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Tag: security

Security with AI-powered Surveillance

Posted on by David Priestman

Logistics companies face immense pressure to optimise their operations, enhance security, reduce losses, and become more cost-efficient. Advanced AI-powered video surveillance solutions provide essential support, including robust stock monitoring, access and perimeter control and proactive security – all while improving operational insights and automating tasks such as barcode scanning, according to Hanwha Vision Europe.

Investing in tailored and innovative surveillance solutions has a tangible and lasting impact across the entire supply chain, not just by preventing losses through theft and misplacement but also in tracking shipments across complex supply chains, improving the customer and delivery experience, and helping combat talent shortages through automation.

The rising cost and challenge of theft in logistics

In the last quarter of 2024, cargo crimes worth just over 100 million euros were reported to the Transport Asset Protection Association’s (TAPA) EMEA Intelligence System. This included the two months of the year (December and November) with the highest reported theft value in 2024.

Insider crime is a growing concern for logistics leaders, with warehouse, distribution and store employees accounting for 40% of retail theft losses in Europe. Beyond the obvious financial repercussions of this, losses across the supply chain can disrupt inventory accuracy, impacting customer satisfaction and causing unforeseen stock shortages.

How AI can support logistics loss prevention

Partnering with a strategic surveillance partner with tailored logistics solutions and long-standing experience in the sector can make a significant difference to loss prevention. Multi-layered security frameworks can be implemented to cover warehouses, distribution centres, car parks, storage, loading docks and more.

AI-enabled cameras integrated with a video management system (VMS) and intelligent IP audio analytics allow for real-time facility overview, whether on-site or remotely managed, giving operators greater situational awareness of potential events and objects of interest that may require further investigation. For instance, an unexpected vehicle entering a loading bay during busy periods can trigger an alert to a control room team, who can then track the vehicle and send ground teams to its exact location.

With AI continuously monitoring for potential security threats such as loitering, unauthorised access, and unusual employee or goods movements, operators are free to work on other activities, reassured that alerts will prompt them to investigate an event further. Team efficiency is improved with the VMS scanning for objects or events that require human input and automating tasks such as opening car park barriers for white-listed vehicles. Displays can be on fewer screens, with critical cameras and event displays on a single screen instead of traditional multi-screen control rooms. This improves energy efficiency and sustainability.

Increased operational insights

Now, AI-powered video surveillance goes beyond merely improving security. It can enhance operational efficiency by delivering insights into daily workflows that allow leaders to fine-tune processes such as staffing and delivery schedules.

AI-enhanced video systems can track goods movement, monitor inventory levels, and pinpoint inefficiencies on the warehouse floor in real time. AI-powered cameras can evaluate the flow of goods throughout a facility, automatically identifying bottlenecks, underutilised spaces, or slow-moving processes that may lead to delays. Over the longer term, patterns can be tracked to identify inefficiencies and areas of concern.

Historically, decision-making has relied on fragmented or outdated information captured on different systems, with issues resolved only as they occur and are discovered. AI-powered video surveillance spots potential issues before they escalate, such as an out-of-place package or a delay in an outbound shipment. Furthermore, AI-powered barcode scanner cameras can track packages through channels for video and barcode scanning in one device, with insights delivered in a single place for operators to take action. Such dual-channel cameras are a powerful way to streamline package tracking and retrieval, ultimately ensuring the package makes it to its final destination. Additionally, video playback can help operators understand what has occurred if a package is damaged in transit or lost to ensure claims are thoroughly investigated and resolved.

Other AI-powered cameras can closely monitor activities in loading bays, tracking if the right vehicles are parked where they should be, if they are receiving the right packages and, equally important, how long they are taking to achieve full load times.

Having this information can help company leaders identify the key reasons for any slowdowns and avoid costly delays. Besides minimising the chance of packages ending up in the wrong vehicle, it can also reduce safety-related concerns when parked commercial vehicles are not initially in their designated spots, so drivers are required to move them.

Simplifying compliance and reducing liability

AI surveillance can also assist logistics companies in adhering to strict safety, labour, and environmental regulations, for example, by detecting forklifts in an area and ensuring they are in a safe proximity to other vehicles and people. With AI-powered cameras monitoring operations and a VMS verifying adherence to required standards, leaders can rest assured that if they do need to provide evidence in a dispute or accident, detailed footage and data are captured by their surveillance system. This can be particularly valuable in the case of damage to goods, accidents involving personnel or claims of improper handling.

