagues. This technology is game-changing and leading edge for the industry and will continue to ensure that safety is not compromised as we continue to grow at this pace.”

Pallet-Track has a shareholder member network of more than 90 distribution specialists, which transport more than 4m pallets per year.

Road Accident Costs Cut 40% by Fleet

Posted on by David Priestman

Vp Brandon Hire Station, a British tool and equipment hire specialist, has reduced accident-related costs by 40%, saving £192,000 annually, after adopting AI-powered solutions from Samsara, the pioneer of the Connected Operations® Platform.

Before using Samsara, the company – which operates a 500-vehicle fleet across 125 UK locations – was rapidly scaling, but struggling to build on existing safety initiatives. A lack of visibility, insight and operational structure made it difficult to manage day-to-day activity and maintain consistent safety standards.

By implementing Samsara’s platform, Vp Brandon Hire now benefits from real-time fleet data. AI dash cams and GPS tracking provide accurate insights into driver behaviour, enabling immediate coaching, targeted interventions, and structured reporting.

Since deployment, Vp Brandon Hire Station has achieved:

• £192k saved annually in accident costs — a 40% year-over-year reduction
• 93% reduction in mobile phone use while driving
• 88% decrease in speeding incidents
• 63% reduction in harsh driving events
• 10-point improvement in average driver safety score (from 83 to 93) within 8 months
• 92 drivers now achieve perfect 100 safety scores, with 404 scoring 95 or above out of 630

Antony Draper, Director of HSEQ at Vp Brandon Hire Station, said: “The perception was that we didn’t have a problem, but that couldn’t have been further from the truth. Safety is now a competitive advantage. Our month-end reports include health, safety, environment, quality, audit, and road risk data, largely driven by Samsara’s safety scores. It’s not just a management tool, but a set of KPIs for the entire business.”

Vp Brandon Hire Station has implemented Samsara data into daily operations, using safety scores to monitor performance and raise standards across the fleet. “Samsara highlights inefficiencies, priorities, and areas of focus,” Draper added. “It’s transformed our approach to safety. When you have trusted data, you can make better decisions.”

“Vp Brandon Hire Station shows how real-time insights can drive measurable safety and efficiency gains,” said Philip van der Wilt, SVP and GM EMEA at Samsara. By embedding employee safety into business performance, they’ve built a smarter, more resilient data-led operation.”

Vp Brandon Hire Station is expanding its partnership with Samsara, with plans to roll out the Driver App for virtual coaching and implement Connected Forms for digital vehicle inspections. Its success has also influenced its wider group, with Vp MEP Hire introducing Samsara, and two sister companies also exploring the platform.

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https://www.logisticsbusiness.com/it-in-logistics/ai-iot/ai-powered-transport-operations-platform-upgraded/

 

Smarter Logistics can drive Sustainability Gains

Posted on by David Priestman

Smarter logistics, by using AI, can drive sustainability gains, writes Philipp Pfister (pictured, below), Sector Vice President, Transporeon.

How do you decarbonise an industry built on movement? Freight alone is responsible for an estimated 7% of global greenhouse gas emissions: a stark reminder of the sector’s environmental footprint. The cost of inefficiency is simply too big to ignore. As supply chains stretch and demand for fast, flexible delivery keeps rising, the pressure is only mounting. From underserviced fleets to empty mileage and poor routing, the industry suffers from breakdowns in planning and execution that don’t just drive up emissions — it also chips away at profits. But these challenges can be tackled.

Driving sustainable change with AI

AI is already delivering real sustainability gains across two critical areas that one wouldn’t necessarily consider at first sight: fleet maintenance and transport operations. By enabling faster decisions, streamlined processes and smarter systems, it’s allowing logistics to move cleaner, without compromising performance.

The stakes are high. According to Siemens, the world’s 500 biggest companies lose almost $1.4 trillion annually through unplanned downtime. This is equivalent to a staggering 11% of their revenues. Logistics operations, with their tight delivery windows and high asset utilisation, acutely feel this impact.

Fleet maintenance is often overlooked in the sustainability conversation, but it’s a critical area for impact. Vehicles that are overserviced waste resources — not just materials but time. Those underserviced are prone to breakdowns, costly repairs and early replacement. Either way, it’s bad news for both business and the environment.

