Industry Urges Supply Chain Resilience After Heathrow Closure

The recent closure of Heathrow Airport has sparked renewed urgency around resilience and supply chain risk management, prompting organisations to take a hard look at just how dependent they are on single transportation hubs. In an era where resilience is no longer optional, the disruption underscored how even a brief shutdown at a major logistics node can ripple across global networks—halting the movement of goods, delaying critical shipments, and challenging operational continuity.

More than ever, businesses are reassessing the structure, resilience and vulnerabilities of their supply chains. Heathrow, as a vital gateway for international freight and passenger traffic, has once again highlighted the dangers of over-concentration. The message is clear: without diversified routing, flexible infrastructure, and real-time visibility, supply chains remain one disruption away from gridlock.

Heiko Schwarz, Global Supply Chain Risk Advisor at Sphera, commented:

“While there are still many open questions surrounding the fire itself and how its impacts were so severe, from a supply chain perspective, this disruption should serve as a real-world stress test. Once the dust settles, businesses will be looking at how reliant they are on singular critical infrastructure hubs, whether it’s Heathrow, LAX, or Doha. No one can predict these kinds of events, but they can prepare what their response would look like.

“Whether it’s this fire, the Icelandic ash cloud in 2010, or the Suez Canal blockage in 2021, these incidents underscore the need for end-to-end visibility, scenario planning, and supply chain diversification. Organizations that understand the interconnected nature of their supply chains, maintain viable alternative routes, and invest in resilience will be far better placed to keep operations running when the unexpected strikes.”

From our perspective as a logistics business, the disruption hit close to home. After visiting Chicago for ProMAT 2025, our colleague Ian Wright joined many travellers stranded following cancellation to all Heathrow-bound flights – just one example of how a localised infrastructure failure can ripple across global routes.

As we reported last week, the fire at a nearby power station caused a major outage, forcing Heathrow to cancel all flights and remain shut until midnight. While the passenger impact was widely covered, we highlighted that the real and lasting implications for UK supply chains were largely overlooked in mainstream reporting.

This incident is a clear reminder that supply chain resilience can’t remain theoretical. Businesses must invest in contingency planning, alternative routing, and real-time visibility to protect operations against these increasingly frequent disruptions.

Read More…

Heathrow Airport Closes after Power Station Fire

ProMat Debut of AI-Powered Picking Robot

A ProMat Chicago, AutoStore unveiled its first AI-powered picking robot in the U.S. With eCommerce expected to make up 24% of global consumer spending by 2026, businesses must scale quickly to keep up. Consumers now expect seamless shopping experiences and same-day delivery, driving the need for smarter logistics and better inventory management. Meanwhile, labour shortages and rising costs are accelerating automation adoption, with the industrial robotics market projected to grow 14% annually through 2028.

AutoStore’s new robotic piece-picking solution is built for this reality. With near-perfect accuracy and 24/7 operation, it tackles labour-intensive tasks, helping businesses keep pace with demand and compete with retail giants like Amazon. These AI-driven robots learn from every pick, improving over time and sharing knowledge with other machines to boost efficiency.

At ProMat, Logistics Business’ Ian Wright spoke with AutoStore SVP of Global Business Developement, Mike Dickson, about the new product lanuches, including the CarouselAI. “It’s kind of the next logical extension of our offering with our extremely dense cube storage system. Our customers are always looking for ways to drive more efficiency and a better ROI and the Carousel AI, with its piece-picking element, we really think is the next step in that journey for us.”

In terms of the business, Dickson told us, “AutoStore has had a physical presence in the USA since 2017 and we’ve built it up to around 130 people since then and we have high ambitions for the US. We view it as one of our biggest growth market opportunities and we will continue to grow through our partner network here.”

Mike Dickson, AutoStore

“AutoStore continues to lead the industry by driving innovation that enhances customer value and operational efficiency. As companies face increasing demands for speed and efficiency, AutoStore remains committed to delivering transformative solutions that empower our customers, streamline fulfillment, and accelerate digital transformation,” said Mats Hovland Vikse, Chief Executive Officer of AutoStore.

