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Tag: DHL Supply Chain

DHL Supply Chain signs contract for sustainable battery recycling

Posted on by David Priestman

DHL Supply Chain has signed a long-term contract with Fortum Battery Recycling, a business of the Nordic energy company Fortum. The agreement covers the development and provision of customized service logistics solutions for the recycling of electric vehicle (EV) batteries. With this partnership, both companies are making an important contribution to promoting sustainable supply chains and conserving valuable resources.

Fortum Battery Recycling is the only player providing a European solution for every stage of the battery recycling value chain. The company is a pioneer in the development of processes to efficiently recover valuable raw materials such as lithium, cobalt, and nickel from used batteries with minimal waste residue, thus driving forward the circular economy in electromobility. Under the agreement, DHL Supply Chain will provide customized service logistics solutions to ensure that Fortum’s recycling processes run smoothly, safely, and efficiently.

Forward-looking service logistics solutions for battery recycling

DHL Supply Chain’s service logistics goes beyond conventional logistics services. The aim is to ensure the business success of customers by guaranteeing the functionality of products and technologies throughout their life cycle. In the field of battery recycling, this means that DHL Supply Chain is responsible for the entire spectrum of services in the logistics segment. These include the safe transportation, storage, and handling of used EV batteries, as well as timely delivery to Fortum’s recycling facilities.

“Our collaboration with Fortum underscores our commitment to providing innovative logistics solutions to meet the growing demands of e-mobility,” explains Hendrik Venter, CEO at DHL Supply Chain EMEA. “Through our expertise in service logistics and our global network, we can help Fortum expand their recycling capabilities while maintaining the highest safety and sustainability standards.”

Sustainable solutions for electromobility

For Fortum, the cooperation with DHL Supply Chain is an important step in further expanding its sustainable recycling solutions and making the market for electric vehicles even more environmentally friendly. “We are proud to be working with DHL Supply Chain to develop an efficient and sustainable logistics solution for the recycling of EV batteries,” comments Anssi Airas, Head of Business Line Battery at Fortum. “We believe that electrification of Europe is not possible without sustainable recycling of batteries taking place in Europe, for Europe. The cooperation with DHL is an essential building block for our mission to promote the circular economy and maximize resource conservation.”

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DHL eCommerce to Merge with Evri

Posted on by David Priestman

Evri, one of the UK’s largest dedicated parcel delivery companies, and DHL eCommerce, the e-commerce logistics specialist of DHL Group, have today announced a strategic transaction that will see the merger of DHL eCommerce UK with Evri. The merged Evri business will deliver over 1 billion parcels and a further 1 billion business letters annually and is poised to bring significant benefits to consumers and businesses by offering greater choice and cost competitive solutions. As part of the transaction, DHL Group will acquire a significant minority stake in Evri.

Evri’s cost-effective and flexible courier offer will be complemented with the addition of DHL eCommerce’s premium van delivery network. Rebranded Evri Premium – a network of DHL eCommerce, this will remain a dedicated and secure, separate network that will offer fast, time-sensitive deliveries with enhanced shipping security protection for high-value and large items for B2B and B2C parcel services.
The new Group will include an expanded international capability for inbound and outbound parcels to complement Evri’s own international network by making use of DHL eCommerce’s extensive expertise in cross-border parcel shipping and out-of-home network of nearly 150, 000 global access points. This includes faster transit times across the world with access to DHL’s own eCommerce network in Europe, the U.S. and selected Asian markets such as India.

Notably, Evri is entering the UK business letter market for the first time, with DHL’s UK Mail retained in the new combined Group and offering a best-in-class mail service. This will also offer e-commerce businesses more options for sending lighter-weight items. In addition, customers will benefit from the Group’s new combined out-of-home shop and locker network parcel delivery and collection which will be the UK’s largest.

