Customer Experience Matters in Packaging

Ecommerce, fulfilment, automation and sustainability trends have pushed the packaging machinery sector into the limelight and forefront of handling and logistics. David Priestman spoke to Coesia’s Fabrizio Sasdelli to learn about the wide range of products and solutions now available.

Coesia, head-quartered in Bologna, are perhaps a well-kept secret in the ecommerce and logistics sector, being a much bigger company than perhaps people realise, with 8000 staff, 20 companies, 87 manufacturing plants and a turnover of €2 billion. What readers will be interested in is what the company does in terms of wrapping, palletizing, robotics, carton boxing and end-of-line, fulfilment products. I asked Fabrizio Sasdelli, E-Commerce Business Line Director, about the different brands and divisions.

Fabrizio Sasdelli, Coesia

Fabrizio Sasdelli: As you mentioned, Coesia includes more than 20 companies, grouped into three main divisions. The Regulated Markets Solutions (RMS) division covers areas like packaging systems. The Consumer Market Solutions (CMS) division focuses on products typically found in a supermarket, such as powders, liquids and solids. The Industrial Market Solutions (IMS) division handles automation and includes companies brought together for strategic synergies.

Our aim is to combine expertise across industrial automation, software and process engineering. We have a strong engineering core and a central division that supports all group companies in accelerating solution development, including tools like digital twins for project evaluation. What sets Coesia apart is our ability to integrate specialised know-how across the group. The collaboration between companies acts as a shared platform, enabling the creation of customised and scalable solutions.

We provide packaging systems within fulfilment workflows, while also developing finished products. Our technologies support right-size packaging and efficient shipment composition, which help reduce environmental impact. The result is a smoother process, faster response times and high operational reliability. With our global footprint, we ensure continuous support to customers around the world.

Logistics Business (LB): What are the key product developments?

Sasdelli: We have two big groups: packaging-on-demand, and automation. When required we can also integrate the two. In terms of solutions, this includes carton packaging, box resizing, digital printing on demand, and printing in the box. Then we have all the robotics: palletising, robot picking, and AMRs, plus conveying systems, where we are very strong, and vertical sorters. Right-size boxing means that we do not have standard boxes, but we can customise size, based on random products, creating the right parcel.

LB: I want to go in detail about the Emmeci business and the fit-to-size carton machines.

Sasdelli: Yes, Emmeci offers a range of fit-to-size machines. For example, we can produce custom-sized American boxes that adapt to different product dimensions, from small items up to larger parcels. Each box can be individually adjusted, using data from the warehouse management system (WMS). The system supports both automatic and manual box definition, and the packaging process begins as soon as the product arrives.

The E-BFS is ideal for single or multi-item orders. It creates right-sized clamshell boxes, integrating box making, filling, sealing and labelling. It also supports personalisation, including printed invoices or marketing inserts, based on customer data. Return handling can be built into the design as well. The E-SWL produces right-sized paper bags in various formats. It includes an automated carton erector for minimal manual intervention and precise adjustment of box height. We also offer the Autobagger, a compact modular machine for shipping bags. It fits easily into existing operations and can run up to 1,200 boxes per minute, or less, depending on requirements.

We also provide a vertical bagger and a wide portfolio to cover diverse packaging needs. Few competitors can match this breadth. Our systems are highly customisable and scalable, with options for both automated and semi-automated setups. We tailor our solutions to match different warehouse configurations and customer workflows.

LB: You mentioned a few other products which we can talk about, such as Flexlink’s conveyors, palletizers, robotics, sorters, AMRs as well?

Sasdelli: Flexlink manages all the automation, which affects everything. It is very strong and is used to working with other group companies, connecting different machines and providing direction.

LB: Palletising, particularly robotic palletising, is very much in vogue now, isn’t it? A lot of companies are partnering and automating that part of the outbound process. What palletizer machines do you have? What is it that Coesia manufactures? Everything including the robotic arm? Or are you buying that from a supplier?