“Last fall, I committed to driving faster and more disruptive innovations as part of AutoStore’s Product 2.0 journey. Today’s unveiling of our latest releases underscores our dedication to customer-centricity, empowering businesses to boost productivity and reduce costs through advanced automation. I’m especially proud of CarouselAI, which leverages automation and AI to better serve our customers, along with a new world-class Essentials Software Package that supports every stage of the customer journey — from pre-sales to system operations and analytics.” said Parth Joshi, Chief Product Officer of AutoStore.

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New Product Line Optimizes Mid-rate Sortation

Intralox has introduced the ‘Bulk-to-Sorted’ product line for mid-rate sortation at ProMat Chicago to broaden the company’s focus upstream of the sorter. Featuring the new Intralox® Activated Roller Belt™ (ARB™) AutoPitch™ Induction and Bulk Flow Optimizer™, this product line offers peak efficiency and operational ease for customers that need singulation and sortation of a bulk package flow.

ARB AutoPitch Induction is a semi-automated solution that delivers over 8,000 packages per hour at a lower cost than full automation. Its simple, intuitive operator interface maximizes induction rates, enabling operations to achieve up to 75% greater throughput than manual induction.

The Bulk Flow Optimizer is designed to work with Intralox’s SmartPath™ Singulator and Gapper. When combined, they enable bulk package induction and unlock the option for fewer operators and higher, more consistent throughput to ensure optimal sorter performance.

Upstream Automation Debuted

The Bulk-to-Sorted product line offers flexible equipment combinations that allow operations to find the right balance of automation and labour. Its integrator-ready products are thoughtfully engineered for seamless integration into an overall system.

These new products also complement existing Intralox solutions such as singulators, gappers, and sorters.
“For years, Intralox has been a sortation provider that integrators and end users trust to solve their toughest challenges. But now we’re expanding our focus upstream from the sorter to support the most challenging aspects of the entire bulk-to-sorted process,” said Derek Lester, Logistics and Material Handling Business Unit Manager at Intralox. “Whether you’re an integrator or end user, our products working together are designed to make your sortation application run more effectively and your job easier.”

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Experience the Future of Smart Logistics

March marks a major milestone for SEER Robotics, as the smart logistics company gears up to showcase its latest intelligent robotics solutions at two of the world’s most influential logistics exhibitions—LogiMAT Stuttgart and ProMat Chicago.

As a global supplier of intelligent robotics controllers, SEER Robotics will present a comprehensive line-up of hardware and software solutions built around its industry-leading SRC series controllers, highlighting its cutting-edge automation technologies and innovation-driven capabilities.

Where to Find SEER Robotics

LogiMAT 2025 | March 11-13 | Stuttgart, Germany | Hall 8, Booth 8D77
Showcasing: SRC controllers, intelligent stacker forklifts (SFL-CDD14-CE & SFL-CDD15-CE), pallet trucks (SFL-CBD15-CE), single-arm forklifts (SOF-300EU), RDS resource scheduling system, and visualization products.

ProMat 2025 | March 17-20 | Chicago, USA | Lakeside Hall, Booth E12013
Showcasing: SRC controllers, rotary lifting AMRs (SJV-SW600), single-arm forklifts (SOF-300EU), reach trucks (SSR-1400), RDS resource scheduling system, M4 QuickGo application, and visualization products.

Localized Innovation for a Global Market

With a commitment to localization and adaptability, SEER Robotics tailors its solutions to meet the unique needs of different markets, driving the intelligent transformation of global logistics. Visitors to LogiMAT and ProMat will witness region-specific solutions that have already been deployed by world-renowned enterprises, including Schneider Electric, Philips, Hisense, Haier, Gree, Bosch, Volkswagen, ABB, Walmart, and many more.

Philips Case Study

One standout example of SEER Robotics’ impact is its intelligent warehouse automation solution for Philips, designed in collaboration with local partners to optimize warehouse management and logistics efficiency. Watch the video here.

CE-Certified for the EU Market
• The SFL-CDD14-CE intelligent stacker forklift is equipped with SRC-3000FS safety controllers, meeting CE, UL, and ISO 3691-4 certifications—ensuring compliance with European safety standards for industrial applications.

Enhanced Safety & Human-Robot Interaction
• Given the frequent interaction between forklifts and personnel, SEER Robotics implemented a multi-layered safety strategy, integrating 3D obstacle detection, distance sensors, and 360° protection.
• Smart navigation optimizes forklift routes, pallet positioning, and operational timing, minimizing risk while maximizing efficiency.
• Dedicated safety zones enable instant response mechanisms in case of emergencies.

