The Time for Supply Chain Visibility is Now

Supply chain visibility has been a hot innovation topic for more than the last five years, as tracking technology has evolved and more benefits have been identified. But getting past the market hype, what real progress has been made, and what is left to be done to give supply chain and logistics professionals comprehensive visibility to their operations – especially within retail?

To answer this question, as part of a broader innovation study, Descartes, in conjunction with SAPIO Research, conducted a study of 1,000 supply chain and logistics executives in Europe and North America to gain a better understanding of how far innovations in supply chain visibility have been deployed.

The results of the study – Supply Chain and Logistics Innovation Accelerates, But Has Long Way to Go – show that visibility is contending with other major innovation initiatives and is mature in some transportation modes, but also still has a ways to go. There is, however, a significant variance in the length of that journey for companies based upon senior management’s understanding of its importance to the business. This point should not be lost by supply chain and logistics leaders.

Chris Jones (pictured), EVP, Descartes explains, and reveals key findings from Descartes’ recent research.

Contender in a crowded market

Digitisation has received a lot of attention because it’s closely aligned with supply chain and logistics innovation to transform company performance in ways that allow customers to see the positive difference. Supply chain and logistics operations are typically very extensive, and is something most retailers – bricks n’ mortar and ecommerce brands – can relate to. So it’s highly unlikely that companies would have digitisation programmes that address the entirety of their operations, and innovation themes would end up competing for the same resources. Therefore, senior management support is extremely critical to get to the top of the funding list. The study specifically asked if senior management thought that supply chain and logistics innovation was important – or not, and then cross referenced that answer with other questions to see what impact it had.

The research identified the top four digitisation initiatives companies have focused on as order fulfilment (47%), customer experience (45%) and transportation processes (44%) and supply chain visibility (43%). There was little difference in senior management support the for the first three results when evaluating who thought supply chain and logistics innovation was very important – or not. However, there was a significant difference in visibility results when senior management thought innovation was important (51%) compared to those who believe it was less important (30%).

What might be the reason for greater importance of senior management support for visibility innovation versus the others? The subject has been discussed for ages, but more practical deployments, especially for real-visibility, have become a reality in the last ten years. However, the other areas (order fulfilment, customer experience and transportation processes) are more widely understood by leadership and tie to business execution. This is why it is so important to educate senior management on the value of real-time visibility.

Supply Chain Visibility is Important

Given the significant disruptions of the last several years, supply chain visibility has become extremely important to manage supply chain and logistics performance. For senior management who believe innovation is very important, advanced tracking of truckload transportation (47%) was the top fully deployed innovation followed by fleet (45%) and courier (44%). Supply chain visibility is, however, rapidly maturing as between one-third to one-half of the respondents across all modes (i.e., truckload, fleet, courier, air, rail, ocean, LTL and barge) cited technologies in pilot or partial deployment.

Taking visibility information and integrating it into supply chain and logistics processes is where its value is fully exploited. Almost half (49%) of the respondents have already fully integrated real-time shipment tracking into their customer service solution, followed by integration with customer portals (36%), transportation management systems (TMS, 27%), supply chain control towers (23%) and dock appointment scheduling systems (23%). For fully deployed TMS integration with real-time shipment tracking, there was a significant difference between those who said senior management believes supply chain and logistics innovation is very important (34%) and those who think it’s less important (16%). The same was true for real-time shipment tracking integrated with a customer portal, with senior management who regard innovation as very important at 44%, compared to 23% for those who regard it as less important.

Competition

Competition is also shaping supply chain and logistics innovation and raising the importance of visibility. The top competitive innovation respondents cited was real-time shipment location (27%) followed by electric or alternative vehicles for more sustainable delivery (23%), digital customer experience (22%) and robotics to improve fulfilment capacity (21%).

Conclusion

Shipment and delivery visibility has become one of the top supply chain and logistics innovation initiatives as companies look for ways to better serve customers and manage inventory. It is also a differentiator that offers retailers the data and insights needed to a leap ahead of the competition.

While the value may be apparent to supply chain and logistics professionals, it’s not necessarily the case with senior management, and may be challenging for visibility programmes to compete with other innovation initiatives for funding. This is why it’s so important for supply chain and logistics organisations to educate senior management within their retail organisations about the value of visibility and where it can be deployed as it rapidly matures.

Where is your brand in its visibility innovation journey, and how have you gotten your senior management to see the opportunities that exist with it?