Sasdelli: We recognise the growing demand for robotic palletising. At Coesia, our company FlexLink offers smart, space-saving and easy-to-integrate solutions for both inbound and outbound operations. One of our key offerings is the RC12 collaborative palletiser, now in its third generation. It is ideal for end-of-line processes where space is limited, as it uses more than 50 percent less floor space compared to standard industrial robots. It is also very user-friendly. Operators can create pallet patterns without needing any programming skills, thanks to the intuitive software.

The RC12 can handle up to 14 boxes per minute using a double gripper. It meets international safety standards for collaborative robots and works safely without cages or barriers. For larger and faster operations, we also offer the RI20 industrial palletiser. This solution is designed for continuous use and delivers high throughput with great precision.

We also focus on software and system intelligence. Our in-house algorithms manage different box sizes efficiently. For example, we can use scanners to detect incoming boxes, buffer them, and then optimise pallet building. The system ensures fast operation, stable pallet formation and maximum volume use, even when box sizes vary by just a few millimetres. We are flexible when it comes to robotic arms. The RC12 integrates an Omron arm, but we can work with whichever brand the customer prefers. What matters most is providing a reliable and efficient palletising system that fits the customer’s needs.

LB: In terms of right size packaging, not wasting or shipping air has been a trend in recent years. We see this with companies that we report on in the sector like Spark and CMC. Bottom line, what kind of savings have you been able to make customers in recent years with e-commerce in terms of the right size packaging and reducing the amount of packaging waste, space and void in the final package?

Sasdelli: It depends on the application. There are cases where we used to have a standard size, where we have seen a lot of cases where they put inside 1:10 and 1:00. Just one book and 99% of the volume is fully empty! Like this we can save packaging by using the right size that can help in this way. When you are used to having a standard box and you have volumes that can change a lot, I think that you can really save a huge amount.

LB: Sustainability and automation. What would you say would be another big issue that you’re focusing on with customers?

Sasdelli: Sustainability is a major focus for us. We’re investing significant resources into programmes that directly influence the design and efficiency of our machines. We help customers reduce energy and material consumption, and our solutions often include tailored automation that meets specific sustainability goals.

Another key strength is our engineering capability. The Coesia group has built deep synergies across its companies, which allows us to offer flexible and highly customised solutions. We also have a strong environmental certification department that supports customers with compliance and optimisation. Ultimately, our aim is to design systems that reduce waste, minimise packaging volume and lower the overall environmental impact.

LB: I was talking to Jo Bradley at Spark Technologies about a year ago and I asked what’s your biggest competition? Expecting her to name other companies, she said actually, it’s the unavailability of manual labour. Lots of customers are buying automated packaging machines because they simply cannot get the staff to do the manual process. So most of their wins are actually replacing manual operations, rather than directly going head-to-head with another automation supplier. Do you find the same in most of your markets now?

Sasdelli: Yes, we see that trend in many markets, especially in Germany. Finding skilled labour is becoming increasingly difficult, particularly during peak periods or when companies scale quickly. Automation becomes the only practical solution to maintain efficiency and reliability. It’s not just about reducing manual effort, but also about ensuring consistent performance where labour simply isn’t available.

LB: Are there any typical packaging products that you don’t manufacture yourselves? I’m thinking of stretch wrap or shrink-wrapping machines, do you do you provide those as well or do you buy those in?

Sasdelli: In most cases, we can provide what the customer needs. When specific packaging products like stretch or shrink-wrapping machines are not part of our standard portfolio, we collaborate with trusted suppliers. We are always open to integration partnerships to deliver a complete solution. FlexLink, part of the Coesia group, has over 40 years of experience as a systems integrator. They are experts in designing complex automation setups and often work alongside both internal companies and external partners, including market companions. This flexibility allows us to choose the best technology for each project and ensure it fits the customer’s requirements perfectly.

LB: What would be the largest scale e-commerce projects that you’ve worked on recently, in terms of the implementation, number of machines or facilities?

