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Tag: delivery

Video Telematics Achieves Benefits

Posted on by David Priestman

Urgent Services, a London-based provider of same-day delivery and courier services, is using a connected multi-camera video telematics system from Inseego to improve road safety, reduce operational costs and better protect its reputation. The video telematics solution – fitted on a fleet of new vans that handle critical deliveries across London and Nationwide – has provided added visibility and support to both drivers and office-based managers.

The connected multi-camera system incorporates forward, rear, side and load cameras for a 360-view of the vehicle and cargo space, as well as and in-cab monitor that allows the driver to view all blind spots. This useful driving aid provides a view of nearby vulnerable road users (VRUs) and greater understanding of surroundings during low-speed manoeuvrers. Video is displayed based on specific actions, so the rear camera is shown on screen during when reversing, while the use of the indicators triggers live footage from the appropriate side camera to support any left-and right-hand turns.

Meanwhile, the video telematics solution has been used to determine the exact circumstances of a vehicle collision, helping Urgent Services to defend liability and challenge any 50/50 claims by having access to irrefutable video evidence and supporting data. There have been three incidents where third parties have knocked off a wing mirror when driving past a Urgent Services vehicle, which has been captured by the side camera and allowed the company to prove exactly what has happened.

There have also been multiple occasions where Urgent Services has used historical video to resolve customer disputes, with the multi-camera system configured to continue recording after the ignition has been switched to validate proof of delivery. Where recipients have claimed non-delivery, the company has used footage from the customer location showing the driver unloading and delivering the package. In addition, the load-facing camera has proven useful for monitoring how drivers are handling and securing cargo, especially when items are of high value or fragile.

In April 2021, Urgent Services undertook a journey to Ukraine to deliver a shipment of humanitarian aid. The multi-camera system was used to track the location and progress of the vehicle through cloud-based software, while live video from the cameras provided added peace of mind and confirmed driver welfare.

Derwent Jaconelli, Managing Director at Urgent Services Limited commented: “We have an excellent standing in the marketplace and the Inseego multi-camera system is helping to maintain this positive reputation and ensure we are operating safely and responsibly. There were some initial concerns amongst our drivers, but within a matter of weeks, we were able to use video footage to thwart several dishonest claims for non delivery claims, so this was quickly overcome.”

Steve Thomas, Managing Director of Inseego UK Ltd said: “We are seeing a growing number of fleet operators turn to video telematics as an effective way of safeguarding drivers, keeping other road users safe and protecting their business. Our comprehensive range of connected dashcams and multi-camera systems means we can create tailored solutions that meet the precise needs of our customers.”

Network’s Future Accelerates with Innovation Partner

Posted on by David Priestman

The world of logistics might not seem an obvious fit for AI, but Leicestershire based Pall-Ex is embracing this powerful technology to help deliver a more efficient and improved level of customer service.

Partnering with The Algorithm People, a transport optimisation specialist delivering a suite of products and services using powerful algorithms based upon artificial intelligence, Pall-Ex will be able to offer best in class tracking for customers.

Following an extensive tender process, Pall-Ex chose The Algorithm People’s Optimize package to help deliver its NexusETA project. This is the latest addition to its Nexus freight tracking software which will have the capability to calculate the estimated time of freight arrival and provide a delivery time window to its customers and the goods recipients. Optimize is designed to provide optimisation, decarbonisation and innovation to fleet operators. Its technology roadmap will enable Pall-Ex Group to not only deliver the first phase of NexusETA, but also support its future vision and objectives.

Dave Dunhill, Chief Technology Officer at Pall-Ex Group, commented: “NexusETA is a significant project that will deliver a magnitude of benefits to our partners, members and customers. I am delighted we are partnering with The Algorithm People as they can provide the innovative technology required to deliver this project. In addition, we were impressed by their appetite to succeed and be a part of the Pall-Ex Group technology journey.”

Colin Ferguson, CEO at The Algorithm People, added: “We are proud to be supporting Pall-Ex Group in delivering its vision for the next significant addition to the Nexus platform. Our algorithms will help to provide an innovative solution for the business, bringing major benefits to customers with a more specific indicator of when their goods are due to arrive.”

Pall-Ex Group has a 24-hour operation which requires detailed and accurate planning tools. The addition of NexusETA will help the business to make communication with its customers smoother benefitting its entire network base.

