Seven-point checklist to help SMEs maximise automation investment

Low-CapEx technology is leading SMEs to look at flexible and scalable, warehouse automation as a means to overcoming capacity issues and labour constraints. But how do you ensure a favourable outcome? Craig Whitehouse, Managing Director of Invar Integration, offers a seven-point checklist for design success.

1. Understand future business goals 

The future may be difficult to predict, but important questions on business direction need to be asked. Beyond short-term objectives, such as sales targets and planned promotional peaks, it’s essential to gain insights into the future strategic ambitions of the business.

Any level of investment in automation will be justified by its return on investment over a given period – the faster the better. But corporate goals can change, new opportunities may arise and this could impact product profiles, volumes and formats, along with customer service offerings. Gaining a full understanding of C-suite plans and objectives to a five-year horizon will be invaluable in determining the scope and scale of solution that may be required.

Big questions include: what financial resources are available for any automation project? Limited capital may not preclude automation, as point solutions and scalable technology can be deployed in stages over time. What are the constraints on the warehouse – long or short lease, physical layout, ability to expand? What level of growth is the business expecting year-on-year – is it 20% or more? These are prime considerations for shaping any solution.

Above all else, be clear in setting objectives. What problems are you trying to solve?

2. Examine your pain points

Automation may be adopted for any number of reasons, such as: increasing capacity, reducing reliance on labour, overcoming space constraints, lowering costs, increasing storage density, speeding processes, introducing higher levels of accuracy or enhancing operational resilience. But where in the warehouse can technology be best applied in order to deliver the desired objectives?

It’s important to determine where the bottlenecks and pain points are within current warehouse processes and hence where technology would bring the greatest gains. The answers are not always obvious or may not be as obvious as they sometimes look. Relieving a pressure point may introduce problems elsewhere, so a holistic approach is needed, backed-up by comprehensive data analysis.

3. Analyse the data 

Careful analysis of operational data lies at the heart of the design process and is critical to reaching the best solution. It’s essential to understand the performance of each process. Information relating to order profiles, order volumes, throughput rates, labour costs, volumetrics etc., provides the basis for determining the shape of possible solutions. But it’s a task that requires specialist skills, clever tools and expert advice.

Analysis can be undertaken in a number of different ways. An Excel spreadsheet may be used to generate a broad profile, so a complete set of stock data and orders could reveal what products would make sense to group together in an automated system and what products may, say, be too large, needing a different handling solution. Of course, automation may not always be appropriate – perhaps volumes are not high enough or the product profile is more suited to a manual process.

Experience and expertise pays dividends, as there is always a danger of creating unnecessary complexity. For instance, producing hundreds of different product categories can introduce confusion, resulting in rigid processes and cumbersome, inflexible systems. Similarly, there can be a temptation to use technology where it’s not necessary or an overly sophisticated solution could be overkill.

4. Review appropriate technologies

There are many different technologies that could, potentially, be used – from Autonomous Mobile Robots (AMRs), zone-routing conveyors and flow-racking to cross-belt sorters, pick-to-light systems and automated packaging solutions, to name but a few. However, finding the most effective and appropriate combination for the defined set of objectives requires technical knowledge, creative thinking and access to advanced tools.

Importantly, it helps if you consult an independent systems integrator as, not being bound by any one technology or in-house manufactured solution, they are free to be objective about specifying the right solution for the application. Bringing a combination of technologies together in a cohesive way, based on process efficiency and overall performance, is what counts and much of this depends on the software development and the skills of the integrator to successfully tailor the solution for optimum performance.

5. Model the outcomes/scenarios

Once it has been decided that some form of automation is needed, the next step is to review appropriate technology and model the solution to see how it performs.

Simulation software brings a concept to life. At Invar Group, we have invested in leading-edge 3D simulation technology that enables us to select the most suitable materials handling hardware from a virtual catalogue and place appropriate technologies together as a concept system within the software. Then, by inputting a customer’s real data set, we can apply routing logic to allow us to view its performance and see in advance, any potential bottlenecks in the system.