Sasdelli: In our largest e-commerce projects, we typically combine two or three core machines with a full automation setup. End-of-line palletizing is almost always included. One of our key strengths is delivering both the packaging systems and the automation that connects everything into a complete solution. Depending on the project, we might integrate labelling units, palletizers, and robotic or manual workstations. For larger operations, we have deployed up to ten robots. We also create a digital twin of the entire system, allowing us to fine-tune performance together with the customer and ensure the solution is exactly right.

LB: You’re using a lot of simulation while you’re consulting for projects?

Sasdelli: Yes, we have dedicated staff who support simulation activities and can assist in creating complete models for each project. It is not just about visualising the flow, dimensions or footprint, but also about accurately sizing the system’s capacity. This includes determining how many workstations are needed to handle different scenarios. We evaluate various possibilities, verify the most effective solution and design the integration accordingly.

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Highrunner: Containerised Logistics Palletiser

CKF Systems are delighted to introduce the new palletising solution developed by Qimarox for logistics operations where palletising goods from containers happens frequently. The Qimarox Highrunner HR9 comes complete with a unique pattern generator allowing the system to stack boxes of almost any size on pallets at high speed without specially trained technicians generating a fresh pallet pattern for each new product.

CKF Systems is the sole Silver Partner for Qimarox in the UK and has a wealth of experience integrating Qimarox product lifts and layer palletisers. The manual unloading of ‘loose loaded’ containers is physically demanding, time-consuming and unattractive work. The removal process from the containers one by one and then manually stacked onto pallets, can lead to damaged packaging and goods if stacked carelessly or dropped.

Investment in the automation of the palletising process will provide companies the solution necessary to meet the increasing demands of the global supply chain to empty containers more efficiently and improve the working environment for personnel.

Smart pattern generator with 3D scanner

CKF Systems design and build the conveyor systems supporting the Highrunner HR9 palletiser and integrate a 3D case product scanner which automatically captures the contours and dimensions of the cartons. The data forms the input for the pattern generator which calculates multiple stacking patterns based on that information, this is then displayed to an operator highlighting the preferred pattern. The pattern is selected to offer the best stability, pallet utilisation and speed of case handling. Once selected the pattern can be saved into memory against that product and recalled, as required automatically, on recognising the product barcode. This process no longer requires highly trained and experienced technicians or callouts from specialist programmers each time a new product is received.

CKF Systems has been operating as a leading turnkey automation provider in the UK since 1988 and has a wealth of experience integrating state of the art automation solutions for our customers who range from SMEs all the way up to some of the biggest global corporations. CKF are pleased to have achieved some of the highest accolades and partnerships with Qimarox, Intralox, ABB and Interroll for many years, demonstrating their commitment in supporting CKF’s capabilities. With the introduction of the Qimarox Highrunner HR9, CKF can expand their container unloading offering to customers throughout the UK who require a robust and reliable solution to palletise varied and ranging products.

 

Beumer Group Opens New UK Office

BEUMER Group, a leading global supplier of intralogistics and materials handling systems and solutions, opened a new UK head office in Ashby de la Zouch, Leicestershire, today.

The ribbon cutting event that will officially open the new office in Ivanhoe Business Park, will be attended by the mayor of Ashby, councillor John Deakin.

BEUMER Group has had an office near Heathrow Airport for a number of years and is opening the new facility to cement its relationship with the UK and act as a hub from which the company’s skilled sales, engineering and project experts can advise on, manage and maintain its material handling and airport baggage handling systems. The Heathrow premises will remain active as a satellite office.

BEUMER Group has served the UK with clever material handling solutions since the early 1980s. Its most recent projects have been the design and installation of the parcel processing technology for Royal Mail’s two new fully automated parcel super hubs in Daventry and Warrington, a sortation system for the new Evri eco-friendly hub in Barnsley, and the new baggage handling system for London Stansted Airport. Previously the company has supplied automated handling systems to a range of UK organisations including DHL, DPD, British Forces Postal Services, ASOS, New Look and Sainsbury’s, and upgraded the baggage handling system between London Heathrow’s T1 and T2 to smoothly process departure and transfer baggage for passengers in the Queen’s Terminal.