Partners to Deliver Unified Last-Mile Experience

Posted on by David Priestman

FarEye today announced a strategic partnership with Syscons to deliver a streamlined, end-to-end pre- and post-purchase last-mile delivery experience for retailers, fashion brands and manufacturers in Europe. The FarEye delivery management platform becomes part of Syscons’ supply chain and omnichannel solutions they support and implement, with the aim to simplify and expedite customers’ implementations, leading to faster time-to-market and increased value on their investments. FarEye will work closely with Syscons with customers particularly in Southern Europe to deploy their last-mile solutions.

FarEye will work with both divisions of Syscons Group – Syscons Interactive and Syscons Industries- which supports fashion brands and retailers in their digital transformation journey and manufacturers in their direct-to-consumer transformation journey. Together, the companies will provide a superior last-mile technology platform with Syscons’ omnichannel portfolio for a complete end-to-end commerce solution. This partnership also combines Syscons’ SAP expertise as well as FarEye’s SAP-certified last-mile and parcel visibility capabilities to bridge the gap between strategy and execution of the complex transition from serving business to serving consumers.

“One of the biggest challenges for companies in implementing a last-mile platform into their technology stack is the sheer complexity and volume of technology to integrate – from WMS to OMS to ERP,” said Suryansh Jalan, president, FarEye. “Combining our last-mile platform with Syscons’ expertise deploying large-scale omnichannel solutions solves this challenge, leading to faster deployments and value for companies as they look to turn the order-to-door delivery experience into a competitive advantage.”

FarEye’s products are oriented to key areas in the last-mile delivery journey – Ship, Track, Route, Execute, and Experience. Underpinned by the FarEye delivery management platform, FarEye ensures deliveries are on-time and accurate, from order-to-door. Companies rely on FarEye to increase operational efficiencies in the last mile, and create brand loyalty through successful delivery experiences.

“We share a common vision with FarEye to ensure a superior consumer experience. Combining both our technologies and our expertise strengthens our collective ability to help brands and retailers create efficient, successful commerce strategies that drive revenue and lower costs,” said Fabio Arrigoni, Partner, Syscons Interactive.

“We look forward to expediting manufacturing last-mile delivery strategies together for our joint customers,” said Pierpaolo Russo, Managing Director, Syscons Industries.

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.

Revolutionising Logistics 3 Words at a Time

Posted on by David Priestman

Global location company what3words will be exhibiting at the Retail Supply Chain and Logistics Expo in London from the 28th February to the 1st March. Adoption of the technology in the logistics and e-commerce industry is growing at pace, and the technology is playing a crucial role in helping to tackle the inefficiencies that are caused by inaccurate addressing. Jennifer Christie, Logistics & E-commerce Lead at what3words, (pictured) writes.

Inefficiencies in the Last Mile

The e-commerce boom has led to a rise in deliveries, and today as many as 85% of UK internet users place orders online. However, 74% of the UK population say guests, deliveries or services struggle to find their homes on a daily basis. Inaccurate addresses cost businesses time and money, and damage customer satisfaction. In fact, 56% say that they won’t shop with a retailer following a poor delivery experience.

The last mile accounts for up to 55% of the delivery cost, largely as a result of poor addressing. Globally, 70% of street addresses don’t lead directly to the front door, and postcodes can cover large areas, making it difficult to navigate to precise delivery locations such as entrances to large apartment buildings, rural cottages, or a tucked away side passage.

In fact, over a third UK adults have to add in additional delivery notes to help direct couriers to their front doors. Across the world, thousands of duplicate road names exist, for example, there are 34 “Victoria Roads” in London alone, causing confusion and complication for delivery drivers, and prolonging delivery times for the customer.

The simplicity of what3words addresses

It’s clear that a simple and reliable way to identify and communicate locations could transform the experience throughout the delivery supply chain. This is something that global location technology, what3words, is perfectly positioned for.

what3words is revolutionising the way we communicate location. It has divided the world into a grid of 3m x 3m squares, and given each square a unique combination of three random words, known as a what3words address. Now every loading bay, parking space, and unregistered new build block entrance has its own unique what3words address. For example, ///quiet.going.leaves will take you to a precise entrance to Spitalfields Market in London. The system works offline, is available in 54 languages, and free to download for iOS and Android, or via the online map at what3words.com

Not only is what3words making life more simple and less frustrating, but it is also increasing efficiency rates. In a delivery test conducted by DPD and Mercedes-Benz using what3words addresses, it was found that deliveries were performed 15% faster, cementing its role as a solution to the widespread last-mile problem.