Compact Design for Narrow Aisles
• With a body width under 1m and a turning radius of just 1.2m, the SFL-CDD14-CE forklift is engineered for high-density storage environments, seamlessly maneuvering through tight warehouse spaces.

User-Centric Customization
• To improve operational efficiency, SEER Robotics customized a PDA-based interface for Philips, aligning with local user habits and simplifying order management.
• Comprehensive technical support and training ensure seamless adoption and ease of use.

Smart Power Management with Rotational Charging
• Limited charging space posed a challenge for Philips’ warehouse operations. SEER Robotics implemented a rotational charging system, ensuring an optimal charging sequence for all forklifts, balancing energy consumption, and extending battery life—ultimately enhancing efficiency and reducing energy waste.

Driving Efficiency & Safety at Scale

By integrating SEER Robotics’ SFL-CDD14-CE intelligent stacker forklifts, warehouse operations at Philips are now fully automated — from material transfers to fleet coordination. Employees can simply issue tasks via PDA, while the RDS resource scheduling system orchestrates autonomous fleet operations, charging cycles, and collaborative workflows. The result? Significantly improved warehouse efficiency, enhanced safety standards, and seamless adaptability to Philips’ production needs.

On Display at LogiMAT & ProMat

With a growing portfolio of proven real-world deployments, SEER Robotics aims to reshape the landscape of autonomous logistics — delivering next-level robotic intelligence, safety, and operational efficiency. At LogiMAT and ProMat, visitors will experience firsthand how SEER Robotics is breaking barriers in automation and accelerating the global adoption of intelligent robotics solutions.

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Autonomous Pallet-Moving Robot Introduced at Shows

Ocado Intelligent Automation (OIA), part of Ocado Group, will introduce a pallet-moving autonomous mobile robot (AMR) at ProMat 2025 to automate inventory movement and increase the efficiency of several warehouse workflows.

The new OIA pallet-moving AMR navigates the warehouse without any infrastructure changes or heavy manual labour required. Upscaling nearly a decade of automation experience from the company’s Chuck AMR offering, OIA’s patented system-directed software intelligently orchestrates each autonomous pallet-moving robot, or a whole fleet of them, and identifies the optimal route for it to take while preventing bottlenecks.

Autonomous Pallet-Moving Robot

With a payload capacity of 3,300 pounds and built-in sensor systems to recognize pallets, the pallet-moving AMR can pick and place open or closed pallets directly from the floor, enabling warehouses and distribution centers to fully automate tasks such as cross-dock, putaway and inventory moves as well as collaborative tasks including each and case picking, replenishment and returns putaway.

ProMat Booth number: S2712
LogiMAT Booth number: Hall 8 booth #8C77

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Bowe Intralogistics and Plus One Robotics Partner

BOWE Intralogistics and Plus One Robotics, two innovators in the intralogistics market, announced a collaboration at ProMat Chicago that will enable customers to seamlessly combine Plus One Robotics’ industry-leading parcel induction systems with BOWE’s innovative line of parcel sorting solutions that are widely deployed in the e-commerce fulfilment and parcel delivery markets.

One of the most difficult jobs in today’s logistics environment is handling the tonnage of parcels that are manually inducted into sortation systems. This problem is more acute during peak periods where it is even more critical that automation assets such as sorters achieve their maximum efficiency and throughput. Plus One’s induction systems automate the task of “feeding” or “inducting” parcels into the sorter. Plus One’s induction systems can be readily integrated into existing BOWE sorters or bundled in the sale of new sorting systems. Further, BOWE IQ’s Warehouse Management Software (WMS) can help integrate the data and workflows between these complementary solutions.

Plus One provides the industry’s fastest and most reliable parcel-handling robotics platform. With more than 700 million picks in production, Plus One’s solutions are utilized by some of the world’s largest parcel-post and e-commerce companies. Plus One’s innovative AI-powered software with unique end-of-arm grippers provides the perception and manipulation necessary to pick and place parcels. Key to Plus One’s effectiveness is its unparalleled approach to human-in-the-loop software. Remote or on-premise employees can supervise multiple robots from any location, speeding the robot’s ability to handle exceptions, enabling 24/7 operations. This approach improves productivity and provides ergonomic benefits to the laborious task of feeding parcels.

