Adaptive Logistics Strategies

Planning is becoming more difficult to hold steady across many logistics operations. Routes that once followed a familiar pattern are now exposed to mid-cycle changes in cost, capacity and network performance that are hard to anticipate, writes Nishith Rastogi (pictured, below), CEO of Locus.


Volatility is pushing logistics teams away from static plans and towards more adaptive models that can adjust as conditions change. At the same time, the UK’s move toward international sustainability standards is pulling transport activity into financial and climate reporting, which means more scrutiny on how planning decisions are made and how networks respond when plans shift.

None of this reduces what customers expect. They still want deliveries to arrive when promised and ETAs they can rely on. The result is a planning environment where operating conditions move often, while the bar for service stays high.


Limits of legacy planning


Planning infrastructure in many logistics operations is still shaped around older expectations. Tools like Transport Management Systems, ERP modules and carrier portals are designed to maintain order and efficiency. They perform reliably when inputs remain steady and can record movements and costs across a network. Once those inputs start to shift, the assumptions behind the plan begin to move as well.
This is when the rest of the network starts to loosen. A carrier that performed well last week may slip if local capacity tightens. A hub that usually runs smoothly can slow after even a brief disruption. Weather events, labour gaps and uneven inbound flows can quickly change how much of the original plan still holds, and the timings that depend on it become harder to maintain.


Most traditional TMS setups will not adjust on their own when inputs shift. They continue allocating loads to the same partners and follow the same routing logic. Planners are then left to step in and keep service stable, often by making quick manual adjustments. These fixes often work in the moment but can create blind spots later as the reasoning behind them lives in emails or notes rather than in the system of record.
This becomes a problem when finance, sustainability or C-suite teams need evidence of a cost movement or emissions change. Without a shared record of why plans shifted, decisions have to be reconstructed after the fact, making accountability harder to maintain as transport activity moves into financial and climate reporting.


Closer to reality


When decisions lack a clear record of their reasoning, logistics teams look for ways to keep planning connected with how the network is performing. That need for closer alignment is leading many organisations to add agentic TMS, systems that continuously monitor live conditions and adjust plans as constraints shift rather than waiting for manual intervention.


These systems sit alongside existing platforms and track critical signals live. They bring carrier performance, tariffs, demand, weather and capacity into one view, so the plan reflects what is happening now rather than what was assumed at the start of the week.

This means that when a lane tightens or a tariff moves mid-cycle, the system surfaces options that highlight alternative routes or partners and keeps service steady. Predictive delivery helps ETAs stay accurate while loads can be managed around what is truly available, which improves vehicle fill rates and reduces empty running.


Each change keeps its context attached. The trigger and the intent sit inside the same view as the plan. This allows finance, sustainability and operations teams to see why something may have moved and what it achieved.


The broader effect is a network that stays more stable even when conditions are not. Adjustments can happen earlier, disruptions are contained sooner, and planning becomes a continuous cycle rather than a sequence of repairs.


The path for 2026


The next stage for logistics leadership through 2026 is about judgement just as much as embracing agentic technology. As systems grow more adaptive, the real skills lie in knowing how to utilise that flexibility effectively: when to trust the model, when to override it, and how to balance service, cost and emissions as conditions keep shifting.

50th Birthday for Flexi Narrow Aisle

Flexi Narrow Aisle Ltd – designer and manufacturer of the ‘Flexi’ brand of articulated forklift trucks – will celebrate its 50th anniversary in 2026.

Announcing the milestone, Donald Houston, Managing Director of Flexi Narrow Aisle, said:

Reaching this significant landmark is a source of great pride for everyone connected with the company. For half a century the company has been driven by a commitment to design and manufacture ground-breaking warehouse trucks. During this time our build quality and exceptional levels of customer service have enabled us to meet the myriad challenges that come with a constantly evolving business landscape.

Flexi Narrow Aisle began manufacturing its own range of warehouse stackers, order picking trucks and other unique specialist materials handling equipment from a former railway engine factory located at the heart of the Black Country in March 1976.

Following over a decade of pioneering research into the articulated truck concept by Flexi Narrow Aisle’s design team led by the company’s founder, Peter Wooldridge, the first version of the Flexi articulated forklift truck was launched in 1990. Featuring a central pivot point that allowed the truck’s mast to be rotated independently of the machine’s main body, the Flexi represented a radical departure from traditional forklift engineering.

