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Samsara Unveils Product Innovations and Strategic Partnership

Posted on by David Priestman

Today, Samsara, the pioneer of the Connected Operations® Cloud, unveiled its latest product innovations at its premier Go Beyond conference, London, designed to empower leaders with greater visibility across their operations and assets and gain deeper insights through AI. At the event, Samsara also announced a strategic partnership update with ACSS, further emphasising its commitment to driving technology innovation across the industry.

Go Beyond, taking place on 12 November in London gathers 250+ innovators across the physical operations industry, including Otto Car, Lanes Group, Fraikin, and more.

Connecting Operations to Drive Tangible Impact

Samsara’s latest product innovations further connect physical operations and fuel AI-powered insights to drive tangible results for businesses: Connected Training, Low Bridge Strike Alerting, Electronic Brake Performance Monitoring System, and Privacy Mode.

• Connected Training: Despite being one of the most dangerous industries with millions of injuries each year, the transportation sector lacks modern training methods that are customised and adaptable for their unique work environments. With Connected Training,™ which is now available in beta in the UK, customers can have a data-driven training experience designed for continuous, remote learning via the Samsara Driver App. Managers can upskill their workforce by consolidating all training within the Samsara platform and connecting with existing workflows for a seamless employee experience. Early adopters have seen a 35% average decrease in safety events when using Connected Training.

• Low Bridge Strike Alerting: Around 2,000 bridge strikes happen in the UK every year, with the average collision costing UK tax payers around £23m a year. With Low Bridge Strike Alerting, fleet operators can set the maximum height for each vehicle in their fleet to minimise the chance of tall vehicles impacting the underside of bridges. Through Samsara Dash Cam in-cab audio alerts, drivers are warned whenever they approach a bridge that is too low to pass.

• Electronic Brake Performance Monitoring System (EBPMS): In the UK, from 2025, an EBPMS will become one of the two only accepted methods for brake testing to maintain DVSA standards for roadworthiness. To help fleets prepare for this, Samsara designed its EBPMS solution — allowing fleets to maintain braking performance records by continuously collecting data from the installed EBPMS units. Managers will be proactively alerted in the Samsara dashboard when braking performance falls below acceptable standards, or if the electronic braking system detects faults, so they can take timely action. This minimises the need to present heavy goods vehicles (HGVs) for physical laden roller brake tests and proves roadworthiness without the need to take vehicles to Ministry of Transport (MOT) testing facilities.

• Privacy Mode: This new feature within Samsara’s Video-Based Safety solution helps prevent accidents in real time without the need to record video. It allows customisation within Samsara’s Dash Cams, enabling recording on both driver and outward-facing cameras to be turned off at the administrator level. AI safety events will still be triggered, allowing drivers to be coached on the road, helping to prevent and reduce road accidents.

“These new product features have been driven by Samsara’s deeply embedded culture of customer feedback,” said Kiren Sekar, Samsara’s chief product officer. “We collaborate with some of Europe’s largest and most complex operational companies to solve hard problems using the unparalleled scale of our regional and global data. Our customers are using our platform to turn this data into real human impact by making roads safer and reconnecting their people to the work they love doing.”

“At Otto Car, we’re not waiting for the future to come to us; we’re leaning into it, and Samsara’s technology has been instrumental in helping us achieve that goal,” said Gurinder Dhillon, CEO of Otto Car. “Samsara’s technology has played a crucial role in our business and remains essential. I am personally excited to be part of this event and impressed by the breadth and depth of the ongoing innovation. Our future with Samsara continues to look very exciting.”

New Partnership Drive Industry-Wide Safety Innovation

In addition to the new product features, Samsara has announced a strategic partnership with commercial vehicle camera and security solutions provider ACSS.

“We’re pleased to welcome ACSS into our growing ecosystem of strategic partners,” said Philip van der Wilt, SVP and GM EMEA at Samsara. “By collaborating with these industry experts, we’re able to deliver comprehensive and user-centric solutions, enriching the overall experience for our mutual fleet customers.”

The collaboration with ACSS will combine the advanced capabilities of ACSS cameras with Samsara’s intuitive dashboard, allowing fleet operators to benefit from a seamless experience that centralises camera feeds, analytics, and operational insights in one platform. This gives them complete 360° vehicle coverage, reducing blind spots, enhancing driver visibility, monitoring cargo in real-time and mitigating risks such as fuel theft.

