Transforming Transport Operations with Mapping Intelligence

Route optimisation has become ever more important in recent years. The rise in ecommerce has created new routing pressures, especially in the last mile; while rising fuel costs, the push towards net zero, load theft have placed the spotlight on using preferred refuelling locations and the need for safe, comfortable parking, especially overnight.

Layering these demands over the traditional goals of controlling costs and meeting tight deadlines has highlighted the limitations of generic mapping and routing solutions. From large HGVs stuck in tiny rural lanes to the damage – and cost – incurred when a HGV hits a low bridge or the risk of compliance breach associated with taking a hazardous load through a tunnel without permission, many transportation companies have learnt the painful lesson of relying on a phone’s satnav.

Consumer mapping technologies may be ubiquitous but they lack the depth of insight required to manage the complexity associated with the commercial movement of goods. As Kate Legnola, Sr. Product Manager, Map Data at Trimble explains, dedicated commercial route mapping technology has been developed to address the very specific demands of transportation fleets, from height and weight restrictions and hazardous materials transport designations to improving driver well-being and safety.

Meeting Operational Goals

Reliance on online maps has become standard for most drivers but effective commercial route optimisation requires far more depth and breadth of insight than the basic, ubiquitous directions that cannot differentiate between a driver in a heavy goods vehicle or a two-seater sports car. Commercial mapping intelligence has evolved beyond simple visualisation on a map to offer a wide range of insights on business and driver behaviour that can significantly enhance fleet management. Complex routing algorithms are used to determine the most efficient routes for delivery or service vehicles by considering factors such as traffic patterns, road permissions, congestion and clean air zones, low bridges, narrow lanes and fuel consumption. Data, including not only construction of new infrastructure, but also any changes in existing restrictions is continually updated following routine bridge and tunnel inspections undertaken by highways authorities to give planners confidence in the safety and legality of the designated route.

Making Transportation Sustainable

Transportation companies can leverage this depth of information to plan based on different priorities, comparing routes based on sustainability, cost and time objectives. The ability to offer clients different routing models provides a competitive advantage by enabling a transport business to demonstrate how it is supporting a client’s sustainability reputation, for example. It is also assisting fleets in future-proofing their operations so they can better serve and meet their sustainability goals. Among them are a better ability to adhere to environmental rules and guidelines, a better understanding of vehicle carbon footprint, a reduction in operating costs with the efficient allocation of vehicles based on electric vehicles thus achieving long-term, sustainable cost reduction.

Boosting Fleet Efficiency

Complex algorithms are used to determine the most efficient routes for delivery or service vehicles by considering factors such as traffic patterns, road permissions, congestion and clean air zones and low bridges.. Route intelligence software can also track dwell time, a perennial problem for all transportation companies. Using precise polygonal geofencing to improve the accuracy of arrival and departure notifications, the overall journey time, including both travel and stop time, is more precise. It is also enabling companies to better understand the overall efficiency and performance of the fleet, information that can help to reduce empty miles, cutting costs and reducing emissions whilst adding revenue.

Keeping Drivers Safe

Indeed, by investing in smart mapping technology, elements such as planning processes will automatically consider drivers’ hours of service (HOS) and can include specific locations for resting and parking to avoid the risk of drivers being compelled to park up on the roadside which is both uncomfortable and unsafe. Further, using intelligent route mapping, transportation companies can optimise loyalty programs and discounts around specific brands of fuel to optimise routes, understand freight spend, and plan routes more efficiently. The routes can be designed around the use of rest stops preferred by drivers wherever possible to ensure they have access to good quality food and showers.

Driver safety can be further enhanced with vehicle specific information throughout the journey especially regarding the trickier problems that can arise during the last mile. Commercial mapping intelligence solutions pinpoint the actual final locations, such as the delivery entrance to the shopping centre rather than the consumer entrance used by the generic mapping solutions. In addition, transportation companies can opt to customise the mapping, overlaying a preferred approach path for specific locations to ensure every driver, however new to the business, has the optimal, safe route to each location, whether that is a store, warehouse or distribution centre.

For transportation companies wrestling daily with the need to mitigate disruption, reduce costs and meet escalating customer demands, intelligent route mapping and routing is becoming a strategic imperative. Companies can no longer afford to rely on traditional manual route planning processes or allow drivers to rely on their own generic mapping systems. The risks of delays, damage and missed opportunities are simply too high.

Intelligent route mapping provides businesses with a chance to improve day to day planning and ensure routes are optimised for each vehicle, taking into account the essential features of weight, size and hazardous materials. It gives the chance to focus on both driver performance and well-being, enabling companies to prioritise access to safe overnight parking and rest stops. Finally, it also delivers vital insight into the intricate interplay of suppliers, processes, and partners that allows transportation companies to optimise operations, intelligently consider innovations in areas such as EVs, and confidently navigate today’s complex marketplace.

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Challenges of Peak Season Logistics

As the holiday shopping season rapidly approaches, shippers and carriers are yet again gearing up to tackle the formidable logistical and customer service challenges that inevitably come with peak season volumes. However, this year, their task is further complicated by ongoing supply chain disruptions all while grappling with the increasing uncertainty based on the geopolitical situation. Yet amid these challenges, customer expectations continue to soar, demanding fast, convenient, and on-time deliveries accompanied by real-time communication. To paraphrase Game of Thrones, Winter is certainly coming.