Smart AI-enabled maintenance to extend asset life

AI offers a better way forward, starting with standardised maintenance. Predictive and optimised maintenance are gaining traction, particularly in North America, where new industry standards are pushing AI-driven approaches to the forefront. At the heart of this evolution is the need for standardised data. Without it, fleets rely on inconsistent or proprietary codes to track service intervals, making it almost impossible to train AI models at scale or share insights across systems.

Philipp Pfister, Transporeon

New frameworks like the Vehicle Maintenance Reporting Standards (VMRS), developed through the American Trucking Association’s Technology and Maintenance Council, are changing that. By creating a universal language for tracking maintenance items, they lay the foundation for adaptive, AI-powered decisions, such as when to change oil based on real-world engine load and usage, not arbitrary intervals.

While VMRS is a strong step forward in North America, there’s still a long way to go globally, where much of today’s maintenance data remains fragmented. To unlock AI’s full potential, the industry needs a shared data foundation: code key standards that act as a common language across fleets, platforms and regions. Some platforms are already building toward that future by developing open, interoperable data models designed for global adoption.

The impact is tangible. AI can identify the ‘sweet spot’ for servicing, reducing waste from premature oil changes while avoiding unnecessary wear and tear. Today, maintenance often relies on a dashboard light, but AI enables a future where the vehicle doesn’t just alert the driver. It books its own appointment, sends performance data to a third party and rolls into the shop at exactly the right moment.

Optimising operations for fewer empty miles

Beyond the vehicle itself, AI is transforming how freight is planned, routed and executed. One of the biggest challenges in logistics today is empty mileage: trucks that travel without cargo, burning fuel and time. While some inefficiencies are structural — rooted in geography or how the freight network is organised — many can be addressed with the right technology. AI-powered systems now analyse real-time and historical data to recommend the most efficient routes, plan multi-stop loads and continuously recalculate in transit to adapt to delays, traffic or weather.

AI in load planning, procurement and visibility

Cloud-based platforms are already putting these capabilities into practice, using AI to dynamically match loads with carriers and minimise waiting times at docks. They’re also reducing the strain of just-in-time logistics, where tight delivery windows leave little room for error. Autonomous procurement tools can now handle transport sourcing with minimal human input, using statistical and symbolic AI to analyse unstructured requests, identify suitable partners and select the best fit across time, cost and environmental criteria. Combined with intelligent load planning tools that maximise truck space and reduce the total number of journeys required, these systems help cut emissions across every kilometre travelled.

The future is collaborative and AI-enabled

When applied across maintenance, execution and operational processes, AI can help drive significant sustainability gains in the logistics sector. While AI does consume considerable energy, particularly in generative AI (GenAI) models, the types of applications used in transportation and logistics are far less compute-intensive. The efficiency gains and emissions reductions they enable usually outweigh their footprint. It’s the net effect that matters. And in this context, AI is already showing transformative potential in building a more sustainable future for the industry.

However, sustainability in logistics depends on shared data, interoperable systems and collaboration between carriers, shippers, OEMs and tech providers. Whether it’s maintenance schedules or routing algorithms, AI only works when it can access reliable data and apply it across a broad enough sample to generate meaningful insights. That’s why standardisation is so important. We’re not just building tools. We’re shaping a smarter ecosystem, one where every decision, whether on the road or in the yard, contributes to a more efficient and sustainable whole. AI won’t transform logistics in a single leap. But by focusing on the fundamentals, it’s already reshaping how goods move, how fleets are managed and how sustainability goals are met. Because when the industry moves together, we lay the groundwork for a cleaner, more resilient future.

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Logistics Companies Embracing AI

 

Autonomous Agents to Revolutionise Transportation Management

Posted on by David Priestman

Manhattan Associates Inc., a global leader in supply chain commerce, has announced the findings of its latest global research, having surveyed 1,450 senior decision-makers from organisations in manufacturing, retail, wholesale, consumer goods, grocery and food & beverage sectors, across North America, Latin America, Europe and Australia.

“Transportation is the backbone of supply chains, essential to ensuring goods are delivered on time to meet customer expectations,” commented Bryant Smith, director, Transportation Management Systems (TMS) at Manhattan Associates. “Yet, managing transportation is becoming increasingly complex, pressured by demands on shorter fulfilment times, capacity and cost efficiencies, tighter sustainability regulations and the growing necessity for access to end-to-end visibility across all operations,” Smith added.