The Time for Supply Chain Visibility is Now

Supply chain visibility has been a hot innovation topic for more than the last five years, as tracking technology has evolved and more benefits have been identified. But getting past the market hype, what real progress has been made, and what is left to be done to give supply chain and logistics professionals comprehensive visibility to their operations – especially within retail?

To answer this question, as part of a broader innovation study, Descartes, in conjunction with SAPIO Research, conducted a study of 1,000 supply chain and logistics executives in Europe and North America to gain a better understanding of how far innovations in supply chain visibility have been deployed.

The results of the study – Supply Chain and Logistics Innovation Accelerates, But Has Long Way to Go – show that visibility is contending with other major innovation initiatives and is mature in some transportation modes, but also still has a ways to go. There is, however, a significant variance in the length of that journey for companies based upon senior management’s understanding of its importance to the business. This point should not be lost by supply chain and logistics leaders.

Chris Jones (pictured), EVP, Descartes explains, and reveals key findings from Descartes’ recent research.

Contender in a crowded market

Digitisation has received a lot of attention because it’s closely aligned with supply chain and logistics innovation to transform company performance in ways that allow customers to see the positive difference. Supply chain and logistics operations are typically very extensive, and is something most retailers – bricks n’ mortar and ecommerce brands – can relate to. So it’s highly unlikely that companies would have digitisation programmes that address the entirety of their operations, and innovation themes would end up competing for the same resources. Therefore, senior management support is extremely critical to get to the top of the funding list. The study specifically asked if senior management thought that supply chain and logistics innovation was important – or not, and then cross referenced that answer with other questions to see what impact it had.

The research identified the top four digitisation initiatives companies have focused on as order fulfilment (47%), customer experience (45%) and transportation processes (44%) and supply chain visibility (43%). There was little difference in senior management support the for the first three results when evaluating who thought supply chain and logistics innovation was very important – or not. However, there was a significant difference in visibility results when senior management thought innovation was important (51%) compared to those who believe it was less important (30%).

What might be the reason for greater importance of senior management support for visibility innovation versus the others? The subject has been discussed for ages, but more practical deployments, especially for real-visibility, have become a reality in the last ten years. However, the other areas (order fulfilment, customer experience and transportation processes) are more widely understood by leadership and tie to business execution. This is why it is so important to educate senior management on the value of real-time visibility.

Supply Chain Visibility is Important

Given the significant disruptions of the last several years, supply chain visibility has become extremely important to manage supply chain and logistics performance. For senior management who believe innovation is very important, advanced tracking of truckload transportation (47%) was the top fully deployed innovation followed by fleet (45%) and courier (44%). Supply chain visibility is, however, rapidly maturing as between one-third to one-half of the respondents across all modes (i.e., truckload, fleet, courier, air, rail, ocean, LTL and barge) cited technologies in pilot or partial deployment.

Taking visibility information and integrating it into supply chain and logistics processes is where its value is fully exploited. Almost half (49%) of the respondents have already fully integrated real-time shipment tracking into their customer service solution, followed by integration with customer portals (36%), transportation management systems (TMS, 27%), supply chain control towers (23%) and dock appointment scheduling systems (23%). For fully deployed TMS integration with real-time shipment tracking, there was a significant difference between those who said senior management believes supply chain and logistics innovation is very important (34%) and those who think it’s less important (16%). The same was true for real-time shipment tracking integrated with a customer portal, with senior management who regard innovation as very important at 44%, compared to 23% for those who regard it as less important.

Competition

Competition is also shaping supply chain and logistics innovation and raising the importance of visibility. The top competitive innovation respondents cited was real-time shipment location (27%) followed by electric or alternative vehicles for more sustainable delivery (23%), digital customer experience (22%) and robotics to improve fulfilment capacity (21%).

Conclusion

Shipment and delivery visibility has become one of the top supply chain and logistics innovation initiatives as companies look for ways to better serve customers and manage inventory. It is also a differentiator that offers retailers the data and insights needed to a leap ahead of the competition.

While the value may be apparent to supply chain and logistics professionals, it’s not necessarily the case with senior management, and may be challenging for visibility programmes to compete with other innovation initiatives for funding. This is why it’s so important for supply chain and logistics organisations to educate senior management within their retail organisations about the value of visibility and where it can be deployed as it rapidly matures.