Shippers, carriers, and customers alike are no strangers to the stress involved in the months leading up to Christmas. With Black Friday, Christmas and Boxing Day sales just around the corner and unforeseen circumstances and delays, the potential for overwhelm is ever-present. However, proactive planning and more organised transportation operations can alleviate these concerns, ensuring that any potential threats to deliver a seamless peak season can be avoided.

Therefore, the need for swift and intelligent delivery solutions is more critical than ever. Transportation Management Platforms (TMP) emerge as a key enabler, allowing stakeholders to optimise delivery times, enhance agility, and streamline their sustainability and costs, all while meeting rising consumer expectations. In this article, Christian Dolderer (pictured), Head of Market Intelligence Europe Road & Intermodal at Transporeon explains why it’s vital that retailers should prepare a seamless end-to-end supply chain before the run up to 2023’s peak season.

The Beauty of Data

Shippers and carriers are facing a delicate balancing act of keeping costs down while meeting the needs of increasingly demanding consumers. An empty shelf isn’t just a lost sale for someone – it’s a reason for customers to switch to another brand. So, businesses looking to drive as much value as possible from their operations also must ensure resilience against disruptions that, according to McKinsey, are becoming increasingly frequent.

Achieving an equilibrium between value and resilience starts with digitisation. The truth is that shippers and carriers aren’t as digitised as they should be. The era of Excel spreadsheets, manual searches, and endless route and rate browsing have become relics of the past. This inefficient administration burns valuable resources and fails to deliver optimum outcomes.

Now is the time for enterprises to pivot from mere data collection and embark on the process of generating transactions with the data at their disposal. Automated, data-driven decision-making within a collaborative and interconnected network, leveraging historical patterns, real-time data, and future predictions, will enhance transportation operations and enable reactions to fluctuating customer demands and adaptations to unforeseen events, such as border closures or dangerous weather conditions.

At the same time, tapping into data will provide balance in optimising their operations. Consider a day-to-day product such as toilet rolls, which is transported from warehouses to multiple countries and hundreds – if not thousands – of locations within those countries on a near-daily basis. These transports may have to cross international borders, adapt their routes due to traffic jams or road closures, and sync up with countless other transports. The logistics involved are staggering, but data can act as the common thread that ties such a complex operation together.

By investing in a smart Transport Management Platform, carriers and shippers can unlock multiple benefits such as optimising their operations and building greater profit margins. However, achieving it requires businesses to think beyond basic automation.

We’re Better Together

At times like peak season, it is more important than ever for enterprises to unite and work together to unlock operational benefits. For example, there’s no reason for trucks to travel hundreds of empty miles when a similar truck, equipped for the task, is more than likely unloading nearby. It’s time for shippers and carriers to forge connections with one another, establish common business standards, foster collaboration and embrace a platform that facilitates network-wide interoperability.

During peak season, connecting shippers, load recipients, service providers, brokers, forwarders and asset-based carriers is integral to creating a collaborative transportation community. By adhering to common standards and promoting interoperability, all stakeholders can uncover new business opportunities while achieving economies in their operations. This spirit of collaboration will grant the transportation market resilience and agility – both critical components, as highlighted in the 33rd Annual State of Logistics (SoL) report.

Long before the holiday season, shippers and carriers must be prepared to build deeper relationships and drive collaboration with other industry stakeholders within one connected network. They must work together to realise the economic gains available. It’s also clear that only through the implementation of digital tools, automation of the decision-making processes, and the harnessing of real-time insights, can the necessary steps be taken to establish the connectivity and interoperability required to bring logistics businesses together.

Last Mile Deliveries Partnership

ShipStation, a cloud-based ecommerce shipping solution, announces that it has partnered with leading independent parcel carrier, Yodel for last mile deliveries across the UK. This new partnership sees Yodel join ShipStation’s carrier services platform, enabling new and existing ShipStation merchants to choose Yodel as their carrier of choice for domestic deliveries.

By joining ShipStation’s platform, more SMEs will be able to access Yodel’s flexible delivery services, including Yodel’s Xpect service where customers receive a two-hour delivery window on the morning of their delivery, along with the carrier’s Xpress service. The quick and easy integration provides greater choice and convenience to SMEs as they look to streamline their delivery operations and enhance their delivery experience to meet the changing demands of consumers.

Matthew Trattles, VP of SMB Revenue at Auctane, ShipStation’s operating brand said: “At ShipStation we’re always looking to add innovative carriers to our platform that empower our SME merchants with the tools to grow their business and drive exceptional delivery services. Yodel suits our needs perfectly, as they’re one of the most prominent carriers in the UK, known for their excellent customer service, comprehensive nationwide coverage and for providing great value to merchants. We look forward to working with them to provide existing and new merchants with more choice and convenience when it comes to domestic deliveries.”

Mike Antwoon, Sales Director at Yodel said: “Our new partnership with ShipStation in the UK allows us to provide clients with easy and direct access to our delivery service via a simple integration. Our variety of services places us in a strong position to provide delivery options for businesses of all sizes. From standard deliveries to more specialised requirements, we provide greater flexibility and control when it comes to shipping. We’re excited to be working with ShipStation to serve the needs of their growing clients and create the best delivery experience for consumers.”

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