Testing a concept in this way highlights where in the system there is too much capacity and where there isn’t enough, and hence, where expansion is required. Then you can scenario plan for what ifs, such as twice as many orders, or twice as many products, what if slow movers became fast movers and what happens at peak?

6. Design in flexibility and scalability

Most investments in automation are aimed at increasing capacity to facilitate growth. That’s why designing a system for flexibility and scalability is so important. Using the right technology, a point solution can be expanded to grow with the business – that’s a benefit of modular technology. In recent years, tremendous advances have been made in areas such as mobile robotics and AI, giving SME’s access to low-CapEx solutions with huge benefits.

Autonomous Mobile Robots (AMRs) offer tremendous flexibility and, importantly, scalability in traditional labour-intensive tasks such as order picking and put-away. AMR systems combined with pick-to-light technology can boost order picking performance from under 100 units per hour using traditional methods, to up to 400 picks per hour, with an ROI that can be as little as 12 months.

Mobile robots may also be used effectively to transport pallets within a warehouse, offering a more flexible alternative to fixed pallet conveyors.

Flexible technology combined with powerful, intelligent software allows for a new way of thinking. A conventional conveyor system is normally installed to an agreed throughput, usually to a projected peak figure. But this results in the asset running below capacity for the majority of the year. On the quietest day it may only handle a tenth of the volume experienced at peak. However, a solution using AMRs could be designed for 70% of peak, with additional robots brought in during peak periods. It’s this level of scalability that offers SMEs a flexible low-entry point to automation.

7. Select an experienced partner 

There may be any number of processes within a warehouse that are found to be a constraint on optimum performance and there are many well-proven technologies that can be deployed – from weighing and auto volumetric sizing of goods received, conveyor runs and ASRS systems, to automated packaging machines, sortation equipment and pick-to-light technology, to name but a few.

Importantly, it is the efficient integration of these processes, technologies and intelligent software that enables fast delivery of a solution and a trouble-free future. An intelligent system, conceived by expert design engineers and implemented by competent controls and software professionals, drives productivity and offers the agility needed to respond to change.

As an independent, full-spectrum automated warehouse solutions provider, Invar Group is free to select the most appropriate technology for the task, and being a multifaceted organisation that brings together skilled individuals with competencies across warehouse management software, systems integration and controls, we take responsibility for the complete turnkey-key system from start to finish.

New Intralogistics Sales Director

After announcing the brand merger of its operational units (Alstef, BA Systems, BA Healthcare and Glidepath) in September 2020, the newly formed – Alstef Group – continues its evolution,
welcoming Uwe Klärner to head its Intralogistics division sales team.

Uwe, a German-born mechanical engineer, brings extensive global experience from the materials handling industry. He began his career in conveyor assembly for global supply chains solution
provider, Savoye, taking on multiple roles including Project Manager, Sales Manager followed by Business Development Manager – Europe. In 2011, he created his own end-of-line packaging
solutions company, which he further expanded, then sold six years later to Ranpak Automation, where he then took up the role of Global Sales Director.

Uwe now joins Alstef Group, where he is leading the sales team of Intralogistics division and will steer the sales strategy, under the responsibility of Nicolas Breton, Chief Executive Officer. “It is a
real pleasure for us to welcome Uwe, whose expertise will enable Alstef Group to accelerate its growth as a major player in global materials handling”, states Nicolas.

This appointment is part of the wider Alstef Group strategy to build a stronger global presence. “I am very happy to join a rapidly growing company. With the commitment and ability of our teams
to adapt to market changes and even provoke them, we are equal to our ambitions. The adventure is exciting and has only just begun!”, says Uwe.

Singapore Cargo Warehouse Modernisation Project

Lödige Industries, a leading global provider of cargo terminal solutions, has announced that it has been selected by dnata Singapore Pte Ltd to modernise and upgrade its cargo warehouse at Changi Airport. Designed to handle an annual turnover of 550,000 tonnes, the facility will incorporate new advanced ULD handling equipment and control technology, replacing and enhancing existing warehouse fittings.

