Podcast: Fleet Insurance: Strategies to Control Costs

Episode 1 of the second season of our Podcast series, ‘Logistics Business Conversations’, is now available to listen to on Spotify, Apple Podcasts, Acast, Amazon Audible, YouTube, and other podcast distribution platforms – just search for ‘Logistics Business Conversations’.

Peter MacLeod hosts two experts on fleet safety to discuss fleet insurance costs and risk management. Jack Burton of Samsara and Daniel King from QBE detail the factors contributing to rises in insurance costs and what is driving market conditions. With claims cost inflation, parts shortages and rising costs of vehicle technology it is crucial to have a robust risk management strategy. How can data help achieve and support this? Advice from these experts on enablement, the use of dashcams and sensors, risk management programs and use case examples.

Jack Burton, Samsara
Daniel King, QBE

In the logistics industry, fleet insurance is one of the major costs for any organisation. With claims cost inflation, parts shortages and rising costs of vehicle technology, this cost is rising meaning it is evermore crucial to have a robust risk management strategy to help to control costs.

Fleet insurance

Hear answers to key questions, including: How can fleet management improve operations and reduce costs? What is driving market conditions? What data is valuable, and can help to support risk management teams? How can data be shared? How can the data be put into practice?

Listen to any of our Podcast episodes here.

Read more:

Podcast: Transport Management: Data & Delivery

 

 

eCommerce Retailer Parcel Insurance

Anansi, the insurtech company, is pleased to announce its strategic partnership with Despatch Cloud, a provider of eCommerce shipping and warehouse management solutions. This exciting collaboration will bring an integrated solution for goods-in-transit insurance to Despatch Cloud’s vast network of eCommerce customers.

The eCommerce landscape has evolved rapidly, with online sales now constituting over one-third of the UK retail market. With peak season about to commence worldwide, the rising cases of damaged and missing goods are set to impact retailers and their customers, compelling them to explore innovative solutions to bridge these gaps and elevate their offerings.

Retailers using Anansi are able to automatically protect their goods up to the full retail value, avoid cumbersome manual claims experiences, and protect their customer experience. With this partnership, Anansi and Despatch Cloud aim to address the pervasive protection gap that plagues the industry, with an alarming 90% of goods in transit remaining either underinsured or uninsured.

Commenting on this pivotal partnership, Megan Bingham-Walker, Co-founder & CEO of Anansi, stated, “We are thrilled to collaborate with Despatch Cloud. Embedding Anansi’s insurance directly into Despatch Cloud’s market-leading Shipping Management Software is a game-changer for the countless eCommerce businesses seeking comprehensive parcel insurance.”

Chris Jones, CCO at Despatch Cloud, shared their perspective, “Despatch Cloud is continually exploring innovative technologies to enhance the operations of our extensive network of eCommerce retailers. Anansi’s automated parcel insurance is poised to help retailers bolster their goods’ safety, financial well-being, and overall customer experience.”

Anansi is an embedded goods-in-transit insurance platform for retailers, distribution partners and eCommerce merchants. Access to the platform is via an embedded API or web application, enabling 3PLs, e-commerce and shipping platforms and marketplaces to offer digital insurance directly to their customers from within their own front-end environments. It is the only solution, in a $71 billion market, that is automated to offer one-click signup, zero admin and automatically triggered claims and payouts.

Founded by Megan Bingham-Walker and Ana Martins de Carvalho, Anansi was born from their personal struggles with outdated, traditional insurance processes. Over the past year, Anansi launched its flagship insurance product with multiple logistics providers and worked with Wowcher to embed goods-in-transit insurance into its shipping journey. Its insurance products are underwritten by Arch Insurance International.

Founded in 2015 by Matthew Dunne, Despatch Cloud emerges from a deep understanding of courier software and fulfilment needs. Over the past 6 years, they’ve witnessed remarkable growth, reaching millions of parcel transactions monthly. While their roots lie in the heart of Yorkshire where their state-of-the-art 250,000 sq. ft. facility stands, it’s their commitment to innovation, efficiency, and real-world solutions that sets them apart.

