Tips to help hauliers cope with high Christmas demand

The Christmas rush is something hauliers anticipate every year. But it’s going to be felt more acutely this year with the additional pressures of a driver shortage and Brexit affecting the supply of some goods.

The haulage sector is set to experience its busiest Christmas period on record. On top of the usual increase in demands, there’s the perfect storm of the HGV driver shortage and supply chains impacted by Brexit and COVID. By focusing on increasing efficiency and reducing empty running, hauliers can meet these higher demands and ensure their customers receive the highest level of service.

This means hauliers will need to be even more efficient and prepared in order to meet the demands of businesses and consumers this Christmas.

In this article, supplied by Mandata, we cover how hauliers can cope with arguably the most demanding Christmas we’ve ever experienced.

Make planning more efficient

Efficient planning is paramount to success for all hauliers, but never has it been more important than right now. A Logistics UK survey revealed that 96% of hauliers are struggling to recruit drivers, with 13% saying their shortage is severe to very severe. To meet high demands with a potentially depleted workforce, hauliers need to get the most out of their available resources.

That’s where route planning software comes in. By feeding in all the collections and deliveries you need to make, and your vehicle and driver availability, you’ll be able to plan the most efficient routes and get the most out of your fleet.

With these solutions, you’ll have one view of your business supported by real-time information. Your planners can then make informed decisions. In the hectic traffic rush leading up to Christmas, it’s critical you can identify and manage exceptions as deliveries progress because it’s undoubtedly the busiest period on the road.

Eliminate empty running

When you have a larger-than-usual task on your hands to keep up with demand this Christmas, running empty seems even more wasteful than usual. Yet, for many hauliers, this is the case on their return journeys. If your drivers travel back empty from Glasgow to Plymouth on their return journey, for instance, that’s a lot of wasted mileage.

Using a freight exchange platform gives hauliers the opportunity to not only make the most of their journeys but also serve more customers in a time of increased demands. This can help optimise fleets in the short term and also enables hauliers to expand their network to connect with new shippers. Haulage companies with loyal customers but limited resources have the opportunity to subcontract their excess work on these platforms, meaning they can still take on additional haulage loads and get customer’s jobs done.

Allow your drivers to do more in their workday

The changes to drivers’ hours, which means drivers can work up to 11 hours a day twice a week, has been extended once again to January. But we know that making already overworked drivers work longer hours isn’t the solution, especially when many of the drivers who’ve left the sector have done so due to poor working conditions.

Giving your drivers the tools they need to achieve more in their workday is a much better solution. Not only will this allow your business to be more efficient, but you’ll also improve their satisfaction by making their jobs easier. Let’s face it, dealing with paper proof of deliveries is difficult to manage and adds time to their day.

It’s these inefficient processes that can frustrate drivers, cause delays, and even result in them finishing their day later than expected. It’s no wonder that drivers are leaving businesses that aren’t addressing this problem. Using digital tools like electronic proof of delivery and apps that provide real-time details of their deliveries allows them to focus on the job and get more done in their day.

Microlise to list on LSE

Microlise, a leading provider of transport management software to fleet operators, is set to list on the AIM market of the London Stock Exchange as Microlise Group plc on 22nd July 2021. The group has raised £61.2 million from investors through the issue of shares at a Placing Price of 135p per share, meaning Microlise has been valued at £156.5 million.

The decision to list on AIM will support Microlise’s next stage of development, including broadening the group’s product offering and growing the business around the world.

Established in 1982, Microlise is an award-winning business with around 350 employees based at the group’s headquarters in Nottingham, as part of a total staff of 500 globally. Microlise operates predominantly in the UK and has offices in France, India, and Australia.

Microlise’s transport management software helps fleet operators improve efficiency, safety and reduce emissions. These improvements are delivered through reduced fuel use, reduced mileage travelled, improved driver performance, fewer accidents, elimination of paperwork and delivery of an enhanced customer experience.

Microlise’s proprietary modular platform was specifically developed to provide an end-to-end technology solution for fleet customers. As a result, 58% of UK large HGV fleet operators (defined as comprising more than 500 vehicles) use the Microlise platform. The group has a diverse customer base, including organisations representing 88% of the UK grocery retail market by market share. Other customers include Culina Group, DFS, Hovis, MAN Truck & Bus UK, and Yodel.

The listing will help Microlise realise the significant revenue potential within the existing customer base and up-sell and cross-sell Microlise’s products. The group is looking to penetrate new geographies and market segments, including the market for smaller fleet sizes and different vehicle types, such as light commercial vehicles. Furthermore, the listing provides the opportunity to accelerate the group’s growth strategy through targeted M&A.

The money raised will support further investment in research and development.  In 2020, Microlise launched its Planning & Optimisation module to support operators to plan quickly and accurately to achieve a lower cost of completion. Earlier this year, Microlise launched its Trailer Brake Performance Monitoring technology, and has an advanced pipeline of other product developments. With more than 150 people in its development function, Microlise can deliver bespoke solutions to customers with specific or complex requirements.

Nadeem Raza, CEO, Microlise, said: “With an established track record of growth, proven management, and a market-leading position in providing technology solutions to fleet operators, Microlise is well set to capitalise on what we believe to be a major growth opportunity. Our customers are under pressure to meet increased environmental regulations and want more integration across supply chains. In addition, the challenges of the pandemic and Brexit have raised even greater awareness of the need to optimise the movement of goods efficiently and sustainably.

“As well as raising the profile of the group and increasing our ability to attract and retain the best talent, our listing will support the next stage of our development. This development means continued product innovation, growing our international operations, and entering new market segments such as light commercial vehicles. The listing will enhance our ability to serve and support our existing, as well as new customers. We are very excited about the future.”

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