In the UK, what3words is becoming a standard in the logistics industry, with major industry players such as DPD UK, DHL Parcel UK, Evri, Metapack, GFS, and APG all adopting the technology. There’s been incredible momentum in the last six months alone. DHL Parcel UK recently announced a new element to its partnership with what3words; now, all of its retailer partners can add a what3words address field at checkout. boohoo group PLC, one of Britain’s leading fashion groups, has introduced efficient deliveries for customers across its portfolio of brands. The feature has been launched on the checkout pages of boohoo, boohooMAN, Nasty Gal, Burton, Dorothy Perkins, Wallis, Warehouse, Coast, Misspap, Karen Millen and Oasis.

what3words is also being used by logistics companies around the world – DB Schenker and GLS in Germany; DTDC and Ecom Express in India; Aramex in the Middle East, and AxleHire in the United States. And most recently in Vietnam, HSV Group has added what3words address fields at checkout, meaning customers of Reebok Vietnam, BeautyBox and The Face Shop can get their parcels delivered exactly where they need to go.

On-time, Cost per Delivery KPIs for Logistics Providers

Posted on by David Priestman

FarEye released the full findings of its Eye on Last-mile Delivery Report today, conducted with Researchscape International, which explores retailers’ and logistics providers’ last-mile delivery priorities and opportunities over the next five years.

Logistics providers’ priorities for performance improvement differs by company size

FarEye’s research findings for logistics providers reveals that for providers over $100 million in revenue, on-time delivery (74%) and cost per delivery (62%) are their top two priority KPIs to improve. For providers under $100 million in revenue, their top two priorities are cost of delivery (73%) and customer satisfaction (64%). As logistics providers grow, complexity and scale increase, where on-time deliveries become more challenging to execute with precision.

“Unlike retail, last-mile delivery is the backbone of logistics providers’ operations and their goals will be focused on delivery performance and cost efficiencies, above all. While their priority improvement metrics don’t differ heavily from retailers’ priority improvement areas, the difference lies in the size of the logistics provider. With size comes complexity, but also efficiency, where the cost per delivery goes down, but the difficulty in managing and tracking orders goes up,” said Stephane Gagne, vice president, product, FarEye.

Retailers and logistics providers must work together to achieve superior deliveries

How retailers and logistics providers work together to achieve the pinnacle delivery experience – one that simultaneously reduces cost to deliver while increasing customer satisfaction will be crucial. Outsourced delivery networks have become a way for retailers to increase speed to deliver (64%) and reduce cost (37%) of last-mile delivery, however, it comes with the sacrifice of less control of the consumer experience.

FarEye’s initial report findings denote that 84% of retailers that have outsourced their delivery networks want more control of their delivery networks. Specifically, 33% of retailers are challenged by logistics providers’ inability to provide reliable information and they rank carrier performance as the top factor that inhibits delivery speed.

Logistics providers’ last-mile delivery growth priorities

Over the next year, 77% of logistics providers expect their budgets for last-mile delivery technology to grow. Eighty-two percent of logistics providers claim they will likely change or buy a new last-mile delivery solution in the next 1-2 years. Forty percent of logistics providers expect to buy a last-mile delivery platform in the next five years, vs. building their own in-house (40%). Similar to retailers, logistics providers are also evaluating electric vehicles (80%), autonomous vehicles (44%) and drones (38%) to make their fleets more sustainable and efficient, over the next five years.

Research Methodology

The FarEye Eye on Last-mile Delivery research was released in two parts, in January and February 2023. FarEye analysed responses from 300 leaders across retail and logistics with responsibility for logistics and retail operations in the U.S. (32%), EMEA (36%) and APAC (32%) regions.

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye has 150+ customers across 30 countries and five offices globally. FarEye, First Choice for Last Mile.

ShipStation adds UPS to its Carriers

Posted on by David Priestman

ShipStation, a cloud-based e-commerce shipping solution, today announces that UPS is live on its carrier services platform in the UK. This new collaboration gives UK merchants using ShipStation access to UPS’s domestic and international shipping services at discounted rates, making it easier to scale their delivery operations, save on shipping costs and grow their revenue.

Quick and easy to set up, the integration gives merchants more choice and transparency when it comes to shipping. Merchants will also have the option to drop off at a growing network of nearly 35,000 UPS Access Point® locations across Europe for greater convenience and control over their deliveries. With no volume commitments, all merchants with a ShipStation account can add and access UPS as they streamline their delivery operations.