“Our company continuously strives to make investments that enable us to offer enhanced services to our customers,” says Sam Gould, dnata Singapore’s Head of Cargo. “The new ULD handling equipment seamlessly integrates with our existing procedures and helps ensure the safety of our staff as well as the cargo they handle.”

The project, which Lödige Industries will deliver by May 2021, includes replacing existing equipment with a modern turntable transfer vehicle, control system hardware and software, and slave pallet movers for flexible cargo handling. The equipment is designed to enhance the warehouse’s ability to handle peaks and extend the terminal lifespan by 15 to 20 years while reducing costs by minimising ULD damage.

Ranga Jayaweera, General Manager (Singapore) for Lödige Industries, points out: “Installing the new equipment (within just four weeks) while cargo operations continue, requires careful project planning and management to minimise the impact on dnata and its customers. We incorporated a practical and cost-efficient component redundancy in the project, which will reduce impact during construction, handle peaks and avoid unplanned downtime in the future.”

The introduction of slave pallet movers to the warehouse adds a versatile and highly maneuverable cargo handling tool that allows for safe and efficient build-up and breakdown activities anywhere in the warehouse.

Technologies Partner to Accelerate Intelligent Automation

Geek+, a global leader in autonomous mobile robots and warehouse automation, and Boreal Technologies SA, a key provider of mobile solutions in Latin America, announce the beginning of a strategic partnership. The cooperation represents both parties’ commitment to helping early adopters realize a successful transition towards intelligent logistics and manufacturing and advance automation, digitalization, and optimization of supply chain operations across South America.

Randy Randolph, Senior Sales Manager of Geek+ US, said: “We are excited to partner with Boreal Technologies and leverage their expertise and wide customer base to advance our regional expansion in South America. Last year, we saw the successful implementation of our robotics-driven Goods-to-Person solution in Walmart Chile’s warehouse to help them manage the growth in e-commerce. In turn, we look forward to continuing to support retailers, 3PLs, and manufacturers across the continent with tailored robotics solutions that can help them gain short and long-term competitiveness.”

Geek+ AI-driven mobile robot solutions bring significant efficiency, accuracy, flexibility, and cost-saving advantages. By connecting networks of AI-driven mobile robots managed by an intelligent RMS (robot management system) to customers’ WMS, it will optimize the process for finding, sorting, or moving ordered goods, enabling faster and accurate order fulfillment. By letting mobile robots organize inventory according to real-time demand, it improves the ability to adapt. Automatic self-charging enables 24/7 automated operations to help businesses flexibly manage periods of high throughput requirements. With no need for fixed infrastructure, the implementation process does not take more than three months. Should there be a need to expand operations, it’s easy to add new robots without investing in additional warehouse space. The software interface is also highly user-friendly, enabling a fast transition and a low training cost for employees.

Roberto Fuhr, CEO of Boreal Technologies, says: “The broad range of Geek+ mobile robot solutions fits perfectly with our strategic focus and growth plans. We look forward to providing our clients with seamless automation capabilities and support them with end-to-end solutions to manage the challenges of current and future supply chain operations.” Today, e-commerce is gaining traction with an expanding millennial population, escalating the need for solutions that can improve efficiency, lower operating costs, and build supply chain resilience. The strategic partnership aims to facilitate the transition towards intelligent supply chain operations and accelerate industry 4.0 in South America.

Knapp Announces US Management Changes

Effective April 1st KNAPP is announcing an initial round of promotions and restructuring at its Atlanta-based, North American subsidiary.

“Over the last five years the KNAPP North American subsidiary has experienced significant growth. Our growth has driven the need for change, which in many cases has been informed by, and a direct result of, your suggestions and feedback. Our initial investments have focused on infrastructure, including the investment in a new facility, expansion of our campus at the North American headquarters, and a new training center that is planned to be operational later this year. Investments have also included upgrades to our networks and subsystems – to address the need for added capacity, response and reliability. And lastly, the need for a more comprehensive training infrastructure was of critical importance, both internally, for added staff, and to better serve our customers.