“We are excited to announce this non-exclusive partnership with BOWE INTRALOGISTICS,” said Robert Nilsson, Chief Revenue Officer at Plus One. “While our solutions can be implemented independently as an upgrade or as part of a total system offering, our collaboration with BOWE helps ensure a seamless integration between BOWE INTRALOGISTICS’s sorters and Plus One’s induction systems, thus yielding the maximum possible efficiency gain for our mutual customers.”

“BOWE INTRALOGISTICS is embracing robots to make our existing solutions more effective,” said Joachim Koschier, Managing Director of the BOWE GROUP. “We will do this by providing turnkey solutions incorporating Plus One’s robotic induction systems to dramatically lower manual labour and increase throughputs. For high-volume operators, our portfolio of sorters offers the best return and maximum facility throughputs.”

John Lombard, President of BOWE USA & CANADA, added: “At ProMat, we showcased our parcel sorting products and our Autonomous Mobile Robot (AMR) solutions that automate the movement of products, parcels and the like, to and from the sorter, thus offering additional productivity gains. We expect that the combination of the Plus One induction systems and BOWE AMRs can reduce operating labour requirements on our sorters by over 50%, more during peak periods while increasing hourly capacity and throughput.”

“Together, Plus One and BOWE are providing a unique solution that delivers higher throughput rates and lower operational costs for warehouses and distribution centres,” said Erik Nieves, Chief Executive Office at Plus One. “We are thrilled to bring these versatile technologies to shared customers.”

New mid-sized Autonomous Mobile Robot

OTTO Motors, a provider of autonomous mobile robots (AMRs), today unveiled its newest AMR, OTTO 600, the toughest and most nimble AMR in its class. With the launch of OTTO 600, OTTO Motors now offers the most comprehensive autonomous material handling fleet on the market. OTTO 600 unlocks important new workflows with its ability to move pallets, carts and other payloads up to 600 kg (1,322 lb). With an all-metal construction and IP54 rating, OTTO 600 follows the OTTO Motors legacy of AMRs built to deliver results in the most demanding of factory environments.

“In 2015, OTTO 1500 defined the heavy-class AMR category. In 2017, OTTO 100 quickly became responsible for the industry’s largest AMR installations. In 2022, we launched OTTO Lifter, the world’s first truly autonomous forklift. Today, we’re proud to announce OTTO 600, a mid-range AMR offering the perfect balance of strength and agility,” said Matt Rendall, Chief Executive Officer and Co-Founder of OTTO Motors. “Powered by our industry-leading autonomous software, OTTO now offers an unmatched material handling portfolio.”

• Manoeuvrable in tight spaces: OTTO 600 offers capabilities of larger AMRs with the manoeuvrability needed to get around in constrained spaces like work cells.
• Durable build for demanding environments: In addition to a rugged, all-metal body, OTTO 600 offers a superior ability to withstand dust and fluids with IP54 construction.
• Fast and safe around people and objects: OTTO 600 works quickly and safely alongside people thanks to advanced sensors and OTTO’s proven autonomy software.
• Versatile to get different jobs done: Capable of moving carts and pallets, as well as connecting islands of automation, OTTO 600 unlocks limitless workflows including lineside delivery, work cell delivery and palletizer to stretch-wrapper transport.
• Key specs:
o 1,322 lb (600 kg) payload capacity
o 4.5 mph (2 m/s) maximum speed
o 1050/700/320 mm footprint
o IP54 rating

OTTO 600 is available through the existing global network of OTTO Motors system integrators and material handling solution providers. OTTO’s award-winning software is used by some of the world’s most recognized brands and Fortune 500 companies.

OTTO’s latest software release, 2.28, delivers faster and safer traffic movement and a new facility configuration interface for quicker workflow set-up. OTTO Motors invests heavily in software development to constantly evolve and deliver the smartest AMR software. This marks the sixth software release in the last three years. The OTTO AMR software-suite is the most proven solution in the industry with over four million hours of production driving experience and is trusted for large-scale deployments by the most reputed brands like Toyota and GE.