Martijn de Lange, CEO of Evri, said: “We are excited that DHL eCommerce UK will merge with Evri to bring together two highly complementary UK businesses – committed to innovation and offering customers and clients the best possible service. By combining Evri’s scale, innovation and DHL eCommerce’s best-in-class premium van network, we are creating the pre-eminent parcel delivery group in the UK. Over the last decade Evri has grown ten-fold in size and this transaction will further expand our access into the European and global e-commerce markets. Since Apollo-managed funds came on board as our owners, they have backed our intent to drive forward and grow to become the UK’s premier parcel delivery business.”

Pablo Ciano, CEO of DHL eCommerce, said: “DHL eCommerce and Evri both stand for top service quality, reliability, and sustainability, which makes this partnership a great fit for our customers. Together, we’ll be able to offer more efficient, far-reaching, and innovative solutions to keep up with the fast-paced e-commerce market. By joining forces in the UK, we’re creating a one-stop shop for all our customers’ parcel needs here and giving them better delivery options from around the world.”

The service portfolio of the newly formed Group will include:
• Cost-effective and flexible courier network for next-day and standard deliveries for small and large items for retailers, businesses and consumers.
• A separate, dedicated and secure premium network for high-value and larger parcels for B2B and B2C deliveries.
• A leading SME one stop shop solution which offers everything from mail, lightweight, larger, secure, B2B, international and fulfilment services.
• The UK’s largest out-of-home network of 15,000 access points.
• Extensive international capability to complement Evri’s own international network by making use of DHL eCommerce’s expertise in cross-border parcel shipping and global out-of-home network of nearly 150,000 access points.
• The operation of a best-in-class mail service on behalf of businesses in the UK.

On completion, the combined Group, will bring together a team of over 30,000 couriers and van drivers, 12,000 colleagues, with a fleet of 8,000 vehicles to deliver over 1 billion parcels and 1 billion letters annually.

Evri Chairman and Apollo Partner Alex van Hoek, said: “This is a tremendous milestone in Evri’s journey, and we are delighted to welcome a global leader like DHL as a strategic partner and shareholder. By embracing technology and innovation, Evri has grown from strength to strength in a dynamic e-commerce market. With DHL’s complementary expertise and strong network, the business is well positioned to further improve its reliable services and the customer experience.”

Following completion, Martijn de Lange will lead the combined business in the UK, with Stu Hill, currently CEO of DHL eCommerce UK, becoming MD of Evri’s Premium DHL network business. The DHL eCommerce UK executive team will also join the new group.

Evri will continue to be majority owned by Apollo-managed funds. Completion of the transaction and the outlined partnership are contingent upon closing conditions, including customary regulatory approvals. The businesses of DHL Express, DHL Supply Chain and DHL Global Forwarding in the UK are unaffected by this transaction and will continue to operate as they do at present.

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DHL and Sky Extend Warehousing Contract

Posted on by David Priestman

DHL Supply Chain UK has been appointed by Sky in a new multi-year warehousing contract. The new contract builds on an existing, long-term partnership between the two businesses and will see DHL continue to provide expert warehousing services for Sky’s flagship product, Sky Glass.

Operating out of its Milton Keynes distribution centre, DHL’s highly specialised technical services hub provides a range of sustainable solutions. From managing resale platforms to handling the return, repair, and refurbishment of used technology, DHL will continue to support Sky in reducing waste by delivering an effective circular model.

Plans have also been approved to transition the Milton Keynes warehouse to a carbon-neutral building by the end of 2026, aligning with both companies’ green business commitments.

The new contract follows DHL’s support in the seamless launch of the Sky Glass Gen 2 product earlier this year. With plans to expand the Sky Glass range again later this year, DHL will play a vital role in receiving, storing and processing orders for new panels, while also providing accurate inventory levels and performing a series of quality checks on both new panels and customer returns.

Paul Stone, MD of Manufacturing Logistics at DHL Supply Chain UK, says: “The renewal of our partnership with Sky is testament to the exceptional service our team delivers. With a new Sky Glass product set to launch later this year, we are delighted to be leveraging our specialist services and industry expertise to support the business with sustainable solutions as it expands its offering.”