Fragmented systems: operational visibility and efficiency still challenging

The true value of visibility extends beyond simply accessing operational data: it lies in the ability to address issues highlighted by this information and action operational improvements more quickly and efficiently. Beyond disruptions however, 60% of organisations say that enhancing visibility leads to greater customer satisfaction, through more accurate and timely updates, while 50% cite reductions in transportation costs as a key benefit increased operational visibility.

The AI revolution: excitement but readiness challenges

61% of organisations anticipate fully autonomous Agentic AI, capable of acting independently to achieve specific goals within the next five years, however, only 37% have deeply integrated AI and machine learning in their TMS today.

While many might view five years in the AI space like an eon, the gap between future expectations and current usage is noteworthy given adoption is rarely straightforward: although almost half (48%) said that they already feel very prepared for autonomous agents by 2030, practically every organisation (99%) reported facing, or expecting to face, hurdles, with concerns including skill shortages (49%), integration difficulties (44%) and data quality and availability issues (44%).

With many organisations seemingly well-placed to take advantage of the cost, efficiency and scalability gains afforded by autonomous agents, those organisations on the other side need to rethink their AI strategies otherwise they risk losing significant (and possibly irretrievable) market share to rivals.

Sustainability compliance: a priority and significant pain point

The push for more sustainable transportation is widespread. 69% of organisations say sustainability is either a global mandate or an area of significant pressure, with 62% already implementing Corporate Sustainability Reporting Directive reporting. Navigating complex and shifting compliance requirements remains a global challenge, with sustainability compliance most frequently cited as a constraint expected to impact organisational performance over the next five years. A modern TMS can help to deliver the data visibility and functionality needed to measure progress and demonstrate compliance, vital to ensuring sustainability remains at the forefront of organisational thinking.

Smith summarised: “Modern transportation management demands organisations balance a range of competing priorities and the research clearly illustrates many organisations are still unprepared to meet the challenges of evolving sustainability mandates, expectations around AI and the need for more visible, actionable data insights. Looking ahead to 2030, these demands will intensify, increasing the pressure on organisations to operate transportation operations in smarter more intuitive ways.

“87% of respondents anticipate that challenges in areas such as operational visibility, AI adoption and sustainability compliance will intensify, leaving their current Transportation Management Systems struggling to keep pace. Failure to act now will expose organisations to rising costs, questions over long-term efficacy and the risk of falling short of customer promises,” Smith finished.

Additional stats:
• 48% of organisations spend more than 10% of their transportation logistics budget on errors and disruptions
• 78% view transportation management as a strategic imperative for success and this figure rises to 86% by 2030
• 61% are anticipating fully autonomous Agentic AI, capable of acting independently to achieve specific goals, or minimal human oversight within the next five years for TMS
• 50% report challenges in proactively rerouting shipments, while 49% struggle with optimising dock and warehouse labour scheduling
• 82% express strong confidence that advances in planning, forecasting and modelling will reduce freight costs by at least 5% within the next five years.
• Organisations are still struggling to operationalise sustainability: only 34% say they’ve factored sustainability into operational planning, 30% into procurement decisions and just 31% offer carbon-friendly fuel solutions.
• While a majority have integrated their TMS with Sales and Operations Planning systems (60%) and are utilising predictive analytics or AI (56%), far fewer are capitalising on key enablers such as historical trend analysis (38%), automated booking and tendering (36%), or real-time demand sensing (35%).

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Logistics and Shipping Support Teams are Adopting Agentic AI

 

Webinar: Navigating your Supply Chain Journey. Register Now

Posted on by David Priestman

Join Logistics Business Editor Peter MacLeod and his guest, Steven Timberlake of Infios, for a live Webinar on Wednesday July 30th, 11.00 BST/UTC, 12.00 CET. Register to watch it here now.

Synopsis:

In this webinar Steven Timberlake of Infios discusses how you can measure your organisation’s level of supply chain maturity and the steps involved in developing greater efficiency and resilience in today’s challenging environment. Together with Peter MacLeod, Steven will explore topics including artificial intelligence, automation and system modernisation and outline how they form part of the practical steps that any organisation can implement today to relentlessly improve supply chain performance tomorrow.

Steven Timberlake, Infios

Steven Timberlake provides thought leadership and strategic challenge around supply chain execution as the Vice President of Sales Northern Europe at Infios. In his role, Steven plays a pivotal role in consulting businesses on transforming their supply chain execution, leveraging his extensive experience to drive strategic initiatives and foster growth opportunities. With over two decades of experience in technology and supply chain, Steven has established himself as a strategic leader adept at driving growth for his customers. His innovative approach to enterprise engagement has enabled organisations to navigate complex challenges and achieve sustainable success in today’s dynamic supply chain environment.

