Tag: labelling|packaging|printing

Konica Minolta has launched a new global campaign to help businesses understand the changing needs of customers to create more added value and help them rethink opportunities in a fast-changing world. “See the Potential” is the technology leader’s slogan for realising digital transformation within the evolving commercial print, industrial and packaging markets.

Working closely with customers on their digital transformation, Konica Minolta believes that in a digital era there are good business reasons for communicating through multiple cross-media channels, and not just via paper-based media. The campaign will focus on the new business opportunities, which Konica Minolta recognises are everywhere. It just takes a spark to bring more possibilities to life by embracing new techniques and creating unique customer experiences.

Drawing on local expertise backed by a global organisation with over 40 years of experience in digital printing, Konica Minolta’s portfolio of hardware, software and services has been designed to ignite possibilities for customers – whatever and wherever they may be.

As Covid-19 has been accelerating the trends from commodity to quality and from one size fits all to customisation and personalisation, high value digital printing continues to accelerate. Take packaging with specialty printing and enhancements as one example, which have more than 46% higher quality perception.

Jon Hiscock, Head of Production & Industrial Print at Konica Minolta Business Solutions (UK) Ltd, said: “At Konica Minolta we are passionate about Professional Print and the industry we serve. The global campaign, its tools and resources will help us demonstrate how our customers can realise their potential and create ever more imaginative and creative experiences for their customer base and add value to the products they manufacture. We are really looking forward to engaging with our commercial print, label & packaging and in-plant customers and using our local expertise, products, and services to help them drive their digital transformation.”

He added: “At Konica Minolta we are constantly rethinking print – and are proud to be recognised as one of the global 100 most sustainable companies. We are in a new era for the industry – where stories and experiences are brought to life by communicating through multiple cross-media channels, and not just paper-based media. Our aim is to build the future together with our customers to help them create new business opportunities. ‘See the Potential’ is our slogan for realising digital transformation. As a trusted partner, we can help print businesses service new market segments, build stand-out creative pieces with customers sharing a similar passion, and optimise workflow.”

Konica Minolta’s campaign video – for which the video set was made entirely of print output – can be watched HERE.

TSC Auto ID Technology EMEA GmbH’s comprehensive On-Site Service Program, previously only available across Europe on its Printronix Auto ID industrial enterprise devices, is now available across its entire range of industrial and industrial enterprise printers, TSC and Printronix Auto ID.

Businesses cannot afford prolonged production and packaging downtime, they need to reliably produce barcode labels on demand. Even short, unplanned disruptions and failures can add time delays and costs upstream and downstream. By making the On-Site Service Program available across the complete range of TSC industrial and Printronix Auto ID industrial enterprise printers, customers can now benefit from increased operational availability, consistently high print quality and longer life for the hardware itself.

“Whether you’re a large or small company, you don‘t need unpleasant surprises, in supply chain productivity, you need to keep things moving and ensure your printers are performing optimally at all times,” said André van Swaaij, Manager Services and Customer Solutions TSC Auto ID Technology EMEA GmbH.

The On-Site Service Program can be purchased with any new TSC industrial printer and Printronix Auto ID industrial enterprise printer, or added later. It helps not only keep businesses up and running but also gives them known service costs. The Program ensures TSC devices are kept in good order by certified TSC technicians and include labour costs, travel expenses (up to 150km) and genuine spare parts*. By only using genuine components, TSC ensures compatibility and longevity of the printers.

Bringing service programmes on TSC printers in line with Printronix Auto ID devices means TSC can now consistently and cost-effectively support both brands and enable customers to remain at peak productivity at all times.

“Having tailor-made service and maintenance contracts on both TSC and Printronix Auto ID industrial and industrial enterprise printers helps companies forecast service costs over a fixed period of time allowing complex work to be planned and budgeted for,” explained van Swaaij. “Faults can also be quickly and professionally resolved, and defective devices repaired at short notice or exchanged.”

In addition to its two-year guarantee, TSC printer customers can also extend their warranties to three, four or five years, providing they take out the policy within 30 days of purchasing the printer. The company offers two options:

• Priority Guarantee: Includes repairs if electrical parts malfunction, replacement of defective components with genuine spare parts, labour costs, cleaning, adjustments and function testing.
• Comprehensive Warranty Coverage: Includes everything in Priority Guarantee plus replacement of wear parts such as platen rollers and print heads.

* Excludes print heads, cutting parts and components damaged by users