 

Shipping Losses Hit Record Low in 2022

Shipping transports around 90% of world trade onboard different vessels so maritime safety is critical. Improvements have been significant over the past decade, culminating in the sector reporting a record low number of large ships lost over the past year. However, a combination of factors impacting fire risk, ongoing and new threats posed by the ripple effects of the Ukraine conflict, decarbonization challenges, economic uncertainty, as well as the rising cost of marine claims, means the sector still has plenty of obstacles to navigate over the next 12 months and beyond, according to insurer Allianz Global Corporate & Specialty SE’s (AGCS) Safety & Shipping Review 2023.

“Shipping losses have sunk to the lowest number we have seen in the 12-year history of our annual study reflecting the positive impact safety programs, trainings, changes in ship design and regulation have had over time,” says Captain Rahul Khanna, Global Head of Marine Risk Consulting at AGCS. “While these results are gratifying, several clouds appear on the horizon. More than a year after Russia’s invasion of Ukraine, the growth of the shadow oil tanker fleet is the latest consequence to challenge shipowners, their crew and insurers. Fire safety and the problem of mis-declaration of hazardous cargo must be fixed if the industry is to benefit from the efficiency of ever- larger vessels. Inflation is pushing up the cost of hull, machinery and cargo claims. Meanwhile, although the industry’s decarbonization efforts are progressing, this remains by far the sector’s biggest challenge. Economic pressures could put vital investments in companies’ strategies, as well as in other safety initiatives, in jeopardy.”

Every year AGCS analyses reported shipping losses and casualties (incidents) involving ships over 100 gross tons. During 2022, 38 total losses of vessels were reported globally, compared with 59 a year earlier. This represents a 65% decline in annual losses over 10 years (109 in 2013). Thirty years ago, the global fleet was losing 200+ vessels a year.

According to the report, there have been more than 800 total losses over the past decade (807). South China, Indochina, Indonesia, and the Philippines maritime region is the global loss hotspot, both over the past year and decade (204 total losses). It accounted for one-in-five losses in 2022 (10) driven by factors including high levels of trade, congested ports, older fleets and extreme weather. The Arabian Gulf, British Isles and West Mediterranean waters were the second top loss locations (3). Around a quarter of vessels lost in 2022 were cargo (10). Foundered (sunk/submerged) was the main cause of total loss across all vessel types (20), accounting for over 50%. Fire/explosion ranked as the second top cause of loss (8). Vessel collision third (4).
While total losses declined over the past year, the number of shipping casualties or incidents reported remained consistent (3,032 in 2022 compared to 3,000 in 2021). The British Isles saw the highest number (679). Machinery damage or failure accounted for close to half of all incidents globally (1,478). There were over 200 fires reported during 2022 (209) – the highest number for a decade, making this the third top cause of incidents globally, up 17% year-on-year.

Several factors are increasing the risk of fires at sea and on land. Decarbonization is leading to new types of cargo being transported on vessels, such as electric vehicles (EVs) and battery-powered goods. Potentially highly flammable lithium-ion (Li-ion) batteries pose a growing risk for container shipping and car carriers. This battery market is expected to grow by over 30% annually over the next decade.

One of the main hazards of Li-ion batteries is ‘thermal runaway’, a rapid self-heating fire that can cause an explosion. The main causes of Li-ion fires are substandard manufacturing or damaged battery cells or devices, over-charging and short-circuiting. Fires in EVs with Li-ion batteries are difficult to extinguish and capable of spontaneously reigniting. “Most ships lack the suitable protection, detection and firefighting capabilities to tackle such fires at sea,” says Khanna. “Attention must focus both on pre-emptive measures and emergency plans to help mitigate this peril such as adequate crew training and access to appropriate firefighting equipment or improving early detection systems. Purpose-built vessels for transporting EVs would be advantageous.”

