New Logistics Contract for Homeware Ecommerce

Online Home Shop (OHS), one of the UK’s fastest growing e-commerce brands in the homeware sector, has announced a strategic partnership with DHL Supply Chain, one of the world’s leading logistics providers.

This partnership will leverage DHL’s Fulfilment Network – which offers on-demand fulfilment services for small and medium sized e-commerce businesses – to optimise Online Home Shop’s supply chain and meet increasing customer demand. Through this collaboration, DHL Supply Chain will manage warehousing, inventory management, and order fulfilment, ensuring exceptional service for customers across the UK from the point of order.

A family-owned business based in Greater Manchester, OHS continues to increase sales at over 40% per year, with plans in place to continue to accelerate this growth journey. The new partnership with DHL will allow the company to pursue further expansion and scale its operations efficiently. Over recent years, the retailer has increased its range and expanded into furniture. With DHL offering expertise in this area, the partnership will provide shipping solutions for OHS and support further category extension.

Moshe Cohen, CEO of Online Home Shop said: “The business has seen impressive growth over the last few years, and we have ambitious plans for the future, but to achieve these, it is vital for us to have a trusted logistics partner who can support and enhance our operations. DHL will help to provide the advanced infrastructure and expertise we need to ensure our products are delivered quickly and reliably, particularly as we approach Christmas and Peak.”

Natalie Frow, MD Retail of DHL Supply Chain UK&I said: “We are delighted to partner with Online Home Shop, it’s a dynamic and rapidly expanding business at an exciting stage of development. The DHL Fulfilment Network is specifically designed to provide scalable and flexible logistics solutions for growing e-commerce businesses, and we are confident and ready to support Online Home Shop in its nationwide expansion.”

similar news

DHL Supply Chain Invests in its UK Fleet

 

DHL Supply Chain Continues Partnership with VW Slovakia

DHL Supply Chain, one of the world’s leading providers of contract logistics services, has announced the extension of its long-standing partnership with Volkswagen Slovakia. The collaboration, which began in 2010, was contractually agreed for the next five years after a successful selection process. DHL Supply Chain’s thus strengthens its position as a key logistics partner to the automotive industry.

Under the new agreement, DHL Supply Chain Slovakia will continue to provide intra-company logistics services for the Volkswagen Slovakia plant in Bratislava, including supplying production lines at the plant. Leveraging extensive experience in automotive logistics, DHL Supply Chain will support the production facility in maintaining the highest production standards.

Full range of logistics services under one roof

The Volkswagen Slovakia plant in Bratislava, spanning an area of more than two square kilometers, produces eight models under four different Volkswagen Group brands. DHL Supply Chain provides comprehensive internal logistics solutions for the plant, including freight management, receipt of production materials and material handling, packaging management, and the delivery of components at the right time and in the right quantity based on individual production cycle cadence. With over 2,400 employees on site, DHL’s logistics experts ensure a smooth process, making an important contribution to production efficiency.

“The extension of our partnership is confirmation of the reliability and quality of the services we provide,” says Peter Benda, Business Unit Director at DHL Supply Chain Slovakia. “Our role is to understand the needs and requirements of our partner and work together to develop optimal logistics solutions and innovations, which include automation and digitalization. We are delighted to continue supporting Volkswagen Slovakia with our expertise in intra-company logistics and look forward to further successful collaboration.”

“In these extremely challenging times, when we face global supply chain shortages, having a reliable and flexible logistics partner is more important than ever. I believe that together we will be able to overcome all current and future challenges,” says Juraj Mráz, Head of Logistics at Volkswagen Slovakia.

The partnership in Slovakia is just one part of a broader cooperation between DHL Supply Chain and Volkswagen in various markets, making DHL Supply Chain one of the key logistics partners to the automotive industry.

similar news

Network expands from Hungary into Slovakia

 

Sephora Names New Supply Chain Partner

Sephora UK has announced a new logistics partnership as part of its growth strategy, selecting DHL Supply Chain as its lead supply chain provider for the next five years. DHL will manage Sephora’s warehousing, eCommerce fulfillment, and UK transport network, supporting the beauty giant’s ambitious retail expansion plans.

