The New Geography of Supply Chains

Tariffs, costs, and politics are breaking the global model and elevating regional ecosystems, requiring better supply chain planning, writes Rohit Tripathi (pictured, below), Vice President, Industry Strategy, Manufacturing, RELEX Solutions.

For decades, companies fine-tuned supply chains for maximum efficiency. The playbook was simple: manufacture where costs were lowest, ship across oceans, and trust in predictable tariffs and steady transportation costs.

That model is no longer viable. Tariffs, inflation, and geopolitical disruptions have fractured the logic of the global supply chain. Instead of a single globally optimised supply chain spanning continents, businesses are now building regional hubs.

This shift is not just about where goods are made. It is reshaping what products end up on the shelves, how much they cost, and whether consumers can find them at all. Fragmentation is here, and it is redefining competitive advantage for retailers and manufacturers alike.

Tariffs as a Strategic Variable

Tariffs were once background noise, factored into procurement but rarely treated as a key supply chain planning input. Today, they can alter category economics overnight. A sudden duty increase isn’t just about adding a few points to costs; it can turn profitable assortments into liabilities or shut off entire market segments. That is why companies are elevating tariffs from a financial line item to a strategic planning variable.

One of the most common tactics is tariff engineering: adjusting product form, origin, or classification to minimise duties. Some companies shift final assembly into tariff-friendly regions so that a product largely produced in one country undergoes finishing steps elsewhere to qualify for lower tariffs. Others pursue acquisitions or partnerships in low-tariff markets to create alternate supply paths. Still others reformulate products, substituting ingredients or components to move into more favourable tariff categories.

The examples can be simple, but their impact is powerful. A T-shirt with a pocket, for instance, might be classified as a nurse’s shirt. A trainer with the back opened might no longer count as a trainer but as a slipper. At scale, even small adjustments like this can preserve millions in margin.

Practical Responses to Tariff Shocks

Tariffs are not the only lever companies are pulling. Retailers, for example, have leaned heavily on private labels. Their own brands act as a buffer against volatility: when tariffs or input costs rise, they can reformulate or shift suppliers behind the scenes while keeping shelf prices steady. Consumers see continuity, while retailers maintain margin control. That is one reason major chains have doubled down on private labels across categories from apparel to electronics.

In the UK, grocers have reformulated ready-meal ranges to rely more heavily on domestic ingredients, reducing exposure to tariff changes tied to imports from the EU. Similarly, electrical retailers often source private-label appliances through European hubs like Poland to reduce exposure to global duties.

Another approach has been stockpiling and careful scenario planning. Companies increasingly front-load imports of non-perishables, building inventory before new duties take effect. That creates carrying costs, but it is often less painful than absorbing higher tariffs later. These decisions require foresight: what if consumer demand dips? How much capacity is available in warehouses and ports? When tariffs rise suddenly, the difference between full shelves and empty ones often comes down to this kind of preparation. However, this approach has limited applicability to items that are perishable or have limited shelf life.

UK DIY chains, for instance, imported garden furniture and barbecues months ahead of peak season in 2021 to avoid price spikes tied to trade disputes. But this approach has limited applicability to items that are perishable or have a short shelf life, such as fresh fruit and dairy.

Regional Hubs Take Center Stage

Perhaps the biggest change of all is the structural shift from global chains to regional networks. In North America, Mexico and Canada are becoming vital extensions of U.S. supply. In Europe, Eastern Europe and Poland are taking on larger roles in manufacturing and distribution. In Asia, Vietnam and Southeast Asia are emerging as alternatives to China in apparel, electronics, and consumer goods.

Each of these hubs brings both opportunities and constraints: Mexico must keep pace with infrastructure demands, Vietnam continues to manage skills gaps despite rapid growth, and Poland balances competitive costs with the pressures of EU regulation. This does not mean global trade disappears. But it does mean the old idea of one seamless global supply chain is gone. Instead, we are entering a world of interacting regional ecosystems, networks that can flex and rebalance as tariffs, trade blocs, and costs shift.