Beyond compliance monitoring, AI-powered video surveillance simplifies reporting by generating detailed logs and compliance records, saving time and costs associated with regulatory documentation.

Preparing your logistics for the AI-powered future

Embracing AI-powered video surveillance will help logistics leaders take their operations, efficiency, safety, and loss prevention to the next level – setting the stage for sustained success in an evolving industry. To realise these benefits, it’s vital to work with the right video surveillance partner, along with deploying the right AI-enabled solutions, to maintain a competitive edge and manage the challenges of both today and tomorrow.

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Security First for Industrial Real Estate

Posted on by David Priestman

In the competitive world of industrial real estate, safety and flexibility are paramount. Network Space’s Broadheath Networkcentre exemplifies these principles through its innovative design and security features. By partnering with ASSA ABLOY, Network Space has ensured that their new development not only meets but exceeds the expectations of modern businesses.

Bespoke Secured by Design sectional doors and large-scale loading bays for real estate developer Network Space helped make their new development a safe, flexible and attractive long-term proposition for tenants. Combining high-quality refurbished units with new construction, Network Space’s Broadheath Networkcentre is a modern industrial development, with 206,000 sq ft of space across 25 units. The Altrincham, Cheshire-based contemporary multi-tenant site has been designed to appeal to a diverse range of businesses.

Secured by Design

This large project was split into smaller individual units. ASSA ABLOY supplied and installed each of the 25 units with an OH1042P Secured by Design Overhead Sectional Door, plus added a range of steel and fire exit doors for additional access and several loading bays. Secured by Design is the official police security initiative that aims to improve the safety and security of buildings and their immediate surroundings. Based on the risks in the local area, the local police conduct a full review of the building and advise on the security rating they’d recommend.

The optimal entrance solution for industrial units, the OH1042P door is designed to keep businesses both safe and efficient. Available with a vision panel which is also security-rated, the OH1042P is four metres wide, with a cylinder safe lock on both sides of the door. Its weather-resistant construction protects against wind and water, making it suitable for both loading dock and level access applications. This new door from ASSA ABLOY meets all safety and security requirements without compromising usability.

Bespoke loading bays

Because Network Space was appealing to a diverse range of tenants, ASSA ABLOY Entrance Systems worked with them to develop a specification for loading docks that could flexibly accommodate all kinds of vehicles and loads. This proactive, future-proofing approach reduces restrictions on tenants, ensuring all of their potential loading requirements are met. This was achieved through fitting longer, telescopic levellers for maximum flexibility, considering the arrangement of the buffers and the size of the shelters to ensure the loading bay can accommodate the maximum size of vehicles and trailers.

A range of high-profile tenants have already chosen to locate their operations in Broadheath Networkcentre. One of the larger units was let in advance of development, which allowed the loading bays to be designed bespoke to this tenant. Their comprehensive entrance solutions included several Crawford OH1042P overhead sectional doors featuring Secured by Design security compliant windows, which were used for both secure level access and dock doors. Their solution also included DL6120T telescopic dock levellers, wheel guides, DS6060P curtain dock shelters, rubber buffers, internal and external traffic lights and dock lights.

This tenant requested a non-standard colour finish to exactly match their brand palette. With no impact on the security rating, the eye-catching colour-matched doors both stand out on the building and provide an elevated customer experience on approach to their unit. The loading bay solution provided by ASSA ABLOY means that Network Space can accommodate different kinds of tenants in these units for years to come, demonstrating a strong commitment to tenant satisfaction and long-term asset management. Tenants can benefit from our service agreements, ensuring consistent maintenance and support for their operations within the units.

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Freight Crimes Could Drain £6.1 Billion from the Industry by 2049!

Posted on by David Priestman

In the UK, an alarming £250 million is estimated to be lost annually to freight crimes, totaling a predicted £6.1 billion by 2049, research by SNAP, the haulage industry’s digital marketplace, has revealed. With inflation rising this figure could even reach a staggering £7.9 billion. Across Europe €8.2 billion is lost to cargo theft, every year.