Paul Howell, Sales and Marketing Manager at ACSS said: “ACSS focuses on enhancing the safety of commercial vehicle fleets. Working with Samsara is the next step for us in providing a comprehensive safety platform. Harnessing the power of Samsara, ACSS are able to add, for the first time, 1080p, 360 vehicle coverage straight into the client dashboard. With the ability to pull through camera feeds from our DVS2 AI solution too, customers are finding dual return on their PSS investment. With the compliance box ticked they’re also able to use those same cameras to feed directly into their dashboard.”

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Research Highlights Untapped Potential of AI to Boost Fleet Safety

Posted on by David Priestman

Delegate research conducted by Netradyne at the Gartner Supply Chain Planning Summit has revealed the untapped potential of artificial intelligence (AI) to boost fleet safety for greater precision and profitability in supply chain logistics and transportation. Currently, only 33% of respondents use AI to assess and monitor fleet safety performance. However, 81% plan to adopt AI platforms within the next year to mitigate risks and enhance safety for improved operational performance.

The challenges facing third party logistics providers

The survey highlights accuracy, timeliness and cost-effectiveness as the top priorities in goods delivery, named by 57% and 31% of supply chain professionals respectively. However, despite the importance of logistics and transportation precision, companies face persistent obstacles, with a lack of fleet visibility and limited driver availability cited as major factors hampering delivery accuracy.

Accidents are another critical issue, contributing to product damage in transit, damaging the brand image, impacting driver well-being and availability, and driving up costs. Alarmingly, 46% of respondents were uncertain of the total financial impact of accidents on their businesses.

Outdated technologies limit data accuracy

Data is critical for fleet management and safety, with 52% of respondents already sharing data with partners to improve safety standards. However, many current systems rely on outdated technologies, such as telematics and GPS, which have limited functionality. As shown by the significant leap in those planning to adopt AI in fleet safety management, supply chain teams increasingly recognise the value of AI-driven data for its precision and ability to provide more meaningful insights into fleet operations.

AI-driven data: The key to safer, more efficient fleet operations

Integrating AI tools into goods delivery processes offers significant benefits. AI-driven solutions can enhance delivery precision and timeliness by improving fleet visibility and driver availability. They can analyse data to predict and prevent accidents, reduce traffic violations and enhance driver behaviour. By enabling data-driven fleet engagement, AI contributes to a safer and more efficient fleet, providing third-party logistics (3PL) providers with better oversight and control over their operations and significantly reducing costs. These cost savings directly impact profitability, making AI an invaluable asset.

“Transportation is an inherently tough business. With more people on the road and unpredictable conditions, there is more risk for logistics providers than ever. Challenges like growing end-customer expectations for quick and hassle-free delivery, rising costs, shrinking markets and increasingly selective insurers add to the pressures faced by supply chain teams. Visibility in fleet operations is crucial to managing these challenges, and AI is proving to be a key tool for improving it,” commented Durgadutt Nedungadi, Sr. Vice-President for International Business at Netradyne.

“Vision-based AI technologies can help alleviate many of these challenges by delivering real-time insights that boost safety, predict potential issues, and ensure timely interventions. As the industry grows more complex, supply chain leaders are increasingly turning to AI-driven data analysis to boost operational efficiency, improve safety, and maintain a competitive edge,” concluded Nedungadi.

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Rental Fleet Investment Announced

Posted on by David Priestman

Commercial fleet provider Fraikin is investing £35 million in 400 new vehicles to support its national short-term rental fleet, expanding and modernising its offering to customers across the UK.

The new additions, which are all compliant with Transport for London’s Direct Vision Standard (DVS) and equipped with Fraikin’s digital MYSMARTFLEET connected technologies package, now means that 80% of the company’s total rental fleet will be under 12 months old.

Spread across vans, LCVs and HGVs, from a range of major manufacturers, the new vehicles feature a wide selection of body types, including refrigerated, dropside, curtainside and box bodies, as well as specialist equipment such as MOFFETT carriers. Fraikin has also committed to supporting customers looking to quickly and easily reduce their carbon footprint, adding a number of fully electric 3.5-tonners to the fleet.

Peter Backhouse, Chief Executive Officer of Fraikin in the UK, says: “This significant investment clearly demonstrates the strength of Fraikin, our long-term commitment to the industry and our dedication to providing the very best mobility solutions for customers, providing access to the latest vehicles and the most diverse range of rental options available in the market today. Adding extra EVs to the fleet means we’re in a position to help businesses looking to reduce their environmental impact, alongside supporting those who may want to test the EV market before making longer term fleet decisions. This commitment to sustainability allows us to meet the needs of today but also contribute to a greener future across the industry.”