From Risk to Advantage: Who Thrives in a Fragmented Supply Chain

The real difference between companies that thrive and those that struggle is not about squeezing out the lowest unit cost, it is about how quickly they can adjust when the world shifts around them. The most resilient organisations build agility into their planning. They run tariff scenarios in advance, spread sourcing across different regions, and fine-tune pricing and promotions so they can move quickly without losing their footing.

UK supermarkets illustrate this well: those sourcing fresh produce from both Spain and British growers have been able to balance out delays from Brexit-related border checks or adverse weather, ensuring availability where less diversified competitors faced gaps.

Others stick to efficiency-only models. They rely too heavily on a single source, assume tariffs will stay the same, and end up reacting only once the disruption has already done damage. In today’s environment, speed and adaptability count for more than squeezing the last penny out of cost. The companies that plan globally while acting regionally will be the ones remembered for showing up when it mattered most.

AI can transform tariffs from a disruptive shock into a manageable variable. By running real-time simulations, AI tools can model tariff scenarios across global supply chains, helping companies quickly see cost impacts, identify alternative sourcing hubs, and even suggest product tweaks that minimise duties. Combined with demand forecasting and inventory optimisation, AI enables retailers and manufacturers to adapt faster, building inventory positions at the right position in the supply chain, rebalancing suppliers, and adjusting promotions – so that consumers face fewer price spikes or shortages when trade policies shift.

This supply chain shift may look like chaos, but it’s also an opportunity. Regional hubs bring companies closer to customers, shorten lead times, and reduce exposure to geopolitical risk. Capturing that advantage requires more than tactical moves. It requires cross-functional alignment, with all parts of the business working from the same playbook. It also requires leaders to test scenarios in plain terms: what if tariffs rise tomorrow, what if sourcing shifts to another region, or what if a critical input doubles in cost? Tariffs and rising costs are not going away. In this new geography of supply chains, the winners will be those who turn disruption into lasting advantage.

Why AI Will Make Supply Chain Jobs More Powerful

By 2030 AI will make supply chain planning jobs more powerful, writes Jonathan Jackman (pictured, below), Regional VP at Kinaxis.

Forget the doomsayers. AI is going to make supply chain planners’ jobs simpler and more strategic.

AI is transforming supply chain planning. Yet what does this mean for the planners? Will they be replaced by ever more sophisticated technology? Or will they be able to harness AI to make their roles simpler and more creative?

Some companies will scale their workforce to achieve more. Others may reduce headcount. AI enables both paths.

Yet for planners work is going to change significantly. Their jobs will shift from repetitive, manual tasks to focusing far more on strategic responsibilities. After all, nobody became a supply chain planner to chase down late suppliers or crunch Excel sheets all day. Intelligent AI-powered platforms are already automating much of the grind – from exception alerts to those mind-numbing follow-ups – allowing planners to do what they were meant to: think smartly and make high-impact decisions.

We’re entering a new era powered by increasingly autonomous AI systems. This is reaching a new level with Agentic AI systems that not only automate but can reason and adapt too. They can perceive, plan, and take action to achieve goals. These technologies are beginning to elevate supply chain planning to new heights. Imagine AI handling the transactional sludge in real time while you focus on risk, relationships and resilience. That’s not job elimination – it’s a serious upgrade!

The role of human oversight

The big myth about AI, especially around emerging forms of Agentic AI, is that it will run supply chains on autopilot. But the reality is that AI still needs some degree of human oversight. It can surface insights and take actions, but there are times when it needs to be augmented by a human to fully interpret real-world nuance.

The most effective supply chains of the future will not all be ‘driverless.’ Instead, they are likely to rely on a continuous feedback loop between humans and intelligent systems. Even in autonomous environments that run simple tasks, organisations will require clear escalation paths and strategic oversight to ensure AI aligns with business outcomes.

There are times when it may flag potential shortages and propose a response – but only a human planner can assess in full context whether to switch suppliers, expedite or take another route.

In this future, it isn’t AI vs. humans – it’s AI and humans. The planner takes on the role of orchestrator, steering AI, validating recommendations, and ensuring outcomes align with business priorities. They will oversee fleets of AI agents acting as demand forecasters, inventory optimisers, and scenario simulators. As organizational charts evolve, these agents may occupy formalized roles—requiring human planners to shift into meta-management positions, orchestrating collaboration between human teams and autonomous AI counterparts.