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DHL Supply Chain Invests in its UK Fleet

 

End-to-end Logistics for Farizon Electric Van

Posted on by David Priestman

Jameel Motors UK has appointed DHL to handle finished vehicle and aftermarket logistics for the all-newborn-electric Farizon SV large van in the UK. Established in 2016, Farizon is the commercial vehicle division of Geely, China’s largest private vehicle manufacturer. The Farizon SV is being introduced to the UK by Jameel Motors UK, a London-based automotive distribution business and part of Jameel Motors. The SV will be officially launched at the Commercial Vehicle Show at the NEC, Birmingham from 29 April – 1 May.

The Farizon SV sets a new benchmark in the electric van market. It features a host of advanced innovations, including drive-by-wire technology, a unique b-pillarless design, and cell-to-pack battery packaging, which combine to deliver market-leading cargo capacity, payload, range and an ultra-low loading height.

DHL will provide an end-to-end solution by combining the expertise and capabilities of its Supply Chain and Forwarding divisions. DHL Global Forwarding will manage the customs clearance and management of the vehicles and parts on entry into the UK. All Farizon vehicles coming into Felixstowe will then be collected by DHL Supply Chain, taken to its container facility in Stanton for checks, then transported to its finished vehicle site in Peterborough.

DHL Supply Chain will be responsible for the Farizon press and demo fleet, preparing vehicles based on custom specifications and managing delivery. For dealership and customer orders, DHL will manage pre-delivery inspections, software updates, and white glove delivery service, applying the same expertise, speed and professionalism to the commercial vehicles market that it offers across passenger vehicle contracts.

Aftermarket support will operate out of DHL’s facility in Stanton and will serve a growing Farizon dealer network, as well as direct customers across the country. DHL’s automotive logistics expertise is increasingly benefiting manufacturers and distributors aiming to enter the UK for the first time and grow market share, through rapid vehicle accreditation and strong aftermarket support.

Kate McLaren, Head of Marketing and Sales Operations at Jameel Motors UK, said: “As a new brand to the UK and with a new benchmark for the electric van market, we recognise the imperative of leveraging the expertise and experience of the very best partners. Having DHL’s expertise, extensive network and facilities as well as its commitment to quality is crucial to the success of our launch and long-term operations.”

Paul Stone, MD Manufacturing Logistics, DHL Supply Chain, added: “Setting up an entirely new operation is a significant undertaking. By giving Farizon a ready-made network and access to the highest level of automotive logistics expertise, we’re enabling seamless market entry. It’s an exciting time for the automotive industry with more choice and innovation than we’ve seen in decades. We’re proud to be a key part of such a dynamic industry and support our customers’ ambitious growth plans.”

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DHL Supply Chain Invests in its UK Fleet

 

Life Sciences and Healthcare Logistics Enhanced

Posted on by David Priestman

DHL Group has announced a strategic investment of €2 billion over the next five years to enhance its logistics capabilities in the life sciences and healthcare sector. This investment supports the Group’s ‘Strategy 2030’ and reinforces DHL’s commitment to helping healthcare customers grow, innovate, and serve patients more effectively worldwide. With 50% of the investment allocated to the Americas, 25% to Asia Pacific, and 25% to the EMEA region, DHL is expanding its global footprint to deliver integrated, faster, more reliable, and patient-centric logistics solutions wherever healthcare companies operate.

The investment will focus on enhancing high-quality infrastructure and technology across all logistics touchpoints – from storage, order fulfillment, and distribution to global shipping and last-mile delivery – creating even more resilient, scalable, and responsive supply chains for customers. A significant part of the investment will be allocated to establishing new cross-divisional GPD-certified Pharma Hubs for multi-temperature shipments lanes, expanding cold chain capacity in existing facilities, commissioning new temperature-controlled vehicles, and enhancing both passive and active packaging solutions to ensure sustainable delivery.