Every rental vehicle from Fraikin comes fully equipped with the company’s advanced connected technologies and telematics suite, MYSMARTFLEET. Customers can utilise features including vehicle tracking, route optimisation, digital vehicle checks, tachograph downloads, driver behaviour reporting and EV suitability assessments to help improve operational efficiency and reduce operating costs, as well as enhance fleet sustainability.

Fraikin’s full-service approach means all rental vehicles also benefit from 24/7 customer service support; a fully managed preventative maintenance and repair service via Fraikin’s UK-wide network; rapid roadside response; replacement vehicle cover; tyre management; online access to vehicle records; as well as a professional inspection and valet on every vehicle delivery.

Jackie Headon, Fraikin’s Head of Rental, adds: “Our goal is always to meet the wide-ranging needs of our clients, and this investment allows us to do just that. Through this investment we are reinforcing our commitment to delivering flexibility and scalability to customers, helping them remain compliant with new legislation and to meet the evolving needs of their businesses.”

Fraikin offers comprehensive short- and medium-term rental packages, alongside a longer-term Fraikin Xtend solution that combines the financial benefits associated with contract hire with the flexibility of short-term rental. All the new vehicles are accessible via the company’s strategically placed Northern, Midlands and Southern Rental Hubs, located in Bellshill, Coventry and Enfield respectively.

The company’s short-term rental fleet also supports customers benefiting from its contract hire and fleet management solutions, which provide total support for large and often complex operational fleet environments.

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Road Safety: See it, Say it, Sorted

Posted on by David Priestman

Data insights on road safety lead to action. At Samsara’s Beyond event in Chicago David Priestman learned how transport businesses can work smarter.

Chicago is a mightily impressive city. The construction of canals and then railroads made it the perfect location for trade and Chicago became the dominant port for wood in North America, with miles of lumber yards along its riverside, receiving timber from across the great lakes. Feats such as reversing the course of the river, reclaiming land from Lake Michigan and building the first skyscrapers followed. Workers flocked from everywhere, warehousing and stockyards boomed. A fitting venue, then, for discussing logistics.

Samsara’s CEO, Sanjit Biswas, has positioned the company and its AI and IoT technology to assist transport operators with challenges such as cargo detecting, trailer location, reefer monitoring, fuel saving, EV adoption, telematics and, above all, road safety. He pictures the service as a ‘flywheel’ – a virtuous circle for customers. AI creates the insights, using Samsara’s operational data and images, which leads to recommended actions for driver coaching, asset utilisation, EV suitability and emissions.

Over the last 12 months Samsara’s platform was used for 60 billion miles of driving, 75 billion API (application programming interface) calls and 9 trillion data points. DHL are a major customer and has reported a reduction in significant accidents by a quarter, with a halving both of the cost of accidents and of driver turnover. Impressive, given that DHL considered its fleet to be safe before switching to Samsara. “We’re just getting started,” declares Biswas, as applications in other sectors, such as construction and agriculture, are sought. With 290 integration partners Samsara try to make it easy to get set-up.

Same driver pool

Brakes Food distribution, part of Sysco, has had 1500 Samsara-equipped trucks for nearly two years. Prior to that Brakes used CCTV to monitor drivers, but could only do 10% of the fleet at a time, with little feedback, no real statistics and time delays for taking out the hard drives to look at the footage. “It was telematics without context,” explains Mike Cox, head of Health & Safety, “you might find bad driving but we want to be proactive, not reactive. We’re all fishing in the same driver pool.”

With Samsara, events are delivered to line managers instantly. “We thought we didn’t have a mobile phone problem,” adds Cox, “but we spotted 40 in the first month alone. We expected just 2! If you’re a 3PL not using AI and think you don’t have a phone usage problem think again,” he advises. When Brakes trialled Samsara one driver was caught watching a film on an iPad and checking his phone. Not only was he dismissed by Cox, the driver was also reported to the police.

Now Brakes analyses harsh breaking and turns. “With incidents we know if the driver is telling us the truth,” Cox states. “We can have better conversations with drivers as we can see the context. Sometimes it’s complicated, but we have these conversations within 24 hours.” The company’s insurance costs are down by 90%, on-road events down 40%, cost-per-claim down 10%. “Overall it’s less work for managers,” he concludes, “we can spot natural harsh turns, speed bumps, potholes etc. Extra work on screen is better than going to the vehicle to retrieve the hard drive.”

Tag your assets

A new product unveiled at Beyond is the Asset Tag. The size of a key fob (see picture), it is very durable. The tag uses Bluetooth to ping any Samsara gateway device in the vicinity. As all other devices are cellular and GPS-based, providing constant connectivity, the Asset Tag can piggyback on that network to provide exact location updates for high-value items in transit, giving cloud-based visibility. It has a 4-year battery life, no door or moving parts and can be applied to totes or pallets.