What operations changes have we made?

Through these last several years, Gernot Rupp our SVP of Service and Procurement has done outstanding work; growing both the KNAPP North America service and support organization – and scaling procurement to meet the needs of a rapidly expanding business unit, while keeping pace with the physical changes we have made here in Kennesaw. The extent of our growth however necessitates additional changes and an expansion of our management structure. Effective April 1st, we are separating the service and procurement roles into separate full-time positions within the company. Gernot Rupp will lead the procurement organization here at KNAPP, as SVP Procurement.

Wes Goode joined the KNAPP team just as we entered 2020 – and working closely with Mr. Rupp over the last year, rapidly shifted much of our focus to Covid related challenges that have faced our industry. Coincidentally, many of the impacts also drove new business growth at KNAPP, specifically in grocery, retail, healthcare – and eCommerce.

Having built a substantial and successful customer service group in his previous position, focused on implementation, service and support dedicated to meeting the daily needs of customers, Wes was the obvious choice to assume responsibility for our customer service organization. Effective April 1st, Wes Goode will lead this group as VP Customer Service. The investment in customer service and lifetime support has become of increased importance to the KNAPP organization as we also expand our Resident Maintenance Program – and expand a partnering program designed to focus on shared outcomes and best-in-class performance. As such, this position will now report directly to the Board.

Lastly, our increase in projects and installed systems requires an expansion in US based software product development and implementation teams. Effective April 1st, Chris Brennan will assume the role of VP Project Implementation where his responsibilities will include project software development, commissioning and installation. Our goal is to continue a process of building and training our implementation, service and support teams to better serve our customers. This will take the form of continuous improvement and ongoing investment in infrastructure, personnel, training and programs – with the goal of creating a world-class customer service organization.”

Customer-specific Sideloader AGV

Hubtex claims to have launched the world’s first fully automated electric multidirectional sideloader for handling long, heavy and bulky goods: In introducing the PhoeniX AGV, Hubtex further secures its reputation as an automation consultant with a broad range of technologies and partners. In 2021, the customer specific AGV designs will be included in the full product range of electric vehicles for the wood, sheet metal, glass and automotive industries, among others.

The basic model of the new PhoeniX electric multidirectional sideloader was designed by Hubtex for step-by-step automation utilising full electric steering, enabling longer operating times due to its lower energy consumption. Now the manufacturer has developed the fully automated PhoeniX AGV based on this core product. “We are not simply launching yet another AGV solution, we are entering a niche market where there are currently very few automated solutions – the handling of long, heavy and bulky loads,” explains Hans-Joachim Finger, Managing Director of Sales and Purchasing at Hubtex. “The PhoeniX is a perfect example of how the concept can be transferred to our entire range of Hubtex trucks with electric drive.”

The Phoenix AGV has a unique ability to recognise various long goods that protrude beyond the truck, which is crucial for multidirectional sideloaders. The truck also includes dynamic mapping, precise positioning, and block storage as standard. The unique selling points at a glance are:

• Object-based navigation
Using object-based navigation, Hubtex combines the data from navigation sensors, personal protection sensors and machine protection sensors. The personal protection sensors maintain a horizontal protective zone in the direction of travel. The driving speed is automatically reduced until the truck comes to a stop if a person or an object appears in the warning field. In addition, the personal protection scanners are used to accurately steer the AGV into the storage aisle. As well as the personal protection scanners, the truck is fitted with machine protection scanners that protect against collisions. Since the personal protection scanner only monitors a one-dimensional scanning plane at a low height, objects protruding into the path of the truck, for example, cannot be detected. A further navigation scanner acts as an additional safeguard by identifying objects in the vicinity such as cantilever racks, walls or columns. The combined data from the scanners creates an interactive, virtual map of the warehouse. This map is then used to determine the precise position of the Phoenix AGV within the hall and pinpoint the position of the storage location.