AI brings unprecedented new levels of speed, scale, and intelligent predictive power; humans continue to bring empathy, creativity, ethics and expertise.

Tomorrow’s supply chain manager: more strategist, less firefighter

So, what might the role of the planner of 2030 look like? With AI handling the mundane and routine, planners will shift to focus on what machines can’t do: building relationships, co-innovating with partners, influencing strategy and also managing the agents.

AI won’t read a room in tough supplier negotiations – but it will give planners the data they need to enter those discussions armed with the facts. It won’t grasp the political implications of a sudden trade disruption – but it will flag it instantly. And it won’t independently decide how to prioritise sustainability or manage risk – but it will give humans the visibility to act swiftly and confidently.

Planners will also play a critical role in shaping the very AI tools they use – training models, curating data, and ensuring outputs reflect reality. Over time, this human feedback loop will make the technology even more valuable.

One key evolutionary step that we are starting to see is the emergence of Autonomous Concurrent Orchestration. At the current time many vendors focus on agents automating existing siloed processes. In the future we will see more agents that synchronise planning decisions across functions – procurement, logistics, manufacturing – in real time. Instead of optimising each step sequentially, agents drive better trade-offs by modelling all variables concurrently. Agent-to-agent communication will also help to break down silos, enhance the decision-making process and speed up problem-solving.

Why AI can’t replace humans

The future isn’t artificial replacement – it’s augmented intelligence. AI will unlock insights and real-time decision-making that simply weren’t possible before. But the most resilient supply chains will always have a human in the loop – to manage, course-correct, and push the boundaries of what’s possible.

For planners, the message is clear: embrace the tools but never lose sight of your value. The future belongs to those who evolve alongside AI– shaping its direction, not just following it.

The planners who win in 2030 won’t fear AI. They’ll partner with it – and they’ll be all the more powerful because of it.

Toolstation Selects Software to Revamp Inventory Management

Toolstation, one of the UK’s largest suppliers of tools, accessories and building supplies, is revamping its inventory management. With over 25,000 products available online and in over 590 stores nationwide, Toolstation has partnered with Slimstock, a knowledge partner and provider of the supply chain planning platform Slim4, to boost product depth across its multi-channel retail operation.

Laying the foundations for operational excellence

As a strategic brand within the Travis Perkins Group, Toolstation continues to invest in its supply chain, building upon its service standards. The latest partnership with Slimstock will lay the foundation for a more efficient and connected supply chain planning operation.

Jonathan Rendall, Head of Supply Chain at Toolstation, states: “With great service, top trade brands, and nationwide convenience, our customers can count on us to get the job done. But to ensure fast, reliable service in-store and online as our operation scales, we need an integrated and scalable supply chain framework.”

The right tools for the job

Toolstation will adopt Slimstock’s advanced supply chain planning platform, Slim4, to address challenges around forecasting, inventory management and replenishment. As part of the transformation project, Slimstock will also support Toolstation in empowering the planning team through upskilling and enabling improved cross-functional collaboration.

By streamlining processes, improving visibility and automating planning workflows, Slimstock will underpin Toolstation’s goals to:

• Improve product availability and deliver a seamless customer experience across every channel
• Improve operational efficiency to accelerate business growth
• Navigate increasing operational complexity, unlocking greater value for customers

“This initiative marks a real commitment to ensuring we satisfy every customer, every time. Slimstock will play a pivotal role in unifying our operation, driving efficiency as we better position the business to meet its promise to thousands of customers across the UK,” adds Rendall.

Following an extensive review of the market, Toolstation selected Slimstock to support its ambitious supply chain transformation. Slimstock’s industry experience and robust implementation process were decisive factors.

Rendall concludes: “We needed a partner who could offer not only a proven technology solution but also work with us to create more effective processes. The strong chemistry between the Toolstation and Slimstock teams throughout the selection process assured us that Slimstock is the right partner to deliver value to our customers.”

