Supplier Collaboration Value

With cost cutting still very much at the top of the business agenda, companies across the world have already started creating improvement plans to tackle operational expenses, writes Simon Thompson (pictured), VP Northern Europe at JAGGAER.

Businesses are focusing on driving value through supplier partnership and are prioritising visibility of stock and procurement strategies optimisation. In fact, one typical business area that is usually seen as no more than a cost centre is procurement and, more specifically, the supply chain. As a result, savvy businesses are reassessing their approach to supplier relationship management, enacting measures that amount to a complete paradigm shift to transform this function in a value centre that can create long-term value as well as reduce costs.

Traditional cost-cutting strategies, that prioritise short-term savings and negotiating the lowest possible prices with suppliers, can backfire over time, potentially leading to quality issues that may escalate into expensive product recalls, customer dissatisfaction, and reputational harm. Strategic partnerships and collaboration within the supply chain can instead become an opportunity to create additional value that goes beyond simply reducing costs, allowing the procurement officer to consolidate spending or uncover shared efficiencies to encompass a range of key issues and benefits such as promoting sustainability, co-investing in innovation and finding new avenues to enhance customer satisfaction. These partnerships can help mitigate supply chain risk, improve resilience, foster digital transformation and facilitate regulatory compliance.

Collaborative procurement strategies

Effective cost management in supply chains therefore extends far beyond reducing raw material costs and covers every stage of the supply chain, from sourcing and logistics to inventory management and payment terms. That’s when collaborative procurement strategies come into play. These strategies are based on building trust and transparency, fostering beneficial partnership with the supplier with the aim of achieving cost saving without compromising quality. Open dialogue and transparency are at the core of this approach, allowing buyers and suppliers to collaborate openly, sharing objectives and creating mutual benefits. Sharing demand forecasts helps suppliers optimise production processes, minimising waste, lowering operational costs and reducing prices.

Key to achieving this transparency are real-time procurement platforms that grant visibility to both companies and suppliers and can also improve demand management and inventory needs synchronisation, prevent overproduction, as well as enabling more efficient resources allocation, production schedules and inventory management, ultimately reducing unnecessary costs. While it’s important for procurement to have visibility, trust is a two-way process and a sometimes overlooked component of supplier collaboration is committing to on-time payments. Consistently paying suppliers on time fosters trust, which can lead to improved payment terms or pricing advantages.

Thanks to these platforms it is also possible to enable Just-In-Time (JIT) processes. In fact, partnering with suppliers to implement JIT inventory systems can help minimise excess stock and storage costs, while ensuring timely delivery of goods. This is particularly relevant for industries handling bulky items, perishable goods, or material requiring strict temperature control, such as those managed within the cold chain. In the pharmaceutical sector, for instance, JIT helps reduce waste and improve efficiency by ensuring medicines or devices are ordered and delivered only as needed for production, significantly reducing the likelihood of having to deal with unused or out-of-date stock.

Efficiency gains

Conducting regular supplier relationship evaluations using scorecards provides another avenue for efficiency gains by identifying areas for improvement, uncovering potential cost-saving opportunities, and strengthening collaboration. These evaluations also offer a transparent foundation for discussions and renegotiations with suppliers and offer the opportunity to raise issues or share ideas for improvements such as a new supply route or material. Centralized platforms that automate transactions, facilitate communication, and provide advanced analytics allow businesses to identify inefficiencies and optimize procurement strategies. By leveraging intelligent technologies, companies can enhance decision-making, mitigate risks, and access diverse data sources, without overburdening internal teams or suppliers with excessive manual data entry and updates.

Procurement’s focus is shifting from cost control to driving value creation, and supplier collaboration is emerging as a pivotal strategy for achieving not only sustainable cost savings but also broader operational improvements. Success in this area hinges on building trust, ensuring transparency, and adopting a comprehensive approach that balances cost savings with other factors like quality, supplier diversity, long-term sustainability, and risk management. This approach relies on a strong data foundation across the entire source-to-pay process, supported by advanced spend analytics. With these tools, procurement leaders can develop and implement strategies that deliver significant value for both buyers and suppliers, while nurturing strong, cooperative relationships with every actor of the supply chain.

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The Supply Chain in 2025: Trends and Challenges

2024 was a complicated year for the supply chain; from disruptions to shipping on the Red Sea through to rail strikes, port closures and announced changes to trade tariffs by the leading economic power internationally, the challenges to unhindered trade were many and diverse. So what’s in store for 2025? Simon Thompson (pictured), VP Northern Europe at JAGGAER, delves into a dozen major trends.

