Multi-Million Savings Across Fleet Operations

UK electricals retailer AO has achieved 16% annual cost savings and reduced road incidents across its 1,000+ fleet of commercial vehicles by implementing advanced AI and fleet management solutions from Samsara, provider of the Connected Operations® Platform.

AO has more than 1,000 commercial vehicles equipped with Samsara’s advanced telematics technology and AI dash cams, with visibility of the entire fleet provided through Samsara’s Connected Operations platform.

By making Samsara’s platform central to its fleet operation, AO has increased operational efficiency, saving time, reducing costs and making work better for its drivers:

• Driver time has been saved by replacing manual vehicle walkarounds carried out with paper and pen with intuitive digital walkarounds using a Driver App
• Proactive, AI-driven vehicle maintenance has delivered 31% cost savings annually and an 8% reduction in tyre spend, despite completing more miles
• Insurance premiums have reduced by 25% due to reduced accident rates — proven through Samsara’s analytics.

Shaun Carter, Regional Manager at AO, comments: “Samsara is central to our operations—saving us time, helping us keep costs down, and making life easier for our drivers. We’ve got a single source of truth to monitor driver performance, track our fleet of vehicles, and provide training to the drivers that need it most.”

The Samsara technology has had a particularly positive impact on driver performance and attitudes to safer driving. Through Samsara In-Cab Alerts and AI dash cams, drivers are warned about any risky behaviour in real time and data is used to provide targeted coaching to its drivers. The introduction of a Driver Safety Score has driven competition between the drivers to enhance their road performance — raising safety standards across the business.

Carter explains: “The safety score is now a hugely important KPI as it demonstrates the work we’ve done and encourages drivers to compete amongst each other — and by proving that score we receive a discount on insurance premiums too. It’s about much more than cost savings though. Safer drivers means fewer accidents, more reliable deliveries, and, ultimately, happier customers.”

Philip van der Wilt, SVP and GM EMEA at Samsara, comments: “Connecting physical operations can have a transformative impact, as AO is demonstrating through improved efficiency, vehicle performance and road safety. By empowering businesses with full visibility and management of their fleet, Samsara is playing a pivotal role in enhancing the driver experience and the service they deliver to customers.”

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SIXT turns to predictive maintenance for its UK fleet

Geotab Inc., a global market leader in connected transportation solutions, today announced a strategic partnership with SIXT van & truck. The landmark collaboration aims to enhance SIXT van & truck’s fleet management capabilities and elevate customer service standards for the company across the UK market.

SIXT van & truck will incorporate Geotab’s advanced telematics solutions into commercial vehicles within its UK-wide fleet. This integration, which will roll-out across the next 12 months, will leverage Geotab’s Original Equipment Manufacturer (OEM) integrated data to facilitate predictive maintenance and efficient Service, Maintenance and Repair (SMR) operations. By utilising Geotab’s highly precise mileage tracking and vehicle data solutions, SIXT van & truck aims to ensure seamless contract compliance with OEMs while improving vehicle efficiency and performance.

The decision to form a long-term partnership follows a successful pilot programme, during which SIXT van & truck successfully recovered two stolen vehicles, further underscoring the value of Geotab’s telematics solutions in boosting fleet security and operational competence.

David Saint, Managing Director SIXT van & truck UK, said: “Partnering with Geotab allows us to harness cutting-edge telematics technology to enhance our fleet operations in the UK. The ability to access accurate, real-time vehicle data enables us to perform predictive maintenance, reduce downtime and offer an improved experience to our customers.”

Rental and leasing organisations have traditionally engaged in bulk purchasing agreements with OEMs, involving complex contracts to sell vehicles back to manufacturers under specific detail-driven conditions, including precise mileage limits and vehicle standards. By integrating Geotab’s technology, SIXT van & truck is set to streamline such opaque processes, providing the company with comprehensive management of vehicle data to uphold contract terms and deliver superior service to customers.

Geotab’s extensive OEM network and robust market coverage empower leasing and rental companies such as SIXT van & truck to integrate diverse fleet data. This advanced and unmatched capability not only supports predictive maintenance but also ensures compliance with contractual obligations, ultimately leading to cost savings and customer satisfaction.

Implementing predictive maintenance allows rental companies to anticipate and address vehicle issues before they escalate, thereby minimising unexpected breakdowns and reducing operational costs. By having the capability to analyse real-time data thanks to Geotab’s innovations, SIXT van & truck can schedule maintenance during optimal periods, ensuring maximum vehicle availability. This proactive approach not only extends the lifespan of fleet vehicles but also helps contribute to cost savings by preventing major repairs and reducing downtime.