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Food Producer to Implement Supply Chain Planning Solution

Finnebrogue, one of the UK’s leading and award-winning food producers, has selected RELEX Solutions, a provider of unified supply chain and retail planning solutions, to optimise supply chain planning across its four production sites. By implementing RELEX Supply Chain Planning, the family-owned business aims to improve production efficiency and maintain optimal inventory levels through demand sensing and planning, master planning, and production scheduling. RELEX partner, Supply Chain Company, will support the project with implementation services.

Renowned for its premium sausages and revolutionary ‘Naked Bacon’ and ham, made without nitrites, as well as its cutting-edge plant-based production facility, Finnebrogue is a leader in crafting exceptionally tasty and sustainable food from its operations in County Down, Northern Ireland. To further its commitment to operational excellence and sustainability, Finnebrogue is implementing an end-to-end supply chain planning software solution.

The goal: to create a unified, data-driven planning platform that reduces food waste, increases efficiency, and enables smarter decision-making across its operations in County Down. With over 500 SKUs and a diverse product portfolio, RELEX will support planning across Finnebrogue’s four sites – including its sausage and burger factory, bacon facility, cooked mushrooms and value-added, and its dedicated plant-based site.

“As a business driven by innovation and a passion for creating better food, we wanted a partner that could match our ambition,” said Dermot Hawkins, Operations Director, Finnebrogue. “With RELEX, we’re moving away from the limitations of complex spreadsheets and bringing demand, production, and materials planning together onto one integrated platform. This will improve efficiency, reduce risk and waste, and give us the insights we need to make faster, smarter decisions. RELEX’s proven expertise in food manufacturing made them the clear choice to support our journey toward more sustainable, streamlined operations.”

By adopting a machine learning–based demand planning solution with integrated demand sensing, Finnebrogue will gain a more accurate and real-time understanding of shifting demand patterns and consumer behaviour. This improved visibility will enable quicker responses to fluctuations, resulting in fewer lost sales due to improved product availability, better inventory turnover, and reduced waste, an especially critical benefit given the company’s focus on fresh products.

Additionally, advanced master planning and scheduling will allow Finnebrogue to optimise production across all four sites, ensuring efficient resource allocation and tighter alignment with actual demand. Together, these capabilities will enable the organisation to transition from spreadsheet-driven planning to a single, streamlined, and optimised planning environment, significantly improving overall operational efficiency.

“Supply Chain Company is delighted to bring our expertise to this project and support Finnebrogue in achieving their goals. Together with RELEX, we’re confident this collaboration will set a new standard for supply chain planning in the meat industry,” said Henk Jan Rijkse, Director, Supply Chain Company.

“We’re proud to welcome Finnebrogue, a company that shares our commitment to innovation and sustainability to our family,” said Stefano Scandelli, General Manager, Manufacturing Business Unit, RELEX Solutions. “Our unified platform will provide Finnebrogue with the visibility and control needed to optimise their entire value chain and also strengthen their position as a leader in sustainable food production.”

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FuturMaster and PlaniSense Join Forces

A strategic merger in the supply chain software industry has been announced, between FuturMaster and PlaniSense. Three months after its acquisition by Sagard NewGen, FuturMaster, supplier of SaaS Supply Chain Planning and Revenue Growth Management, has acquired PlaniSense, a specialist in scheduling and production planning.

Thanks to this partnership, FuturMaster integrates PlaniSense’s advanced scheduling capabilities directly into its Bloom platform, offering a market solution that covers strategic planning, process optimization, and real-time scheduling. This combination delivers enhanced precision, increased responsiveness, and complete control over the supply chain, ensuring greater operational performance for manufacturers.

A Major Breakthrough for the Industrial Sector and Its Clients

This merger also embodies a shared vision. By bringing together artificial intelligence, digital twins, and algorithmic excellence, FuturMaster and PlaniSense aim to create a powerful ecosystem that pushes the boundaries of industrial optimization. Companies in the food, luxury, automotive, and distribution sectors could benefit from an integrated, scalable, and high-performance solution, enabling them to: reduce costs, anticipate disruptions, and maximize operational reliability.