As the demand grows in critical areas such as clinical trials, biopharma, and cell and gene therapies, DHL is also investing in high-quality, specialized cooling infrastructure to accommodate low and ultralow temperature ranges. Additionally, the Group will implement cutting-edge IT systems that provide end-to-end visibility, ensuring product integrity, regulatory compliance, and confidence for healthcare providers and their patients.

With its new sector brand DHL Health Logistics, the Group consolidates its life sciences and healthcare expertise under one unified umbrella. This creates a seamless, end-to-end experience for customers, simplifying the management of complex, cross-border supply chains with confidence, agility and high quality service. The approach is designed to meet the needs of pharmaceutical, biopharma, and medical customers who require agile, connected logistics solutions that go beyond traditional service lines.

“Similar to DHL Group’s purpose of ‘Connecting people, improving lives’, our strategic investment in life sciences and healthcare is driven by our customers’ mission: delivering essential, often life-saving products to people in need,” said Oscar de Bok, CEO of DHL Supply Chain. “We’re building high-quality, integrated logistics solutions that are as innovative and reliable as the products our customers create – ensuring that patients everywhere receive the right treatment, at the right time, with complete confidence.”

DHL Group has long been a partner in life sciences and healthcare logistics, contributing over EUR 5 billion in global revenue in 2024. With an additional EUR 5 billion in projected incremental revenue by 2030, DHL Group is scaling its operations to match the fast-evolving needs of the industry and its end-users – healthcare professionals and patients alike.

Through this strategic investment, DHL Group is not only reinforcing its commitment to the life science and healthcare sector but also demonstrating a profound dedication to patient care by ensuring the efficient and reliable delivery of essential pharmaceutical products, clinical trials and cell and gene therapies. This approach positions DHL Group at the forefront of the industry, fully equipped to tackle challenges and seize opportunities in a rapidly transforming market.

Currently, DHL Group operates nearly 600 sites, hubs, and warehouses across close to 130 countries dedicated to life sciences and healthcare logistics, encompassing a total of more than 2,5 million square meters of temperature-controlled warehouse space. Building on this extensive network, our customers benefit from a comprehensive portfolio of fully integrated solutions. In addition to infrastructure investments, DHL Group has recently acquired CRYOPDP, a leading specialty courier focused on clinical trials, biopharma, and cell and gene therapies, to further strengthen its capabilities in this segment and expand the potential of its Pharma Specialized Network as part of the overall investment strategy.

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Volatile Trade Outlook

Posted on by David Priestman

DHL’s trade outlook conference call today witnessed a cautious attitude to 2025 forecasts and trends. Mike Parra, CEO of DHL Express Europe, expects impacts on trade between the US, Eurozone, and UK, and argues that DHL Express is supporting UK businesses in navigating these changes.

“There’s volatility and uncertainty for sure,” Parra said. “But globalization is not in retreat, as shown by our connectedness index recently. There has been a deceleration in global trade growth. Typically trade growth is double GDP growth, and that’s still the case for countries like Turkey. But currently trade is rising by the same as GDP in the UK and other countries,” which is not much therefore. “We are seeing growth in shipments by SEMs,” he added.

Saul Resnick, CEO of DHL Supply Chain UK, who was a guest on our Logistics Business Conversations Podcast recently, discussed inventory levels and infrastructure investments in the UK and what they reveal about business confidence in UK retail and manufacturing. “UK competiveness is under review,” he said. “FMCG investment is ok, as is moves to more automation and digitization. Omnishoring is trending. 90% of the affects of Brexit have taken place and we have adapted with our customers to these new arrangements.” In terms of inventory, “safety stock levels are down, so service is paramount. Products must be in the right place.”

“I thought we had seen the bottom last year, in terms of insolvencies and disruption in the UK, as a result of Brexit, but maybe it will be this year,” added Parra. “We’re getting closer to the full impact, it shall pass and the UK will bounce back. But what’s next? We’ve seen customer stop selling into the EU. On the plus side, our family of businesses offer consolidation warehousing and distribution to help.”