At the same time, hazardous cargos are increasingly transported by increasingly larger vessels. Container carrying capacity has doubled in the last 20 years. The 10 largest container operators have more than 400 new vessels on order and the majority will be larger than the ships they replace. Consequently, the impact of fires is amplified, potentially resulting in more severe losses. Fire is already one of the most frequent causes of total losses across all vessel types with 64 ships lost in the past five years alone. Meanwhile, AGCS analysis of close to 250,000 marine insurance industry claims shows that fire was also the most expensive cause of loss, accounting for 18% of the value of all claims analyzed.

Industry reporting systems attribute around 25% of serious incidents onboard container ships to mis-declared dangerous goods, such as chemicals, batteries, and charcoal, although many believe this number to be higher. “Failure to properly declare, document and pack hazardous cargo can contribute to blazes or hamper firefighting efforts,” Khanna explains. “Labeling a cargo as dangerous is more expensive. Therefore, some companies try to circumvent this by labeling fireworks as toys or Li-ion batteries as computer parts, for example.” Several large container shipping companies have turned to technology to address this issue using cargo screening software to detect suspicious bookings and cargo details, while large container operators are imposing penalties. “Unified requirements and penalties for mis-declared hazardous cargo would be welcomed,” says Khanna.

More than a year after Russia’s invasion of Ukraine, the ripple effects for shipping continue to be felt. The threat of collateral damage on civilian shipping in or around the war risk area remains high and could stem from floating mines for example. Oil sanctions have also resulted in Russia and its allies creating a shadow tanker fleet to transport and sell its oil. Estimates of its size vary – as many as 600 vessels. “The shadow fleet is more likely to be made up of older ships, operating under flags of convenience with lower maintenance standards,” explains Justus Heinrich, Global Product Leader Marine Hull at AGCS. “The increase in their number is a worrying development, threatening the world fleet and the environment. A major incident can cause loss of life as well as uninsured damage or pollution.” In May 2023 an uninsured, unladen 1997-built tanker, Pablo, exploded in Southeast Asia, reportedly killing crew.

Shipping contributes around 3% of global greenhouse gas (GHG) emissions annually and is committed to tough targets to cut these. The pace and progress of its efforts are influenced by technological developments, adoption of energy-efficient fuels, regulation and market forces. Shipping companies and cargo operators are already switching to vessels powered by liquefied natural gas and are using and trialling alternative fuels such as biofuels, methanol, ammonia and hydrogen, as well as solar and battery-powered all-electric vessels, wind-assisted propulsion systems, more efficient propellers and bulbous bow designs.

Transitioning away from carbon-based shipping will involve a demanding period of change and significant investment of about $1.4trn. A mix of fuels is likely to exist for the next five to 10 years, posing challenges for shipowners, operators and ports. From a loss perspective the industry has not yet seen any major claims from alternative technologies or fuels. However, as these are introduced at scale, more issues may surface. “Collaboration is key and regular exchanges of information and data between companies and insurers from testing and experiences will be important in helping to reduce transition risks,” says Heinrich.

Following the post-pandemic boom in container shipping, economic and geopolitical uncertainty and falling demand have hit freight rates. The cost of shipping a container between Asia and the United States or Europe in April 2023 was more than 80% lower than a year earlier. “The question is whether this decline, together with the prospect of an economic downturn, will impact maintenance and risk management budgets. Prior downturns have impacted these, leading to losses and an uptick in machinery damage incidents,” says Heinrich.

Increased commodity prices, higher labour costs and supply chain disruption have had a significant impact on marine insurance claims, in particular hull and machinery. “The price of steel, a key cost driver in hull claims, increased sharply post-pandemic, as did spare parts. A typical propeller or machinery claim now costs around two times more than pre-pandemic,” explains Régis Broudin, Global Head of Marine Claims at AGCS. “Shortages and delays in obtaining replacement parts have also led to longer stays in repair yards while labor shortages have also increased costs. This comes on top of the increased expense of dealing with large vessels, which face higher costs for repairs, salvage and towing.” The post-pandemic boom in container shipping has also impacted. Cargo values have risen with the increase in the price of goods and raw materials. “Even companies with the best risk management will see the impact of inflation on claims,” concludes Broudin.