Among the companies that use FuturMaster and PlaniSense are Heineken, L’Oréal, Forvia, LVMH, and Bel. The new platform is deployed in over 90 countries, providing businesses with a proven infrastructure tailored to today’s market challenges.

A Global Ambition Driven by Accelerated Growth

With nearly 40 employees and strong technological expertise, PlaniSense is now part of FuturMaster. This acquisition aligns with an ambitious growth strategy, strengthening the group’s presence in Europe, North America, and Asia. In 2024, FuturMaster and PlaniSense jointly welcomed 25 new clients, confirming a trajectory of continuous growth. Supported by Sagard NewGen, FuturMaster continues its international expansion while accelerating the development of innovative solutions.

By joining forces, FuturMaster and PlaniSense provide a more comprehensive response to planning and operational optimization challenges, giving businesses greater control over their supply chains.

Leaders Committed to a Shared Vision

Nazim Nachi, CEO of PlaniSense, states: “The alliance with FuturMaster represents a strategic and natural alignment between our complementary products and teams. We are confident that this collaboration will offer our clients an expanded range of solutions, allowing them to address their Supply Chain management needs even more effectively. Together, we aim to transform the industry by redefining performance and innovation standards.”

Yacine Zeroual, CEO of FuturMaster, adds: “We are very pleased to welcome Nazim and his team. The complementarity between the FuturMaster group and PlaniSense is even more evident as we know each other well and have already built a successful partnership. This merger is a decisive step in realizing our ambitions. We share a common value proposition: transforming complexity into a competitive advantage. Together, we provide businesses worldwide with an unparalleled offer in terms of performance, completeness, and agility.”

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Concurrent Planning – Know what’s going on

Concurrent planning and execution can be achieved with the right supply chain software. David Priestman spoke to Tom Rhoads, Global VP of Sales for Kinaxis.

“Focus on quality in order management,” Rhoads declares. “Higher level customer orders require multi-tier inventory management and multimodal TMS. We provide one solution, highly secure with a single code base.” Logistics departments are very lean these days. They need many ways to communicate, in real time. Kinaxis has about 300 customers, many of them third party logistics (3PL/LSP) operators like DSV, Ceva and Geodis, as well as household names like Unilever, P&G and Ford. “We’re number 1 in planning,” Rhoads states.

“Now that memory is cheap we can do a lot more computing than before, so we can be fast and powerful. The speed of connections is key for customers,” he tells me. Kinaxis’ software platform can manage six modes of freight transport, including barge and parcels. The company’s proprietary concurrent supply chain techniques give users end-to-end orchestration capability across time horizons, business processes and organizational boundaries.

Trust in sharing data

“We help customers optimise orders in real time and maximise supply chains by decomposing an order into multiple shipments, from sourcing inventory, using different modes of transport,” Rhoads explains. “They can then take on their own micro supply chains and manage them holistically. We monitor visibility.” Companies should embrace sharing supply chain data, he advises.

Tom Rhoads, Kinaxis

But, as we all know, logistics is a movable beast and things do not always go to plan. There are black swans. What then? “Once a plan is published it’s outdated,” Rhoads accepts. “How can we adapt is the question. The product is already en route, perhaps on a ship. Our execution system can adapt via rapid response planning. Customers can automatically make a new plan, including changes, re-routing, new locations and then synchronising that.”

Create accuracy

“With labour disputes, cyber-attacks and the escalation of conflicts in global hotspots like Eastern Europe and the Middle East all threatening the movement of goods globally, businesses have never had a greater need for supply chain solutions that enable them to prepare for and respond to unexpected disruptions,” Conrad Mandala, senior vice president of global partner organization at Kinaxis, said. “The investments we are making in our PartnerLink program will strengthen our position to capitalize on this demand and deliver on our global growth objectives by ensuring our partner ecosystem has the tools they need to help customers achieve supply chain resiliency no matter what risks appear on the horizon.”