Advanced Distribution Hub to Drive Growth

A key feature of this collaboration is the launch of a state-of-the-art omni-channel Distribution Centre (DC) in Coventry. The facility, entirely powered by renewable electricity, is DHL’s first operationally carbon-neutral site in the UK, marking a significant milestone in Sephora’s sustainability journey. The Coventry DC is also one of DHL’s most sustainable sites in Europe, setting new standards in green energy and employee well-being.

Tailored Supply Chain Solutions for Seamless Operations

The new facility integrates sustainable, recycled, and natural materials throughout its design, ensuring a positive working environment for employees while seamlessly supporting Sephora’s omni-channel operations.

Throughout the partnership, Sephora and DHL have worked closely to design a logistics operation that aligns with Sephora’s expansion plans in the UK beauty market. Leveraging DHL’s expertise in the beauty sector, tailored solutions have been developed to optimize efficiency, including the use of pick-assisting robots to manage fluctuating demand while maintaining high quality control. Each order is processed quickly and efficiently with minimal handling to preserve product integrity.

DHL’s eCommerce fulfillment capabilities will enable Sephora to offer later cut-off times, improved product availability, and a more responsive supply chain ready to meet peaks in demand driven by marketing campaigns and influencer promotions.

Sarah Boyd, UK Managing Director for Sephora, expressed her excitement about the partnership: “We are delighted to be working with DHL. The UK is a really important growth market for our business and one with huge potential. The transition to this state-of-the-art facility is a pivotal project that underpins our UK expansion. It is critical to us that we ensure our growth is sustainable, as we reduce our carbon footprint and provide an excellent working environment for our teams in the warehouse.”

Natalie Frow, Managing Director for eCommerce & Retail at DHL Supply Chain, added: “Sephora’s relaunch was a major moment for UK retail, and the iconic brand has made a huge impact in a short space of time. Our team is delighted to be working with a business so open to collaboration and innovation, that shares our values for driving sustainable logistics and being a great place to work. We’re proud to be supporting Sephora on its expansion journey and helping the business shape the UK beauty industry.”

This partnership and the advanced distribution centre highlight Sephora’s strategy to establish itself as a leader in the UK beauty market while prioritizing sustainability and innovative supply chain solutions.

Read Similar…

Yodel Announces New Ownership Structure

Specialist Supply Chain Service Contract Renewed

Ecolab has reappointed DHL Supply Chain for an additional three years continuing a longstanding 16-year partnership. Nalco Water, an Ecolab company, provides water, hygiene and infection-prevention solutions to a range of industries. The contract will see DHL continue to transport specialist chemicals to Ecolab’s customer base, prioritising both product and staff safety.

DHL is responsible for delivering chemicals for water treatment to thousands of Ecolab customer tanks across the UK. These chemicals are then used in environments including air filtration processes in factories, cleaning and sanitising solutions in hospitals and antimicrobial treatments in food processing plants.

Working within an innovative, circular system, DHL transfers chemicals to Ecolab customer tanks from bespoke reusable containers that drivers reload and return for thorough cleaning before reuse. This process closes the loop on chemical delivery systems, reducing waste to provide a greener service.

In addition to holding ADR qualifications to carry dangerous goods on the road, DHL drivers working on the Ecolab contract undergo 2-3 months of internal training to ensure Zero Defect Deliveries and guarantee secure handling. DHL also uses Microlise telematics to provide a safe and reliable service, enabling real-time tracking for Ecolab deliveries.

Richard Cavanagh, Supply Chain Manager, Ecolab said, “Ensuring safe chemical transfers to our customer sites is a top priority and for nearly 17 years, DHL has delivered a reliable and specialist logistics service that we know we can trust. We are delighted to be continuing this long-standing partnership, helping us to drive efficiencies for our customers while keeping safety and sustainability at the forefront of our operation.”

Paul Mason, VP Operations, Manufacturing Logistics, DHL Supply Chain UK said, “Ecolab is a valued partner in the chemical services sector and the renewal of our contract is a testament to the high-quality service our team continues to deliver. With a wealth of experience and expertise in chemical services, we are continuing to enhance and develop this specialist function of our business with digital and sustainable solutions tailored to the unique needs of our customers.”

similar news

Special Chemicals Stored at Refrigerated Centres

 

Biomethane Lorries for DHL’s Tesco Ireland Network

As part of its ongoing partnership with DHL Supply Chain, Tesco Ireland has taken delivery of 50 state-of-the-art biomethane fuelled trucks which will operate across its country-wide distribution network.