Webinar: Engineering Risk out of Insurance Transactions

Insurance of freight is about managing risk. Listen and learn about the Redkik revolution of the logistics insurance industry. The panel – Chris Kalinski of Redkik and Tom Ptacek of Lockton Industries, moderated by Editor Peter MacLeod, discuss how insurance calculation predictions and rates per mile are now possible, as is integration with transport management and brokering platforms. Freight insurance is becoming a variable, rather than a fixed cost. Marine risk insurance is the oldest in the world but has come a long way since Lloyds began.

Watch the 30 minute webinar here or choose from all our recent podcasts and webinars here.

Redkik is a global Insurtech company with the mission to transform and improve the insurance industry for all parties within logistics and transportation. Redkik’s platform eliminates the need for annual and complex policies. Through Redkik’s embedded integration with licensed cargo insurance providers, transport intermediaries can offer their customers on-demand per-shipment, customized cargo insurance when their freight is booked.

“Redkik has enjoyed expanding to the Asian market with ERGO; they have been nothing but knowledgeable in supporting this partnership and imminent launch across Asia. Redkik’s technology and ERGO’s well established insurance capabilities has led to a transformative partnership that will change the way we think of cargo insurance,” said Chris Kalinski, CEO and founder of Redkik.

“ERGO is excited to partner with Redkik. We want to transform the way Marine Cargo business is done in our region and offer instant quotes and issuance of the certificate of insurance to our customers in seconds,” said Karl-Heinz Jung, Chief Executive of ERGO Singapore.

This SaaS solution for cargo insurance is now available for transport intermediaries to distribute in Singapore and will soon expand through the rest of Asia. This follows a successful launch in the US in 2021 and Europe and Brazil in 2022.

Redkik forms partnership with ERGO

Redkik is set to overhaul how cargo insurance is transacted in Singapore as it announces a strategic partnership with insurer ERGO.

Buying insurance has historically been tedious and time consuming. Lack of flexibility, inefficient technology, and waiting on underwriters for annual policies does not need to be the customer experience any longer.

Redkik’s innovative insurance software now allows transport intermediaries, TMS systems and anyone in the transportation & supply chain in Singapore to offer insurance coverage underwritten by ERGO with a single click.

“Use of an API integration at the point of sale seamlessly adds coverage without unnecessary redirects to external websites and without disrupting the sales flow. This is a game-changer for the industry and we are beyond excited to have achieved this together with Redkik,” said Tony Betteridge, Head of Marine of Munich Re.

By offering this InsurTech/SaaS solution, this new partnership enables anyone in Singapore to purchase insurance when they want it (even day of), how they want (transactional on computer or any mobile device) and for what they want (affordable) – resulting in instant premium quotations at the time of freight being booked.

This expedited process is coupled with competitive pricing and clear policy wording for customers’ specific needs.

Redkik expands across Asia

Redkik has enjoyed expanding to the Asian market with ERGO; they have been nothing but knowledgeable in supporting this partnership and imminent launch across Asia. Redkik’s technology and ERGO’s well established insurance capabilities has led to a transformative partnership that will change the way we think of cargo insurance,” said Chris Kalinski, CEO and founder of Redkik.

“ERGO is excited to partner with Redkik. We want to transform the way Marine Cargo business is done in our region and offer instant quotes and issuance of the certificate of insurance to our customers in seconds,” said Karl-Heinz Jung, Chief Executive of ERGO Singapore.

This SaaS solution for cargo insurance is now available for transport intermediaries to distribute in Singapore and will soon expand through the rest of Asia. This follows a successful launch in the US in 2021 and Europe and Brazil in 2022.

 

Redkik forms strategic partnership with insurance broker

Redkik, a global software company with the mission to simplify and improve the cargo insurance industry with technology, has formed a strategic partnership with Howden Insurance Brokers AB, a leading provider of insurance brokerage and risk consulting. The partnership aims to transform insurance provision for the logistics and transportation industry with a quick, straightforward and compliant digital solution.