Where is your brand in its visibility innovation journey, and how have you gotten your senior management to see the opportunities that exist with it?

Climate Resiliency – A Mega-Challenge for Ports and Logistics

Climate change is producing a cascade of accelerating impacts – and they each pose a real and growing threat to global development, writes freelance researcher Gordon Feller. Consider this one indicator: In 2020, natural disasters such as hurricanes and wildfires produced estimated losses of US$210bn worldwide, about 60% of which were uninsured. The IPCC’s “Special Report on Global Warming of 1.5°C” clearly advises that those impacts may be more frequent and severe in the next decades unless the global response is strengthened, in terms of sustainable development and poverty eradication.

Climate events represent the greatest threat to the development gains achieved in Latin America and the Caribbean, according to the non-profit Global Center on Adaptation. It estimated that by 2050, 17 million people in the region could be displaced and 1.6% of GDP lost due to climate-related events.

Ports are inherently vulnerable to the effects of climate change. Rising sea levels, storm surges, hurricanes, coastal erosion – these are just a few of the climate-related threats that have the potential to produce ever-more-frequent and ever-more-devastating impacts on port infrastructure and operations.

Because of the central role of maritime transport in today’s global economy – more than 80% of trade moves by sea – the impacts of a major climate event can reverberate far beyond the port itself, disrupting supply chains and causing shortages and price increases.

Ports at high risk

In 2020, “The Economist” hired a consulting firm to assess some 340 of the largest ports around the globe to get a sense of their exposure to six types of climate-related events. The analysis found that 55% of global trade passes through ports, which have a high risk of at least one type of event. In addition, close to 8% of trade in these ports was vulnerable to three or more climate hazards.

Although some of the world’s largest ports have fortified themselves, many ports are unprepared for major climate events, according to an analysis undertake by The Economist magazine. Many have yet to perform climate risk assessments; institute proper procedures; make contingency plans. Aging infrastructure is sometimes to blame. Financing is another common hurdle, especially in developing countries.

Given the magnitude and urgency of climate-related threats, ports must scale up preparedness and make their physical, operational and environmental infrastructure more resilient. Resilience refers to the ability to handle adverse circumstances, to be nimble enough to respond and recover and adapt and move forward. That ability takes on paramount importance when it comes to climate change.

Port developers and operators must anticipate potential climate impacts and make smart investments to protect vulnerable port assets, as well as local ecosystems and populations. Investing early in adaptation will reduce the risks and costs associated with climate-related impacts and prolong the life of a port’s assets and services. The costs of failing to act can be catastrophic.

Action plan

Port developers and operators must create an action plan to build resilience and reduce the adverse consequences of climate-related events in and around port facilities. The task that lays ahead for ports: Assessing climate risks; identifying/monitoring appropriate actions and investments to tackle them. Work is underway to gather the information and analysis which makes it possible to better understand the climate context of any given port project; to develop a risk assessment; to formulate adaptation measures; and to establish monitoring and evaluation procedures.

Climate change is an issue ports can no longer afford to ignore. A growing chorus of leaders are making the case that it’s time to support port developers and operators who are incorporating climate adaptation measures – since this is both a business-wise decision and an opportunity for new development.

Risk levels

The very first step toward making a port project more resilient to climate change is to determine the level of risk. A thorough risk assessment allows decision-makers to determine whether they may need to adapt or modify a project – in order to take into account climate change impacts.

Risk exists at the intersection of hazard, exposure and vulnerability. A risk assessment considers three key factors:

  • What climate hazards have occurred or are likely to occur in the area in and around the port?
  • What structures, ecosystems or populated areas might be close to or in the path of those hazards?
  • How susceptible are these exposed elements to adverse impacts in the event of a climate hazard?

Risk arises where these three factors intersect. The higher the level of hazard, exposure or vulnerability, the higher the risk; conversely, risk decreases if all three factors are not present. For example, a river in the area may tend to overflow every year during the rainy season, presenting an annual hazard, but if a building at the port is not close to the river (and therefore is not exposed), or if it has been hardened to withstand flooding (and therefore is less vulnerable), the risk to that structure will be lower.

The risk assessment process starts by looking at the big picture. The purpose here is to determine the parameters and scope of the analysis. For the benefit of outside consultants, developers, financing institutions or others who may become involved in the project, the port should first put together some basic data, such as the type of project being planned, and the site’s geolocation coordinates.