Supply chains need to reduce waste, eliminate buffers and keep costs down. “Just-in-time is the perfect world,” Rhoads informs me. “Consumers want instant gratification, so we must know where inventory is, in real time, optimise sourcing and fulfilment. It’s not about knowing or predicting with regards to inventory. It’s about scenario planning in advance, with pre-defined highways of alternative routes. 80% of our customers automate everything. It’s glass box, not black box – know what’s going on!”

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Manhattan Redefines Supply Chain Planning

Manhattan Associates has announced Manhattan Active® Supply Chain Planning (SCP), the industry’s first unified business planning platform that enables bi-directional collaboration between supply chain planning and execution systems. This groundbreaking solution enables planners to evaluate all operational factors in real-time, and align all systems, inventory, and resources to a common business objective, such as reducing total landed cost or increasing speed to market.

With traditional supply chain planning, inventory, labour, transportation, and warehouse operations are planned and optimised in isolation. This approach yields fragmented strategies that often conflict with one another and lack feedback from the execution team.

Manhattan Active Supply Chain Planning is the first and only solution unified with supply chain execution to eliminate systemic and operational silos, unlocking enterprise-wide optimisation for the entire inventory assortment and all the resources required to flow it through the supply chain. From inventory and labour to distribution and transportation, all elements are synchronised and harmonised in real-time, seamlessly united under a single plan.

“The ability to coordinate with solutions like OMS, WMS and TMS is a gamechanger. Now inventory, labour, and transportation planning can be considered together to ensure the optimal outcome to benefit the organisation as a whole,” said Scott Fenwick, senior director of Product Management for Manhattan Associates. “It simultaneously considers all these factors to smooth operations and deliver exceptional experiences at the lowest cost.”

Supply Chain Planning

Manhattan Active Supply Chain Planning harnesses the power of AI to combine external data sources with internal patterns to produce more accurate and actionable demand forecasts. This innovative solution is capable of ingesting and rapidly processing vast amounts of syndicated data from external sources, such as influencer activity, industry-specific data sources, and localised data, all of which can influence and shape demand.

Manhattan Active Supply Chain Planning completes the company’s vision of a truly unified supply chain commerce ecosystem. Manhattan is uniquely capable of delivering this fully unified solution because of its technology platform architecture. All Manhattan Active solutions are cloud-native, microservice API applications, engineered to be extensible and evergreen, with regular updates every 90 days. Built on the proven Manhattan Active Platform, Manhattan Active SCP is the most modern, scalable, and adaptable supply chain planning solution on the market.

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Businesses Unprepared for Next Global Crisis 

New data from Board International, a leading global provider of Intelligent Planning Solutions which help organisations plan smarter, enabling actionable insights and better outcomes, reveals that despite nearly every global business executing some form of planning transformation attempt since 2020, 90% (Supply chain planning professionals: 88%) report it failing to some degree.

Good intentions aren’t enough

Three years on from Covid-19 caused widespread economic and social disruption, the new Board Planning Transformation Benchmark Survey asked 2,450 decision makers across the UK, US, Germany, France, Italy, Japan, Australia and Singapore how they are faring in light of a series of economic ‘unprecedented’ events. Just 13% (Supply chain planning professionals: 11%) said they were unaffected by events, such as Covid-19, the war in Ukraine and the cost-of-living crisis.

As a result, 85% (Supply chain planning professionals: 89%) of businesses say planning is now taken more seriously across their organisation; 76% (Supply chain planning professionals: 82%) have seen budgets for planning transformation and planning teams increase; and 94% (Supply chain planning professionals: 95%) are being asked for a more strategic approach to planning by their boards and / or investors.

The report highlights that 90% (Supply chain planning professionals: 88%) of transformations failed for one reason or another. A lack of technical capability within the organisation is cited as the top cause of failed transformations by over a quarter (Global: 26%; Supply chain planning professionals: 29%) of decision makers. Lack of investment in skills (Global: 23%; Supply chain planning professionals: 25%) and scarcity of team resources (Global: 22%; Supply chain planning professionals: 21%) came in close second and third places.