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I asked Parra and Resnick about their opinion on whether the UK should join the forthcoming ‘Pan-Euro-Mediterranean’ (PEM) convention and customs agreement. Is this the single best thing the UK Government can do to boost growth? “Anything that attracts more trade we will support,” responded Resnick. Parra said, “any free trade agreement for the UK now will be seen as positive in nature. Trade equals jobs!”

DHL Express operates 130 flights per day from the UK, particularly the East Midlands Airport hub.

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DHL Acquires Inmar Supply Chain Solutions

Posted on by David Priestman

DHL Supply Chain has announced the acquisition of Inmar Supply Chain Solutions, a division of Inmar Intelligence and a leading returns solutions provider for the retail e-commerce industry. The strategic acquisition will make DHL Supply Chain the largest provider of reverse logistics solutions in North America.

The acquisition will result in 14 return centers and around 800 associates joining the DHL Supply Chain business expanding the company’s North American footprint which currently stands at over 520 warehouses supported by 52,000 associates. Additionally, DHL Supply Chain will now strengthen its returns capabilities to include product remarketing, recall management, and supply chain performance analytics. Inmar Intelligence will retain its pharmaceutical reverse distribution business.

In the light of a rapidly growing e-commerce market and changing consumer behavior, returns are an increasingly important touchpoint for retail customers, both in store and online. These solutions will expand the value-added services available to DHL customers and create a more strategic delivery of holistic solutions for their most complex supply chain needs.

“DHL Supply Chain’s market-leading logistics expertise and the addition of Inmar’s suite of returns services and its talented workforce will enable us to provide best-in-class logistics services to our industry customers. Together, we will create a returns business in North America that is unmatched in its depth, breadth, capabilities, and talent to fuel long-term growth,” said Oscar de Bok, Global CEO of DHL Supply Chain.

“As companies strive to simplify their supply chain strategies and enhance their operational agility, DHL Supply Chain continues to innovate to provide comprehensive and integrated solutions. This acquisition strengthens our existing capabilities, allowing us to offer our customers a single-source solution for their entire supply chain, including the critical and complex area of returns management. This enhances the value we deliver to our customers by streamlining their operations, reducing complexity, and improving their overall supply chain efficiency,” said Patrick Kelleher (pictured), CEO of DHL Supply Chain, North America.

He further added that, “The strategic growth opportunities that the returns market brings will enhance the success of DHL Supply Chain. It also puts us on the right path to support DHL Group’s plan to achieve 50% revenue growth by 2030 compared to 2023 as outlined in our recently announced Strategy 2030.”

“Inmar Intelligence and DHL share a deep commitment to customer-focused innovation. Because of that, we are confident that DHL will build even greater things on top of the Inmar Supply Chain Solutions foundation that we developed over time. As well, we are thrilled that Inmar associates will have an even broader set of supply chain experiences available from which they can continue to learn and develop over time at DHL. For Inmar Intelligence, this deal sets the stage for us to apply an even deeper level of focus and investment into our core businesses that are expanding rapidly,” said Spencer Baird (also pictured), CEO of Inmar Intelligence.

Consumers expect retailers to provide a seamless returns process while retailers are faced with new challenges such as returns abuse and rising operational costs. Thus, the acquisition marks a logical step to foster DHL’s customer centric approach that involves collaboration, expertise, and integration to solve the greatest supply chain challenges.

Enhancing commitment to sustainability

The acquisition of Inmar Supply Chain Solutions will also contribute to DHL’s strategic goal of decarbonizing its business by 2050. In the company’s recently announced Strategy 2030, sustainability is a strategic priority, recognizing its growing role as a key differentiator in the logistics sector. Assisting global customers to become carbon neutral is crucial, and DHL Group aims to achieve this by remaining the frontrunner in low-carbon logistics operations.

At the core of returns management is the need to drive sustainability, and Inmar’s technology-driven reverse logistics solutions are recognized across the industry for reducing cost and eliminating the waste generated from returned consumer goods. Emphasis is placed on recommerce, which has diverted 99% of consumer returns from reaching a landfill; an approach that aligns with DHL’s commitment to make customers’ supply chains more sustainable.