• Reliable detection of long loads
Another unique selling point is the patented long goods detection function. This enables long goods to be reliably detected and picked up, with the travel range adjusted accordingly. Unevenly distributed loads or profiles of different lengths can be seen in the detection area of the certified sensors. The load contour facing the truck is scanned for this purpose. The truck detects barcodes to carry out a plausibility check of the transport order and detects vacant spaces which can be accessed by the forks to pick up the load. Accurately determining the load length is of great importance. If the load is significantly longer than the truck, protection zones and routes will need to be adjusted accordingly.

Overcoming future intralogistics challenges

As the requirements of intralogistics continue to grow, so does the focus on the partial or full automation of warehouse processes and their flexibility. Hubtex therefore relies on an integrative concept whereby the solution is individually tailored to the customer. “With our broad range of automation technologies and extensive truck concepts for various handling tasks, we adapt our designs to the requirements of our core industries such as woodworking, steel or automotive,” says Hans-Joachim Finger. “Our consultants determine the suitable level of automation for each individual user and calculate the resulting costs. By asking intuitive questions right from the outset, we are able to provide a coherent and extremely cost-effective AGV solution.”

50% Increased Throughput for PPE

Körber, the global supply chain technology leader from supply chain software to materials handling automation, expanded AS Arbeitsschutz’s logistics network and modernized its software and processes. The manufacturer of personal protective equipment and workwear, known mainly for its NITRAS brand, relies on an innovative warehouse management system (WMS) from Körber. The WMS is seamlessly integrated with the company’s automation components – e.g. an AutoStore® – at its headquarters in Bedburg, Germany.

AS Arbeitsschutz banks on flexibility in order to handle unprecedented fluctuations in demand. Jens Thome, Managing Director at AS Arbeitsschutz, explains: “The past few months have presented companies with unexpected challenges, especially in terms of occupational safety. We have been able to deliver the necessary products at the right time and to the right place mainly due to the intelligent WMS software and the reliable support it provided to meet the challenges of our industry.”

Especially during the go-live, the project partners faced special challenges, for instance due to test phases which had to be planned and carried out remotely. Intensive simulation scenarios ensured a smooth go-live in a very short amount of time. This became necessary due to the increase in demand for protective equipment, such as protective gloves and breathing masks, which increased throughput by 50 percent compared to the previous year for AS Arbeitsschutz.

Thanks to Körber’s many years of software and integration experience, the logistics center, including the integrated AutoStore® storage and retrieval system, smoothly entered high-load operation. It encompassed optimized logistics processes in the goods receiving and goods issue areas, storage structures for pallets and picking strategies for deliveries to sales partners in over 30 countries.

As the product range continues to grow, about 10,000 SKUs (stock keeping units) for shipping up to 6,400 parcels will be managed in the future. Michael Brandl, Chief Executive Officer at Körber Supply Chain for Europe and Middle East (EME), explains that the WMS developed by Körber was implemented for these requirements. “Modifiable and efficient processes are the performance features of our warehouse management solutions that make all the difference. This means that our solutions can be perfectly tailored to the needs of our customers and seamlessly integrated with existing system environments to meet the changing requirements of the retail industry.”

Last but not least, all employees enjoy using the new system. “Our new solution has benefited us in many ways,” Thome emphasizes. “System-related agility is important, but the possibility to have our employees use intuitive interfaces has improved the operational process in particular. We can achieve more with less – and Körber is a reliable partner at our side that will continue to provide the necessary IT know-how to future-proof our intralogistics processes.”

Multi-million Automation Contract Win

Following on from the previously announced lamb automation system, Scott has been awarded a second large contract by Alliance Group, this one to design and build a carton handling, sortation and palletising system in frozen environment (-28°C).

The system will increase product handling efficiencies by allowing more flexible, high speed carton sortation and management. This project will utilise proven technology developed by Scott Europe (Alvey) and deployed with European based customers.

Scott will also utilise technology provided by Savoye, the global player in design, manufacturing (Europe and US) and integration of automated systems for intralogistics, following the recent signing of a global partnership agreement.