Samsara tested it by freezing, dropping and even striking with a golf driver club – the tag remained intact and functioning. On a 2000 mile test trip one Asset Tag was picked up by the Samsara network 1500 times, with 200 ‘pings’ a day. The tags are being manufactured in Mexico at scale. “Creative customers will find their own solution for them,” VP or Product Platform Sean McGee told me.

Let’s go

British electrical appliance online retailer AO has a national distribution centre in Crewe plus local depots, operating a fleet of 1000 commercial vehicles. Switching to Samsara from a telematics provider, “the demo was an eye opener,” according to Holly Beveridge, AO Commercial Business Partner. “Before switching members of the public would complain to us about bad driving twice a week, but it’s much less now.”

Fraikin provide a full-service contract hire fleet to AO, equipped with Samsara devices. “Fraikin gives us access to Samsara as part of a value-added service,” Beveridge explains. “This was the key moment when we realised that the most effective way of reducing our vehicle repair bills would be to leverage Samsara.” AO report a £2.2 million saving overall, including insurance cost reductions. Spending on tyres and new windscreens is down as a result of better driving. Fuel spend and engine idling are also lower.

AO’s drivers are self-employed and the logistics operation has seasonal peaks. Next day delivery is standard, with service, installation and recycling of old appliances offered. “We handle bulky products and heavy payloads,” Beveridge informs, “there’s little automation. Goods are sack-barrowed from the loading bay.” Driver coaching used to take days, with weekly meetings typical. Each depot has a driver manager. “Now we have the driver name (not just the vehicle registration number) and can do digital walkarounds. We get vehicle alerts for speeding and harsh events. Initially there were lots of alerts, now its fewer. We call the driver when an alert happens as we have 2-man crews which makes it safe.”

AO are trialling Samsara’s dashcams, to add them to the tech used. “We’re taking drivers on a journey,” Beveridge says, “rather than imposing it. Drivers are not keen but we’ll persuade them it’s in their interest too. We still have accidents, but they’re not as big.”

Safety first

Samsara tech is also being used for forklift fleet inspection checks, using the ‘Connected Forms’ App for safety and compliance needs. Accidents trigger a report and workflows are automatically assigned, using ‘Connected Training’ which has customised courses and quizzes. Biswas told me, “we cover operational assets, including all materials handling equipment. Safety inspections are a big use case. This is part of our expansion into lots of different vehicles and we’re thinking globally.”

New APIs launched this year include lane departure warning, drowsiness/fatigue and forward collision alerts. The core set of safety training provided by the platform is based on the various alerts, which also include heavy braking, phone use, seatbelt use, tailgating and fast acceleration. This triggers training on specific behaviour and reduces the time involved for it as it’s done remotely. Alerts are meant to ‘nip problems in the bud’, rather than recalling drivers to their depot. Immediacy is best for corrections. The platform capture all the alerts in one place, so all the data is there.

Outcome is more important than hardware. “Can we get to the driver before they have an accident?” Ingo Wiegand, Samsara’s safety expert, asks. “We make that possible by spotting good drivers and bad drivers easily. We can exonerate innocent drivers on the spot due to the video footage,” which creates a good butterfly effect. The dashcam has been refreshed, for new installations and there are camera connectors for side cameras on trailers. Blindspot detection technology may be added soon. One Mexican 3PL customer, Trayecto, has a panic button for drivers, to provide security and reassure them that they are not alone. Fewer thefts means higher driver retention.

It’s Electrifying

Most Samsara customers deploy multiple solutions, including TMS and telematics. “We don’t expect to be the only tech supplier to them,” states Robert Bales, Director of Product Management. “We don’t offer order management or TMS but we overlap on work modules, routing, driver applications and digital proof-of-delivery.”

Electric vehicle adoption is an opportunity for Samsara to add further value. “Investment in charging sites is open data,” Bates adds. “We help customers see the state of the battery, charging profile and battery degradation, advising them what percentage charge is optimal to enable journeys to be completed quicker.” Europe is ahead of the USA on EV uptake. Distances are shorter and user incentives higher, with better charging facilities. It makes sense to switch to EVs, says Bales, if your fleet is mainly operating shorter routes and charging at your own warehouses and DCs, rather than opportunity charging.