How Criminals Are Attacking the Logistics Industry

Criminals are using increasingly bold and sophisticated methods to exploit weaknesses in the logistics industry. Here are some specific examples of how they’re targeting businesses:

  1. Truck Hijacking: Thieves are intercepting trucks on highways or at rest stops. They use fake police checkpoints or forceful takeovers to seize high-value goods, such as electronics or pharmaceuticals, costing companies millions in losses.
  2. Warehouse Infiltration: Organized gangs are breaking into warehouses during low-security times, such as shift changes or holidays. They exploit gaps in surveillance and security to steal large quantities of goods.
  3. Cyber Manipulation: Hackers are targeting logistics companies by altering delivery routes, rerouting shipments, or stealing sensitive information from poorly protected systems. These attacks disrupt supply chains and can lead to major financial damage.
  4. Insider Fraud: Employees with inside knowledge are leaking shipping schedules or tampering with deliveries. Some insiders collaborate with external crime rings, allowing them to intercept goods more easily.
  5. Fake Orders and Fraudulent Pickups: Criminals place fake orders or use forged documents to claim shipments. By impersonating legitimate customers or delivery agents, they reroute products before they reach their intended destinations.

With the haulage industry making technological advancements in other areas, like autonomous trucks and EV vehicles, decision-makers are questioning why the industry does not leverage available technology and incorporate the latest security features to help fight freight crimes.

Based on the newest crime-fighting innovation from across the world, it is anticipated that by 2049:

  • Truck parks will have 24/7 security, including the use of robot policing, such as dogs and patrols that provide autonomous surveillance, allowing all areas of truck parks to be monitored, without a human needing to be present.
  • Secure entrances and exits will be introduced, which will only be accessed by pre-booked trucks, and monitored via license plate recognition.
  • AI criminal pattern predictions, to anticipate crime.
  • Facial recognition.
  • Thermal cameras, to detect any unusual activity.

Other predictions include using information from tachographs to monitor truck drivers, helping to predict when drivers will need to reach truck stops, and keeping drivers rest safely away from roadsides.

Matthew Bellamy, managing director at SNAP said “There is an urgent need for investments in the safety and security of truck parks across the UK and Europe, truck drivers are the lifeblood of our economies and ensure that the public gets what they need. We need to encourage more people into the industry by offering a safe and secure environment for all. This highlights the need to protect drivers’ wellbeing, keeping them physically and mentally safe, alongside the financial benefits for supply chain operators and improved services for the nation”

Recent investments include €750 million from the IRU advocacy and £16 million from the UK government to transform truck parks. £16 million is just 6.4% of the £250 million and under 0.3% of the predicted £6.1 billion lost due to freight crimes in the UK, alone. Whilst we are pleased to see investments across Europe, it will be important to start seeing changes in action.

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The importance of a secure loading bay

Posted on by David Priestman

Loading bay security can be critical to the goods manufactured, sorted, or stored at a facility. It is especially important for facilities within the industries of Food & Beverage and Pharmaceutical. These industries are responsible for providing goods to consumers that could be critical to their wellbeing and are required to be safe for consumption. If their goods were to be compromised it could result in serious health implications for individuals and even potential death.

Therefore, protecting and securing the goods transported at the loading bay is of the utmost importance to safely deliver goods of high quality to consumers.

The Loading Bay

The loading bay is an influential piece of every company transporting goods to consumers, distributors or end users that connects the inside workings of a facility to the outside world. It is important that the loading bay is a secure as possible to prevent serious events from occurring that could impact not only the company but individuals’ health and safety.

Unfortunately, stealing cargo through an unsecure loading bay is a somewhat common event and can have a large impact on costs & profits. Worldwide, the direct cost of cargo theft exceeds $30bn annually with indirect costs many times higher.

Stolen pharmaceuticals specifically offer an extreme risk to both the company and the public. Many times, stolen drugs end up listed online on internet domains owned by criminal networks. Consumers may look to buy their prescriptions online which in some instances causes major risk. These stolen drugs are most often not stored properly under the necessary conditions needed to protect the medication.

In other instances, stolen drugs may have been altered and contain hazardous substances.  The stolen now “diverted” drugs not only put consumers at risk but also have major implications on the pharmaceutical brands image and reputation. (NCBI)

Spoiled goods

Many goods and products, especially within the Food & Beverage and Pharmaceutical industries, are required to be stored within temperature-controlled environments. The quality of the food, beverage, or drug could be compromised if specific environmental temperature conditions are not met. It is crucial that air cooled or heated to a specific temperature to maintain the quality of the goods or products produces, sorted, or stored on site is not affected by opening and closing of the loading bay door.