Register to watch it here now

The name Infios draws inspiration from the concept of infinity, representing the vast, interconnected global marketplace and the limitless opportunities to help businesses create their future. Infios is built on the belief that supply chains should be agile, intelligent, and constantly evolving to meet the demands of a changing world. By leveraging advanced technologies, data-driven insights, and a deep understanding of customer needs, Infios delivers innovative solutions that drive efficiency, lower costs, and empower businesses to succeed in an increasingly competitive marketplace.

“Supply chains are the backbone of modern business and global progress. And when they work better — simpler, faster, smarter — businesses thrive, people benefit, and communities become stronger. We believe that the future is better when supply chains work better,” said Ed Auriemma, CEO of Infios. “Our goal at Infios is to work alongside our customers to provide solutions that meet today’s challenges while thinking ahead to solve tomorrow’s problems.”

Infios integrates order management, warehousing and fulfillment and transportation management into a comprehensive suite of solutions, equipping businesses with the tools they need to navigate today’s complex supply chain landscape. Infios is dedicated to its customers, evolving with them to provide scalable, adaptable solutions that meet their changing needs. This flexibility enables customers to optimize every aspect of their operations with versatile, scalable, and future-ready capabilities. With a thoughtful approach to innovation, the company integrates data, predictive analytics, and AI-driven insights to help businesses stay ahead, anticipating challenges and opportunities before they arise.

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Webinar: How To Navigate The New Logistics Landscape

 

 

Podcast: AI for smarter, more efficient and resilient business

Posted on by David Priestman

In this insightful transport management focused episode of Logistics Business Conversations, Peter MacLeod sits down with Jonah McIntire, Chief Product and Technology Officer at Trimble, to explore how artificial intelligence—particularly generative AI—is reshaping the logistics and transportation industries.

Jonah challenges the misconception that AI must be fed a company’s proprietary data to be useful. Instead, he explains that modern generative AI systems can thrive even in messy, incomplete environments, learning patterns and improving performance with limited structure. These AI systems function less like traditional software and more like digital colleagues—adaptive, communicative, and capable of learning from real-world complexity.

This transport management podcast conversation, delves into Trimble’s Transport platform, a multi-party ecosystem connecting shippers, carriers, and retailers. AI plays a pivotal role in helping these parties work together more efficiently, solving shared problems like real-time ETA prediction, theft detection, and enhanced visibility. Jonah offers a compelling example: onboarding new users to the platform, a process that previously required a large team, is now being handled autonomously by AI agents, speeding up operations and freeing up human talent for strategic tasks.

Jonah also outlines a future where logistics professionals evolve into managers of AI teams—overseeing intelligent agents that handle tactical execution while humans guide direction and decision-making. Rather than replacing workers, AI is augmenting their capabilities, enabling smarter decision-making and greater resilience across the supply chain.

This transport management podcast episode offers a realistic and optimistic view of AI’s role in logistics, showing how it’s not only improving business performance but also redefining how people work within the industry. A must-listen for logistics professionals looking to understand how to harness AI for smarter, faster, and more collaborative operations.

Click here to listen

AI-Powered Robotics Boost Warehouse Efficiency

Posted on by David Priestman

One of the UK’s largest and longest-standing redistributor and retailer of surplus products, Company Shop Group (CSG), has announced a strategic partnership with Dexory, a leading provider of real-time warehouse visibility and automation solutions, to transform inventory accuracy, reduce waste, and improve product flow within its ambient warehouse operations.

The partnership, which uses Dexory’s autonomous robot and AI-driven platform, is delivering transformational results across CSG’s Barnsley, South Yorkshire warehouse, which holds a wide range of surplus stock across food, homeware, personal, and pet categories.

Due to the fast-paced nature of surplus redistribution, accurate and timely stock processing is critical. Historically, inaccuracies in stock levels have led to some picking and dispatch delays. By deploying Dexory’s real-time data and automation solution, CSG is now able to track stock with a level of accuracy and speed not previously possible – with an increase of over 300 pallets added to the warehouse management system (WMS) during the trial period alone.