One new EV is Freightliner’s eCascadia HGV truck, which can be 80% charged in 90 minutes, with a range between 155 and 230 miles. Samsara provide EV suitability analysis, looking at a vehicle’s usage, mileage and fuel cost per mile to advise which ICE trucks and vans are least efficient and should be switched to EVs first. It can make direct comparisons from mpg to kWh, or a threshold can be selected, such as a cost per mile cap to see how many vehicles should be changed. Autonomous vehicles (AVs) is the next horizon, but is not forecast to eliminate driver shortages and may bring additional costs plus the obvious challenges of charging and crossing borders. Platooning AVs in convoy is probably years away.

Deploying Samsara implies a certain amount of engagement for the transport operator. There’s a minimum of 1-2% fuel saving. Heavy users with large fleets can make 6-7% fuel and idling reductions. On a fleet of 1000 that is a big saving. Drivers can even be incentivised financially to help achieve these results. Business-savvy Chicago would approve.

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Enterprise-Grade Asset Tag Provides Increased Visibility

Posted on by David Priestman

Samsara Inc. has announced the industry’s first enterprise-grade Asset Tag designed to meet customer demand for tracking and managing small, high-value assets. This new device leverages the Samsara Network to offer increased visibility into the location of mission-critical equipment and tools. As a result, organizations can minimize downtime spent searching for lost or stolen items, reduce associated costs, and simplify inventory management.

The industries that power our global economy – like transportation, oil and gas, and construction – have complex operations that rely on specialized assets to get their work done each day. These assets include toolboxes, jackhammers, chemical totes, and more. Due to manual inventory processes and a lack of connected systems, the recurring loss or theft of these materials can cost organizations millions of dollars every year.

But as sensors get more compact, sophisticated, and easier to install, they can track anything – big or small. Samsara’s Asset Tag (pictured below) was built around this opportunity: to provide unprecedented access and visibility into valuable assets at scale. By connecting critical assets to the cloud for the first time, customers can now easily capture and analyze location insights to significantly improve operational efficiency.

The Pike Corporation is a leading provider of infrastructure solutions for electric and gas utility companies within the United States. Pike uses the Samsara platform across Vehicle Telematics, Video-Based Safety, and Asset Tracking to connect their operations. Most recently, Pike has begun testing Samsara’s Asset Tag to help recover misplaced or lost tools and equipment and accurately track safety PPE to comply with annual OSHA testing requirements.

“We have several high-value assets like service gloves and electrical grounds that don’t have serial numbers, but still need to be tracked, managed, and inspected to remain compliant,” said James Banner, Senior Vice President of Administration at Pike Electric. “Previously misplaced equipment would take us weeks to locate and if lost entirely, cost up to a million dollars to replace annually. With Samsara’s Asset Tags, we are hoping to minimize this downtime, cut costs, and digitize manual inspection processes – all while keeping our employees safe and efficient. We’re just getting started with this technology and I look forward to seeing what else it can do.”

With the Samsara Asset Tag, organizations can expect to:
● Prevent loss and recover stolen assets: with advanced location tracking technology powered by Samsara’s vast network of gateways.
● Reduce downtime and boost productivity: by sharing asset locations with technicians in the field via the Samsara Driver App and avoid service disruptions with Inventory Filtering, which pulls a summary of assets and applies filters to identify which tools are in close proximity.
● Better manage inventory: and increase operational efficiency with a consolidated dashboard and easy-to-use reporting.

Powerful location tracking capabilities within the Asset Tag are enabled by the Samsara Network, made up of millions of IoT devices worldwide. This network coverage powered by Samsara devices leverages industrial-grade BLE technology and offers enterprise reliability designed to withstand the ruggedized, complex environments of physical operations.

“About a year ago, the Asset Tag was born from a radical idea that we could use the millions of Samsara Gateways we have out in the field to create a network, enabling ‘tags’ to ping off those devices. With this, we’d unlock a level of asset tracking that was previously impossible and solve even more real-world problems for our customers,” explained David Gal, Vice President, Product and Engineering at Samsara. “After months of rigorous testing and customer feedback, I’m excited to see this vision become a reality. As we further connect every aspect of physical operations, we can turn massive amounts of data into valuable insights and drive real results.”

Asset Tag is shipping now to customers across North America and Europe.

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Samsara Unveils New Solutions at Beyond ’24

 

Samsara Unveils New Solutions at Beyond ’24

Posted on by David Priestman

Today, at its Beyond conference, Samsara Inc. (NYSE: IOT), announced new products and solutions built to empower the physical operations leaders who run the world. The conference, taking place June 26-28 in Chicago, Illinois, gathers over 2,000 innovators across the industry, including Fortune 500 companies such as DHL, Sysco, SLB, and more.

