SIXT turns to predictive maintenance for its UK fleet

Geotab Inc., a global market leader in connected transportation solutions, today announced a strategic partnership with SIXT van & truck. The landmark collaboration aims to enhance SIXT van & truck’s fleet management capabilities and elevate customer service standards for the company across the UK market.

SIXT van & truck will incorporate Geotab’s advanced telematics solutions into commercial vehicles within its UK-wide fleet. This integration, which will roll-out across the next 12 months, will leverage Geotab’s Original Equipment Manufacturer (OEM) integrated data to facilitate predictive maintenance and efficient Service, Maintenance and Repair (SMR) operations. By utilising Geotab’s highly precise mileage tracking and vehicle data solutions, SIXT van & truck aims to ensure seamless contract compliance with OEMs while improving vehicle efficiency and performance.

The decision to form a long-term partnership follows a successful pilot programme, during which SIXT van & truck successfully recovered two stolen vehicles, further underscoring the value of Geotab’s telematics solutions in boosting fleet security and operational competence.

David Saint, Managing Director SIXT van & truck UK, said: “Partnering with Geotab allows us to harness cutting-edge telematics technology to enhance our fleet operations in the UK. The ability to access accurate, real-time vehicle data enables us to perform predictive maintenance, reduce downtime and offer an improved experience to our customers.”

Rental and leasing organisations have traditionally engaged in bulk purchasing agreements with OEMs, involving complex contracts to sell vehicles back to manufacturers under specific detail-driven conditions, including precise mileage limits and vehicle standards. By integrating Geotab’s technology, SIXT van & truck is set to streamline such opaque processes, providing the company with comprehensive management of vehicle data to uphold contract terms and deliver superior service to customers.

Geotab’s extensive OEM network and robust market coverage empower leasing and rental companies such as SIXT van & truck to integrate diverse fleet data. This advanced and unmatched capability not only supports predictive maintenance but also ensures compliance with contractual obligations, ultimately leading to cost savings and customer satisfaction.

Implementing predictive maintenance allows rental companies to anticipate and address vehicle issues before they escalate, thereby minimising unexpected breakdowns and reducing operational costs. By having the capability to analyse real-time data thanks to Geotab’s innovations, SIXT van & truck can schedule maintenance during optimal periods, ensuring maximum vehicle availability. This proactive approach not only extends the lifespan of fleet vehicles but also helps contribute to cost savings by preventing major repairs and reducing downtime.

“We are delighted to be working with SIXT van & truck, delivering an innovative telematics solution to their commercial vehicle fleet across the UK,” said Christoph Ludewig, Vice President, EMEA. “Geotab will provide SIXT van & truck UK with actionable insights that improve efficiency and elevate service quality. This collaboration not only reinforces our commitment to supporting partners in achieving operational excellence but also marks a key milestone in our continued growth within the rental and leasing space. As we forge new alliances and strengthen existing relationships, we remain focused on delivering telematics solutions that drive real value.”

Real-world applications of Geotab’s advanced telematics solutions have shown significantly enhanced fleet operations for rental and leasing organisations. By integrating Geotab’s connected vehicle technology, a rental company last year achieved 100% fleet connectivity in the UK and 67% across six core European markets. This comprehensive data integration has led to improved vehicle recovery rates, real-time collision detection and remote monitoring of vehicle metrics such as odometer readings and fuel levels. These breakthrough advancements have also collectively optimised fleet management and elevated customer service standards.

As part of the partnership, SIXT van & truck will explore opportunities to integrate Geotab’s advanced telematics solutions into its rental services, providing end customers with added value.

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How Data-Driven Maintenance Transforms Materials Handling

Data-driven insights can help optimise the performance, maintenance and sustainability of warehouse automation and materials handling, explains Dan Migliozzi, Sales & Marketing Director, at Invar Group.

Current materials handling and intralogistics equipment is amazingly reliable. Nonetheless, there is a lot to go wrong – all those mechanical parts like rollers, bearings, motors, belts, not to mention switches, sensors and the rest of the electronics. For many businesses this equipment is fundamental – if it’s offline, everything stops.

Unexpected failures, and unplanned maintenance and repair, don’t just increase costs and impair customer service, they have direct and significant environmental and sustainability impacts. But by implementing data driven maintenance strategies these cost, performance, and environmental impacts can be greatly reduced.