“Small and medium-sized businesses are the heart of the global economy, and we’re always looking for ways to make e-commerce easier for them – especially when it comes to cross-border trade,” said Dana Nino, Vice-President of Marketing at UPS. “We’re excited to work with ShipStation to bring our shipping services to more UK businesses. Having easy access to UPS’s flexible, reliable shipping options at discounted rates will help them achieve their business goals and thrive in the world of global e-commerce.”

“At a time when it’s more important than ever for small and medium-sized businesses to save on costs, we’re delighted to be expanding our relationship with UPS to the UK market.” said Mike Hayers, General Manager Europe at ShipStation. “Businesses on our platform can directly access UPS’s affordable rates on our carrier services platform to ship with the utmost ease to wherever they need to in the world. By removing the complexities and inflexibilities often associated with delivery management and instead giving greater choice and control when it comes to shipping, we’re enabling our merchants to focus more on the most essential part of their business, the end-consumer.”

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders – wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfilment services, including UPS, FedEx, USPS, Royal Mail, Amazon, Shopify, and BigCommerce. ShipStation is a member of the Auctane family of companies and is headquartered in Austin, TX.

Direct-to-Consumer Evolves

Posted on by David Priestman

A newly released report on the rise of Direct-to-Consumer (DTC) found that decision-makers across ecommerce, manufacturing, retail, transport and logistics supply chain, and wholesale businesses in North America find DTC channels key to unlocking better customer experiences and achieving higher profit margins.

The research, commissioned by Deposco, a leading provider of omnichannel supply chain fulfilment solutions, highlights these findings about the rise of Direct-to-Consumer models:

• When asked about key drivers for using DTC models over a third (36%) of respondents highlighted access to more customer data to drive business strategy and a further 31% referenced reduced costs
• Almost 9 out of 10 respondents (89%) have seen increased sales through DTC channels over the past 12 months

This report indicates a massive trend that DTC – which will contribute more than one-half of overall sales by 2026 – enhances the customers experience in tandem with ensuring profitability of organization as the biggest benefits of DTC. Further to this the report also reveals that sustainable practices are an emerging focus for DTC brands. Almost half (48%) of the sample say they have the capability to “easily combine separate orders for delivery at the same time”, an approach that reduces environmental emissions by bringing down the number of deliveries needed.

The focus on sustainability is also gathering ground across the wider supply chain, with 30% saying they are looking toward growing the proportion of stock sourced from nearshore suppliers. Long-term scalability and future success with DTC will require proactive moves toward enhanced efficiencies and operational savings. For example, investing in technologies that allow different retailers to collaborate on delivery runs, or incentivize consumers to go for a more sustainable option through a better price on consolidated orders, would benefit everyone.

Deposco’s complimentary report, ‘The Rise of Direct-to-Consumer in North America: How businesses can break through the barriers and make a success of DTC channels’, is now available.

Deposco’s Bright Suite of omnichannel fulfilment supply chain applications is how fast-growing companies rapidly scale their warehouse management and order management operations, so they can see what inventory they’ve got, where it is, and where to position it to fulfil demand when It’s Grow Time™. It’s the only solution that provides this much actionable insight into both your supply chain and the broader marketplace. Streamlined into One Solution, One Focus, One Team. That’s why over 3,000 of the world’s fastest-growing ecommerce and DTC businesses rely on Deposco. We’re supporting over $10 billion in sales and over 51 million consumer orders annually. Last year, we saw total shipment growth increase by 78%.

Route Planning Optimization Cuts Delivery Distance

Posted on by David Priestman

Descartes Systems Group, a global leader in uniting logistics-intensive businesses in commerce, announced that Topps Tiles, a British tile retailer, is optimising its fleet delivery capabilities with Descartes’ cloud-based route planning and optimisation solution. By working with Descartes, Topps Tiles is decreasing the average kilometres driven per delivery route by two percent and gaining a better understanding of the potential impact of changes to its delivery strategies.

“With over 300 stores nationwide in the U.K., we’re continuously evaluating how to maintain a high degree of customer service while reducing operational costs, especially today’s high transportation costs,” said Simon Macdonald, National Transport Manager, Topps Tiles. “Working with Descartes, we’ve replaced manual, spreadsheet-based processes with automated route planning to optimise the volume of tiles being delivered at any given time, as well as the routes our vehicles are travelling. Descartes’ strategic route modelling capabilities are also enabling us to model delivery scenarios and make more informed strategic decisions, which would have been nearly impossible with traditional resource-intensive analytical methods.”