“Our customers keep the world running. They have large, complex operations that are asset and labour-intensive, and data and AI are helping them solve their unique challenges,” said Sanjit Biswas, CEO and Co-Founder at Samsara. “AI-driven insights are transforming our customers’ operations, keeping their frontline workers safe and saving their organizations millions of dollars. We are proud to partner with our customers to help them operate smarter.”

Serving tens of thousands of organizations across North America and Europe, the scale of Samsara’s Connected Operations™ Cloud is already contributing to dramatic improvements for customers and the communities they serve. In one year alone, Samsara has helped prevent over 200,000 crashes, digitized 230 million workflows, and reduced 3 billion pounds of CO2 emissions. Today, Samsara announced new innovations that further connect every aspect of physical operations and fuel AI-powered insights to drive tangible results.

Create better, safer jobs for frontline workers

Samsara’s customer feedback loop has allowed the company to maintain a rapid pace of innovation and iterate to meet changing customer needs. Samsara has already launched several safety products to create better, safer jobs for frontline workers. These include Virtual Coach,
which helps drivers self-coach in the field, and new AI detections currently rolling out to customers for Drowsiness, Forward Collisions, and Lane Departures, which alert drivers of risky behaviour in the moment.

Now, Samsara has launched new solutions to further this commitment to safety and efficiency:
● Connected Training: Despite being one of the most dangerous industries with millions of injuries each year, the transportation sector lacks modernized training methods that are customized and adaptable for their unique work environments. With Connected Training, customers can have a data-driven training experience designed for continuous, remote learning via the Samsara Driver App. Managers can upskill their workforce by consolidating all training within the Samsara platform and connecting with existing workflows for a seamless employee experience.

● Connected Workflows: Last year, Samsara introduced Connected Forms to digitize paper processes for physical operations. Today, the company announced a new product, Connected Workflows, which goes beyond form digitization to orchestrating multi-step workflows. Connected Workflows can automatically assign forms, manage approvals, and create tasks based on contextual insights, like entering a geofence or detecting a vehicle crash. Now every department – from operations to HR – can automate workflows to make work safer and easier for frontline employees and administrators.

NexTier Completion Solutions is the second-largest provider of well completion and production services in the U.S., including hydraulic fracturing, wireline operations, and oilfield logistics. As the organization experienced rapid growth, it began to suffer from siloed systems and operational inefficiencies. With Samsara, they found a solution that allowed them to improve safety performance with streamlined workflows and consolidate data into a single platform.

“Automating critical workflows and building our safety checklist with Samsara has given us results that we could only dream of,” said Renee Merchant, DOT Fleet Systems Lead at NexTier. “Drivers not only complete the forms faster, but the information is more accurate than ever
before.”

Connect every aspect of operations and drive results that matter

As sensors get more sophisticated, yet smaller and easier to install, the world of telematics has expanded. It’s now possible to connect virtually anything to the cloud, whether it’s trailers, tools, or equipment. Today, Samsara has launched the industry’s first enterprise-grade Asset Tag built around this opportunity. Samsara’s Asset Tag was designed to meet customer demand for tracking and managing small, high-value assets. It leverages the Samsara Network of millions of devices to help organizations minimize their downtime spent searching for lost or stolen items, reduce associated costs, and simplify inventory management.

Samsara has also announced new next-generation Smart Trailer features to help customers run a safer, more efficient trailer operation. For example, Trailer Telematics will allow fleets to diagnose anti-lock braking system (ABS) issues and electrical power failures for the first time. As a result, they can optimize trailer maintenance, keep drivers safe, and maintain high Compliance, Safety, Accountability (CSA) scores. In addition, new driver efficiency tools from Samsara will help customers save time and reduce costs by minimizing manual errors and increasing operational efficiency.

“We are helping our customers get data from every corner of their operations – from small assets to large equipment to paperless workflows. More data means new insights to help customers improve their operations,” said Kiren Sekar, Chief Product Officer at Samsara. “Everything we announced today at Beyond will give our customers additional tools to make the jobs of their frontline workers better and safer.”

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Continued innovation for the future

Samsara’s technology is used by many organizations that provide emergency response services across public safety, utilities, disaster recovery, and more. To ensure first responders are deployed efficiently during an emergency, these organizations rely on FirstNet®, Built with AT&T– the only nationwide communications network created with and for public safety.

Samsara is now FirstNet Trusted™ meaning the company’s Vehicle Gateway has gone through extensive cybersecurity testing and is certified for use on the FirstNet network. As a result, public safety customers can leverage near real-time routing and dispatch insights from Samsara to further inform response decisions during critical times, when every second counts.