“The success of large-scale, deeply integrated deployments depends significantly on effective fleet management, which is why we are continuously evolving our fleet manager. In this software upgrade, we are introducing new traffic management functionality that enables users to create different rules of the road for groups of different OTTO AMRs in the facility, resulting in faster traffic movement and improved safety,” said Jay Judkowitz, VP of Product at OTTO Motors. “As our customers continue to deploy a variety of models from OTTO in complex environments, this is a game changer.”

Software release features include:
• Team-Based Traffic Control: Customers can create traffic zones for specific robot types. For example, operators can specify lanes where larger AMRs cannot enter, ensuring smaller AMRs remain unblocked and are able to keep moving for higher throughput.
• New and intuitive facility configuration interface: Customers can now save up to 50% of the time required to set up facility maps and workflows. It is also easier for customers to use, learn and adapt to the system.
• Interoperability: OTTO Motors was the first AMR vendor to support the well-known AGV standard, VDA5050, empowering customers to manage dissimilar types of material handling solutions from a third-party master controller interface.
• New pallet types: OTTO Lifter now supports BulkPak® 4845 HDMP series bins, enabling customers to move more pallets of their choice.

Since its inception, OTTO Motors has helped customers achieve throughput improvements as high as 600% and return on investment in as little as 11 months in different industry verticals. This launch of OTTO 600 and new software enables OTTO Motors to help manufacturers automate a larger part of their material handling operations and achieve higher ROI. OTTO 600 and the latest software will be showcased in booth #N7537 at PROMAT on March 20-23, 2023 in Chicago IL.

Indian Robotics Firm Launches UnboxSort

Unbox Robotics, a global plug & play Indian robotics technology company for intralogistics, plans to expand its footprint in the international markets starting with the United States. With proven success within the domestic 3PL industry, the company is looking to make its tech available to meet the current demand for innovative plug & play automation solutions in the US.

Unbox Robotics currently supports several leading e-commerce, retail and logistics companies across the globe to automate their fulfilment operations through its UnboxSort system. By vertically sorting parcels, the system helps customers achieve 3x productivity, sorting accuracy of 99.99% and space efficiency of 50 to 70%.

The company announced that it is showcasing its breakthrough intralogistics automation technology at ProMat Chicago from March 20-23rd at booth N9513 and kicking off its entry into the US market.

UnboxSort in the US market

Commenting on the upcoming showcase, Pramod Ghadge, Co-Founder & CEO of Unbox Robotics, “We are excited to present our revolutionary parcel sorting & order consolidation robotics tech, UnboxSort at ProMat 2023 and demonstrate its benefits for companies of all sizes seeking automation. Powered by a swarm intelligence-based sorting mechanism, the UnboxSort system empowers customers to process parcel sortation efficiently and helps them scale up their operations and transition to Industry 4.0 with ease. Our participation at this industry event is our commitment to expand Unbox Robotics’ footprint in the international markets in the coming months.”

Pramod added, “The system can be installed in less than two weeks and can sort items/parcels ranging from 1,000 to 20,000 per hour on demand, making it valuable for both small e-commerce startups to large multinational corporations.”

Unbox Robotics is backed by reputed global investors from US, India, UK and Singapore. Unbox Robotics has also been recognised as a sample vendor in the 2022 Gartner® Hype Cycle™ for Mobile Robots and Drones, the 2022 Gartner® Hype Cycle™ for Supply Chain Execution Technologies and the 2022 Gartner® report for “Emerging Tech Impact Radar: Smart Robots and Drones” and has also won several awards globally.

Warehouse Automation Solutions & Expertise

OPEX® Corporation, a global leader in Next Generation Automation providing solutions for warehouse automation will exhibit the company’s innovative warehouse automation systems at ProMat, the leading trade show for the manufacturing and supply chain industry, March 20-23 at Chicago’s McCormick Place.

“Today’s high-volume warehouses demand that goods move through the supply chain with accuracy at lightning speed,” said Alex Stevens, President, Warehouse Automation, OPEX. “At ProMat, we look forward to demonstrating in person how our systems help ecommerce and other industry clients transform the way they do business now, while also offering solutions to guide their future.”

At ProMat Booth S2712, OPEX experts will showcase Infinity™ AS/RS, a goods-to-person automated storage and retrieval system (AS/RS) designed for flexibility and scalability in both throughput and storage.