If the loading bay door is not secure and can be tampered with, it could alter the controlled temperature of the internal environment. If the temperature is unknowingly altered, a facility could potentially incur thousands in costs within a matter of minutes.

Costs can incur from spoiled and wasted goods and energy costs generated by the altered heated or cool air entering or leaving the facility. A change in temperature can cause bacteria to form, making the food no longer safe to eat.

The loading bay connects the inside of the facility to the outdoor environment and elements. To mitigate the risk of rain, snow, dust, and insects from entering the openings at the loading bay, most bays are equipped with seals and shelters to help protect from the outside elements. Although the risk is mitigated with these types of solutions, they do not eliminate debris completely entering the facility. These debris have the potential to contaminate goods inside the facility and force companies to throw out affected goods. This in turn can cost companies thousands and even millions in lost product and time spent removing debris or outside elements that have made their way inside the facility.

It is important to properly secure the loading bay to reduce the risk of cargo theft, spoiled goods, and contamination. As mentioned previously, bay seals and shelters are a great way to protect your bay from these risks. Another way to secure your loading bay is ensuring that the bay door is closed when not in use. Some loading bay safety systems prevent the door from being opened unless a trailer is at the bay ready to be loaded or unloaded. This ensures the loading bay is safe, secure and that goods are protected.

No matter how facilities choose to secure their loading bay it is critical to ensure the quality and safety of the goods manufactured, sorted, or stored as it can have massive implications on the public’s health & safety if not secured properly.

Castell Safety International believes everyone has the right to be safe at work. It protects people and assets within the energy, industry, and logistics sectors. Its logistics solution, Salvo Loading Bay Safety System, is a safe, secure, and simple solution that prevents accidental drive-aways at the loading bay. The safety solution interlocks the trailers airbrakes with the bay door, only allowing the bay door to open once that trailer is locked out and secured.

 

Strong security protection not enough against supply chain attacks

Posted on by David Priestman

The European Union Agency for Cybersecurity (ENISA) has analyzed 24 recent software supply chain attacks – including those through SolarWinds Orion, Mimecast, Codecov and Kaseya – and concluded that strong security protection is no longer enough as supply chain attacks continue to worsen.

ENISA’s report found that 66% of supply chain attacks focus on the supplier’s code, while malware is the attack technique used in 62% of attacks. Expert comment from Ilia Kolochenko, Founder of ImmuniWeb and a member of Europol Data Protection Experts Network:

“The supply chain attacks complied by ENISA highlight impeccable coordination between cybercriminals amid comparatively simple hacking techniques. Most of the attacks, even those involving exploitation of 0day vulnerabilities, could have been prevented by defense-in-depth and zero-trust models. Worse, many of the large-scale intrusions exploited lack of attack surface visibility, vulnerable software with security flaws publicly disclosed many months or even a few years ago, or primitive password reuse attacks successful due to missing 2FA and other pretty simple security mechanisms designed to stop human-focused attacks. Thriving phishing attacks dominate the modern threat landscape, being evidence that the human factor remains the cornerstone of corporate cyber resilience.

“There is a clear trend to exploit misconfigured CI/CD pipelines and vulnerable cloud deployments. Amid the pandemic, countless organizations rapidly moved their IT infrastructure to a cloud, while trying to save money on training and cloud-specific security hardening. Combined with legacy IT infrastructure, third-party managed servers and software, the digitalization in 2021 made organizations a low hanging fruit for cybercriminals.

“Finally, cyber-gangs are much better organized compared to the cybersecurity industry. They meticulously plan and coordinate their attacks, leverage division of labor and eventually attain impressive efficiency. Contrasted to cybersecurity teams, bad guys are never on holidays or sick leave, and will even purposely conduct swift raids while the victim organizations are the most unprepared.”

“Most secure trailer ever” developed

Posted on by Keith McKinley

ZF, Sioen Industries and Securitas have joined forces with printed side curtains manufacturer Roland International jointly developed the Intrudor Detection system to reduce the growing problem of cargo theft from trailers.