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DHL Supply Chain Acquires Controlling Interest in Brandpath

Posted on by David Priestman

DHL Supply Chain today announces its investment in Brandpath Group Ltd, part of the PJ Investment Group (PJIG). Brandpath provides eCommerce businesses with global fulfilment capabilities. The company serves brands including Google and other fulfilment customers such as ShipBob, Localised, Truly, PRS and Jessops.

The investment gives Brandpath customers the benefit of DHL’s global scale and infrastructure across 220 countries and territories as well as deep supply chain expertise and capabilities. Through the relationship with Brandpath, DHL will be able to offer an enhanced eCommerce proposition, particularly for small and midsize businesses. The combination of eFulfilment solutions with scalable supply chain infrastructure will give eCommerce brands access to a global network for growth.

Saul Resnick (pictured, left), CEO DHL Supply Chain UK & Ireland said: “Brandpath’s proposition is highly compelling in today’s market where new, ambitious eCommerce brands are looking to achieve major global success. When you combine Brandpath’s customer focus and flexibility with DHL’s scale, breadth, and expertise, you have a complete and accessible fulfilment solution that enables any eCommerce business to compete on the world stage.”

Peter Jones CBE (right), Chairman Brandpath Group said: “Brandpath was always established to help brands, and our customers drive cross border growth through agile logistics and technology solutions. We are delighted to reinforce our strong partnership with DHL and look forward to leveraging DHL’s global capabilities to deliver greater benefit for our customers.”

Acceleration of eCommerce is a key focus area of DHL Group’s ‘Strategy 2030’. Through the investment, Brandpath customers will have access to the breadth of logistics services across the DHL Group businesses, creating opportunities for mutual growth.

From today DHL has acquired a controlling interest in Brandpath Group Limited. Peter Jones CBE will continue to chair Brandpath Group, and the management team will continue to lead the business, supported by key members of the DHL management team.

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Integrating Service Logistics to Meet Operational Demands

Posted on by David Priestman

Operational demands can be better met by integrating service logistics, writes Scott Allison (pictured below), Chief Customer Officer, DHL Supply Chain.

Manufacturers have spent the last decade trying to find the balance between cost-effective inventory management and security of supply to ensure product availability and avoid downtime, poor customer service, or outages. But by integrating service logistics into a supply chain strategy, businesses can find the balance between the two, achieving a more cost-effective route to getting the right product, in the right place, at the right time.

The swinging pendulum

Maintaining optimum inventory levels has been one of the biggest challenges for almost every industry for the last four years, no one can afford the downtime or damage that can result from the absence of a critical component.

But in today’s economy, ‘availability at any cost’ isn’t a viable option. Holding inventory for every eventuality has become prohibitively expensive as real estate and labor costs escalate. An audit of one semiconductor company’s supply chain infrastructure revealed that 54% of its inventory, housed in high-cost markets Singapore and Silicon Valley, hadn’t moved in a year. Beyond the cost barrier, companies that hold too much inventory can also become less responsive to shifts in market demand or changing customer needs. Their ability to adjust their offerings becomes constrained by the large amounts of stock they need to sell or manage.

Scott Allison

Despite the need for surety of supply, when times are tough there’s a risk that businesses will revert back to ‘just in time’ supply chains that come with high risk. Service logistics sits at the centre of this challenge – an agile service part network ensures the right goods are close to where they need to be without the expensive overheads thanks to technology, access to a wide network, fulfillment expertise, and effective supply chain planning.

Going back to network design

To increase supply chain flexibility and meet critical operational demands, businesses will benefit from analyzing network flows and processes to create strategic and tailored supply chain designs.

As businesses grow, it’s common for supply chains to expand in a fragmented way, rather than as one ecosystem. By centralizing data and creating cross-functional processes, teams will be able to ensure they can work in alignment, improving operational efficiency and reducing bottlenecks. Improved access to data and digital tools will help to optimize the organizational structure, as well as improve a company’s understanding of its products and operational performance. This will allow organizations to map stock volumes and locations closer to the point of demand, improving fulfillment, repairs, and returns needs. In the wake of global disruption, network design is central to maintaining reliance and ensuring businesses can continue to deliver, even in times of supply chain strain.