Perfect for ecommerce, micro-fulfilment, store replenishment, and omni-channel distribution, Infinity AS/RS features triple-deep, high-density racking along with a fleet of bots that access inventory from any of the storage locations.

Introduced in March 2022, Infinity AS/RS has been chosen as a finalist for the 2023 MHI Innovation Award for Best New Innovation. Winners will be announced during the expo.

OPEX will also feature Sure Sort®—a compact, configurable, and cost-effective small-item sorting solution—along with a virtual reality (VR) experience of Perfect Pick®, a goods-to-person system designed for ecommerce fulfillment and micro-fulfillment. Perfect Pick reduces reliance on labor while utilizing a warehouse’s vertical space to increase throughput, reliability, and effectiveness.

In addition, OPEX experts will lead presentations on the following important industry topics:

• The Cost of Not Automating Your Warehouse, Drew Stevens, VP Global Business Development and Marketing, March 21 at 3:45 PM in Theater B; and
• Maximizing Flexible Automation Benefits, John Sauer, Senior Director Global Business Development, OPEX Warehouse Automation, along with Art Eldred, VP and Growth Officer, from OPEX partner, Vargo, March 20 at 1:30 PM in Theatre C.

ProMat attendees can schedule personalized meetings with OPEX team members any day during the event.

On-Board Charging for Forklifts

Delta-Q Technologies, a ZAPI GROUP company, will showcase their latest charging solutions for electric class I, II and III lift trucks at booth #S1798 exhibit at ProMat 2023 in Chicago, Illinois, from March 20 to 23, 2023.

At ProMat 2023, Conway Hui, Delta-Q’s Director of Global Sales Application Engineering, will lead an educational seminar entitled “On-Board Charging for Class I and Class II Lift Trucks.” The talk is part of the show’s on-floor educational seminars on industry best-practices and innovations, and is scheduled for Tuesday, March 21, 2023, from 12:45-1:30 p.m. in Theatre H.

Conway will discuss the benefits of on-board charging and provide practical considerations for implementation. Attendees will learn how advancements in lithium battery technology are transforming Class I and Class II lift truck systems and meeting the operational needs and challenges of warehouses, material handlers, and rental fleets. Conway will also cover the logistics of implementation, including the types of connectors required, the location and space of the on-board charger in the lift truck, and the challenges that could present during integration.

“We’re excited to be at ProMat this year with the ZAPI GROUP of companies and share our knowledge of on-board charging for counterbalance lift trucks and pallet walkies,” said Lloyd Gomm, Vice President of Business Development and Marketing at Delta-Q. “We’re also proud to showcase our latest innovation in powertrain electrification, the XV3300. This solution is a compact, on-board charging system, perfectly suited for the demands of the material handling industry.”

The XV3300 features a high-performance 3.3 kW stackable charger, an integrated DC-DC converter, and electric vehicle (EV) charging station interface. This 3-in-1 feature saves space and cost and removes the need for extra components, which enables material handling OEMs to more easily transition to electrified powertrains. Its ability to comply with both SAE
J1772 (levels 1 and 2) and IEC 61851 (modes 2 and 3) makes it compatible with standard EV AC charging stations across North America and Europe.

Delta-Q’s sister company, BlueBotics, is also exhibiting at ProMat 2023 at booth #N6715. The company is showcasing its automation navigation solutions for the material handling industry and will lead “Building the Business Case for Mobile Robotics in Logistics & Manufacturing,” an educational talk on Wednesday, March 22 from 3:45 to 4:30 p.m. in Theatre I. The company will co-present with Bastian Solutions and Oceaneering.

Delta-Q Technologies is charging the future and driving the world’s transition to electric energy. We collaboratively design, test, and manufacture robust battery chargers that improve the performance of our customers’ electric drive vehicles and industrial machines. As the supplier of choice for Tier 1 OEMs, our customer support and engineering expertise guide our customers through the electrification process for a sustainable world.

Delta-Q is part of the ZAPI GROUP of companies and headquartered in Vancouver, Canada. The team and distribution span five continents to service industries such as electric golf cars, lift trucks, aerial work platforms, e-mobility, floor care machines, utility/recreational vehicles, and new markets, like outdoor power equipment.

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