Spare Parts Management Solution for new Logistics Centre

AgriEuro, a leading supplier of agricultural and garden equipment, recently selected Dematic to install an AutoStore system at its new logistics centre in Spoleto. The facility is scheduled to be built in the coming months and expands the site, which is currently the location of the company headquarters. It is set to focus exclusively on after-sales activities such as the management of spare parts and other small components.

“We were asked to design a scalable, automated solution that can meet current storage and performance needs and be easily expandable to support future growth, raises the level of comfort and safety AgiEuro’s warehouse operators and meets environmental and financial sustainability goals,” notes Rosario Filomena, a sales manager at Dematic.

According to Filomena, the decision to use the AutoStore system allows Dematic to ensure that every customer requirement could be met; along with the design of ‘swing-door’ component, which further optimises the warehouse space and helps to make the overall solution even more sustainable by significantly reducing the floor area in the new building. Additionally, the system’s low energy consumption directly responds to environmental measures the company wanted to see realized. “It completes a fantastic picture which makes it the best response to meet the green challenges of the future,” concludes Filomena.

Thanks to a unique design by Dematic, the AutoStore system enables AgriEuro to make optimal use of space by stacking boxes on top of one another and by storing numerous references within a single box. The system also automatically ‘learns’ over time which products have a higher rotation, positioning the relevant crates at the top of the grid to accelerate processing times. Filomena says it is a fully scalable solution which is perfectly suited to AgriEuro’s needs.

Spare Parts Management Solution

The AutoStore system to be implemented by Dematic calls for the use of 32,000 totes for a total storage capacity of more than 2,000 cubic meters of products. On the surface of the grid, 12 robots are positioned to achieve a handling capacity of 240 movements per hour with five material entry and exit doors operated by AgriEuro staff. The AutoStore solution is based on a “goods to person” process which eliminates the need for order picking and offers an ergonomically-improved work environment for warehouse staff.

AgriEuro’s decision to opt for a solution involving AutoStore to manage replacement processes actually goes beyond the simple need to optimise space utilization; it represents a strategic investment emphasizing after-sales service as a distinctive brand element in the market.

“It renews a centralized approach for our after-sales service management by boosting storage capacity to more than 1,000,000 spare parts for 40,000 machine models. We anticipate jumps when it comes to our customer service levels with respect to accuracy and timing in the shipment of spare parts, as well as the speed in their servicing,” says Roberto Arduini, a logistics manager of AgriEuro.

“The introduction of the AutoStore system is part of a broader investment framework within the construction of our new logistics area here at our headquarters,” explains Filippo Settimi, the CEO at AgriEuro, adding, “We are strongly committed to the growth of our employees and our organization in general and we are confident that the AutoStore solution offers us perspectives and opportunities for the development of new processes that can always help to further improve our service offer.”

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High-speed Ramdoor Installed at Forklift Facility

Union Industries, one of the UK’s leading manufacturers of bespoke industrial doors, has assisted Crown Lift Trucks in addressing multiple operational challenges with the installation of its cutting-edge high-speed Ramdoor.

Crown Lift Trucks, based in Warrington, faced several issues at its facility, including the need to segregate two adjoining units with different temperature requirements while allowing the movement of high-mast forklift trucks through a large opening.

To tackle these challenges, Union Industries produced a bespoke solution to accommodate the building configuration, ensuring the required opening height could be achieved without compromising functionality. Additionally, the limited space at high-level, between structural steel frames, posed a significant obstacle.

The installation of the Ramdoor not only addressed the temperature control and safety concerns but also enhanced operational efficiency. Union Industries designed the door to accommodate Crown Lift Trucks’ requirements while incorporating a pedestrian access door to segregate traffic flow, ensuring a safer working environment.

The Ramdoor features a dual height opening facility, allowing for optimal heat retention while accommodating different forklift sizes. Furthermore, the engineered seals and infills achieve a seamless finish, enhancing both functionality and aesthetics. It has also been designed to achieve a Class 5 wind resistance rating, making it able to withstand strong winds and to remain operational even during severe weather conditions.

Achieving this rating is supported by a number of the door’s features, including its thick Ramhide door curtain material, which is high frequency welded to give the strongest fabric joins available.

In addition, it features heavy-duty wind-brace and wind-bar systems for added strength, plus extra-deep side-guides, which all contribute to the Ramdoor’s ability to cope with high wind loads and pressures. Like other doors in the Union range, it also benefits from a ‘Crash Out’ facility, in case of vehicle or personnel impact to the bottom beam, thus ensuring minimal downtime and repair costs.

Alan Hirst, Sales Director at Union Industries, said: “We are delighted to have assisted Crown Lift Trucks in overcoming their operational challenges with our high-speed Ramdoor. This project highlights our ability to provide innovative solutions tailored to our customers’ specific needs.”