The trucks will immediately replace 50 diesel units, cutting down tailpipe carbon emissions by up to 90%. The biomethane fleet will be operated by DHL and used to transport produce to stores from Tesco’s distribution centres in Dublin. The new biomethane trucks are being introduced as part of Tesco’s comprehensive strategy to reduce its carbon footprint and enhance the environmental sustainability of its operations, while aligning with DHL’s own overarching strategy to reduce carbon emissions across its supply chains.

The renewable fuel for the trucks will come from Irish and European anaerobic digestion plants, and the trucks will refuel at the newly opened BioCNG refuelling station operated by Flogas at nearby St Margaret’s in north Dublin.

Each truck has a range capacity of 700 kms on a full tank of Biomethane Gas, which allows the Tesco business to reach any of its 177 stores and return without refuelling. Each tractor unit will complete an average of 15 to 20 truckloads of store deliveries across the country each week from Letterkenny to Kerry to Dublin.

DHL Supply Chain’s David O’Neill said: “This is such an important project to demonstrate the role biomethane can play in Irish commercial transport and a significant step towards decarbonising Tesco’s fleet. Our partnership with Tesco shows what can be achieved through a shared commitment to sustainability and we’re looking forward to continuing this journey together. DHL is fundamentally decarbonising a significant proportion of the retail transport sector in Ireland, and this partnership with Tesco Ireland is a big part of that story. This project is a great example of our Green Transport Policy, guiding the transition of 30% of our own fleet to a green alternative by the end of 2026, an important enabler in achieving our sustainability goals.”

Speaking about the switch to biomethane, Tesco Ireland Retail & Distribution Director Ger Counihan said: “Our network is one of the most sophisticated distribution networks in the country. More than 1,800 journeys are made from our distribution centres every week to our 177 stores. We have worked hard with DHL to prepare for the switch from diesel to biomethane trucks, and this move to cleaner energy will reduce the carbon emissions created by this fleet considerably.”

Tesco Ireland, Head of Sustainability Andy McGregor said: “This is a significant moment in our journey towards decarbonising our business. Transitioning to biomethane from diesel will significantly reduce our transport emissions and is an important step towards reaching our goal of net zero emissions across scopes 1, 2 and 3 by 2050.”

Speaking from Tesco’s Distribution Centre in Donabate, Darragh O’Brien, Minister for Housing, Local Government & Heritage said: “The commitment by Tesco to introduce 50 biomethane trucks into their national fleet is very welcome news. Ireland’s road haulage sector makes up 20% of the total road transport emissions in Ireland, so it is incumbent on companies like Tesco with their partners DHL, to play their part in helping to drive down our overall carbon emissions.”

read more

Biomethane used in Irish Truck Network

 

DHL Supply Chain Passes 500 Million Picks using AMRs

Locus Robotics, a leader in autonomous mobile robots (AMRs) for fulfillment warehouses, has announced that its valued customer, DHL Supply Chain reached the milestone of 500 million picks accomplished using Locus’ innovative LocusBot robots. This achievement underscores the transformative impact of Locus’ AMR technology on productivity and operational efficiency at an unprecedented scale.

The historic 500 millionth pick occurred on May 18, 2024, at DHL’s Toledo, Spain facility, where a LocusBot retrieved a consumer home goods product. While it took 2.5 years for DHL to reach the first 10 million picks, the next 100 million picks were accomplished in just 28 months. Remarkably, the last 100 million picks took a mere 154 days. Attaining this milestone exemplifies the power of human-robot collaboration and the exponential growth of the technology, with LocusBots seamlessly augmenting DHL’s human workforce to deliver unparalleled performance.

“At DHL, we are relentlessly focused on driving innovation and operational excellence through our Accelerated Digitalization strategy aimed at deploying automated solutions at scale,” said Sally Miller, Chief Information Officer at DHL Supply Chain. “Locus Robotics has been a trusted partner in this effort and this milestone achievement underscores the improved productivity, accuracy, and employee ergonomics we’ve enjoyed across our global network.”