Don’t be blinkered

Some companies, particularly those with limited in-house capabilities, work on an ‘if it ain’t broke, don’t fix it’ basis. This may appear to reduce unnecessary downtime and cost, but is a high-risk strategy. There’s a well-known law that states if something can fail, it will, and at the worst possible moment – peak season, rush order, Bank Holiday weekend when the spare parts stockist is closed. Not recommended.

A more sophisticated approach is that of planned, scheduled maintenance. Components subject to wear, or otherwise likely to fail, are replaced at regular intervals – as recommended by the equipment manufacturer, or based on bitter experience. This approach too has disadvantages.

The expected life of a part is a statistical construct – some will fail early; others may be good for much longer. Maintenance intervals are often based on the calendar, rather than the amount and nature of the usage the equipment has experienced – typically, all the parts of a given ‘lifespan’ will be replaced whether they need it or not. Perfectly good parts are sent for scrap. Meanwhile, the performance of other components may be degrading, well in advance of their ‘due’ replacement date. This may have knock-on effects on the condition or

life of other system components, while increasing the consumption of energy, lubricants and other consumables. None of this is good for sustainability.

An intelligent data-driven approach

Maintenance doesn’t have to be this arbitrary. Most materials handling automation gathers a plethora of condition monitoring and other data that can be used in a preventative maintenance approach – key parameters, perhaps the energy consumption of motors, or the temperature of bearings, can be monitored, and generate alerts and warnings before the worst happens.

But instead of maintenance staff merely reacting to warnings that an element is, or is about to go, out of its performance envelope, we can use intelligent analytical software to drive the maintenance process in the most efficient and sustainable directions.

We can bring together both historical and real-time data, from SCADA and other systems, to identify failure areas and causes – both one-time events and regular wear-and-tear, mean times between failures, and downtimes required to take action. We can use data on actual loadings and usage, rather than elapsed times, to predict which components are likely to require replacement and when – and which identical components should still be okay. All the sites we instal have this data waiting to be used and we have the software tools capable of analysing this data, to inform our decisions on the most appropriate, proportionate actions to take.

Further, software empowers learning, encouraging continuous improvement and potentially revealing where investment in new equipment, or appropriate upgrades and enhancements – or indeed staff and operator training – may be needed.

Data driven maintenance mean that equipment can operate longer at maximum capacity, and reduce those minor jams and other incidents, while necessary downtime can be optimised to suit patterns of work. This makes best use of engineering staff (internal or external), to anticipate the need for, and ensure the availability of the necessary spare and replacement parts so that maintenance downtime is not wasted.

Sustainability strategies

Data analysis of warehouse automation and its maintenance needs contributes to a wider suite of environmental goals and strategies.

Analytics allows for efficient use of a most critical resource – planning where and when trained staff will be needed, and what their training needs are.

Effective maintenance strategies support waste reduction goals by reducing the unnecessary use of costly (in economic and environmental terms) replacement parts. Parts may be recovered when they are still able to be reconditioned rather than scrapped.

Data driven preventative maintenance ensures efficient performance of the automation, thus reducing consumption of energy and consumables – a badly worn conveyor belt may consume 2-6 times as much energy as one in good condition. More generally, analytics can be used to drive the automation in the most energy-efficient modes.

The consumption and waste of packaging materials and their contents, damaged by underperforming or failed equipment, is reduced. Automation also reduces or eliminates the use of more polluting forms of materials handling equipment such as lift trucks.

Automation can mitigate or eliminate many of the Health & Safety risks associated with warehouse operations, such as lifting. Equipment that is well maintained so as to stay within its designed operational envelope is inherently safer.

Importantly, analytics can reveal differences in the lifecycle impacts of parts and materials from different suppliers, which can help inform sustainable procurement policies.

And whilst the physical maintenance operations inevitably incur downtime and another round in the age-old battle between operations and engineering, machine monitoring means the need to stop the line for inspection and assessment is largely eliminated. Ironically, disassembly of equipment for inspection is itself a recognised cause of failure!

We are all rightly concerned about the sustainability of our companies’ operations. Intelligent warehouse automation supported by a data analytical approach to maintenance which predicts and prevents equipment failures, will reduce downtime, improve costs and service levels, and significantly reduce the environmental impact of operations, maintenance, and repairs.