AI-Powered Robotics

“The Dexory solution stood out as the most effective and least disruptive option after reviewing several providers,” said Martin Upton, Operations Director, Company Shop Group. “It’s fast, flexible, and has integrated seamlessly with our existing warehouse management system. The system has also significantly increased visibility into our Dispatch area – something we had limited access to before. This has dramatically increased efficiency and enabled smoother product flow throughout our operation.”

Dexory’s solution is now used not only for stock integrity – ensuring stock is stored in the right location and allowing for rapid issue resolution – but also to support dispatch operations by providing by-date priority lists and real-time views of dispatch pallets. The robot’s ability to perform multiple autonomous scans per day empowers operational teams to act quickly, identify root causes of issues, and implement targeted training and continuous improvement efforts.

“We’re proud to support a mission-led business that is tackling waste reduction across the industry,” said Oana Jinga, Chief Commercial & Product Officer and Co-founder of Dexory. “By combining our AI-powered robotics and real-time data platform, we’re enabling their team to spot issues sooner, react faster, and ultimately deliver a more effective and efficient end-to-end process – turning warehouse visibility into tangible operational and environmental impact.”

Oana Jinga
Oana Jinga, Dexory

The project has already freed up valuable time for the client’s stock control team, enabling them to focus on wider efficiency initiatives across operations. With the proven benefits in inventory control and process flow, Company Shop Group sees this partnership as a key pillar in achieving its long-term goal: creating a world where no surplus product goes to waste.

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Samsara Unveils Major Safety and AI Upgrades

Posted on by David Priestman

Samsara has just launched more than a dozen new safety and AI-powered tools designed to make physical operations safer, smarter, and more efficient than ever before. Launched at its annual Beyond conference in San Diego, David Priestman reports.

Fuelled by Samsara’s open platform, these first-of-their-kind solutions empower organisations to operate smarter and fundamentally alter the industry’s approach to the safety of frontline teams. These new solutions include AI-powered safety tools, a new connected wearable, advanced routing and navigation capabilities and enhanced maintenance tools.

“We’ve entered the age of intelligence, and AI is helping our customers operate smarter,” said Sanjit Biswas, CEO and co-founder of Samsara. “We’re partnering with our customers to build products that help them run safer, more efficient operations and protect frontline workers while saving millions of dollars.”Samsara has invested more than $1bn in research and development to date. By leveraging its more than 14 trillion data points, the company is continuing its innovation leadership with the launch of several new products and enhancements.

Reward drivers, spot risks and prevent incidents in real time

Driving ranks among the top 10 most dangerous jobs. Over the past decade, there has been a 49% increase in fatal crashes, coupled with a 40% increase in associated insurance premiums in the USA. Samsara offers advanced technology to help detect risky driving events, such as phone use or speeding; now, several new AI-fuelled features have been added to improve fleet safety and reward safe driving:

● AI Multi-Cam: Drivers can now add up to four additional HD cameras, providing a 360-degree view to reduce blind spots, all accessible via an in-cab monitor. In addition, the AI Multi-Cam actively notifies drivers in real time of hazards, such as pedestrians and cyclists. Whether using a Samsara camera or a third-party device, administrators can retrieve historic video footage and corresponding audio to help quickly resolve incidents.

● Weather Intelligence: Administrators can now overlay real-time weather data pulled from the National Weather Service onto the existing dashboards to view and alert workers of imminent threats such as fire risks, heavy rain and more.

● Safety Coaching for Lean Teams: A new set of customisable features helps administrators with lean safety teams to scale driver coaching and recognition with AI and automation. AI analyses hundreds of risky driving events – considering factors such as severity, frequency, road conditions and total drive time – and automatically sends low-risk behaviours to drivers for self-coaching and escalates higher-risk events to managers. Furthermore, AI provides insight into big-picture behavioural trends across drivers and trips, so managers can coach based on driving patterns rather than just isolated incidents.

● Revamped Driver App: As the No. 1 driver app in both major app stores, the Samsara app now includes TikTok-style training videos to boost engagement and end-of-day reviews to help with driver coaching. Designed to act as a companion for drivers throughout the day, the app now offers new gamification features and recognition tools to reinforce positive, safe behaviour. For example, administrators can send gift cards that can be redeemed at popular dining, entertainment and shopping locations directly through the app.


“Getting drivers home safe is one of our primary goals at Samsara, a priority we share with every one of our more than 10,000 customers,” said Johan Land, SVP of Product and Engineering at Samsara. “Thanks to rapid advancements in AI technology, we’ve been able to build new products that are now empowering drivers to make better decisions on the road and equipping safety teams with the tools for faster, more effective feedback. AI is increasingly becoming a powerful ally in protecting drivers, and Samsara is at the forefront of this trend.”

