Extending the Robotic Area

Automated picking and handling operations often require the usage of more than one technology in the robotic area. They should be both scalable and flexible. David Priestman got an update from a key player.

“We’re experts in the hardest area, which is individual item picking,” Ocado Intelligent Automation (OIA) CEO Mark Richardson told me when we caught up with each other at LogiMAT. Having seen the hive OSRS storage and retrieval system close-up myself it is impossible not to be highly impressed by it. With OIA firmly planting its flag in the global materials handling industry, exhibiting at both LogiMAT and ProMat, having both the right mix of products combined with the best route to market is the name of the game now.

Robotic Area

As well as selling directly to non-grocery customers internationally OIA is going to leverage resellers to grow market share. The first deal announced, non-exclusively for the German-speaking market, was with Gebhardt Intralogistics Group. Gebhardt has a wide range of excellent handling and conveying systems, but not an ASRS. “We don’t have presence in Germany, so we’re looking forward to having access to a market that probably wouldn’t (readily) talk to us,” Richardson said. “It gives reassurance to customers that we have a presence. Gebhardt has a stellar reputation in the sector and across Europe, and we trust them to bring deep value and expertise to customers in the region. They have good mid-size capability.”

OIA is in discussion with a small number of other resellers internationally. “It was always our plan to use resellers,” Richardson added. “We’re picky about who.” He anticipates doing projects lead by and sold by Gebhardt (and other resellers) but also vice-versa, with OIA winning the business and taking the lead, utilising local installation, service and maintenance. Expect more announcements.

Call the Porter

The company is extending the ‘Chuck’ range of AMRs to automate further processes. ‘Porter’ is a new AMR pallet-carrier that drives pallets point-to-point, all using the Chuck tech-stack. Porter picks, moves and places pallets directly from the floor with precision, even when they are aligned back-to-back. It recognizes its surroundings to safely handle and transport heavy loads autonomously and can be configured to handle cages, increasing flexibility and expanding fulfilment capabilities.

“Customers might buy just the Porter or Porter plus Chuck,” Richardson informed me. “In existing operations it can be used as an inexpensive pallet mover, collecting open or closed pallets and it can stack pallets immediately adjacent to each other, so there are no gaps. Porter takes us into the case handling and de-palletising robotics area, extending our product range. It will be used for inbound, from the dock door to the OSRS induct stations and loading into the grid – bringing the pallet to the decanter.”

Porter’s advanced vision system enables it to navigate safely and autonomously without requiring infrastructure changes or manual intervention. Moving at speeds of up to 4.5 miles per hour, the AMR dynamically adjusts its speed when detecting people or equipment in the area, ensuring workplace safety. Porter intelligently parallel parks itself in aisles to reduce congestion, keeping operations seamless for both robots and human associates.

Finally, I asked Richardson for an update on OSRS projects being delivered. Canadian pharmaceutical distributor McKesson’s installation will be finished this summer, ready for final testing and go-live. “We have a full pipeline,” Richardson stated, “as well as bidding for many projects.” Watch this space and listen to our Logistics Business Conversations Podcast with OIA on Spotify and other platforms.

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High Throughput; Tried & Tested

 

[Podcast] Future Fulfilment: Smarter, Scalable Warehouses

In this insightful episode of our podcast, Logistics Business Conversations, host Peter Macleod is joined by Andy Ingram, Vice President of Advanced Technology at Ocado Intelligent Automation. Together, they explore the evolution of Ocado from an online grocery retailer to a global pioneer in warehouse automation and the future of fulfilment automation.

Andy shares the remarkable story of how Ocado’s early warehouse systems—like their monorail pick-and-pack setup—were replaced through bold decisions and fast learning. From conveyor-based systems with major points of failure to today’s fully fault-tolerant, modular storage and retrieval grid powered by “naked bots,” the conversation dives deep into the transformative power of technology, simulation, and in-house innovation.

Peter Macleod and Andy Ingram, Ocado, Podcast

Key highlights include

The journey from Ocado’s early automation failures to cutting-edge proprietary tech

The development of the Ocado Storage and Retrieval System and its global rollout

Why Ocado runs its own tech and how this operational insight fuels innovation

The shift toward “lights-out” warehouses and additive manufacturing (3D printing) to create lighter, faster, more efficient robots

Insights on flexibility, scalability, and KPIs businesses should measure when adopting automation

The importance of simulation and data modeling to design high-throughput, fault-tolerant systems

How Ocado is addressing labor challenges by upskilling workers and simplifying robotic systems

A look ahead at the future of logistics automation—including exciting technologies like subassembly 3D printing

Whether you’re a logistics professional, automation enthusiast, or just curious about the future of fulfilment, this episode delivers a fascinating glimpse into what’s next for warehouse operations around the world.

Click here to listen to this episode and more

Gebhardt to Provide Ocado Storage and Retrieval System in DACH

Gebhardt Intralogistics Group and Ocado Intelligent Automation (OIA) are entering into a relationship wherein Gebhardt will provide the Ocado Storage and Retrieval System (OSRS) to customers in Germany, Austria, Switzerland, and other territory where it operates. The non-exclusive collaboration also positions Gebhardt to provide installation and maintenance support services for the OSRS.