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How to Prevent Conveyor Malfunctions

Smart way to make machine interventions safer

Brady Corporation says it is possible to increase workplace safety with a world-class Lockout/Tagout solution from a single supplier.

Easily de-energise machines during maintenance to prevent accidents related to moving machine parts and any type of machine energy. Manufacturers worldwide use solution from Brady Corporation to optimise existing – and to implement complete – Lockout/Tagout programmes that maximise workplace safety and protect employees.

There are seven reasons Brady is the preferred partner in Lockout/Tagout projects. Check them out below.

7 reasons Brady is the preferred partner in Lockout/Tagout projects:

  1. 1. Best-in-class lockout procedures: No time to set up safe Lockout/Tagout procedures? Invite a Brady Safety Engineer to identify all machine energy isolation points and create illustrated, machine specific, world-wide best practice Lockout/Tagout procedures for your approval.

2. Optimal procedure management: The process of managing, creating, updating, reviewing, scaling and communicating visually instructive lockout procedures becomes a matter of clicks.

3. Block access to any energy control point: Temporarily block access to valves, buttons, fuses and any energy isolation point with Brady’s complete range of dedicated Lockout/Tagout devices.

4. Best safety padlocks in the world: Effectively secure the isolated state of your machines during maintenance with Brady’s unique SafeKey padlocks that offer 700% more lock and key options for elaborate, futureproof lockout programmes.

5. Reliably identify every lockout: Easily communicate about ongoing maintenance interventions with reliable Lockout/Tagout tags that can be delivered to, or created at your premises with Brady’s safety printers.

6. Practical lockouts: Make Lockout/Tagout even more practical and efficient using Brady’s wide range of clever accessories.

7. Easily distribute lockout tools: Highlight the right solutions for specific lockouts, and encourage tool returns to the right location with Brady’s custom shadow boards.

CLICK HERE to discover complete Lockout/Tagout solution from Brady.

Lockout Tagout Guide: Enable Safer Machine Intervention

Lockout/Tagout can save lives during machine maintenance and interventions in production facilities. 15-20% of workplace accidents can be avoided with Lockout/Tagout which is why the procedure should be part of any ambitious go for zero programme that bans accidents from the workplace.

CLICK HERE to download the free Lockout/Tagout guide.

 

Improved customer service with Beumer Smart Glasses

If faults and downtimes occur in machines and companies are unable to rectify them as quickly as possible, this can be expensive for them. With the Beumer Smart Glasses, the Beumer Group has developed a pioneering product that helps users to avoid precisely this quickly and easily: Beumer Customer Support employees look over the shoulder of the customer’s service technician virtually and solve the problem together with him. Remote commissioning is also possible.

The employee at the machine puts on the glasses and starts the Beumer Support App via voice command. He transmits a service number and a pin code to the hotline, and the connection with image and sound is established securely. The Beumer technician receives the same image that the customer sees. This means that he can give him instructions directly and display all relevant information in the field of vision.

The employee has both hands free to follow the expert’s instructions and perform the necessary actions. In this way, faults can be solved quickly and precisely – at any time. Beumer experts are available around the clock, seven days a week. Language barriers or a lack of specialist knowledge are therefore no longer relevant when troubleshooting. Based on the recorded images, the experts can better clarify with the operator why the fault occurred in the first place.

With the digital solution, customers can not only be helped in case of malfunctions or downtimes of existing plants. Remote maintenance is also possible, in which Beumer experts connect to the system – regardless of the time or day. This increases the availability of the machines, as no long journeys are required. In addition, there is the option of remote commissioning: The Corona pandemic is massively changing the travel behaviour. Due to travel restrictions, the technicians cannot always be on site. Nevertheless, it is important to get new machines up and running quickly.

The data goggles allow an overview of the entire system: Beumer Customer Support sees the same as the wearer on site and can directly prescribe the correct actions. In this way, he guides the user step by step through commissioning. The Beumer experts can react flexibly with this procedure.

 

Pets at Home outsources automation maintenance

When lockdown triggered a huge surge in ecommerce orders, Pets at Home recognised the importance of upgrading the maintenance and support of its automated warehouse systems by outsourcing to Invar Integration. Maintaining uptime was critical to ensuring customers received their orders on time.

Pets at Home is the UK’s leading pet care business with over 450 stores and a growing ecommerce channel.

