Predicting delivery window with 10-minute accuracy

Bettermile, a provider of smart geodata-based SaaS solutions for the last mile of parcel delivery, has further developed its real-time tracking application “Better Tracking”. With time slots of up to 10 minutes for over 100 stops, delivery times for recipients are now even more accurate. This is made possible by machine learning. The technology takes into account the number of stops remaining within a trip, the behaviour of the delivery drivers, and the characteristics of the delivery area. As soon as the vehicle is fully loaded, the calculation of the estimated time of arrival begins. The fewer stops left before delivery, the more accurate the forecast becomes.

Real-time tracking is a popular service. “We currently measure an average of 13 visits a day for each recipient, some of whom are so eagerly awaiting delivery that they click up to 35 times in the course of delivery,” reports Adrian Wilhelm, product manager at Bettermile. “The figures reflect the trend that recipients want the parcel service to be more transparent and predictable. Today, delivery is simply an integral part of the customer experience,” explains Simon Seeger (pictured), managing director of Bettermile.

E-commerce has significantly increased recipients’ expectations of delivery services. A user survey conducted by Bettermile found that 46% of recipients check the real-time status of their delivery because they want to receive their order in person. A total of 83% say that their daily routine is based on real-time tracking. Unscheduled delivery to a neighbour or a parcel shop is less preferred. As a result, real-time tracking has an impact on the choice of a parcel service or even the choice of a shop.

“Our customers are aware of this. With our solution, they meet the originally contradictory objectives of increasing productivity and improving the user experience at the same time,” summarises Seeger. Thanks to precise tracking, recipients are prepared for delivery, which increases the delivery rate and shortens delivery times as a result of smooth handover.

Bettermile’s technology also ensures maximum delivery security with its more accurate all-in-one geocoding API. Bettermile is integrated into the existing infrastructure of parcel services with apps and APIs. Every day, 15,000 delivery drivers and over two million parcel recipients in 13 European countries, Canada, and the USA benefit from Bettermile technology.

 

Optimise energy consumption in-house

Fronius Perfect Charging is offering a new effective tool for intralogistics to optimise energy consumption quickly and sustainably. With the “Load Balancing” function of the Charge & Connect software solution, fleet managers can reduce power peaks when charging lead-acid batteries and thus lower their energy costs.

Energy prices are rising massively. It is therefore even more important for companies to optimise their power consumption. One cost driver is electricity peaks. They occur when many consumers draw power at the same time – for example, when several lead-acid batteries of the electric forklift fleet are charged simultaneously. This short-term heavy load on the grid can lead to an excess of the agreed power quota, resulting in expensive additional payments and higher grid provision charges. Fronius Perfect Charging has developed a solution for this: the “Load Balancing” function of the renowned Charge & Connect connectivity software offers the opportunity of harmonising peak loads when charging lead-acid traction batteries. This prevents short-term overloads and reduces energy costs. The availability of the fleet is thereby ensured.

“The load balancing runs automatically – thanks to our intelligent charging algorithm. Once the function is activated in the Charge & Connect portal, the fleet operator can set parameters such as shift model and battery availability requirements,” explains Andreas Prielinger, Global Director RnD. “What is unique about it is that there are hardly any comparable solutions on the market for lead-acid batteries.”

The software analyses the charging process and defines the optimal and most energy-efficient charging strategy – be it through stretching, staggering or a combination of both. In this way, the required number of fully charged batteries are always available without generating heavy power peaks. Significant advantages also result from the fact that the charging curve can be individually adapted to the battery requirements as well as further charging stations or rooms can be flexibly expanded.

“Load balancing is thus a simple and at the same time efficient tool for every forklift fleet operator to keep the base load of the charging infrastructure as constant as possible and to sustainably reduce electricity consumption and costs,” Prielinger sums up.

Siena joins Partnerverse to build visibility applications

Siena Analytics, a leader in supply chain AI and image recognition for high-volume logistics, has joined Partnerverse – the Splunk partner programme for accelerating customer success. Through this partnership, Siena is able to build powerful applications for supply chain operations that improve data accessibility, enable simple monitoring of inventory, and share business insights.

Siena’s flagship solution, Siena Insights, captures data in the warehouse through sensors at the tunnel and facility levels, while gathering learning insights with the aid of artificial intelligence (AI). The result is end-to-end visibility into the entire distribution lifecycle and elimination of inventory guesswork.

Siena Insights, built on the Splunk Enterprise platform, will utilise the company’s observability and data monitoring capabilities to develop applications that provide customers with greater visibility into their warehouse operations by leveraging images and data. The outcome is a first-of-its-kind sensor-agnostic solution that captures information across the entire supply chain for actionable package intelligence. Through this partnership with Splunk, Siena has enabled leading retail and parcel shipping organisations to take advantage of big data analytics and flexible AI deployments at the edge.

“In today’s economic climate, gaining real-time visibility into warehouse operations is more important than ever,” said John Dwinell, Founder and CEO of Siena Analytics. “This partnership allows us access to Splunk’s powerful observability and data monitoring platform to build applications that give warehouses greater insight into what’s taking place at their facilities. The result is software that marries data and images to enable package intelligence.”