Research Indicates AI Revolution has Arrived in Transport Ops

Posted on by David Priestman

The leaders of physical operations-led organisations in the UK and Ireland are leveraging artificial intelligence (AI) to enhance safety, maximise efficiency, and empower their employees. That’s according to a new 2024 State of Connected Operations Report — Smarter, Faster, Safer: The AI Revolution in Physical Operations — from Samsara, a pioneer of the Connected Operations™ Cloud.

With perspectives from more than 1,500 physical operations leaders across seven countries, including 300 in the UK and Ireland, the report reveals how AI is already revolutionising how these organisations operate — and how leaders are transforming their operations and unlocking new efficiencies. This original research found that 99% of operations leaders in the UK and Ireland believe their organisation needs to invest in AI technology solutions to keep up in today’s environment.

“AI is everywhere, and physical operations leaders are quickly embracing it,” said Evan Welbourne, Head of AI and Data at Samsara. “When used strategically, advances in AI can bring meaningful change to the companies that power our global economy. For example, it can reduce costs, boost efficiency, and even save workers’ lives in the field.”

AI investment is on the rise

While some industries are slower to adopt AI, organisations within physical operations are embracing it, viewing it as a market-tested technology whose utility is proven and expanding. Nearly all (99%) leaders in the UK and Ireland believe AI technology is vital to keep up, and 89% of organisations say they plan to increase investments in AI within the next 12 months. With continued pressures around labour shortages, geopolitical conflicts, and reshoring, technology will be key as organisations face these challenges.

The use of AI is growing in physical operations — and employees see that as a good thing

AI is not seen as an experimental technology for the industries that keep the global economy running smoothly. Nearly half (45%) of leaders in the UK and Ireland say their organisation is already using AI, attributing the most significant benefits to improving safety (46%) and employee productivity (45%). Leadership roles are not the only ones within these organisations that are bullish on AI–89% of those already using AI say their employees feel positive about it. This may be because workers are seeing the direct benefit these solutions have on their day-to-day lives through enhanced workplace safety and efficiency.

Security and data privacy come first

It takes massive amounts of data to run AI technology, representing a huge responsibility — and risk — for any organisation. Physical operations leaders are not cutting corners. Of those already using AI or planning to in the next 1-2 years, 57% are implementing privacy and data protection measures. For the 55% of organisations that plan to adopt AI solutions created by external technology partners, security is not to be sacrificed for functionality. 55% of leaders said they care most about a partner’s ability to integrate with existing systems, and security and privacy compliance (48%).

“Not all AI solutions are created equal,” says Welbourne. “You have to be able to trust the system, and that means finding a technology partner who not only has a proven track record with responsible innovation, but who also deeply understands your business and the challenges you’re up against.”

To view all insights from the State of Connected Operations Report — and discover how operations leaders are embedding AI into their organisations — visit here

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Physical Operations Leaders Invest in Workforce and Tech

 

Haulier Reduces Fleet Emissions and Achieves Accreditation

Posted on by David Priestman

International haulage company JJX Logistics has improved the safety and sustainability of its fleet operations by implementing advanced AI solutions from Samsara, the pioneer of the Connected Operations™ Cloud. The move has enabled JJX Logistics to achieve a 17% reduction in fleet emissions in just three months and become one of the seven UK companies to gain Transported Asset Protection Association (TAPA) Trucking Security Requirements (TSR) Level 1 approval.

With more than 70% of goods handled by JJX Logistics being UN-regulated dangerous goods — such as commercial lithium-ion battery packs and Class 8 corrosive liquids — Samsara has played a pivotal role in ensuring the safety of drivers carrying dangerous, high-value cargo.

By fitting its fleet of 58 hard-bodied, soft-sided and temperature-regulated trailers, Sprinter vans, and articulated trucks with Samsara’s dual-facing cameras and AI-driven Vehicle Gateways, JJX Logistics has full visibility of every vehicle, which can be monitored and tracked on a single screen.

Samsara’s technology has also been pivotal in reducing overall vehicle emissions and improving fuel efficiency. Within the first three months of implementing Samsara’s monitoring features, the company has achieved a 17% reduction in vehicle emissions. The ability to monitor idling times has also helped to shape changes in driver behaviour, saving almost 400 gallons of fuel in the second half of 2023.

Haulier Reduces Fleet Emissions

Edward Martin, Head of Security & Fleet Compliance at JJX Logistics comments: “We’re continuously operating in a high-pressure environment where compliance is paramount. We’re not about moving items from A to B in bulk, as fast or as cheap as possible – we’re a solutions-driven company who work with our customers to tailor the perfect approach for every individual task. And we are able to operate at a high level of service because of the value the Samsara technology adds to our operations.

