Research conducted by transport technology solutions provider, Microlise, has revealed that transport and fleet managers face major challenges in improving operational efficiency when using multiple, disparate systems.
76% of respondents to a recent survey said that they either use, or had used, several different programmes to manage their logistics or supply chain fleets. The same respondents were also unequivocal in their opinion: they would prefer to use just one, unified system. The same research found that almost 70% of those questioned agreed with the statement: “Relying on several different systems makes my job more complex than it needs to be”.
One such logistics firm that was using several different platforms to manage their fleet’s complex operations was Europa Worldwide Group. The company has 1,300 employees working from 26+ locations around the globe, with its European operation of 30 HGVs and 500 trailers visits 10,000 delivery locations, resulting in up to 2,400 deliveries per day. In 2024 alone, their drivers travelled almost 1.8m miles.
Each element of Europa’s tracking was hosted on a different platform, some of which were manual and needed to be brought together. Unsafe driving cost the company £238,000 in at-fault accident pay outs in 2023, and idling was revealed to have cost £900 per month in January 2024 with fuel efficiency at 10.77mpg. Around 90% of their drivers were in the ‘High’ or ‘Very High risk’ category of driver performance.
Implementation of a unified system has allowed Europa to analyse route performance and full shipment tracking – including proof of delivery – all within the same interface.
Using their fully integrated telematics platform, Europa have significantly improved driver safety with 99% of their drivers now in the ‘Low’ or ‘Very Low risk’ category. The cost of at-fault accident pay-outs has decreased by more than 65%, as per-truck accident costs went down from £375 to £225 post implementation. Idling now costs £650 per month less than before and fuel consumption is up to 12.05mpg.
“We have faith in a system that is multi-faceted. Our drivers are doing their jobs to far higher standards and the margin for error from manually plotting MOTs and services is eliminated. We can make the daily walkaround checks focus on the elements we choose and filter those that need rectifying. We would highly recommend a unified platform,” said Europa’s General Manager for Transport, Malcolm Castle.
Nadeem Raza, Microlise’s CEO, commented: “Europa’s success shows just how powerful a unified fleet management platform can be. As the logistics industry grows and pressures mount, businesses need smarter tools that can keep up. A single, integrated system doesn’t just streamline operations, it lifts a huge weight off transport managers, helping to improve job satisfaction and reduce burnout. The companies that thrive will be the ones acting now to support their teams and stay ahead of rising demands.”
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