1. Cost Savings
Cost management and achieving savings remain a top concern for businesses worldwide. Investments in AI-driven analytics will enable businesses to identify cost-saving opportunities across the supply chain by identifying inefficiencies, optimizing supplier performance, and negotiating better contract terms — ultimately enhancing the bottom line without compromising quality.

2. Risk Management
2024 was a complex year for supply chains globally. It saw disruptions caused by Houthi attacks on vessels in the Red Sea, Canadian rail strikes and the closure of Ningbo Port in China due to a container explosion on the YM Mobility to name a few. Whether geopolitical, economic, or environmental, the vulnerabilities of the supply chain have been evident and savvy businesses have made moves to derisk their operations. Using technology and data to improve transparency and communications all along the chain, it is in fact possible to prevent bottlenecks and rapidly identify alternative routes or suppliers.

3. AI and data quality
It’s becoming a mantra that AI is only as good as the data it uses. As businesses leverage AI automation to make processes more efficient, sourcing error-free timely data from across the supply chain can be a thankless task for both suppliers, inputting information, and buyers, analysing it without automation. As effective AI increases the demand for large volumes of high-quality data with transparent and traceable data sources, it will become crucial to leverage automation to drive efficiency.

4. Blockchain Technology
Blockchain technology is expected to play a crucial role in making supply chains more transparent and traceable. With its decentralized ledger system, blockchain offers unparalleled data integrity, making it easier to track the provenance of goods and ensure compliance with ethical and environmental standards. Although this technology is still at an early stage, we can expect the debate to heat up around blockchain in 2025.

5. Cybersecurity
More use of technology, however, also means more exposure to cyber threats. As businesses place more and more of their data and systems on the cloud, it is becoming more and more complex to protect sensitive customer data as mandated by international regulations. Investing in systems and governance to protect the business across all its international operations is key.

6. Regulatory Compliance
Greater consumer awareness of sustainability and ethical issues along the supply chain, in addition to calls for greater user safety and quality, are driving increasing scrutiny from regulators. The EU Deforestation Act 2023/1115 and the US Uyghur Forced Labor Prevention Act (H.R. 6256) are just two examples of regulations concerning the supply chain. Organizations must stay ahead of the curve by setting up systems to proactively and simply assess their suppliers along the chain to ensure ethical sourcing, anti-corruption measures, and environmental responsibility.

7. Scope 3
As businesses strive to achieve their sustainability goals, Scope 3 emissions — those indirectly resulting from the supply chain — are increasingly coming under scrutiny as they typically account for the majority of carbon footprint. Improving communication channels with suppliers and gathering information regarding their eco-friendly practices, responsible sourcing of raw materials, and reduced energy consumption, is key to ensuring that Scope 3 emissions are curbed. Shifting the focus from cost cutting to creating partnerships for sustainability is key to creating greater transparency and flexibility as well as an environment that fosters sustainable innovation along the supply chain.

8. Supplier relationship management
More resilient supply chains depend on better collaboration between parties. Stronger partnerships are created through transparent communication channels that make transmitting key information on certifications, potential bottlenecks, low stock or by provisioning difficulties in real-time without overburdening the supplier with an enormous admin onus. Providing seamless and streamlined systems to expedite information sharing can create the ideal environment to develop new strategies such as new shipping routes, new raw or component product suppliers or even co-investment in new technologies and innovation to improve end products.

9. Nearshoring, Reshoring
As the new United States president steps into his role on 20th January, the world will be holding its breath to find out whether the tariff increases threatened on international trade will take effect. With Chinese products risking “an additional 10% tariff, above any additional tariffs”, Mexico and Canada an increase to 25% and EU businesses anything between 10% and 20%, it is likely US businesses will be increasingly sourcing from national providers. Closer to home alternatives, such as sourcing from Mexico would shorten the supply chain and enhance control over logistics, as well as reducing environmental impact by reducing the distance goods travel.

10. Sourcing from Emerging Markets
Finally, another strategy to respond to tariff will be sourcing from emerging markets. This strategy, useful to help diversify and thus risk-proof the supply chain, can also benefit sustainability provided regions with lower carbon footprints or renewable energy sources are selected.

Conclusion

The global supply chain has been put under significant pressure in 2024, and response has highlighted vulnerabilities as well as ideal pathways to resilience. Technologies and strategies taking the lead in 2025 will build on these as businesses continue to bolster their supply chain against volatility and disruptions, while strengthening areas of potential exposure with increased intelligence derived from greater transparency along the entire supply chain.

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