With LocusBots deployed at more than 35 DHL-managed sites worldwide, the partnership between the two companies continues to thrive, setting new benchmarks for efficiency and performance in the logistics industry.

“We are thrilled to celebrate this momentous achievement with our esteemed partner, DHL Supply Chain,” said Rick Faulk, CEO of Locus Robotics. “Their unwavering commitment to innovation and their trust in our LocusBot solution have been instrumental in attaining this remarkable milestone. We are proud to play a pivotal role in DHL’s ongoing success and look forward to many more milestones as we continue our collaboration.”

Locus Robotics’ multi-bot solution incorporates powerful and AI-driven, intelligent AMRs that operate collaboratively with human workers, dramatically improving productivity while reducing labour requirements compared to traditional fulfillment systems. This award-winning technology helps solve challenges faced by companies across multiple industries, including labor shortages, inefficient processes, and the need to meet ever-increasing throughput demands.

read more

Locus picks 230m units during holiday peak

 

DHL to support the rollout of bp pulse’s EV charging network in the UK

DHL Supply Chain has been appointed by bp pulse in a new warehousing and transport contract. bp pulse is bp’s electric vehicle (EV) charging business. It is one of the leading rapid and ultra-fast public EV charging networks in the UK and aims to grow its network of public EV charging points by 2030 to over 100,000 worldwide.

Through the new deal, DHL will be responsible for storing EV chargers and ancillary equipment including critical parts, substations, wiring and cabling at its Ryton warehouse which will act as a national logistics centre for bp pulse. Equipment will be despatched from Ryton and delivered to locations across the country, with a secondary site in Belfast servicing Northern Ireland. By consolidating EV assets across these two sites, DHL will support bp pulse in streamlining its operation for greater efficiency.

Leveraging digital solutions including telematics, DHL will provide real-time tracking and monitoring of deliveries, while coordinating with relevant parties such as electrical suppliers, councils and franchises to ensure smooth and efficient charger installations.

Paul Mason, Vice President Operations, Manufacturing Logistics, DHL Supply Chain UKI said, “bp pulse is delivering charging infrastructure at pace, and our specialist logistics service and the scale of our network gives us both the expertise and capacity to support its EV network roll-out.

“With first-rate training, safety protocols and digital systems in place, we are committed to delivering an effective and reliable service to bp pulse, to optimise its operation.”

DHL has introduced training and compliance processes to ensure the safe handling, storage and transport of EV chargers in line with bp pulse’s safety policy. This includes adherence to independent auditing standards set out by ISNetworld. In addition, DHL drivers have obtained ADR qualifications ensuring they are permitted to handle certain EV chargers which are classed as dangerous goods. Two-person delivery processes are also in place across DHL’s bp pulse operation, to guarantee specific training in lifting and handling EV equipment is followed at all times.

Read Similar…

Transition Tool for Informed Fleet Electrification

Operationally Carbon Neutral Warehouse

DHL Supply Chain announces the opening of a new multi-user facility in Coventry. The new building is entirely powered by renewable electricity and is the first operationally carbon neutral new build DHL site in the UK.

The building, which has been certified as BREEAM ‘Outstanding’, features an air source heat pump which provides all the warehouse and office heating and cooling requirements. This system will save approximately 135 tonnes of CO2 annually compared to a gas-powered system. Meanwhile, 3000 solar panels, supported by a custom onsite battery storage system developed by DHL’s in-house Digital Manufacturing team, provide over 40% of the site’s electricity, and has increased energy self-sufficiency on site. The site load has been intuitively configured to use stored electricity via the battery storage solution and shift peak demand to off-peak; whilst a real time Building Management System allows continuous visibility of the system’s overall performance. The site features 30 electric vehicle charging spaces and uses all-electric material handling equipment as well as a brand new fully electric tug.

With 900,000 square feet of operating space, the site has been configured for retail and consumer brands with omnichannel requirements thanks to high-capacity racking, a state-of-the-art pick to light system and three levels of mezzanine flooring for lightweight goods. Additional automation features include autonomous cleaning robots, a mobile wrapping robot, and a dimension system to automatically measure the dimensions and volume of parcels and pallets for faster categorisation and sorting.