By partnering together, the companies are offering on-demand, per-shipment insurance, underwritten by Chubb, for instant premium quotations at the time of freight being booked. This expedient process is coupled with competitive pricing and clear policy wordings for customers’ specific needs.

Redkik has been truly impressed with working with Howden and Chubb, as they have been nothing but dynamic in supporting this partnership and imminent launch across Europe,” said Chris Kalinski, CEO and Founder of Redkik. “Redkik’s technology, Chubb’s well established insurance capabilities and Howden as the insurance intermediary has led to a transformative partnership that will change the way we think of cargo insurance.”

Paul Woodgate, Regional Executive Officer, Northern Europe at Chubb, added: “Chubb has been in the marine insurance business for more than 230 years and we are very proud to partner with Howden to introduce to the European market this solution which truly modernises the provision of cargo insurance.”

The new SaaS solution for cargo insurance is now available for transport intermediaries to distribute in Sweden, with the intention of becoming available across Europe shortly after this initial pilot. This follows a successful launch in the US in 2021 and increasing availability extending to Asia and Latin America during 2022.

 

Redkik attracts investment of $3.3m

Redkik, a global software company with the mission to simplify and improve the marine cargo insurance industry with technology, has announced the closing of a $3.3m Seed funding round.

Co-led by Greenlight Re Innovations and MS&AD Ventures, with participation from Fintech Ventures Fund, Plug and Play, and existing investor North Karelia Growth Fund managed by Redstone, this funding round will accelerate Redkik’s growth and the value it offers in bringing per-shipment cargo insurance to the global market.

The value of bringing on strategic investors goes beyond additional working capital, adding further resources and (re)insurance expertise to revolutionise cargo insurance for the transportation and supply chain industry. Redkik plans to continue with cutting-edge research and development to firmly secure its position as a leader in per shipment cargo insurance.

“Insurance for shipping is still determined the same way as 30 years ago, with little to no automation, and outdated IT solutions.” said Chris Kalinski, Founder and CEO of Redkik. “This results in low efficiency, double-keying, high overhead costs, and complexity for every party within the supply chain. Our mission is to bring intelligence to insurance and make it simple to secure goods and loads.

“Most annual policies are based upon 12-month forecasts and the policyholder has to pay the premium upfront. Redkik’s technology coupled with our strategic partners’ insurance placement offering facilitates change to the old structure and we are excited to present this groundbreaking, collaborative solution to the transportation industry.”

“Redkik is transforming how cargo insurance policies are structured and distributed,” said Brian O’Reilly, Head of Innovations at Greenlight Re Innovations. “We believe the future of cargo insurance is in embedded, point-of-sale solutions and, therefore, we are excited to welcome Redkik to our growing portfolio of Insurtech companies.”

“Redkik is upgrading the cargo insurance space,” said Tiffine Wang, Partner at MS&AD Ventures. “Their solution uses data analytics and artificial intelligence to better serve customers through personalisation, empowering brokers and carriers and increasing revenue streams for freight forwarders. We love investing in companies that create a more seamless experience for users.”

Redkik will be building on its partner base across the USA, Canada, Latin America, SE Asia and Europe, and says it would be delighted to hear from freight forwarders, transport intermediaries, technology integration partners, and insurance partners.

 

Partnership aims to transform marine cargo insurance  

Redkik, a global software company with the mission to simplify and improve the marine cargo insurance industry with technology, and Roanoke Insurance Group Inc., a leading transportation-related insurance broker, have announced a strategic partnership they say will be ground-breaking for all parties within transportation and logistics in the US.

By partnering together, the companies are offering on-demand, per-shipment insurance with instantaneous premium quotations at the time of freight being booked, together with dynamic pricing and policies tailored for customers’ specifics needs.