Higher operating costs

Climate change is occurring at an accelerating pace. Rising seas, warmer temperatures and increasingly extreme weather events are already causing higher operating costs, business disruptions and lower asset values. To prepare for the consequences, countries and companies alike must step up their climate action now. As the European Commission’s President, Ursula von der Leyen, put it, the 2020s are the “make-or-break decade”.

The good news is that becoming resilient to climate-related hazards is a winning business strategy that brings with it other benefits, such as greater competitiveness and reputational gains. While the cost of investment is high, so are the potential returns. According to an analysis conducted by the Global Center on Adaptation, the Latin America and Caribbean region’s need for investment in resilient energy, water and transportation infrastructure has been estimated at US$13bn per year until 2030, yet such an investment would deliver a net benefit of US$700bn. This type of investment, the report says, would help unlock the “triple dividend” of resilient infrastructure: avoided losses, economic gains, and social and environmental benefits.

While ports are naturally exposed to climate-related hazards, the level of exposure differs significantly from location to location, and the degree of vulnerability depends heavily on infrastructure design and specifications. A site- and asset-specific risk assessment will allow port developers and operators to identify optimal adaptation measures and prioritise investments. Such an assessment is the starting point to take advantage of the triple dividend that climate resilience can deliver.

Financial tools such as comparative financial analysis, cost-benefit analysis and metrics on time effectiveness or associated benefits can provide further clarity and yield insight into which adaptation actions should take priority. These, together with a monitoring and evaluation plan, can help port operators and developers mitigate risks and reap adaptation opportunities, making their investments more resilient today and into the future.

Degrees of vulnerability

While ports are naturally exposed to climate-related hazards such as storm surge or sea level rise, the level of exposure differs significantly from location to location, and the degree of vulnerability depends heavily on infrastructure design and specifications. A site-specific and asset-specific risk assessment allows port developers and operators to identify adaptation needs and prioritise investments in measures that enhance resilience. Such an assessment is the starting point to take advantage of the triple dividend that climate resilience can deliver. There are some keys to helping port developers and operators create an action plan to build resilience – and reduce the adverse consequences of climate-related events in and around port facilities.

It is high time for the port sector to share best practices in ways which enable them to better tackle climate change-related challenges — while increasing their joint collaboration.

APPENDIX 1: Defining some key words

Adaptation: In human systems, the process of adjustment to actual or expected climate and its effects, in order to moderate harm or exploit beneficial opportunities. In natural systems, the process of adjustment to actual climate and its effects; human intervention may facilitate adjustment to expected climate and its effects.

Adaptive capacity: The ability of systems, institutions, humans and other organisms to adjust to potential damage, to take advantage of opportunities, or to respond to consequences.

Climate change: Climate change refers to a change in the state of the climate that can be identified (e.g., by using statistical tests) by changes in the mean and/or the variability of its properties, and that persists for an extended period, typically decades or longer.

Climate scenario: The simulated response of the climate system to a scenario of future emission or concentration of greenhouses gases (GHGs) and aerosols, generally derived using climate models.

Exposure: The presence of people, livelihoods, species or ecosystems, environmental services and resources, infrastructure, or economic, social, or cultural assets in places that could be adversely affected.

Hazard: The potential occurrence of a natural or human-induced physical event or trend that may cause loss of life, injury, or other health impacts, as well as damage and loss to property, infrastructure, livelihoods, service provision, ecosystems and environmental resources.

Impacts: Effects on natural and human systems. These refer to effects on lives, livelihoods, health, ecosystems, economies, societies, cultures, services, and infrastructure due to the interaction of climate changes or hazardous climate events occurring within a specific time period.

Representative Concentration Pathways (RCPs): Scenarios that include time series of emissions and concentrations of the full suite of GHGs and aerosols and chemically active gases, as well as land use/land cover. The term pathway emphasizes the importance of the trajectory taken over time to reach that outcome.

Resilience: The capacity of social, economic and environmental systems to cope with a hazardous event or trend or disturbance, responding or reorganising in ways that maintain their essential function, identity and structure, while also maintaining the capacity for adaptation, learning and transformation.

Resilient infrastructure: The ability of the asset to anticipate, absorb and recover from weather shocks and slow-moving changes as well as positively adapt and transform in the face of long-term stresses, changes and uncertainty induced by climate change.