“To continue our growth in the global logistics and supply chain market, we welcome Gebhardt into the Ocado Intelligent Automation ecosystem as a solutions provider,” said Mark Richardson, CEO of Ocado Intelligent Automation, part of Ocado Group. “Gebhardt has a stellar reputation in the sector and across Europe, and we trust them to bring deep value and expertise to customers in the region.”

The OSRS is an ultra-high-density cubic storage and retrieval system that combines world-proven automation with advanced warehouse execution software. It seamlessly integrates Ocado’s unique Robotic Pick technology, which is already deployed at scale and has performed billions of real-world picks.

The system’s ability to manage and scale high throughput operations makes it an excellent solution for a wide variety of industries, especially fashion and apparel, e-commerce, distribution, pharmaceuticals, and healthcare organizations, which need to efficiently process and pick a large volume across a wide product range.

The OSRS claims market-leading storage density, and its lightweight grid structure supports a bin capacity of up to 21 bins high. Because it’s modular, systems providers and logistics teams can deploy it at any scale, safe in the knowledge that the OSRS can expand as their operations evolve.

“Gebhardt has been seeking a high-throughput cubic ASRS to add to our portfolio. The Ocado Storage and Retrieval System fills that unique need, empowering large-scale fulfillment operators to compete at the next level,” says Marco Gebhardt, CEO of Gebhardt Intralogistics Group. “This is what the 70-year Gebhardt reputation is built on, providing a wide variety of flexible, modular solutions to support customers as they grow.”

“Integrators can play an essential role in the adoption and successful execution of advanced robotics and automation,” added Monique Apter, Chief Revenue Officer, OIA. “Gebhardt and OIA share the same outlook on customer relationships. Their highly trained experts will be on the ground, engaging with customers, providing service, and training associates in a meaningful way that’s rooted in the knowledge of how those customers like to work.”

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High Throughput; Tried & Tested

 

ASRS to OSRS Automation

Ocado are a familiar name in grocery ecommerce in the UK, but now aim to challenge major warehouse systems integrators internationally. CEO Mark Richardson spoke to David Priestman.

Ten communications per second between a warehouse robot and its operating software is impressive. Not only does that prevent collisions between the picking bots, it means that ‘appointments’ for each robot can be made for a specific tenth of a second. The routing software, ‘Dash’, communicates with every robot ten times per second in scheduled time slots. This is no ordinary automation system. Such expertise has been honed by 20 years’ operating Ocado’s 50,000 grocery line SKU storage and retrieval system in Britain.

“It’s a leading-edge ASRS, high-dense cube that can be scaled up as large as is necessary. The robots are designed to lift up to 35kg. Each storage bin can contain just over 30kg of product,” Richardson explains. Brands with complex, high-throughput operations in healthcare, retail apparel/footwear, consumer packaged goods, plus their third-party logistics operators can now access this automated fulfillment technology from Ocado Intelligent Automation (OIA). “It’s a global offer, pretty broad applications, especially in pharma,” Richardson adds.

OIA, a division of Ocado Group, formerly part-owned by the John Lewis Partnership, debuted its Ocado Storage and Retrieval System (OSRS) for the first time in North America at Manifest in February. OSRS simplifies and streamlines complex challenges facing modern supply chains using software, hardware, and processes proven in the demanding grocery industry.

“A non-grocery cube, on average, is not as big but it can be even larger, if required, for example in a general merchandise warehouse,” Richardson reveals. “We’re going for the larger systems. Non-grocery presents a breadth, rather than a throughput challenge. As the technology matures we can automate anything.” Food-retail demands fast, continuous picking, but non-food may have more and slower-moving items.

“We’re using our technology to create new products at our R&D centre in Welwyn Garden City,” Richardson says. Mention of the town of my birth and childhood, in Hertfordshire, peaks my interest further. “Automation tends to deliver better results, it’s more deterministic and very reliable. We can load our bins without humans. Inbound goods are delivered to the decant stations by pallet truck, for now,” he adds. “OSRS can buffer the outcome of the pick. Completed picks can be stored back in the grid for despatch later, therefore decoupling the processes of picking and dispatch. Prior to despatch, robots retrieve all the orders for a delivery route and bring them out of the grid. This allows the finished pick to live in the grid.”

OIA also incorporates technologies brought into the group with the acquisition of 6 River Systems and Kindred AI. These bring depth and flexibility to OIA’s products, offering a range of solutions. ‘Chuck’ is a robot order picker that does not necessitate a major investment. Kindred’s powered robot is deployed as a picking arm on top of the OSRS grid. It can be tele-operated remotely, so no engineer is required on site and Ocado Group has more than 1000 maintenance and support personnel around the world plus a 2500 strong development team in eight countries.

I asked Richardson the million-dollar question. How does OSRS compare with AutoStore, the Norwegian-invented system that has become the go-to for ASRS in the DC, sold by many system integrators? “We’re the most dense system, saving footprint,” he claims, “and OSRS is faster – more products can get through it. OSRS can be built taller than an AutoStore so can achieve a greater density in a given floor space. Because OSRS robots occupy just a single grid space, they create less congestion, so for busy grids total system throughput is higher. This all reflects our background in grocery, where volumes are typically very high compared to other industries.” The gauntlet has been laid down. What of further acquisitions? “We’re not specifically looking for new technology right now,” says Richardson, “but absolutely will do so in the future.”

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Ocado Claims Breakthrough Advances in Robotic Arm Capability

 

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