The smart, multi-layered tarpaulin with embedded conductivity can be applied to doors, sides, and roofs for 360-degree trailer security and is compatible with reefers, plywood boxes, containers and curtainsider trailers. Its stand-alone design makes it suitable to apply to both new and existing trailers.

Cargo theft is increasing systematically. A report from BSI Supply Chain Services and Solutions shows that 86% of all cargo theft in Europe involves goods being stolen from trucks. Such thefts not only impact customer deliveries, but also have a detrimental effect on fleet owners – from damaged trailers and trucks to downtime and higher insurance fees.

In keeping with the mission of Roland ‘to improve how the world moves cargo’, they have developed a smart and innovative Trailer 360-degree Trailer Security solution for reefers, plywood boxes, containers and curtainsider trailers. ZF controls the technology via the advanced Transics branded fleet management solution TX-Trailerguard. This solution can be combined with another leading technology from ZF that provides optimum security – the Wabco OptiLock ELB-Lock. This wireless electric door locking system that remotely monitors and operates trailer doors features various real-time sensors and alarms.

Sean Spelman, Head of Product & Technology at Cargo Control Company, says: “By combining our leading side curtain technology with the product knowledge of Sioen, the digital advanced solutions from ZF and 24/7 support by Securitas, we are able to deliver an unique solution for trailer security. Even more, it addresses one of the biggest challenges in the transport sector.

“We’re proud to be recognised by other key players in the market for our innovative side curtain solutions and outstanding durability under all conditions.”

Frederik Vroman, Sioen Sales and Business Development Manager, adds: “I am delighted that we work together with our partners to develop this innovative solution to help fleet owners increase the security of their cargo.

“Sioen has been working on securing trailers from cargo theft for more than 15 years. This is a milestone for us.”

Tesdted solution for H. Essers & Wallenborn

The Intrudor Detection system is a fully operational solution that has been tested by leading transport companies such as H. Essers, Wallenborn and Soncotra.

H. Essers has been investing heavily in high security solutions for years, with more than 1,000 special security units to date. Christopher van den Daele, Business Unit Manager H. Essers, explains its approach to cargo security: “In terms of security, there are actually three issues to consider. First and foremost, there’s the choice of hardware. We’ve got to ensure that we have the right hardware to detect an issue the instant it happens.

“Secondly, there’s software. Once you start scanning for those issues in the fleet, e.g., the positions, door sensors and more. We have to be able to present that data to the end user in a user-friendly format.

“Thirdly, we have to address the problem detection processes and determine how to deal with the problem itself. To that end, we provide customers with a control tower that monitors the cargo 24/7 and access, where needed, to a European incident response intervention network.”

The global company Wallenborn is also a specialist in providing intermodal transport solutions and integrated supply chain logistics. It aims to offer accessible, fully secure solutions for its trucks and trailers. Donald Schaap, Operations Manager Wallenborn, explains: “Together with our partner ZF, we are always trying to stay a step ahead of crime. It’s not just about the hardware. Software, training, and any interventions are also a part of that picture.”

The solution is delivered in the form of a plug & play kit with mounting instructions.

MD of Eagle Eye Networks talks cloud-based security

Posted on by Keith McKinley

Video surveillance of logistics properties is about security – and a great deal more besides. Logistics Business magazine’s editor Paul Hamblin meets Rishi Lodhia, MD EMEA for Eagle Eye Networks.

Rishi Lodhia is a veteran in the cloud video surveillance market – he was CEO and co-founder of Cameramanager back in the early 2000s, and after selling that business to Panasonic in 2013, bought it back again as part of Eagle Eye Networks in 2017. He offers a vision of security throughout the supply chain enabled by cloud surveillance.

“The overarching tenet of logistics is that effectively you’re looking after someone else’s assets at multiple sites and in transit,” he explains. “As a result it’s the responsibility of the logistics company or department to ensure that those assets remain protected and secured at all times throughout the total supply chain. The ability to view those packages and assets as they move through the supply chain from one central location is key.

“Keeping an eye on the supply chain, the commercial goods within it, and the people who work in it is a core capability of surveillance. Ultimately surveillance matters because, used correctly, it means that throughout the entire journey assets are kept safe and in the right hands, and if something should go astray, it’s easily traceable.”