Worker Safety Beyond the Vehicle: New wearable joins the fleet

The need to keep frontline teams safe extends beyond the vehicle to both local jobsites and remote locations. To help protect frontline workers outside of the vehicle, Samsara is introducing the Samsara Wearable. The new connected device is powered by the Samsara network of millions of devices and enables quick response and protection in any environment. With the addition of the wearable, organisations now have access to a holistic safety offering that can help predict risk, reduce accidents and alert administrators to urgent needs of their frontline workers. The new Samsara Wearable offers several benefits, including:

● More than one year of battery life: The Samsara network replaces the need for cellular connectivity, equipping the Samsara Wearable with a battery life of more than one year. This charge life far surpasses the industry standard of 24 hours, providing reliable access to everywhere customers operate.
● One-click protection: With one click, workers can connect to emergency services, who can immediately pinpoint their precise location and access a real-time audio recording of the situation. The small, lightweight device is easy to use and gives workers an added layer of protection in the field.
● Fall detection: The Samsara Wearable can automatically detect and respond to falls in situations such as slips on icy pavements and falls from heights such as scaffolding, cranes or trailers.
● Proactive threat alerts: In the case of severe weather or wildfires, fleet managers can proactively check in on workers and alert them of the unsafe conditions via push notifications to the device.
● One platform: Samsara connects driver and worker safety in one system, allowing for faster response times and visibility across the entire fleet.

Smarter, Easier Routing

Historically, commercial fleets have relied on a patchwork of incomplete maps and manual processes to plan routes and guide drivers. These legacy maps are updated as infrequently as every one to five years, leading to inefficient routes, missed delivery windows and increased driver stress. Samsara’s new Route Planning and Commercial Navigation products offer a modern, integrated alternative that helps fleets cut costs, stay compliant and deliver more reliably.

● Route Planning: Building on existing routing capabilities, Samsara now integrates directly with fleet operators’ sales systems to pinpoint the most efficient routes and delivery schedules for customers’ fleets. These advanced routing capabilities consider variables such as vehicle limitations, compliance requirements for drivers, customer delivery windows, as well as traffic and weather patterns, to stay within promised delivery windows and avoid unnecessary fuel usage. Early Samsara data suggests a 15% reduction in the number of vehicles required for deliveries and a reduction of manual back-office routing time, turning routing into a competitive advantage.

● Commercial Navigation: Samsara can now overlay fleet-specific restrictions such as weight, height and hazmat directly onto standard digital maps to provide more accurate turn-by-turn directions. By combining this insight with information such as hours of service within the Samsara Driver App, drivers can access everything they need in a single location to remain compliant and on time.

“Samsara has made a significant impact on our operations, saving $7.75 million annually across our three fleets by helping us optimise planned versus actuals route improvements,“ said Andy Yearout, VP of Transportation & Logistics at Mohawk Industries. “With the new Route Planning capability, we expect to see a reduction in daily route planning time from hours to minutes.”

Asset Maintenance and Visibility

Vehicle maintenance violations comprise 60% of all US Department of Transportation offences, resulting in substantial financial penalties and costly vehicle downtime. To help minimise these disruptions, Samsara has introduced several new preventative maintenance features, including Vehicle Inspection, Fault Code Intelligence, Automated Work Orders and Level Monitoring.

● Vehicle Inspection: Now, drivers can simplify the vehicle inspection process by automatically converting inspection notes from voice to text. In turn, managers can ensure that reports are properly completed by viewing drivers’ walkaround paths, the duration of the inspection and quality of the report photos. To help maintain compliance, the platform triggers real-time alerts for missing vehicle inspections, monitors FMCSA data, reviews inspection result and violations and audits driver behaviour. This AI-powered functionality works in low-connectivity and loud environments and results in faster inspections and streamlined repairs and maintenance.
● Fault Code Intelligence and Automated Work Orders: This optimisation extends to the back office, where fleet administrators can view the Vehicle Inspections in a unified dashboard. Fault code intelligence automatically deciphers the codes and uses AI to create maintenance work orders. In addition, Samsara now offers AI invoice scanning to help quickly upload external vendor invoices into the platform, reducing administrative time and errors associated with manual entries.
● Level Monitoring: With level monitoring, organisations have near real-time visibility into levels across a wide range of tank types. This insight enables improved tank utilisation and the ability to optimise inventory.