Natalie Frow, Managing Director Ecommerce & Retail, DHL Supply Chain UK & Ireland said: “As a warehouse that is fully powered by renewable electricity, our new Coventry operation sets the standard for the industry. The highly considered design and fit-out is centred on our three priorities, our people, our customers, and our environment. We’ve created an operation that is not only highly efficient at meeting the demands of omni-channel brands, but it’s a positive space to be in. Since opening applications for vacancies, we’ve had more candidates than any other site which really shows that we’re meeting the needs of the modern workforce and I’m delighted to be welcoming so many new people into the DHL family.”

Andy Street, Mayor of the West Midlands, said: “DHL Supply Chain’s new facility at Coventry Cross Point is certainly impressive, especially in terms of its eco credentials. That’s important because the private sector’s role will be mission critical in helping us achieve our ambitions to be a net zero region by 2041.

“Two other things stood out for me. First was the state-of-the-art service being provided to business, crucial given how the supply chain is such a competitive part of the business world. Second was how this new facility is yet another example of the high levels of inward investment we are seeing across the West Midlands right now, which is providing thousands of good quality jobs for local people.”

The building has been designed with employee wellbeing front and centre. It includes biophilic interior design features to improve employees’ connectivity to the natural environment through features such as side panel windows to bring in natural light, living walls and plants, as well as the use of sustainable, recycled, and natural materials throughout the building. The site also features a contemplation room, a quiet room and a live kitchen serving freshly cooked, healthy meals.

The facility has been built in line with DHL’s Carbon Neutral Building Framework and supports DHL’s Sustainability Roadmap. By the end of 2025, all of DHL Supply Chain’s warehouses will be operationally carbon neutral.

The new warehouse is part of the expansion of the DHL Fulfillment Network (DFN) in the UK.

read more

Podcast: Energy Usage and Carbon Neutral Supply Chains

 

Globalization at Record High, says DHL Report

DHL and New York University’s Stern School of Business today released the new DHL Global Connectedness Report 2024, the most comprehensive available analysis of globalization’s state and trajectory. It tracks how flows of trade, capital, information, and people move around the world and measures the globalization of 181 countries and territories.

The report reveals that globalization reached a record high in 2022 and remained close to that level in 2023 – despite a series of global shocks over the past decade, including the Covid-19 pandemic, wars in Ukraine and Gaza, the U.S. – China trade conflict, and the UK’s withdrawal from the EU. The evidence strongly rebuts the notion that the growth of global flows has gone into reverse. Trade growth played a crucial role in boosting global connectedness. The share of global output traded internationally was back to a record high level in 2022. After a slowdown in 2023, trade growth is forecast to accelerate in 2024. The globalization of information flows has been especially strong over the past two decades, even though the latest data show a stall in their growth, partly due to less research collaboration between the U.S. and China. Corporate globalization is rising, with companies expanding their international presence and earning more sales abroad.

At the launch of the DHL Global Connectedness Report, John Pearson, CEO DHL Express, said: “The most recent findings of the DHL Global Connectedness Report unequivocally dispel the notion of globalization reversing course. Far from being a mere buzzword, globalization is an influential force that has profoundly reshaped our world and has further great potential. Expanding markets and fostering opportunities empower individuals, businesses, and entire nations to flourish in unique ways. Embracing globalization allows us and our customers to forge a promising future, fostering an increasingly interconnected world, more prosperous for all – and poised for further growth.”

The report affirms the considerable potential to continue growing global flows. It pegs the world’s current level of globalization at only 25%, on a scale from 0% (meaning no flows cross national borders) to 100% (borders and distance have ceased to matter at all).

Ranking of most globalized countries

Singapore achieves the number one spot. The Netherlands and Ireland rank the second and third. 143 countries became more globally connected, while only 38 saw their levels of connectedness decline. Further evidence shows that Europe is the world’s most globally connected region, followed by North America and the Middle East & North Africa.

“Singapore has invested heavily in strengthening our physical and digital connectivity to the world because trade is our lifeblood. We continue to enhance our connectivity and trade links to remain a critical and trusted node in global supply chains, facilitating international trade and flows of capital, information and talent. We look forward to partnering with global companies seeking a launchpad for business growth and supply chain expansion in Asia-Pacific and beyond,” said Ih-Ming Chan, Executive Vice President, Singapore Economic Development Board.