Antiquated practises

In addition to skills gaps, the data reveals wide usage of inefficient planning practices are preventing progress. When asked what tools they use to plan, nearly all (Global: 98%; Supply chain planning professionals: 98%) of the decision makers responded that they do some of their planning on spreadsheets like Excel – a tool built in 1985. And planners are taking on average 27 hours (Supply chain planning professionals: 27 hours) a week to model different scenarios for their business.

The need for a new approach is made clear when asked how ready decision makers feel to navigate the next ‘globally significant’ event on the horizon. When asked if they felt ready to cope with continued supply chain disruption (Global: 29%; Supply chain planning professionals: 26%), rising interest rates (Global: 22%; Supply chain planning professionals: 20%), another pandemic (Global: 32%; Supply chain planning professionals: 32%), or a recession (Global: 34%; Supply chain planning professionals: 35%), around a said they were not.

Marco Limena, Board CEO said: “With all the uncertainty that we see in the world, business leaders need to recognize a new reality: the era of continuous disruption is here. Those seven words are meant as a wake-up call for organizations to continuously adapt and find new capabilities and efficiencies to deal with today’s challenging environment. Continuous planning is an imperative, and the good news is that companies that advance their digital capabilities can steer their business at the speed of change and gain a competitive edge.”

About the survey:
2,450 decision-makers across the UK, US, Germany, France, Italy, Japan, Australia and Singapore in the financial, supply chain, or retail and merchandise planning functions in businesses with 500+ employees were surveyed online between the 26th of January and the 2nd of February 2023.  Of these 849 are supply chain planning professionals. The findings for this subset are noted in brackets.

Beauty Company scales up Demand Planning

In the context of volatile demand and price increases, deploying a unique and common collaborative demand planning platform became a priority for Brand Evangelists for Beauty (Be for Beauty). The company, in order to scale, needed to maintain service levels and control costs and has gone through an exponential period of growth over the last couple of years.

Be for Beauty was created 5 years ago by Colette Laxton and Mark Curry. Over the last couple of years, the company has faced strong growth. Their main brand, The INKEY List, has created 4.5 million skin and hair recipes and now counts for over 5 million customer interactions and products being sold in 32 countries. With more than 40 awards and the number 1 followed skincare brand on TikTok, rapid global growth has led to an increase in product SKUs accelerating the need to build and share accurate sales forecasts to maintain service levels but also to control costs.

Be for Beauty was heavily reliant on spreadsheets to create, enrich and collaborate on the forecast. These became too complex to use and maintain, therefore they identified the need for a robust and scalable demand planning solution to secure and industrialize their sales forecasting process, thus enabling them to scale.

FuturMaster’s Bloom Demand Planning platform was selected to improve demand planning effectiveness and efficiency. It is a flexible solution that can support Be for Beauty on its global rapid growth journey. With FuturMaster’s comprehensive list of Health & Beauty clients, the software vendor has been recognized for its knowledge, skills, and expertise within the industry, and identified as the ideal long-term strategic partner to support Be for Beauty’s exponential growth.

Suzanne Coulton, Chief Operating Officer of Be for Beauty said, “We found the FuturMaster team really took the time to understand the challenges we were facing as a business and proposed a great best-fit solution that will both improve our forecasting accuracy and streamline our operations process through efficiencies.”

Matt Hughes, FuturMaster Sales Director, commented: “We are thrilled to have been selected as a demand planning partner by Be for Beauty. Working across so many territories with so many product lines, as they continue to grow The INKEY List and the other brands under their umbrella, Be for Beauty will require a comprehensive demand planning solution far beyond the remit of spreadsheet packages.”

“With FuturMaster’s scalable solution and our far-ranging experience of working with health and beauty clients, we will be able to provide Be for Beauty with the support they need as they continue their exponential growth.”

Created in 1994, FuturMaster is a software vendor focusing on Supply Chain Planning, Integrated Business Planning/S&OP and Trade Promotions X (Management and Optimization) solutions. Our mission today is to enable our customers to leverage complexity and hyper volatility to turn them into a competitive advantage. Our uniqueness lies in a combination of technology, data, and business expertise. We leverage our Bloom platform and build best-fit solutions with which our customers achieve success and get an edge over their competitors. More than 600 customers in 90 countries trust FuturMaster.

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