“Physical operations organisations are at the forefront of adopting AI because it saves lives. It also drives a more efficient use of labour, fuel and energy savings, and higher utilisation of capital assets,” said Kiren Sekar, Chief Product Officer, Samsara. “With the rollout of Samsara’s new AI-powered solutions, we are giving physical operations leaders a real partner on both safety and efficiency.”

HappyRobot Integration

Continuing its commitment to bring cutting-edge AI to its customers, Samsara today announced a new partnership with HappyRobot, a pioneer in AI-powered voice solutions for the logistics sector. Samsara Ventures also announced an investment in HappyRobot to reflect our belief in its vision and the transformative potential of agentic AI.

HappyRobot offers truly human-like agentic AI to automate communications via phone, email and text to boost efficiency and improve customer satisfaction. Organisations can use agents to automatically call drivers or customers to notify them of shift details or order status, to navigate phone trees, negotiate contracts with freight brokers and even for screening, hiring and onboarding.

HappyRobot users are automating more than 20 million conversations annually, reducing call times by half and cutting operational costs by a third. Existing Samsara customers like Werner are seeing tremendous value from HappyRobot’s technology.

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AI-powered Transport Operations Platform Upgraded

 

Samsara Reports Q1 Financial Results

Posted on by David Priestman

Samsara, the pioneer of the ‘Connected Operations Platform’, has announced its Q1 FY26 financial results, reporting $366.9 million in revenue, representing 32% year-over-year growth. This quarter reflects Samsara’s momentum and success in delivering innovation and a proven ROI for its customers, concluding the quarter with $1.54 billion in Annual Recurring Revenue (ARR). The company also furthered its success in empowering frontline workers and transforming physical operations, having expanded its $100k+ customer count by 154, an increase of 35% year-over-year.

Sanjit Biswas, CEO and Co-Founder at Samsara, comments: “We’re also broadening our integration with OEM telematics. We established an integration with Mobilisights, the data-as-a-service division of Stellantis. Stellantis is one of the world’s largest vehicle manufacturers that covers brands including Alfa Romeo, Citroen, DS Automobiles, FIAT, Jeep, Opel, Peugeot, and Vauxhall. We expect that the integration will enable over 14 million vehicles to connect directly to Samsara’s Connected Operations Platform without the need for additional hardware.”

Sanjit Biswas, CEO

“We delivered a strong first quarter of the new fiscal year with Q1 revenue of $366.9 million, growing 32% year-over-year in constant currency,” added Biswas. “In today’s uncertain macro environment, we are partnering with our customers to help them get more out of their labour, resources, and assets. Our AI-powered platform delivers a clear and fast ROI for our customers and improves the safety, efficiency, and sustainability of their operations.”

“Samsara’s Q1 performance reflects the growing demand for our AI platform and its critical role in strengthening operations,” said Amit Vyas, Chief Revenue Officer at Samsara. “It’s rewarding to see our technology not only making a significant difference in reducing costs for our customers, but also how much frontline workers love and value it. We are energized by this moment and remain focused on delivering innovative solutions to the world of physical operations.”

Solving Critical Challenges with an AI-Powered Platform

Samsara’s platform is essential for organizations looking to reduce costs through enhanced safety cultures and improved efficiency. Its AI-powered platform directly addresses complex, widespread challenges felt by customers, including high safety risks and drains on productivity caused by poor visibility and asset downtime. The company continues to strengthen its platform with key innovations that improve operations:

Advanced AI Safety Features: New Intelligent Safety Inbox and AI-powered Insights for smarter risk identification and coaching, along with enhanced positive recognition tools (Streaks & Milestones, Personalized Kudos, Shared Visibility) deliver improved safety outcomes and boost employee engagement.

AI-Powered Maintenance: Fueled by Samsara’s massive data set, capabilities such as fault code insights, real-time vehicle diagnostics, pre-populated work orders, paperless Driver Vehicle Inspection Reports (DVIRs), and customizable maintenance alerts support improved uptime and longer asset lifetimes.

Expanded OEM Integrations: Partnerships with Hyundai Translead, Stellantis (Mobilisights), and Rivian streamline fleet management by bringing vehicle data directly into Samsara’s platform.

