The Critical Role of Technology in Supply Chain Resilience

Over the past year, global supply chains have faced relentless disruptions across multiple fronts, writes Matt Gregory (pictured), Managing Director Northern Europe, Körber Supply Chain Software. Geopolitical tensions, including the prolonged U.S.-China trade disputes, have intensified pressure on supply networks. Meanwhile, natural disasters like Hurricane Helene and Milton have severely impacted transportation and logistics across the U.S. Compounding these issues, the residual effects of the pandemic and evolving health protocols continue to disrupt global shipping and exports, creating delays and unpredictability.

According to findings from Resilinc, overall disruptions in the first half of 2024 increased 30% over the first half of 2023. These combined challenges have exposed weaknesses in supply chains, demanding a more resilient and adaptive approach moving forward. As operational disruptions become more frequent and severe, integrating advanced technologies such as digital twins, IoT and predictive analytics can help companies anticipate, prepare for and adapt to these challenges. By leveraging these innovative tools, businesses can not only mitigate risks but also secure future growth and stability in an increasingly uncertain environment.

Adapting to Thrive

One key technology driving challenge mitigation is a digital twin. A digital twin is a virtual model that mirrors real-world processes, allowing companies to simulate everything from production schedules to transportation status and inventory levels. By doing so, it enables more informed decision-making, optimizing operations and improving overall efficiency. Digital twins also support predictive maintenance by continuously monitoring equipment performance. This proactive approach helps businesses prevent failures and minimize downtime. Moreover, real-time insights from digital twins allow companies to identify inefficiencies within the supply chain and respond swiftly to emerging issues.

Leading companies like Mars and Michelin have successfully integrated digital twin technology. Mars uses it to oversee production processes, preventing overfilling in factories, while Michelin leveraged 80,000 simulations for strategic sourcing, saving €10 million annually in logistics and boosting profit margins by 5%. By investing in digital twins and other technologies that provide real-time data and predictive capabilities, businesses can shift from reactive to proactive supply chain management. This not only builds resilience against disruptions but also prepares organizations to face future challenges with greater agility.

End-to-End Visibility

Achieving end-to-end visibility across supply chains allows businesses to track and monitor every step of the process in real time. With a clear view of operations, companies can make faster, more informed decisions that not only reduce risk but also lead to greater efficiency. This visibility supports cost management and fosters stronger relationships with partners, all while improving the overall customer experience.

IoT technology has become a critical tool for boosting visibility across supply chains. Through the enablement of real-time tracking, devices provide key insights into the movement and condition of goods, allowing businesses to quickly identify and resolve issues such as delays or quality concerns. This proactive approach ensures smoother operations and keeps the supply chain running seamlessly. In the case of extreme weather causing supply chain disruptions, companies with IoT-enabled tracking systems can re-route shipments in real time, minimising delays and maintaining customer satisfaction.

This level of visibility not only improves operational efficiency, but also enhances the overall resilience of the supply chain by enabling rapid response to unforeseen events. By harnessing IoT, organisations can make smarter, data-driven decisions that optimise not only their performance but also reduce vulnerabilities.

Predictive Analytics

Predictive analytics, powered by AI, is revolutionising supply chain management by enabling companies to anticipate demand and potential disruptions more accurately. This provides enhanced visibility and performance monitoring, allowing businesses to make data-driven decisions that align with their goals. By applying these insights, companies can gain a proactive edge, to help make informed decisions that can optimise their entire supply chain. For example, predictive analytics can forecast demand shifts, enabling businesses to adjust their inventory levels, reduce overstocking and avoid shortages. This can also optimise transportation routes or planned maintenance for equipment before failures occur, reducing downtime and inefficiencies.

The benefits of using predictive analytics across supply chains are endless. This can improve operational agility, allowing companies to respond faster to changes in market conditions, customer demand, or unforeseen disruptions. In addition, this helps businesses lower costs by reducing waste and improving resource allocation, which results in enhanced overall performance. Ultimately, this leads to a more resilient supply chain capable of not only managing risks but also capitalising on new opportunities and driving long-term success.

Looking Ahead

In a world increasingly defined by supply chain disruptions, technology integration is essential for building resilience. Digital twins, IoT and predictive analytics are powerful tools to help organisations maintain end-to-end visibility, enhance decision-making and respond proactively to challenges. By investing in these technologies, companies can strengthen their supply chains and achieve better resilience to meet demands and prepare for future uncertainties.

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Top 10 Global Supply Chain Disruptions

Resilinc, a global leader in supply chain mapping and risk monitoring, is sharing exclusive new data highlighting the top drivers of supply chain disruptions for 2022. The data, compiled by Resilinc’s EventWatchAI monitoring database reveals that global supply chain disruptions were up 32% year-on-year, with Europe seeing a 38% increase in disruptions during the past twelve months.

The top 10 global supply chain disruptions for 2022 include:

1. Factory Fire

2. Mergers & Acquisition

3. Business Sale

4. Leadership Transition

5. Factory Disruption

6. Labour Disruption

7. Legal Action

8. Cyber Attack

9. Recall

10. Port Disruption

With 3,609 alerts and an 85% year-on-year increase, 2022 trumped previous years with the most factory fires ever recorded in a single year. Much of this trend being driven by gaps in regulatory and process execution, as well as a shortage of skilled labour in warehouses. 2022 also saw a large increase in labour disruptions around the globe marking a 92% year-on-year increase. Clear examples of this are the protests at the Foxconn iPhone factory in China and the Felixstowe port strike in the U.K.

Leadership transitions, like the appointment of new chief executive officers at the shipping company Maersk or the multinational healthcare company, Roche, also saw a big jump this year with a 77% increase over 2021. Top-level management changes can often lead to modifications in corporate strategy. Despite not making the top 10 list, Resilinc’s data shows that geopolitical disruptions saw a 378% increase from 2021 predominantly stemming from the Russia/Ukraine conflict. Beyond that, airport disruptions jumped 189% and economic instability caused bankruptcies to climb over 270% last year.

The five most disrupted industries included Life Sciences, Healthcare, General Manufacturing, High Tech, and Automotive, marking it the second year in a row these particular industries have been the most impacted. Of all the 15,354 EventWatchAI notifications sent, more than half (56%) were impactful enough to trigger the creation of a WarRoom—virtual platforms in the Resilinc dashboard where customers and their suppliers communicate and collaborate to assess and resolve disruptions.

Geographically, North America experienced the most disruptions accounting for just over half (51%) of the total alerts issued, followed by Europe and then Asia. Resilinc’s data is gathered by its 24/7 global event monitoring Artificial Intelligence, EventWatch AI, which collects information and monitors news on 400 different types of disruptions across 104 million sources including traditional news sources, social media platforms, wire services, videos, and government reports. Annually, the AI contextualizes and analyses nearly 5 billion data feeds across 100 languages and countries, making EventWatchAI the industry’s largest, most comprehensive supply chain risk monitoring portfolio.

Since our launch in 2010 Resilinc has defined the supply chain mapping, monitoring, and resiliency space and is widely considered the gold standard for supply chain resiliency, worldwide. With over 1 million supplier sites mapped encompassing over 4 million parts and raw materials, we are the first line of defense for our customers, helping them navigate supply disruptions. Our early-warning alert system monitors and predicts potential disruptions across suppliers, sites, and materials; our platform enables them to collaborate closely with their suppliers; our historical data-backed insights give them options on appropriate actions to take. Always innovating, our AI-powered predictive solutions can predict delivery delays, price movements, and supply constraints for raw materials and commodities before they happen.

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