Partnerverse allows logistics companies to ensure their organisations are secure, resilient, and innovative by removing barriers between data and action to enhance observability and empower IT and security teams. The Partnerverse programme helps Splunk partners deliver value to customers and accelerate their own growth, while expanding the Splunk partner practice.

 

Zeus nets £1.8m in funding

UK-based logtech startup Zeus, which is modernising road freight management with its next-generation digital freight matching platform, has raised £1.8m in its first-ever angel funding round.

The company, which achieved 326% growth in total volume in 2021, has now raised over £4.3m since it was first conceived in 2019, and comes as the startup passes its two-year milestone since it was launched in August 2020. Zeus’ growth also reached a key milestone last month after it expanded into Europe, handling freight routes in France, Italy and the Czech Republic for the pioneering international fashion retailer Primark.

This angel round had participation from investors: Robin Ladow, Founder of Marl Capital and Lead Investor; Ahmed Abou Hashima, Chief Executive Officer of Egyptian Steel; Jai Shroff, Global CEO of UPL Limited, a global investor in sustainable development; Nick Crosby, Chief Sales Officer at Data Techniques; James Burrows, Founder and Chief Executive Officer of Vertical Futures, the industry-leading vertical farming startup; Jordan’s former Transport Minister Sahel Al-Majali; and Duncan Lindsay, Founder of Networks Centre.

Clemente Theotokis, Co-Founder and joint-Managing Director, said: “Zeus has seen significant growth since its launch. This investment will further fund our expansion into Europe, where we are already rapidly gaining new clients, and the development of new SaaS solutions to further digitise our clients’ supply chains and accelerate the path to implementing sustainable freight.”

Zeus now serves more than 40 enterprise-level clients, including Primark, P&G, Decathlon, AB InBev and Apollo Tyres, handling over 660,000 tonnes of cargo annually worth circa £6bn.

The platform offers a near ‘zero-touch’ approach to managing road freight, with complete end-to-end tracking, reconciliation and system integrations. It reduces road freight administration for both shippers and hauliers, while helping small-medium fleets grow quickly with fast payment terms.

Ahmed Abou Hashima, who steered Egyptian Steel to securing 25% of Egypt’s national steel production and is now one of the biggest industrial companies in the Middle East, said: “Globally, Zeus may be a later entrant to the freight automation sector, however they are showing a true grasp of the need for layers of innovation and invention meshed together with skilled teams and clear strategic planning. The rapid growth of the technology and customer base convinced me that Zeus represents an excellent vision for the future of freight, globally.”

Zeus Co-Founder and joint-Managing Director, Jai Kanwar, added: “We could not be more excited about the completion of this round. These leaders present great strategic value to a fast-growing startup like Zeus as successful business minds as well as savvy financiers. I’m thrilled about what the future holds for Zeus now that we have these amazing partners onboard and the chance to make our vision truly come alive.”

Furniture company gains inventory visibility

Rapidly expanding furniture company Oliver Space, which offers a fully circular home furnishing experience, is enjoying complete inventory visibility for the first time since implementing Synergy’s SnapFulfil WMS suite.

The San Francisco-based business – which not only delivers and assembles its premium quality furniture for customers, but also picks up and refurbishes used Oliver items to be made available at discounted prices – had struggled with inventory, picking and staging accuracy as the refurbishment returns side of the business ramped up.

However, the flexible and highly configurable SnapFulfil WMS has given Oliver Space the multiple tiers of stock and storage categories they require for precise inventory reconciliation. For customers, this means an even better experience as fulfilment is seamless, faster and more accurate.

David Guckian, Product Manager at Oliver Space, says: “We can now separate out, both in the system and the warehouse itself, all the different levels of stock and returns, which immediately optimised our inventory management capacity. We’d outgrown our initial 18,000 sq ft warehouse, but on moving to the new 30,000 sq ft DC realised a more consistent and reliable set of processes was required – and SnapFulfil ticks all the boxes.

“We looked at the full range of WMS solutions available, but around our key requirement of customisation, the so-called top tier systems were too labour intensive and costly to justify implementing. We treated it as a proof of concept and SnapFulfil quickly became the provider of choice because of their ability to work with us and facilitate all the process quirks and anomalies we required for a niche and complex business operation.”

The Oliver Space implementation was handled remotely, which is just as effective as on-site delivery as Synergy is a domain leader in digital onboarding. This saves customers time, money and resources, as well as aligning with their sustainability credentials.

Oliver Space was up and running in just under two months – even allowing for its more cautious approach to go live and use the test system to run live operations concurrently with its existing ERP until it had completed all necessary development internally.

Guckian explains: “The SnapFulfil team is highly responsive and together we worked through the various challenges that our operations model brings quickly and efficiently. They helped our engineering team implement API and other software so they would integrate fully, plus all the go-live training, UAT and testing was done in the staging environment – so that we were able to fine tune and dovetail everything in advance without interrupting our day-to-day operations.

“Consequently, when we were ready to go live it all went to plan and was like flicking a switch because of all the joint preparatory work we’d put in.”