David McGarry, CEO, BEUMER Group UK, commented: “The opening of the new UK head office reinforces our strong partnership and commitment to our customers in the UK and Ireland, this will enable us to provide an even more seamless service to support them in their continued growth investing in local expertise in the long term.”

BEUMER Group is an international leader in the manufacture of intralogistics systems and solutions for conveying, loading, palletizing, packaging, sortation, and distribution. With 5,100 employees worldwide, BEUMER Group has annual sales of about EUR 1.1 billion. BEUMER Group and its group companies and sales agencies provide their customers with high-quality system solutions and an extensive customer support network around the globe and across a wide range of industries, including bulk materials and piece goods, food/non-food, construction, mail order, post, and airport baggage handling.

Mosca 2027 Sustainability Strategy

Mosca is making its corporate commitment transparent and offering an overview of future goals with its first in-depth sustainability strategy report. One key focus is on employee involvement and a commitment to minimal packaging. Mosca also supports customers and partners in their sustainability efforts.

The newly published sustainability report for 2021 outlines the company’s progress on its commitment to sustainability. It also includes a comprehensive materiality analysis and a detailed description of resource consumption along with numerous starting points/targets for new and ongoing sustainability projects. The industry’s technology leader also offers an outlook on upcoming changes that go hand in hand with Mosca’s Nonstop responsibility 2027 sustainability strategy.

Simone Mosca, CEO and head of the Mosca Sustainability Committee, explains: “We are deeply aware of our responsibilities as a manufacturing company. The Nonstop responsibility 2027 strategy reflects our approach to leading the way in our industry. This report enables us to spotlight the company’s social and ecological commitment over the years and to outline our goals for further improving sustainability in our corporate development.”

Sustainability report focuses on commitment

To create a sound basis, sustainability officer Ann Mertens and the sustainability committee analysed the current status in detail. “The year 2021 serves as a starting point from which we can present and evaluate our development based on the data,” Mertens explains. Based on this data, the company has already initiated actions aimed at reducing resource consumption. “So far, we launched heat and energy-efficiency projects. These included the conversion to local heating systems and LED lighting at the Waldbrunn site.”

Mertens identified other focal points: “In the coming months, we will be looking at how we view and communicate sustainability in-house and how we promote and support sustainability among our customers and partners.”

Minimise resource consumption and support employees

Mosca is committed to encouraging more staff involvement. The new ‘pitch day’ event format gives employees a chance to present their ideas for enhancing the company’s development in a three-minute time slot. The aim is to stimulate in-house communication. Mosca is also planning to expand its training and education programmes along with its social support. With a wider range of social counselling services, the company wants to focus on the mental health of employees and offer support in difficult situations.

Test centre, CO2 product calculator and digital services support customers

Mosca is also expanding its products and structures in the service sector. “We have a global service network with over 130 technicians. The expansion of our network and development of digital services enable us to minimise travel distances and continue to reliably support our customers in a targeted way,” Ann Mertens says.

Advisory services for customers on securing their loading units are also provided. A CO2 product calculator developed by Mosca will enable customers to estimate and optimise the resource consumption and carbon emissions of a specific packaging solution. Mertens explains: “This is where we can use our expertise to minimise packaging and demonstrate sustainable alternatives. At the same time, it enables us to support sustainability in our industry and beyond.”

Showcasing Innovation at IMHX Birmingham

The biggest week of the year for British logistics professionals is almost here. IMHX is the UK’s largest logistics exhibition and meeting place for those involved in the handling, movement, and transportation of goods throughout the supply chain process. IMHX will open for business at the NEC, Birmingham, on the 6th – 8th September.

“Preparations for our stand are almost complete,” comments Mike Barton, Managing Director at B&B Attachments. “Future technology will be a central focus on B&B Attachments stand this year. The stand will include the latest forklift truck attachment innovations from B&B and our handling partner; KAUP – shown together on one stand.” Comments Mike. The forklift attachment manufacturer will exhibit new technology set to transform handling operations throughout supply chain. “Everyone is talking about electric handling solutions. Energy-efficient attachments without hydraulic functions is the future of the industry.”