Maintaining consistency with technology

In the semiconductor industry example, a company holding excess stock, we approached their issue with advanced industry visibility tools, providing understanding into why certain parts remained in stock. As a solution to better manage stock and inventory, we supported in setting up a new operation in a cheaper real estate market, which resulted in over £3.5M per year in savings.
In another example in the PC & Laptop industry, we were able to improve the turnaround time of returned stock by 40% using AI-recommended disposition logic, which had a 99.7% first time right assessment.

In today’s unpredictable environment, service logistics can give businesses the assurance and stability they need to keep operating and serving customers, while maintaining operating costs.

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Fully Automated Small-parts Fulfilment Centre in CEE

Posted on by David Priestman

DHL Supply Chain announces the opening of its first warehouse fulfilment centre in Poland equipped with the fully automated small parts AutoStore system. This robotised warehouse in Gorzów Wielkopolski marks the first deployment of the AutoStore system by the global leader in contract logistics in the Centrale and Eastern Europe region. The Automated Storage and Retrieval System (ASRS) has been implemented by robotics specialist Element Logic, one of the world’s largest AutoStore distributors. This fully automated robot picking system will strengthen Poland’s position in the European e-commerce supply chain.

A new dimension of logistics efficiency

AutoStore is a very compact automated storage and retrieval system that enables optimized space-saving storage of small products and fully automated picking of items. The AutoStore in Gorzów Wielkopolski uses a fleet of 25 robots and 33 000 bins to move products around the warehouse. The solution significantly improves inventory management of hundreds of thousands of different products. The system uses aluminium frame structures, in which each product is placed in a special container called a “bin” and is stored within the structure of the warehouse. The robots support staff in the order picking process by independently locating the required bins (containers), picking them and transporting them to the so-called Port (workstation). This synergy between humans and technology enables faster order completion and delivery to customers.

“We are pleased to implement such a groundbreaking technological solution in our logistics network in Poland. AutoStore has demonstrated significant benefits internationally, especially for e-commerce providers needing high storage density and rapid order processing. With nine AutoStore systems already in operation and three more under construction, DHL Supply Chain is one of the leading users of this technology globally. Our experience shows it is a highly profitable investment, addressing key industry challenges such as labour costs, rising warehouse space expenses, and environmental concerns. This facility marks another step in DHL Group’s global strategy of scaling our innovative, efficient logistics solutions,” says Hendrik Venter, CEO EMEA DHL Supply Chain.

Cooperation with Element Logic

“The AutoStore solution is crucial for companies seeking to optimise their warehouse processes. We are delighted to have collaborated with DHL Supply Chain on this regionally groundbreaking project,” emphasised Anna Wisniewska, Managing Director of Element Logic, the system provider for the facility located at Mosiężna 3 in Gorzów Wielkopolski.

The benefits of the system:
• Storage Density: The vertical structure and dense bin storage allow the warehouse to hold more goods in less space.
• Operational efficiency: Automation reduces order-picking time and increases warehouse throughput.
• Flexibility: The modular design of the system allows for easy expansion as the needs grow.
• Improving work ergonomics: Automation relieves employees from heavy physical tasks, increasing safety and comfort.

Poland Strengthens Role as Key Supply Chain Hub

Poland has solidified its position as a critical link in the supply chain for the e-commerce sector across Central, Eastern, and Northern Europe, according to recent industry reports. Strategic investments in advanced logistics technologies, such as the AutoStore system, are driving Poland’s logistics centres to new levels of international competitiveness. With its prime location, skilled workforce, and expanding infrastructure, Poland is increasingly attracting global businesses seeking efficient and scalable logistics solutions. These advancements are enabling Polish facilities to meet growing demands for speed, flexibility, and sustainability, reinforcing Poland’s role as a logistics leader in the European market.

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