Mark Eccleston, Branch Manager, at Crown Lift Trucks, said: “Union Industries’ Ramdoor has revolutionised our operational efficiency and safety standards. Their dedication to understanding our unique requirements and delivering a bespoke solution underscores their commitment to customer satisfaction. The Ramdoor not only enhances temperature control and traffic segregation but also contributes to our sustainability goals. We are grateful for their expertise and partnership in achieving our objectives.”

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Drive Components get QR Codes

To provide its customers worldwide with quick and easy access to service and sales, NORD Drivesystems equips its products with QR codes. The paper-free alternative saves time and resources. Furthermore, this digital service allows for direct contact and competent advice by the suitable contact person.

“Almost all NORD production plants now pair our drive components with a QR code,” says Jörg Niermann, Marketing Manager. “Only Brazil is still on its way. With this, all important information is immediately and digitally available.” By using the QR codes, NORD customers worldwide reach their direct contact persons in their respective country organisations. The consultants speak their mother tongue and all data on the particular drive solution is directly displayed on their screen. In case of contact by telephone, the serial number of the drive component must still be provided.

Saving resources by digital documentation

“By scanning the QR code with their mobile phone, customers enter the ‘Digital Services’ selection menu and, apart from direct contact to our service department, get further options,” Niermann adds. For example, with the serial number of their drive components, they can navigate to the drive-specific documentation and gain access to more life cycle services and information on latest products or firmware. The paper-free and correct drive identification and documentation saves resources. Upon customer request or for your ATEX products, we will of course continue to send the documents.”

Direct access to individual spare parts lists

The digital service furthermore provides the customer with a list of potential spare parts for their individual drive solution. They cannot only contact their responsible technical support or sales department but also gain direct access to the myNORD customer portal. The drive component´s serial number will always be pre-set and all further actions are linked to it. The parameter data is stored via the NORDCON APP with NORDAC ACCESS BT. For the future, the company plans to further expand the digital service and to inform on updates, for example for its frequency inverters.

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Stack Management, Yard and Crane Optimizer Live at Terminal

INFORM has announced that it has successfully deployed its Syncrotess Optimization Plus solution at Norfolk Southern’s Austell terminal in Atlanta, Georgia enabling the terminal to have complete transparency of their stacked operations, as well as optimized yard storage and crane movement operations.

Will Deshazor, Norfolk Southern Group Vice President Intermodal Automotive Terminal Operations, commented, “INFORM’s Syncrotess Optimization Plus solution is helping revolutionize our operations at Norfolk Southern’s Austell and Rossville terminals, providing us with unparalleled visibility and efficiency in our stacked operations, yard storage, and crane movements. Our rollout in Austell marks another step forward in our commitment to delivering exceptional service to our customers while optimizing our terminal operations.”

Matthew Wittemeier, Director of Marketing and Sales at INFORM’s Terminal & Distribution Center Logistics Division said, “No doubt, it’s been a journey to get the Austell terminal up and running, but we’re excited to be in a position now to demonstrate our world class optimization solutions working in live operations!”

Dr. Eva Savelsberg, Senior Vice President at INFORM’s Terminal & Distribution Center Logistics Division commented, “I’m tremendously proud of INFORM’s team and their commitment to the Norfolk Southern project. It is great to have the second Norfolk Southern site go-live; it is a strong demonstration of our continued partnership with NS.”

INFORM’s add-on AI and optimization solution takes a modular approach to adding advanced intelligence to a terminal’s existing TOS. This path allows them to isolate the terminal’s specific challenges and provide a bespoke solution for their specific operational challenges. As an add-on optimization solution, Norfolk Southern has built the required optimization on top of their existing Terminal Operating System (TOS) OPTCS 2.0.

Stack Management

Austell is the second Norfolk Southern site running INFORM’s Syncrotess Optimization Plus solution. Norfolk Southern took the solution live at their Rossville terminal in 2023. Norfolk Southern is using INFORM’s Yard Optimizer (YO) to intelligently manage their stacked operations. The Yard Optimizer works in conjunction with the TOS to allocate storage locations for containers within the yard, to automatically determine the next operationally efficient move, and to better allocate handover locations for external trucks in order to minimize travel distance for the container in and out of the stack.

Matthew Wittemeier added, “The future of most North American intermodal terminals is stacked; being able to demonstrate to the industry that stacking can be done effectively without sacrificing customer delivery times and with that the customer experience was a primary goal of the project from its outset.”

Additionally, Norfolk Southern is utilizing INFORM’s Crane Optimizer (CO) to optimize the movements of overhead cranes to minimize empty travel and maximize productivity of the lift equipment. Austell is using Kuenz RTG Freerider cranes.

INFORM has a suite of six industry proven optimization modules designed to improve operational efficiency and reduce operational costs which ultimately allows for improved revenues. These modules include: Crane Optimizer (CO), Yard Optimizer (YO), Vehicle Optimizer (VO), Train Load Optimizer (TLO), Rail Scheduler (RS), and Machine Learning (ML) modules.

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