Route Planning Optimization

Part of its Routing, Mobile and Telematics suite, Descartes’ route planning and optimisation solution helps brands, retailers and logistics providers reduce costs with more agile and efficient routing, improve fleet resource management by generating additional delivery capacity and become more sustainable through the reduction of their CO2 footprint and their use of paper across the route network. The strategic route modelling capabilities allow companies to understand and optimize their delivery and customer service strategies before having to execute them. Descartes’ mobile application helps drivers perform their daily routes, keeps managers aware of the progress and provides an accurate estimated-time-of-arrival (ETA) to notify customers of their deliveries. Proof of delivery (POD) capabilities support customer service excellence and order accuracy through real-time mobile communication.

“Topps Tiles’ long-term success is based upon its ability to continually provide customers with a superior shopping experience while offering cost competitive pricing,” said Pól Sweeney, VP Fleet Sales in Europe at Descartes. “We’re delighted to help Topps Tiles minimize its operational costs today through our route planning and optimisation solution and in the future with our strategic route modelling capabilities.”

 

Supply Chain on-Time, in Full Strategies

Posted on by David Priestman

If you work in logistics, then making sure your supply chain deliveries are on-time, in full will be key to your success, writes Paul Fordon, MD of TEPS.

It’s a key metric that should be placed near the top of the list in terms of importance. Yet despite having such an influential role in the long-term success (or failure) of a business, many companies within the supply chain fail to give this metric the full attention that it deserves.

But, how can you drive efficiency, and accuracy whilst saving time in your supply chain with on-time in full strategies? How can you ensure that you’re succeeding in this area? It all comes down to your on-time in full strategies. On this page, we’ll take a close look at OTIF, its benefits, and how you can improve yours.

What is OTIF?

OTIF stands for on time in full, a key metric used to measure efficiency in supply chain companies. An on-time in full delivery is essentially a successful delivery that arrived “on time” and “in full” (i.e., everything that was supposed to arrive did so). Your OTIF rate is the percentage of your total orders that meet this benchmark. Suppliers, logistics companies, and manufacturers can all use OTIF to measure their performance.

It can be difficult to achieve OTIF, especially for companies who have stock brought into ports or store their goods in warehouses, but there are things you can do to improve your OTIF rate.

Benefits of OTIF Strategies

Most companies within the supply chain will benefit from adopting strategies that improve their OTIF percentage. Why? Because there are so many benefits to doing so. The advantages include the following:

• Reducing Costs – A problem with OTIF is usually a result of a shipping problem. By identifying what those problems are, businesses can make changes that help to optimise their shipping process and reduce the need for expensive, expedited shipping services.

• Happier Customers – Customers rightly grow frustrated when they experience problems with their orders. By improving your OTIF percentage, you’ll give your customer satisfaction rates a nudge in the right direction.

• Improve the Company’s, Bottom Line – Late and missed deliveries can be hugely problematic and expensive for companies. At best, the company will need to pay for expedited shipping to fulfil an order. At worst, they may receive a hefty fine or lose a customer altogether. Investing in your OTIF will reduce unnecessary expenses and help to solidify long-term success.

How to calculate OTIF

Understanding your OTIF rate is key to measuring your company’s performance. There’s a simple formula you can use to calculate your rate. First, figure out the total number of deliveries that were made on time and in full. That means the orders that arrived when they were supposed to and contained everything that was supposed to be in the order (i.e., there was nothing missing, and the customer got everything they asked for).

Next, divide that number by the total number of deliveries you made. For example, let’s say you made 820 deliveries on time and in full. Your total deliveries were 950. The formula would be: 820/950 x 100 = 86%. You’ll never get a 100% OTIF rate, but you should aim to be as close to 100% as possible. A score of 85 – 90% is classed as very good.

How to improve OTIF

Even if you have a high OTIF rate, you may want to look at improving the score. There’s no downside to making as many on-time and in-full deliveries as possible. Some handy methods for improving OTIF include:

• Use Smart Warehouse Management Systems – You’ll have problems fulfilling an order if you don’t have items in stock. A smart warehouse management system will allow you to understand what inventory you have in your warehouse at any one time.