“We are delighted to be working with SIXT van & truck, delivering an innovative telematics solution to their commercial vehicle fleet across the UK,” said Christoph Ludewig, Vice President, EMEA. “Geotab will provide SIXT van & truck UK with actionable insights that improve efficiency and elevate service quality. This collaboration not only reinforces our commitment to supporting partners in achieving operational excellence but also marks a key milestone in our continued growth within the rental and leasing space. As we forge new alliances and strengthen existing relationships, we remain focused on delivering telematics solutions that drive real value.”

Real-world applications of Geotab’s advanced telematics solutions have shown significantly enhanced fleet operations for rental and leasing organisations. By integrating Geotab’s connected vehicle technology, a rental company last year achieved 100% fleet connectivity in the UK and 67% across six core European markets. This comprehensive data integration has led to improved vehicle recovery rates, real-time collision detection and remote monitoring of vehicle metrics such as odometer readings and fuel levels. These breakthrough advancements have also collectively optimised fleet management and elevated customer service standards.

As part of the partnership, SIXT van & truck will explore opportunities to integrate Geotab’s advanced telematics solutions into its rental services, providing end customers with added value.

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How Digital Dispatchers are Revolutionising Fleet Operations

In the long-haul full truckload (FTL) industry, dispatchers have traditionally relied on manual processes and years of experience to navigate a complex regulatory landscape, fluctuating fuel prices and evolving customer demands. While functional, this approach is far from optimal, putting pressure on dispatchers and leading to inefficiencies and missed cost-saving opportunities.

But this is finally starting to change. The logistics landscape is undergoing rapid digital transformation, and the dispatcher’s role is no exception. No longer a route and schedule coordinator, the modern dispatcher is evolving into a data strategist, harnessing technology to optimise fleet operations and drive efficiency. So, what technologies are driving this change? And how can we expect the dispatcher’s role to evolve further?

From dispatcher to data strategist: The power of predictive analytics

In the past, dispatchers had to scramble to gather information from various sources in order to estimate disruptions (e.g. weather forecasts, GPS and messaging applications). Often, they relied on a reactive ‘firefighting’ approach, using manual processes to calculate and recalculate available driver hours and ETA.

However, predictive analytics – such as utilising AI and machine learning to identify the likelihood of future outcomes based on historical data – is transforming dispatcher operations. Thanks to this, dispatchers can forecast potential disruptions, such as congestion, adverse weather events or vehicle maintenance requirements, and preemptively adjust routes, schedules, and resource allocation. Data suggests dispatchers see time-savings of 25-45% from the automation of itinerary monitoring and recalculation.

Predictive analytics tools transform dispatchers into proactive data strategists, allowing them to play an active role in boosting the bottom line by minimising delays, reducing operational costs and enhancing customer satisfaction.

Data-driven decisions: Real-time insights

The same FTL long-haul trip can have hundreds of different execution plans depending on driver availability, day of the week, time of year, planned roadworks, customer requirements and more. The possibilities are endless. Experienced dispatchers are great at putting together feasible execution plans considering these factors. However, relying on real-time data is the best way to make an optimal choice.

Real-time data is only useful if companies have the tools and resources to analyse it and action the resulting insights. Dispatchers are perfectly placed to help maximise the power of real-time data. They just need the right tools.

Thanks to recent advances in AI and ML, algorithms are emerging that simultaneously consider commercial tasks (loading, unloading, secure parking, etc.), non-commercial tasks (parking, refuelling, border-crossing, etc.), driver regulations and route planning to create the ‘ideal’ trip execution plan which is a game-changer for dispatchers. For instance, recent data indicates that dispatchers can save an average of 2.5 cents per litre simply by optimising refuelling, given that fuel prices differ by up to €0.60 per litre across Europe. This might seem small, but it adds up to €30,000 in monthly savings for a fleet of 500 trucks.

Some compare these algorithms to a ‘digital version’ of an experienced dispatcher’s brain. But the truth is much more nuanced. They won’t replace dispatchers, but enhance their capabilities and empower them to make better decisions based on real-time data.

What’s next for dispatchers?

The dispatcher’s role is evolving from a tactical executor to a strategic orchestrator of complex logistics networks. In short, the digital dispatcher isn’t just a trend – it’s the future of logistics.

The next era of dispatching lies in embracing technologies like AI and ML to automate routine tasks and analyse vast datasets. To gather the data needed for AI and ML algorithms, we’ll see greater use of IoT sensors on trucks, enabling dispatchers to monitor vehicle performance in real time, predict maintenance needs and prevent costly breakdowns.

The above technologies free dispatchers from tedious manual calculations, allowing them to focus on higher-level strategic decision-making. By embracing them, they can unlock new levels of efficiency, productivity, and customer satisfaction, ultimately driving the success of the business and the entire industry.

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