One such attachment is the electrically operated and electronically controlled, KAUP Electric Fork Positioner T160BE. This attachment completely removes the requirement for hydraulic operation. A PLC with CAN-Bus-interface opens new communication possibilities between the attachment and fork truck. The KAUP Electric Fork Positioner improves safety and productivity by ensuring precise position of the forklift forks, set by the internal control panel. “You can come and test the operation controls for this attachment on B&B’s stand at IMHX, by using a specially created control unit which provides a first-hand experience of how the forks electrically operate,” Mike enthuses.

Another attachment B&B are excited to unveil is its latest solution in layer picking and de-palletising. The open centre LayerMaster attachment is specifically designed for the produce industry, it offers the same exceptional layer picking and de-palletising performance as the standard LayerMaster. However, the open centre version also assists with full pallet replacements, rebuilding pallets, stacking, and building mixed pallet loads.

Mike continues, “damage free handling is more important than ever. Product damage during the handling process will become a thing of the past due to steps forward in innovatory sensor handling. The KAUP Smart Load Control (SLC) is the only system for appliance clamps on the market that functions autonomously and without intervention in the forklift hydraulic system.” This patented, intelligent SLC system regulates the clamping force of appliance clamps depending on the load. “SLC is already impressing the industry. It fundamentally changes the way the industry handles appliance loads, ensuring only the necessary clamping force pressure is applied to the load,” Mike adds.

“Always one to attract visitors is the Push-Pull attachment” Mike continues. “This cost-effective solution ensures optimum performance and maximum productivity when handling materials on slip sheets. The Push Pull was developed to help unload containerised products that are not on pallets. It enables safe, productive handling of pallet-less materials in applications such as beverage handling, general cargo handling, bagged goods, fruit, and corrugated box handling.”

Mixed palletising with high performance

The combination of Motoman robots and WSR Solutions‘ stacking software and modular gripper technology help increase e-commerce and distribution capacity, offering hassle-free shipping and simplified store shelf replenishment.

Yaskawa says that in collaboration with WSR it adds more versatility in material handling and implementation of automation solutions through the combination of the powerful Motoman robots and the mixed palletising software and smart grippers from WSR.

It remains a challenge for warehouse automation solution providers to increase productivity while reducing implementation costs and time. The combination of WSR’s mixed palletising solutions with Motoman robots forms a manual and fully automatic mixed palletising solution called PackMaster, which enables easy integration into existing warehouse facilities.

The PackMaster series consists of a modular and ergonomic pallet lift station with integrated foil wrapping unit with which mixed pallets can be stacked quickly and efficiently. The PackMaster series consists of the PackMaster Manual, Single and Twin (with the last two versions working fully automatically).

The result of the PackMaster is a stable mixed pallet that can be sent to the customer without damage and can be easily destacked according to the store layout.

“We have had a very satisfactory partnership with Yaskawa for several years, mainly based on jointly developing and delivering a complete framework for the changing logistics market requirements,” explains Marcel van Schijndel, CEO of WSR Solutions. “Together with Yaskawa, we globally sell innovative fully automatic mixed palletising and de-palletising solutions that serve one goal: to optimise the customer’s supply chain with efficient, flexible and smart automation solutions.”

Workplace benefits

Because the manual picking, placing and palletising of mixed products is time-consuming and difficult, finding the right people for this is also becoming an increasing challenge. Improving working conditions for employees is important for material handling and logistics service providers. Automation has long been desired, but programming robots to recognize and adapt on-the-fly changes has long been too difficult and time-consuming.

The combination of Yaskawa’s powerful, high-performance robots with WSR’s mixed palletising software and modular grippers is changing this. The PackMaster series is designed to quickly stack mixed pallets and roll containers to make stocking the shelves in the store simple and efficient.

“We are excited to further step up and expand our industrial control technology,” said Lee Moulder, Sales and Application Director at Yaskawa Nordic. “The partnership with WSR combines innovative solutions for Industry 4.0 applications and enhances Yaskawa’s product offerings and solutions for our customers.”

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