The pivoting mast meant that a Flexi could access pallet locations on both sides of a warehouse aisle without the need to turn the entire truck to face a different direction. This not only made the process of collecting and putting away palletised loads into a racked storage system easier, faster and safer but brought the added benefit of only requiring 1.6 metre wide aisleways in which to operate.

With both counterbalance and reach trucks needing at least 3.6 metres of aisle space between rack faces, the potential space savings that articulated truck technology offered meant users could increase their storage capacity by 50% by swapping their counterbalance or reach trucks for articulated ones.

Furthermore, in addition to creating more storage space, the new truck’s ability to operate outside as well as inside the warehouse meant that it could unload an incoming delivery vehicle and transfer palletised loads directly to the racking scheme. So, with a Flexi, there was no need for companies to operate a counterbalanced forklift outside feeding a reach truck inside the store. Cutting out this double handling was not only more efficient but, by replacing two trucks with one Flexi, users achieved an instant saving in their materials handling fleet costs.

Since Flexi Narrow Aisle’s pioneering development of the articulated truck more than 15,000 Flexis have been sold to companies operating in some 75 countries around the world. The Flexi range continues to evolve with new models introduced to meet the requirements of customers operating in hugely diverse industries.

Donald Houston went on to say: “Our proven track record, longevity and stability have established Flexi Narrow Aisle as a company that its customers trust. We are rightly proud of our past and the commitment to integrity that has always been Flexi Narrow Aisle’s hallmark, continues to drive everything that we do. And I am delighted to say that our passion for innovation and manufacturing excellence remains as strong as ever too, so we are looking to the future and our next 50 years with excitement and optimism.”

Luton Airport to Open Consolidation Centre

Pure-play contract logistics provider GXO Logistics and London Luton Airport (LLA) today announced a new partnership in which GXO will operate the airport’s first consolidation centre that will screen all airside deliveries into the airport.

In 2025, LLA welcomed more than 17.5 million passengers, up from 16.7 million in 2024. To address changing operational requirements, including rising passenger numbers and corresponding delivery volumes, the new LLA and GXO consolidation centre will streamline efficiency to manage hundreds of thousands of airside deliveries.

We are excited to partner with London Luton Airport on its first consolidation centre… As air travel continues to grow, consolidation centres play a pivotal role in driving efficiencies and improving sustainability for airport groups. For almost two decades, we’ve operated in complex logistics environments, including airport consolidation, and we’re looking forward to streamlining London Luton Airport’s delivery process, making it more efficient, further automated and secure.

said Martin Cooper, Managing Director, Technology and Consumer Goods, at GXO UK and Ireland.

From high-end fashion to perfume and cosmetics, consumer electronics and items for LLA’s shops and restaurants, GXO will securely check and deliver every item that passengers can buy in the terminal whilst waiting for their flights, and all deliveries that support airside operations.

Neil Thompson, Chief Operations Officer at London Luton Airport, commented:

The opening of a dedicated, purpose-built consolidation centre provides London Luton Airport with a smarter, more efficient and streamlined logistical approach to managing the hundreds of thousands of goods that are delivered to over 40 shops and restaurants across the airport each year. In 2025 alone, we welcomed five new shop and restaurant openings to the terminal, with more expected this year for our passengers to explore and enjoy. We’re delighted to be working with GXO to develop this facility that will allow us to accept deliveries into one central hub for secure and efficient screening.


The consolidation centre will be located in one of three hangars, that are being repurposed as part of an £11.5 million refurbishment programme that includes two new aircraft engineering and repair hangars. The refurbishment programme will create 150 employment opportunities at the airport.

As part of the consolidation centre service, LLA’s concessionaires will benefit from multi-faceted customer service support, including real-time track and trace notifications, direct contact to the centre, and 24/7 access to a service-focused team for more streamlined trouble-shooting and improved on-time delivery results.

This is a significant expansion in the airport sector in the UK and Republic of Ireland for GXO which has been operating airport consolidation centres at major UK airports since 2006. As part of this partnership, GXO will also implement a bespoke IT system, STREAM (Secure, Technical, Real Time, Electronic Alerts and Messaging), to monitor, report and manage service levels, ensuring continuous improvement.

For retailers, this ensures stores are consistently stocked with the right merchandise at the right time. STREAM maximises retail revenue and enhances passenger experience. Its flexibility also allows GXO to adjust delivery schedules dynamically, safeguarding multi-temperature goods and priority items—even during unexpected disruptions. Additionally, STREAM provides accurate performance data and actionable insights, supporting better planning and compliance for sensitive goods.

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