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AI-powered Transport Operations Platform Upgraded

 

AI-powered Transport Operations Platform Upgraded

Posted on by David Priestman

In response to today’s high demand for resilience in the world of physical operations, Samsara Inc., pioneer of the Connected Operations® Platform, announced its new Upgrade for Smarter Operations programme across the UK and Ireland, France, Germany, Austria, Switzerland, Netherlands, Belgium and Luxembourg markets. The programme is designed to make it easy for organisations that rely on systems with inadequate capabilities and customer support to upgrade to Samsara’s advanced and comprehensive AI-powered platform. Eligible companies to upgrade include organisations like Lightfoot, Microlise, Webfleet, Trakm8, Lytx, Geotab, Verizon Connect, VisionTrak, and Masternaught among others.

“We switched technology providers because our previous telematics and cameras were unreliable – the data was poor, and our drivers didn’t trust it, hindering bonus planning. We were close to choosing Microlise, but Samsara’s ability to identify key events and behaviours stood out, offering a path to improve our culture through training,” said Peter Cox, Head of Transport, Clean Linen.

Advantages of the Platform

As the most widely-used and fastest-growing connected operations platform, Samsara is committed to continuous innovation and customer success. In fact, the company holds hundreds of patents and has proven to deliver 8x ROI. This commitment translates into many tangible benefits as organisations that use Samsara’s platform can experience:

• Unrivalled AI Insights and Safety: Samsara’s AI is trained on more than 14 trillion data points, more than any other in its industry. Customers leverage its industry-leading AI to gain actionable insights that improve safety, efficiency, and decision-making across operations.
• Expert Partnership, Dependable Supply Chain, and Unwavering Reliability: Customers can rely on Samsara’s solutions for their mission-critical operations, benefiting from secure, scalable, and flexible technology, 99.99% platform uptime, extensive European coverage ensuring top-tier connectivity, rapid 48-hour hardware shipping, and a limited lifetime hardware warranty, all backed by dedicated 24/7 expert support. From day one, customers work with Samsara’s customer success managers and implementation consultants, who stay with them through every stage of their journey.
• Technology Drivers Love: Improve driver satisfaction and retention with leading safety technology and the industry’s number-one rated driver app, designed to be easy to use and to make administrative work simple for drivers.
• Committed to a sustainable future: Samsara customers globally have collectively saved over 1.3 million metric tons of CO2 emissions through the platform’s features designed for efficient fuel use and reduced emissions.
• Future-Proof Stability: Samsara is a long-term, financially strong partner, growing more than 30% year-over-year, and is continuously innovating for its customers, as evidenced by its more than $1B invested in research and development to date.

Thousands of organisations have switched to Samsara because of these advantages and more. Below are a few of their stories with perspective on Samsara’s differentiated solutions and support:

• “It was only when we started investigating alternatives that we discovered Samsara’s AI-based technology. We soon realised it was the perfect fit for us, providing information we needed in real-time,” commented Olivia Fagan, Compliance Officer, Fagan & Whalley
• “We see Samsara as a strategic partner that not only helps us to achieve our current goals, but also supports our long-term vision of a sustainable and successful company… We particularly appreciate the transparent and predictable cost structure that Samsara offers us. Unlike other providers, we get an all-inclusive solution that impresses with its intuitive, user-friendly platform,” added David Intruglio, Head of National Logistics, Alsco
• “When we studied the market, we realised that Samsara differentiated itself from its competitors with particularly effective, latest-generation solutions. We also appreciated their ability to respond very quickly to our specifications with great precision. For the installation of the first gateway, a Samara technician guided us by videoconference and it took us barely 15 minutes. We installed the subsequent units completely independently and very easily, taking just 5 minutes per vehicle,” said Karim Aït Soumane, Co-Founder, TMA Express
• “The Samsara safety score has been a runaway success. It’s given myself and other drivers something to compete over, I can’t count the number of times we’ve joked about beating each other’s score, it’s a fantastic system,” concluded Eddie Burns, Driver and Driver Manager, Midland Tyre Services

AI Tools for Fleets
“The world of physical operations is the engine of our economy, driving over 40% of global GDP and impacting everyone’s daily life,” said Philip van Der Wilt, EMEA SVP and GM, at Samsara. “The legacy solutions some are relying on simply aren’t built for today’s economic uncertainties and operational complexities, eroding the confidence leaders need. That’s why we’re making it even easier for them to upgrade to the clear advantages Samsara’s platform delivers.”

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