U.S. – China ties diminish, and Russia shows unprecedented decline

The DHL Global Connectedness Report also shows that U.S.-China ties continue to diminish, with the shares of both countries’ flows involving each other decreasing by about one-quarter since 2016. However, both countries remain significantly connected, demonstrating larger flows than almost any other pair of countries. Russia and Europe have decoupled, resulting in Russia facing an unprecedented drop in connectedness, more than twice as much as any previous decline on record among the world’s 20 largest economies. At the same time, the data analysis demonstrates that there is no wider split of the world economy between rival geopolitical blocs.

Globalization has not given way to regionalization

Further, the report shows that predictions of a global shift from globalization to regionalization are not – at least yet – borne out in patterns of international flows. In fact, most international flows are taking place over stable or even longer distances, with a declining share happening inside major geographic regions. In the realm of trade, only North America shows a clear shift to more regionalized trade patterns.

“Deglobalization is still only a risk, not a current reality,” says Steven Altman, Senior Research Scholar and Director of the DHL Initiative on Globalization at NYU Stern’s Center for the Future of Management. “Geopolitical threats and public policy shifts have led many to predict a fracturing of the world economy along geographic or geopolitical lines, or even a retreat from international to domestic business. But the latest data still show that international flows are growing and very few countries are cutting ties with their traditional counterparts. It is important to recognize the resilience of global flows because a lopsided focus on the threats to globalization could make deglobalization a self-fulfilling prophecy.”

Published regularly since 2011, the renowned DHL Global Connectedness Report provides reliable findings on globalization trends by analyzing 15 types of international trade, capital, information, and people flows. The 2024 edition is based on almost nine million data points. It ranks the connectedness of 181 countries, accounting for 99.7 percent of the world’s gross domestic product and 98.7 percent of its population. A collection of 181 one-page country profiles provides concise summaries of individual countries’ globalization patterns.

The report was commissioned by DHL and authored by Steven A. Altman and Caroline R. Bastian of New York University Stern School of Business.

read more

DHL Index: Globalisation resilient during pandemic

 

Suntory Supply Chain Contract for DHL

DHL Supply Chain has been appointed by Suntory Beverage & Food GB&I, in a new three-year contract starting 1st January 2024. The appointment sees DHL Supply Chain partner with SBF GB&I as its sole supply chain delivery and warehouse supplier. Following its appointment, DHL has created over 310 jobs at its site in Worksop. DHL will be supporting SBF GB&I in delivering its Growing for Good company value, by improving efficiency across its supply chain, while focusing on sustainability.

DHL will leverage its investments in automated solutions to manage the fulfilment of orders across Great Britain. With DHL offering a high-tech warehouse solution, enhanced reporting capabilities, and live order tracking, the new partnership will help SBF GB&I gain greater insight and efficiencies across its operations.

DHL’s extensive network capabilities will provide SBF GB&I with an optimised transport solution that eliminates wasted network space, reducing associated costs and carbon emissions all supported by track and trace capabilities.

Carol Robert, Chief Operating Officer, Suntory Beverage & Food GB&I comments: “We believe DHL Supply Chain will help deliver our strategic ambitions. We have lots of growth to go after; together with DHL’s capability, we will achieve our ambitious revenue targets through customer service excellence all the while working to reduce our impact on the environment.”

Nick Archer, MD, Consumer and Convenience, DHL Supply Chain UK&I adds: “Suntory Beverage & Food GB&I is one of the UK’s largest soft drinks manufacturers that has shown impressive growth over the last few years, while demonstrating a clear commitment to making a positive impact on the world. This of course aligns to our own business goals and ambitions, so we are delighted to be joining SBF GB&I to help make their vision a reality.”

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 94 billion euros in 2022. With sustainable business practices and a commitment to society and the environment, the Group aims to achieve net-zero emissions logistics by 2050.

Suntory Beverage & Food Great Britain and Ireland (SBF GB&I) is one of the leading soft drinks businesses in the UK and Ireland. SBF GB&I was formed in 2014 as Lucozade Ribena Suntory and is part of Suntory Beverage & Food Europe.

Subscribe

Get notified about New Episodes of our Podcast, New Magazine Issues and stay updated with our Weekly Newsletter.