Risk: The potential for adverse consequences of a climate-related hazard, or of adaptation or mitigation responses to such a hazard, on lives, livelihoods, health and wellbeing, ecosystems and species, economic, social and cultural assets, services (including ecosystem services), and infrastructure.

Sensitivity: The degree to which a system or species is affected, either adversely or beneficially, by climate variability or change.

Threshold: The magnitude or intensity that must be exceeded for certain reaction, phenomenon, result, or condition to occur or be manifested.

Vulnerability: The propensity or predisposition to be adversely affected. Vulnerability depends on the sensitivity to harm and the lack of capacity to cope and adapt.

APPENDIX 2: Using Indicators for Evaluating Risks

EXAMPLES OF MONITORING INDICATORS

  • Degree of integration of climate change into development planning year
  • Number of policies and coordination mechanisms explicitly addressing climate change resilience
  • Number of financial mechanisms identified to support climate change adaptation
  • Funding for climate-adapted construction and refurbishment.
  • Number of installations with retrofitted flood resilience measures
  • Number of new local jobs created

EXAMPLES OF EVALUATION INDICATORS

  • Area of port lost due to coastal erosion per
  • Days of service lost due to structural damages to infrastructure
  • Losses of operating revenue in percentage per year due to extreme climate events
  • Reduced work productivity due to heat stress, in percentage terms
  • Percentage of area of ecosystem that has been disturbed or damaged
  • Decline in fish habitats due to changes in sea temperature
  • Decreased annual average fish catch as a result of temperature change
  • Reduction of flood damage due to improved flood emergency preparedness and flood protection measures

Quality Management Important for Warehouse Space

We all know ISO9001 as a Standard that marks an organisation out as following Quality Management processes, writes Steve Purvis, Managing Director at Bis Henderson Space, but what are the tangible benefits for businesses involved in the warehouse space sector? What does accreditation to ISO9001 mean for businesses providing warehousing and, perhaps, more importantly, what benefits accrue for those seeking available space?

ISO9001, derived and developed from BS5750, is increasingly a requirement and a real differentiator for businesses hoping to supply organisations big and small. Contrary to popular opinion the Standard is anything but a box-ticking exercise, especially in its 2015 reiteration. Indeed, part of its raison d’etre is precisely to prevent Quality Management from degenerating into a narrow administrative task.

The Standard places a process approach to delivering customer satisfaction and driving continuous improvement right at the heart of the organisation. It requires the company to examine, and importantly to keep examining, its whole operation, from Board-level strategies and policies down to the individual processes and procedures that govern or affect the delivery of quality in goods and services. The ‘context of the organisation’ – strengths, weaknesses, opportunities and threats, both internally and as they affect external partners and stakeholders – forms the core of the approach, which is developed not prescriptively (those boxes to be ticked!) but by requiring the organisation to ask the right questions and to listen to and act on the answers, for example the feedback from customers and suppliers.

Of course, any reputable company has processes and procedures designed to assure quality performance. How far these are well understood, properly implemented, or developed in the light of changing internal strategies and external requirements can be more problematic. ISO9001:2015 provides a methodology to ensure that quality management is, and remains, fit for purpose, and is ‘owned’ not just by a QM team but by the whole organisation from the top down.

So, why is this important to an organisation, its customers, suppliers and wider stake holders? Our experience at Bis Henderson Space serves as a good example.

Two significant milestones were reached by Bis Henderson Space towards the end of last year. First, we were named as a supplier on the Crown Commercial Services Framework Agreement for Storage, Distribution, Kitting and Associated Services. This opens the way for us to bid on relevant contracts across the whole gamut of national government, local authorities and public sector agencies such as the health service, police, fire, education and including those offered by the devolved administrations.

One of the conditions of CCS recognition is that the company holds, or is at least working towards, accreditation under the ISO9001:2015 Quality Management standard, and we are delighted that this has also been achieved after nine months of hard work internally and with consultants. We believe this is a major step forward for our business, and for our customers and indeed for our suppliers.

What will this mean for Bis Henderson Space? Of course, it improves our ability to bid for and win contracts, especially with large public and private sector entities. Internally, it will drive continuous improvements in our processes and our ability to deliver our output, from major projects to individual pieces of correspondence, ‘right first time’, which will save time, money and stress.

For our customers we will be able to deliver better solutions faster, while giving them the assurance that our performance will be not just maintained but improved over time. For our space suppliers too, this is good news. Although many are themselves ISO9001-accredited, many others are not, but by working with an accredited organisation such as Bis Henderson Space they can gain access to opportunities that might not otherwise be open to them.