“Our vehicles are now being driven better, and this is increasing sustainability, fuel efficiency and hopefully insurance costs. The real-time tracking, transparency and efficiency we can now achieve is part of our credibility as a business.”

Philip van der Wilt, SVP and GM EMEA at Samsara, said: “Like us, JJX Logistics views every customer engagement as a partnership. Trustworthiness, reliability and customer service are at the heart of their business and regardless of what they transport, one thing that links their customers and their consignments is security and the assurance they can provide to ensure that their loads are safe. We’re pleased that our technology is playing a pivotal role in that, and we’re looking forward to seeing our partnership with JJX grow even further.”

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Driver Shortage Top Concern for Fleet Managers

 

 

Fleet Safety Enhanced by AI Dash Cams

Posted on by David Priestman

Quest has selected Samsara, the pioneer of the Connected Operations™ Cloud, to enhance the safety of its fleet operations. By harnessing Samsara’s video-centric safety solution, Quest is set to utilise AI Dash Cams, driver coaching tools, and actionable data to establish a world-class fleet safety initiative.

In conjunction with an existing program that focuses on annual driving behaviour training, Samsara’s AI Dash Cams and driver coaching tools are poised to deliver tangible benefits, including the reduction of accidents, the prevention of false claims, and a decrease in operational costs. The video-driven safety solution leverages advanced AI technology and g-force accelerometer data to provide real-time insights to fleet managers. Among these insights are the detection of distracted driving, instances of harsh braking and acceleration, and tailgating, all of which contribute to preventing accidents proactively.

This innovative technology enhances driver conduct through audible in-cab alerts that draw attention to high-risk behaviours and incidents. Moreover, safety reports and user-friendly workflows, including driver safety scores and risk assessments, facilitate scalable driver coaching and incentivise safe driving practices. Furthermore, by making use of the Samsara Driver mobile app, Quest can introduce driver-centric gamification and establish employee reward programs, further fostering a culture of safety among its workforce.

Dave Smithson (pictured), the Transport Manager at Quest, expressed his satisfaction with the successful trial of Samsara’s innovative technology. He mentioned, “We are thrilled to work with Samsara to elevate our driver safety efforts to the next level. This technology will empower us to provide guidance and support to our team members for enhancing their driving behaviour. Moreover, it offers us a standardised approach for incident reviews and driver monitoring.”

Fleet Safety

In addition to establishing a comprehensive fleet safety program, Quest plans to harness the capabilities of Samsara’s Connected Operations Platform. This platform will provide real-time fleet visibility, ensuring enhanced productivity through better fuel and maintenance planning, continuous monitoring of assets and equipment, and cost reduction. This also includes the ability to robustly defend against legal and insurance claims, thus safeguarding the well-being of employees, the company, and public safety.

Philip van der Wilt, SVP and GM of EMEA, Samsara, added: “It’s exciting work with Quest to accelerate their digital transformation efforts. We look forward to providing them with the insights and real-time data they need to create a real-world impact on safety, for their employees, customers and the community within which they operate.”

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Reduction in Non-fault Claims with AI

 

 

 

 

Samsara Reports Q4 Financial Results

Posted on by David Priestman

Samsara, a pioneer of the ‘Connected Operations Cloud’, has reported its financial results for the fourth quarter and has announced Q4 revenue of $276.3 million, representing 48% year-over-year growth.

It was another strong quarter of growth at scale, with another cash flow positive quarter, ending ARR of $1.102 billion, increasing 39% year-over-year. The company also expanded its customer base to 1,848 customers with ARR over $100k+.

Commenting on the results, Samsara’s CEO and co-founder, Sanjit Biswas, has said: “We are proud of this milestone year, we surpassed $1B in ARR at 39% year-over-year growth, became adjusted free cash flow positive, and consistently achieved Rule of 40 in all four quarters. We are operating at a rare combination of scale, growth, and profitability.”

Financial Results

“Fiscal year 2024 was another year of durable and efficient growth,” Biswas (pictured) added. “While sustaining high growth at scale, we remain committed to operating efficiently and recorded our first year of positive adjusted free cash flow. We continue to see a vast opportunity for our customers and are excited to deliver on our mission to increase the safety, efficiency, and sustainability of the operations that power the global economy.”

Sanjit Biswas

 

Samsara’s Connected Operations™ Cloud is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep the global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and the public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

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Samsara Launches Sustainable Fleet Management Solution

 

 

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