“Insurance for shipping is still determined the same way as 30 years ago, with little to no automation, and outdated IT solutions,” says Chris Kalinski, Founder and Chairperson of Redkik. “This results in low efficiency, double-keying, high overhead costs, and complexity for every party within the supply chain. Our mission is to bring intelligence to insurance and make it simple to secure goods and loads.

“Most annual policies are based upon 12-month forecasts and the policyholder has to pay the premium upfront. Redkik’s technology coupled with Roanoke’s insurance placement offering facilitates change to the old structure, and we are excited to present this ground-breaking, collaborative solution to the transportation industry.”

Redkik’s technology provides intelligent API communication between transportation management systems and Roanoke’s cargo solutions,” adds Karen Groff, President of Roanoke. “It is a pleasure to work with inventor and innovator Chris Kalinski and his team.”

The new solution will be immediately available in the US market. The company will be launching in the European market and the rest of the world by the end of 2021.

Suez Canal Blocked by Grounded Container Ship

An Ultra Large Container Ship, MS Ever Given, grounded in the Suez Canal and brought traffic on the central shipping route between Europe and Asia more or less to a standstill. A second incident – a bulker and Russian military tanker collide in Suez Canal – was reported in the Egyptian waterway on Tuesday, following Ever Given boxship grounding.

As one of the leading shipping insurers, Allianz Global Corporate & Specialty constantly monitors and analyses risk scenarios in the shipping industry and annually publishes the Safety & Shipping Study. The company provides research support as well as facts and figures on the current grounding incident:

Shipping risk situation in the Suez Canal
• About 10% of global trade passes through the Suez Canal, which connects the Mediterranean to the Red Sea and provides the shortest sea link between Asia and Europe. Ships face costly and lengthy deviations if canal is not opened soon. Ships save 9,000km or 10 days by using the Suez Canal.
• Ship trackers and brokers said there were more than 100 ships waiting to transit the canal. The traffic jam comes at a particularly bad time for global supply lines. Car and computer makers are straining from a global chip shortage, exacerbated by a fire in a big chip making factory in Japan last week. Car makers have closed plants after a Texas cold snap earlier last months hits plastics production, and Califorinia ports have been hit by backlogs and delays.
• Nearly 19,000 ships passed through the canal in 2020, according to the Suez Canal Authority – an average of 51.5 ships per day. The Suez Canal has an excellent safety record overall with shipping incidents extremely rare – There have been 75 reported shipping incidents in total in the canal over the past decade according to the Allianz Global Corporate & Specialty Safety & Shipping Review 2020. More than a third involved container ships (28).
• Between 2013 and 2016 there was an average of 12 shipping incidents a year but the numbers have declined since then. The 10 year average is 8 incidents a year.
• However, groundings (such as the Ever Green incident) are the most common cause of shipping incidents in the canal – 25 in the past 10 years or 1 in 3 of all shipping incidents in the canal. Together, grounding, collision and contact incidents account for half of all shipping incidents in the Suez Canal over the past 10 years (38 in total).
• Machinery breakdown is the other major cause of shipping incidents in the Suez Canal accounting for 21 incidents over 10 years
• There has been only one total loss of a vessel reported in the Suez Canal over the past decade – back in 2010. The total loss in the Suez Canal was a cargo ship called Maryam which sank after loading some bitumen.
General shipping statistics on mega-ships and grounding:
• Container ship graphic attached above. Another important stat – container-carrying capacity of ships has increased by around 1,500% since over the past 50 years and has almost doubled over the past decade
• The other graphic attached looks at a potential loss scenario and the costs involved in event of a major casualty involving a container ship (although the Suez situation is not comparable)
• There have been over 200 reported grounding incidents involving container ships around the world over the past decade, accounting for around 1 in 10 of all incidents involving container ships.
• The insured values of these vessels (hull only) depends on many factors like age but ranks between 70 mn USD for an older vessel (say 2012) to 150 mn USD for a new one.
• Other main risks associated with megaships include major risks are fire-fighting capability, safe storage of cargo and cargo misdeclaration; salvage challenges given their size.

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