Meanwhile we can spread our continuous improvement methodology deep into that supplier base, and perhaps encourage them to go on the ISO9001 journey themselves. Attaining and implementing the Standard does have costs, and involves some hard work, but the process is by no means as onerous as might be thought, and we believe the benefits are considerable.

Meanwhile, Bis Henderson is not standing still – our next target, which we hope will be achieved in the next few months, is accreditation to the increasingly important ISO27001 Standard on cyber-security, while we ultimately aspire to extend ISO9001 accreditation across all the Bis Henderson business units.

Bis Henderson Space has many years’ experience in this market. We can help convert your short-term space requirements from a firefighting emergency to a considered tactical response as part of your wider warehousing/fulfilment strategy.

Quality Management Important for Warehouse Space

We all know ISO9001 as a Standard that marks an organisation out as following Quality Management processes, writes Steve Purvis, Managing Director at Bis Henderson Space, but what are the tangible benefits for businesses involved in the warehouse space sector? What does accreditation to ISO9001 mean for businesses providing warehousing and, perhaps, more importantly, what benefits accrue for those seeking available space?

ISO9001, derived and developed from BS5750, is increasingly a requirement and a real differentiator for businesses hoping to supply organisations big and small. Contrary to popular opinion the Standard is anything but a box-ticking exercise, especially in its 2015 reiteration. Indeed, part of its raison d’etre is precisely to prevent Quality Management from degenerating into a narrow administrative task.

The Standard places a process approach to delivering customer satisfaction and driving continuous improvement right at the heart of the organisation. It requires the company to examine, and importantly to keep examining, its whole operation, from Board-level strategies and policies down to the individual processes and procedures that govern or affect the delivery of quality in goods and services. The ‘context of the organisation’ – strengths, weaknesses, opportunities and threats, both internally and as they affect external partners and stakeholders – forms the core of the approach, which is developed not prescriptively (those boxes to be ticked!) but by requiring the organisation to ask the right questions and to listen to and act on the answers, for example the feedback from customers and suppliers.

Of course, any reputable company has processes and procedures designed to assure quality performance. How far these are well understood, properly implemented, or developed in the light of changing internal strategies and external requirements can be more problematic. ISO9001:2015 provides a methodology to ensure that quality management is, and remains, fit for purpose, and is ‘owned’ not just by a QM team but by the whole organisation from the top down.

So, why is this important to an organisation, its customers, suppliers and wider stake holders? Our experience at Bis Henderson Space serves as a good example.

Two significant milestones were reached by Bis Henderson Space towards the end of last year. First, we were named as a supplier on the Crown Commercial Services Framework Agreement for Storage, Distribution, Kitting and Associated Services. This opens the way for us to bid on relevant contracts across the whole gamut of national government, local authorities and public sector agencies such as the health service, police, fire, education and including those offered by the devolved administrations.

One of the conditions of CCS recognition is that the company holds, or is at least working towards, accreditation under the ISO9001:2015 Quality Management standard, and we are delighted that this has also been achieved after nine months of hard work internally and with consultants. We believe this is a major step forward for our business, and for our customers and indeed for our suppliers.

What will this mean for Bis Henderson Space? Of course, it improves our ability to bid for and win contracts, especially with large public and private sector entities. Internally, it will drive continuous improvements in our processes and our ability to deliver our output, from major projects to individual pieces of correspondence, ‘right first time’, which will save time, money and stress.

For our customers we will be able to deliver better solutions faster, while giving them the assurance that our performance will be not just maintained but improved over time. For our space suppliers too, this is good news. Although many are themselves ISO9001-accredited, many others are not, but by working with an accredited organisation such as Bis Henderson Space they can gain access to opportunities that might not otherwise be open to them.

Meanwhile we can spread our continuous improvement methodology deep into that supplier base, and perhaps encourage them to go on the ISO9001 journey themselves. Attaining and implementing the Standard does have costs, and involves some hard work, but the process is by no means as onerous as might be thought, and we believe the benefits are considerable.

Meanwhile, Bis Henderson is not standing still – our next target, which we hope will be achieved in the next few months, is accreditation to the increasingly important ISO27001 Standard on cyber-security, while we ultimately aspire to extend ISO9001 accreditation across all the Bis Henderson business units.

