Warehouse Tech Driving Growth at Family Firm

One of the UK’s top three automotive salvaging and recycling companies is powering forwards with its ambitious five-year growth plan thanks to timely investment in a digital warehouse management system (WMS).

In just 24 months, since first installing SnapFulfil WMS, Dorset-based Charles Trent Ltd has doubled its warehousing space, as well as its stock holding and orders going out – with over 3,000 ‘green’ parts being processed every week – without increasing head count. With operations much more streamlined, efficient, productive and profitable, the company is on track to achieve its predicted turnover of £250 million by 2026.

The family-owned business, which was founded in 1926, has continued to thrive thanks to its forward-thinking attitude to technology. Influenced by Amazon, the firm’s high-tech operation is the only one of its kind in the UK where you can source a particular part online and then have it delivered next day.

Architecturally robust and easily configurable, SnapFulfil was originally selected for Charles Trent’s Holten Heath distribution centre (DC) but has subsequently been onboarded at its new Poole DC, with a combined digitally-driven warehousing space of 75,000 sq.ft. This latest implementation demonstrates the flexibility and configurability of SnapFulfil and its reputation for delivering rapid ROI, industry-leading deployment speed and low total cost of ownership (TCO).

Charles Trent’s Distribution & Operations Manager, Matt Groves, said: “We used to have about 2-3 orders per day going astray within the old system, but full traceability via SnapFulfil is a huge advantage in a variable business such as ours. It’s also about tempo and efficiency, because in receiving goods staff can scan, process, and have them on the shelf in next-to-no-time – and handle 30 at a time without being label reliant. I also like how SnapFulfil, even from a long list of locations, identifies the part by the prefix of the vehicle class, as this means it can be used by staff in both our DCs simultaneously, and at any point in our operations.”

Plans are in place for both facilities to increase from 18 hours daily across two shifts to 24/5, which will massively increase the company’s order processing capacity, again demonstrating the efficiency gains of SnapFulfil.

Looking ahead, Charles Trent is on track to open another four new recycling/distribution centre sites by 2026, in major population centres across the UK. At the heart of its plans will be SnapFulfil which can support rapid scaling of fulfilment processes, as well as quick succession of multiple site facility rollouts.

Warehouse Tech for Gen Z Workforce

Distribution centre technology provider Lucas Systems announced today its rollout of new technologies promising productivity, comfort and ease of use to a Gen Z warehouse workforce of the future.

The technologies – built to serve the new “iGeneration” of workers born between 1997 and 2012 – promise reduction of worker stress, a less physically-taxing work experience, and help for on-floor supervisors by providing the tools needed to be more agile. New technologies include:

• An all-new supervisor management console which provides leadership with a high degree of flexibility and agility to customize data, dashboards, and analytics specific to their operation and needs. Supervisors and managers can get actionable information in a way that’s easy to understand and use through fully-customizable consoles.

• Improvements in reducing worker travel. Lucas Systems new algorithms and machine learning smarts help workers take up to 50% less steps inside the warehouse by showing them the optimal path to navigate. This is relief to physically-stressed on-floor workers as they can often walk 5-10 miles in just one day.

• Ability for on-floor workers to use the smallest wearables for scanning. Lucas Systems certified its voice-enabled optimization suite, Jennifer, to run on a Zebra WS50, the world’s smallest all-in-one Android enterprise-class wearable mobile computer.

These solutions and other insights around technology training, warehouse environments and new methods for division of labour resulted from Lucas Systems in-depth interviews with warehouse workers as well as a commissioned study, polling 500 U.S. warehouse workers nationwide. The research examined workers’ relationships with technology as well as their fears, expectations, and perceptions about their daily jobs.

Additional insights were released today in Lucas Systems guide, Competing for The Warehouse Workforce of the Future, along with recommendations for attracting and retaining a future workforce with unique attitudes around loyalty, work-life balance and workplace satisfaction. One insight is that a majority of Gen Z workers (73%) say robots will help them achieve greater accuracy and speed in their jobs.

“These are all signs that tomorrow’s warehouses will need to operate differently than they do today,” says Lucas Systems CMO Ken Ramoutar. “Gen Z workers expect to use modern technologies like they use at home. Handheld and personalized, tech must be easy to use and must help them save time and mitigate exertion.”

Ramoutar says Lucas Systems recent tech advancements and its research insights offer a warning shot to warehouse operators who aren’t willing to adapt and change.

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