So cloud-based assets offer a lot more than a small camera perched over the front door? “The real advantage of today’s modern cloud-based video surveillance systems is that they deliver so much more than a visual overview of the live and historic situation. The availability and integration of computer vision and artificial intelligence (AI) is transforming what was previously just an ‘observation’ tool into something that can deliver real business operational advantages.

“In the same way self-driving and electric cars are transforming mobility and transportation, the combination of cloud-based video surveillance and AI is revolutionising the video surveillance industry and will be very impactful in the logistics industry.”

It sounds good – but can he give an example of how it might work? “Here’s a great example. These past 12 months we’ve all witnessed the growth of e-commerce businesses. The importance of picking and shipping the right product to the right customer is a given. But mistakes happen. With a cloud-based video surveillance system it’s possible to provide 24×7 customer support.

“Footage is immediately available that shows what is actually happening in the distribution centres. Where did an error occur? What needs to happen to make things right? All this insight is available in real time to resolve any customer queries.”

Taking it one step further, he suggests integrating the cloud based video solution directly into the customer’s support software. This enables video footage to be shared directly with the customer so they can see their shipment’s journey through the package line. Looking even further ahead, computer vision is a field of AI that enables digital images from cameras and videos to accurately identify and classify objects – and then act on what they ‘see’.

“The combination of computer vision and AI is going to significantly help to accelerate the automation of manual work and enable autonomous distribution and logistics centres,” he suggests.

All very  ground-breaking – but we all know that security cameras are very often switched off or malfunctioning, don’t we? “The problem is, many video surveillance systems in use today are frankly outdated. These legacy systems require monotonous monitoring or a meticulous manual review after each triggered event to extract useful information.

“This places serious limitations on the effectiveness of the technology and the ability of organisations to more broadly apply it to real world security, safety and business challenges. And of course, if the cameras are switched off, nothing gets recorded anyway. With a cloud based system, alerts are directly presented when a camera is off line and they can even be rebooted remotely saving time and money.”

Regulatory compliance matters, too. “Video surveillance footage has to be kept for a designated periods, for instance. When it comes to an on-premises solution, adapting that to ensure you can meet changing regulatory requirements can be difficult – in some cases impossible. With a cloud-based solution, it’s easy to change.”

Download Eagle Eye’s white paper at: www.een.com

Cyber security and attacks in the logistics industry

Posted on by Keith McKinley

Cyber security services company BlueVoyant has published a new report on cyber security in the logistics industry. Its analysis of 20 worldwide shipping and logistics companies overviews why many organisations in the supply chain sector urgently need to look at how they can become more resilient against cyber threats, given the sensitivity of distribution networks to disruption and the global reliance on supply chain firms.

Global health is unequivocally dependent upon the immediate, safe, and effective distribution of the Covid-19 vaccine. As world economies operate by the grace of the global shipping sector, logistics firms are quite literally responsible for carrying the world through this current crisis, making timely and secure operations paramount. So much so that on February 24, 2021, the Biden administration signed into effect an Executive Order on securing America’s supply chain.

Highly sensitive to disruption, logistics firms are especially vulnerable to ransomware; malware that can bring operations to a frightening standstill. Four years following the NotPetya supply chain attack, and with the vaccine supply chain in the global spotlight, logistics firms still have much to learn from one of the most devastating cyberattacks in history.

This report outlines:

The dramatic number of supply chain and logistic companies that still have unsecured remote desktops (the No. 1 ransomware attack vulnerability), and the equally dramatic number of companies lacking the most basic protections against email phishing attacks – despite the devastating example of the WannaCry ransomware attack against Maersk in 2017.

The dramatic increase in the number of ransomware attacks on supply chain and logistics companies in the last two years alone.

The alarming number of supply chain and logistics companies targeted by attackers with some form of inbound attack and the equally alarming number of targeted attempts on login or portal pages.

The cyber security and risk standards and frameworks that are an immediate imperative to secure the readiness of the sector and protect the global supply chain.

In order to manage these complicated, high-volume networks, supply chain, and logistics companies are increasingly reliant on highly automated systems that ensure “just-in-time” delivery across roads, ports, airports, and via rail, air, and maritime freight. These systems make the supply chain and logistics sector incredibly vulnerable to cyberattacks.

Click here to download the report and to learn what this sector can do to bolster the American supply chain and secure this critical sector against future cyberattacks.

 

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