• Utilise Real-Time Visibility – Real-time visibility allows companies to keep up to date with the status of an order. By keeping tabs on the location of your shipment in real-time, you’ll be able to identify potential problems that could result in delays. You can also keep your customer up to date.

• Work with Experienced Companies – You’ll depend on other companies to deliver your goods on time and in full. Working with an experienced haulage, storage, and distribution provider will help to reduce the likelihood of issues that could cause a delay or other problems with your shipment.

Ultimately, it’s worth investing in your OTIF rate because of its importance to your business.

Funding to Boost Brands with Logistics Engine

Posted on by David Priestman

The logistics engine of Locad provides a cloud supply chain for brands to store, pack, ship, and track orders for ecommerce and omnichannel retail through a tech platform connecting a network of warehouses and shipping partners. Locad has announced it has raised an $11M Series A funding round to expand their supply chain platform that allows modern consumer brands in Asia-Pacific to automatically store, pack, ship and track their orders in a distributed, end-to-end supply chain as-a-service. The $11M Series A raised will be used towards network expansion, product development, and hiring talent across Asia-Pacific. The round was led by Reefknot Investments, a fund anchored by Temasek and logistics powerhouse Kuehne & Nagel.

Locad’s platform, dubbed the logistics engine, syncs inventory across sales channels such as Shopify, Lazada, Shopee, and TikTok Shop, and orchestrates end-to-end order fulfillment for B2C and B2B orders, from storage to delivery, through a network of warehouses and shipping partners. To date, Locad has served over 200 brands across Singapore, the Philippines, Thailand, Hong Kong, and Australia, and shipped more than 2 million orders while maintaining a 99% same-day order fulfillment rate.

“Ultimately, our goal is to enable a frictionless movement of physical goods and data across the supply chain for any brand and merchant, enabling anyone to sell anywhere, on any sales channel, and deliver seamlessly.” says Locad CEO and Co-founder Constantin Robertz, “As modern consumer brands are transforming to direct-to-consumer and omnichannel retail, we have seen that the supply chain and fulfillment infrastructure is a key barrier to scaling the business for many brands, and the bar is only rising further, due to higher customer expectations for fast delivery, and the complexity driven by an increasing number of sales channels.”

The series A funding round also saw participation from returning investors Sequoia India and Southeast Asia’s Surge, Febe Ventures, Antler, as well as new investors Access Ventures, JG Summit, and WTI.

“We are excited to partner with Locad to bring holistic end-to-end e-commerce logistics solutions to brands across Asia Pacific.” shares Ervin Lim, Vice President of Reefknot Investments, “Locad’s unique operating model of localizing warehouses into the cities ensures that inventory is kept close to the customers thereby enabling significant cost and time savings for both brand and consumer. We believe that Locad’s logistics engine will spur greater participation in the digital economy as consumers outside of Tier-1 cities can now receive their orders 2-3x faster at a fraction of the usual cost.”

Locad’s logistics engine provides the backbone to support the e-commerce and omnichannel growth of global consumer brands such as Havaianas, Reckitt Benckiser, and Emma Sleep in the region, while also expanding access to best-in-class logistics infrastructure to growing D2C brands and mid-market merchants.

“Success in omnichannel commerce for modern consumer brands requires a powerful supply chain orchestrated by software that seamlessly integrates the infrastructure of warehouses and shipping carriers. And that’s what we’re building here at Locad” added Constantin Robertz.

Committed to democratizing the back-end supply chain of e-commerce, Locad will use its $11M Series A funding towards building the region’s largest fulfillment network. The company is adding warehouses, partnering with transport operators, and hiring talent across the region to scale in Southeast Asia and Australia.

“Over the next 5 years, we expect to build the region’s largest network of warehouses, enabling next-day delivery in Tier 1 to 3 cities across the region, and make this available to brands and merchants in one integrated platform” concluded Constantin Robertz.

Locad is a logistics engine enabling e-commerce brands with a cloud supply chain to grow their omnichannel business and automatically store, pack, ship, and track orders across Asia-Pacific.

Locad’s tech platform syncs inventory across online channels and organizes end-to-end order fulfillment through their reliable network of warehouses and carriers across Singapore, the Philippines, Thailand, Hong Kong, and Australia, with more locations opening soon. Through this, brands and merchants get a geographically distributed warehousing infrastructure that allows them to stock goods closer to customers, enabling faster delivery at lower cost.

 

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