Oliver Space is building the circular economy of furniture for a more sustainable future. With refurbished pieces becoming increasingly popular among an environmentally and fiscally conscious consumer base, SnapFulfil’s renowned reverse logistics capabilities are more necessary than ever. It also has the ability to scale up on user licence costs effectively during busier periods.

Guckian says: “As an exclusively online business we’re tech-centric, so Synergy and SnapFulfil are a natural fit and they understand where we’re coming from. Demand continues to grow, so we’re considering a second DC in Los Angeles early 2023, again powered by SnapFulfil, but I think we could be using their self implementation program that allows customers to onboard the system themselves.

“All we’ll need is their detailed rules engine training and we’re good to go. That’s how configurable their software is, and it will give us the control, independence and system expertise to manage our own roll out.”

 

Zencargo partners with Tive

Zencargo, the London-based digital freight forwarder helping organisations make smarter decisions through a real-time overview of their supply chain, has recently entered into a partnership with Tive, the visibility solution provider delivering critical shipment location and condition data via its real-time, best-in-class sensors.

The supply chain industry has experienced disruption over the past two years, which has led to increased costs and longer lead times from origin to destination. Shipments are at risk of delays that can affect the quality of goods, especially perishables, which are required to be kept at certain temperatures and conditions.

By partnering with Tive, Zencargo will offer customers deeper insight into the location and condition of critical goods. Tive works with trusted brands globally to track their shipments in real-time to eliminate cargo delays and damages. Through its industry-leading, hyper-accurate location and condition monitoring trackers, Tive enables businesses to monitor inventory throughout its journey, meet quality and compliance requirements, and improve delivery satisfaction with customers. Tive’s Solo5G sensor also offers geofencing capabilities, provides alerts on arrival and departure times, and sends notifications in the event of route deviations.

Zencargo’s digital platform connects all stakeholders across the inbound supply chain. The platform is designed to help stakeholders access information across the supply chain to optimise performance. Businesses will have a precise overview of their shipments’ location and access data and insights through a real-time collaborative platform to prevent issues before they arise and minimise lost sales from damaged or delayed goods.

Alex Hersham, CEO and Co-Founder of Zencargo, comments: “With this partnership, we’re able to add greater visibility to our customers’ supply chains on top of the existing services we offer. By ensuring they have all the information they need to make agile decisions, delays and damage to goods can be prevented and customers will receive goods in the most efficient and timely way.”

“Tive’s complementary supply chain visibility services enable Zencargo to deliver even deeper value to their customers,” said Krenar Komoni (pictured), CEO & Founder of Tive. “The ability to view hyper-accurate location and condition tracking – in real time – from within the Zencargo platform helps ensure that products arrive on time and in full, preventing issues before they arise.”

Zencargo serves many industries in which shippers are moving high-value, high-risk cargo- such as fashion, luxury goods and beauty products,” said Krenar Komoni, CEO & Founder of Tive. “The higher the value of the cargo, the greater the risk. Real-time, in-transit visibility is invaluable for these shippers, ensuring that products arrive on time and in full.

Complete solution for pharma industry

Further to the announcement of its partnership with Zencargo, Tivehas unveiled a portfolio of real-time cold chain management logistics solutions for pharmaceutical, biologicals, and cell gene therapy companies. Tive’s multi-sensor Solo 5G trackers capture and transmit hyper-accurate location and temperature data of shipments in real time -enabling customers to actively monitor in-transit shipments, take action when deviations occur, and identify areas for supply chain improvements.

With this announcement, Tive now covers the full range of temperatures required to protect all critical cold chain shipments – including dry ice and cryogenic shipments. In addition to lithium and non-lithium Solo 5G trackers (TT-7000/TT-7100) already covering the temperature range of -30°C to +60°C, Tive is adding new trackers with probes that will reach -200°C to monitor dry ice and cryogenic shipments.

“Tive dedicated a tremendous amount of energy to create hardware and software offerings that give biotech, pharmaceutical, and cell gene therapy companies a complete cold chain solution – as well as a tremendous competitive advantage,” says Komoni. “As the demand for low and ultra-low temperature shipments increases, it becomes even more critical for companies across the globe to have complete in-transit visibility – so they can deliver high-quality products that assure patient safety.”

“Biocair wants the best of the best, and that’s why we use Tive: they offer a full cold chain solution that enables us to be proactive rather than reactive at every point in the supply chain,” says Robert Pagan, Packaging Solutions Engineer at Biocair. “We are an extremely customer-centric company, and by using Tive we demonstrate to our clients that we are on the cutting edge of technology and medicine to better serve them, and to set ourselves apart from the competition.”

Approved for use on more than 130 air carriers, Tive’s solutions are GxP compliant and all the components (hardware and software) are developed and tested following the Good Automated Manufacturing Practice 5 (GAMP 5) model. A 3-Point NIST-traceable Certificate of Calibration is included with every Tive Solo 5G tracker, and both trackers and probes are fully calibrated by an ISO 17025 accredited laboratory. In addition, the Tive cloud-based application complies with both FDA 21 CFR Part 11 and EU Annex 11 requirements. Tive is SOC 2  Type 2 and ISO 27001 compliant.

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