To keep pace with the increase of online sales, in 2019 the business took the decision to introduce an automated zone-picking operation at its Northampton DC, where miles of powered conveyor and a series of carton elevators smoothly transfer order-cartons over three floors of a mezzanine system.

Auto-carton erection and sealing machines work in unison with pickers in a 24/7 operation to complete some 15,000 parcels a day, comprising orders across a diverse 10,000-SKU product range, from 25kg bags of pet food to a plethora of accessories, right down to a collar for a kitten. In addition, a further 8-9,000 daily orders for prescription medications are processed within a dedicated order assembly area.

Keeping such a highly mechanised fulfilment process running smoothly, with minimal failures or glitches, is absolutely critical to maintaining optimal performance and ultimately, ensuring customer satisfaction. Reliable on-site engineering support is, of course, essential.

When the pandemic hit, online demand surged due to lockdowns and travel restrictions, meaning there was a greater emphasis than ever to maintain performance.

Simon Phillips, General Manager at Pets at Home, explains: “Towards the end of 2019 we implemented our automated solution for ecommerce orders and then in early 2020 the pandemic suddenly struck, resulting in a huge shift to online sales.

“It was really fortuitous that we had made the decision to invest in automation when we did,” he says. “That decision wasn’t driven by capacity issues at the time, but subsequently it has allowed us to meet the phenomenal surge in demand resulting from lockdown.”

He adds: “We have seen volumes through our online channel more than double over the last year, whilst at the same time the business is going through significant double-digit growth.

As a consequence, we soon realised that we needed to increase our engineering support rapidly to maintain performance.”

To address these challenges, Pets at Home turned to warehouse automation specialists, Invar Integration, for an outsourced maintenance solution. In the spring of 2020 Invar was engaged to provide a professional team of four on-site engineers with a remit to manage a 24/7, 364 day a year service, offering a planned preventative maintenance programme, immediate failure resolution, spare parts inventory management and further back-up support – tapping into the full technical capabilities and resources of the Invar Group. As online sales boomed, it wasn’t long before Invar Integration expanded the team to five by bringing on board a full-time onsite manager to co-ordinate resources.

Invar Integration was tasked with ensuring maximum uptime with little room for failure.

A strict set of SLAs was put in place to track performance month by month:

  • Overall availability of the system has a KPI target of 96%
  • scanner read rates 98%
  • recommended spares held vs recorded spares 98%
  • planned maintenance vs completed maintenance 97%
  • and engineering shifts completed and fulfilled 99.8%

Alex Moore, Maintenance Contract Manager at Invar Integration, says: “It’s an extremely busy warehouse. We have a full preventative maintenance schedule in place spanning 52 weeks of the year, involving in-depth checks across the system, identifying and replacing components close to failure, such as drive motors, rollers or worn drive bands. And this extends right across the entire system, including the carton erectors and packing machines.

“An important aspect of our work is the provision of spares – we plan what parts to hold in stock and manage the inventory, which is vital for ensuring maximum uptime of the system,” he says.

Invar Integration’s IT systems are used to manage parts holding, directly linking into the planned preventative maintenance schedule.

Phillips explains how this has delivered significant benefits: “Invar has been really great at helping us determine what the planned preventative schedule needs to look like under this increased pressure, what spare parts we need to hold, and when we need to take the equipment down to provide a window of opportunity for planned maintenance – this has probably been the biggest learning curve for us, and has allowed us to significantly increase the reliability of the system.”

Of course, system performance is particularly critical at peak periods. “We have the retail Christmas peak,” he says. “During this period we see a good 30-50% uplift in volume and I’m happy to say that the modelled and planned maintenance and support structure put in place by Invar copes well.”

Phillips points out: “The last 12 months has seen a really big shake-down of what we would describe as a new system, so there have been some challenges to overcome. However, we have been able to utilise Invar’s industry expertise and network to resolve these pretty quickly. For instance, we had a failure on a carousel that lifts cartons up from the ground floor to the mezzanine floors, but Invar had it back up and running within a matter of hours.”

A full understanding of the many varied forms of warehouse automation is essential for any business offering a comprehensive maintenance and support service. Being a well-established systems integrator helps. “Invar has been very supportive in bringing new ideas to the table, says Simon Phillips. “They have been great at listening to us, and in trying to understand our business. We have a fantastic working relationship with them and importantly, they deliver what they said they will deliver – and that has stood them in very good stead.”

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