This project will demonstrate the benefits of combining Savoye and Scott (Alvey) technologies to deliver „state of the art“ end of line solutions to food producers. Scott Automation nv (formerly Alvey) is based in Deerlijk, Belgium. It is a part of the global Scott Group and have several sites around Europe, supplying industrial automation systems, especially related to the materials handling and logistics.

New CEO for Cimcorp

The Board of Cimcorp Group has appointed TeroPeltomäki as CEO, with effect from 1 February 2021. Peltomäki has worked in the company since 1983, beginning his career as a mechanical engineer, then spending many years in sales and business development until his current role as Executive Vice President of Operations and Technology.

“Tero has extensive experience from his years with Cimcorp,” commented outgoing CEO, Masatoshi Wakabayashi, “and he is a highly regarded and well-known professional among our customers, stakeholders and all Cimcorpers around the world.”

Masatoshi Wakabayashi has been Cimcorp’s CEO since 2015, following the group’s acquisition by Murata Machinery Ltd (Muratec) in October 2014. During this time, the company has grown significantly in terms of revenue and profit, as well as in personnel and its subsidiary network. Cimcorp and Muratec continue to enjoy great opportunities to benefit from each other’s strengths, expertise and competencies. With Peltomäki taking the reins as CEO, Wakabayashi will continue to work for Cimcorp as General Advisor and a member of the Board, with a particular focus on strengthening the collaboration between Cimcorp and its owner, Muratec.

Tero Peltomäki commented, “One of my core tasks is to lead our company to the next level, together with all our employees and in collaboration with our owner. Together we can create a formidable, mutual base for growth and development. As a long-time Cimcorper,” continued Peltomäki, “I would also like to thank Masatoshi Wakabayashi for his tremendous work for Cimcorp, and I’m grateful that he will continue to contribute to our company and our community.”

Warehouse Manager Role Has Gone Up a Level

A fulfilment technology specialist is advocating warehouse management as an increasingly pivotal role in any company hierarchy and supply chain – as well as a higher level career path – because of the extraordinary logistical challenges we all now work in.

SnapFulfil CEO, Tony Dobson, said it requires a more focused and problem-solving skill set that’s infinitely adaptable, but that doesn’t necessarily mean a ‘new breed’ of warehouse manager to navigate our faster moving environment.

“It’s rather a ‘new and next level’ of effective operations leader who can quickly grasp and advance new software technologies and process improvements to promote greater understanding and efficiency,” explained Dobson. “Those key drivers and attributes that first draw people into distribution management – being able to coach and develop a team to meet definitive targets and efficiencies, plus having a strong ‘operator ‘ mindset – are still valued, but modern, digital warehousing certainly requires much greater depth and more varied IT skills.”

Dobson also appreciates the COVID-19 Supply Chain – especially with the seismic shift taking place in online retailing – has become a lot more complex. Distribution operations embody that complexity, so the leaders of those operations must be much more than just drivers of traditional and bulk ‘pallet in, pallet out’ activity. They must now be innovators and continuous improvement advocates to survive and thrive.

Innovation in the warehouse primarily comes in two forms: advanced, cloud-based technology like SnapFulfil WMS and the agile, easily configurable processes it supports, plus the genuine creativity in breaking through process design. Continuous improvement approaches are the accepted method for measured success, but most distribution centres struggle to de-prioritise their established ways without technological assistance.

However, warehouse managers who bring curiosity to the table and who think creatively about improvement will have a distinct advantage over their peers. Designing a new process is a skill in itself and becoming increasingly important in the warehouse management field.

Technology selection and implementation within a warehouse used to be an IT or PMO-based activity, where the warehouse operations team was the internal customer, but not necessarily the driving force behind selection and adoption. This approach is now skewing and to best serve operations, warehouse managers need up to the minute familiarity with software selection, programming, data analysis and project/implementation practices. Consequently, they should now approach their operations with continuous improvement as a recurring and given KPI.

“I cannot stress enough though that – except for the most ‘customisable’ solutions on the market – the best implementations are driven by operations staff who can also dedicate themselves to the execution and realisation of the new technology,” added Dobson.

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