Bis Henderson Space has many years’ experience in this market. We can help convert your short-term space requirements from a firefighting emergency to a considered tactical response as part of your wider warehousing/fulfilment strategy.

Volvo Receives Order for 1,000 Electric Trucks

Volvo Trucks has signed a letter of intent to sell 1,000 electric trucks between now and 2030 to Holcim, one of the world’s largest building solution providers. The deal is the largest commercial order to date for Volvo electric trucks, and the first 130 trucks will be delivered in 2023 and 2024.

Holcim is a global manufacturer of building solutions, with headquarters in Switzerland. Now the company and its contractors have, with Volvo Trucks, agreed to plan for the deployment of 1,000 electric trucks across Holcim’s operations in Europe over the course of the next seven years.

The first 130 electric Volvo FH and Volvo FM trucks will be delivered to markets including France, Germany, Switzerland and the UK during the fourth quarter of 2023 and throughout 2024. The agreement is a result of a wider partnership between Holcim and Volvo Group.

“Long-term collaboration and a strong commitment to really make a difference are essential for making big CO2 reductions a reality. I’m very proud of the partnership we have developed with Holcim, and the results we are achieving together,” says Martin Lundstedt, President & CEO, Volvo Group.

“The net-zero transition requires deep collaboration across value chains. We are excited to be partnering with Volvo to decarbonise our European operations’ logistics with electric fleets, advancing our goal to reach 30% of zero-emission heavy-duty trucks by 2030,” says Jan Jenisch, Chairman and CEO of Holcim.

By replacing 1,000 existing Volvo FH diesel trucks with Volvo FH Electric trucks using green electricity on a typical route, up to 50,000 tonnes of CO2 could be saved every year. Both companies are committed to the Science-based targets initiative (SBTi), which drives ambitious climate action in the private sector, and both are also founding members of First Movers Coalition (FMC) – a coalition of companies that use their purchasing power to create early markets for innovative clean technologies across eight hard-to-abate sectors. SBTi targets are considered ‘science-based’ if they are in line with what the latest climate science says is necessary to meet the goals of the Paris Agreement – limiting global warming to 1.5°C above pre-industrial levels.

Holcim is a global company in sustainable building solutions, headquartered in Switzerland. It has a presence in more than 60 countries and around 60,000 employees.

 

Volvo Receives Order for 1,000 Electric Trucks

Volvo Trucks has signed a letter of intent to sell 1,000 electric trucks between now and 2030 to Holcim, one of the world’s largest building solution providers. The deal is the largest commercial order to date for Volvo electric trucks, and the first 130 trucks will be delivered in 2023 and 2024.

Holcim is a global manufacturer of building solutions, with headquarters in Switzerland. Now the company and its contractors have, with Volvo Trucks, agreed to plan for the deployment of 1,000 electric trucks across Holcim’s operations in Europe over the course of the next seven years.

The first 130 electric Volvo FH and Volvo FM trucks will be delivered to markets including France, Germany, Switzerland and the UK during the fourth quarter of 2023 and throughout 2024. The agreement is a result of a wider partnership between Holcim and Volvo Group.

“Long-term collaboration and a strong commitment to really make a difference are essential for making big CO2 reductions a reality. I’m very proud of the partnership we have developed with Holcim, and the results we are achieving together,” says Martin Lundstedt, President & CEO, Volvo Group.

“The net-zero transition requires deep collaboration across value chains. We are excited to be partnering with Volvo to decarbonise our European operations’ logistics with electric fleets, advancing our goal to reach 30% of zero-emission heavy-duty trucks by 2030,” says Jan Jenisch, Chairman and CEO of Holcim.

By replacing 1,000 existing Volvo FH diesel trucks with Volvo FH Electric trucks using green electricity on a typical route, up to 50,000 tonnes of CO2 could be saved every year. Both companies are committed to the Science-based targets initiative (SBTi), which drives ambitious climate action in the private sector, and both are also founding members of First Movers Coalition (FMC) – a coalition of companies that use their purchasing power to create early markets for innovative clean technologies across eight hard-to-abate sectors. SBTi targets are considered ‘science-based’ if they are in line with what the latest climate science says is necessary to meet the goals of the Paris Agreement – limiting global warming to 1.5°C above pre-industrial levels.

Holcim is a global company in sustainable building solutions, headquartered in Switzerland. It has a presence in more than 60 countries and around 60,000 employees.

 

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