TGW presents new range of robotics

Expanding its expertise in robotics, the TGW Logistics Group has revealed a comprehensive range of mobile robots called Quba. Described by TGW as intelligent and versatile, the  robots can transport totes, cartons and pallets autonomously and handle a wide range of tasks, including supplying packing or returns workstations as well as automatic palletising and depalletising stations.

TGW says it looks at mobile robotics from a holistic perspective and, through systematic process automation, provides answers to current challenges such as the increasingly difficult search for new employees, rapidly changing consumer behaviour or the dynamic development of e-commerce.

Family of solutions

The Quba family is made up of AMRs (Autonomous Mobile Robots) and AGVs (Automated Guided Vehicles). Intelligent TGW software handles fleet management and controls the robots both individually and as a network.

“Mobile robots are a key technology for high-performance, flexible and future-proof intralogistics,” emphasises Harald Schröpf, Chief Executive Officer of the TGW Logistics Group. “By expanding our range in the area of driverless transport systems, TGW now offers a full package of high-performance door-to-door solutions that can also be integrated seamlessly into existing systems, both on a software and on a mechatronic level.”

TGW and SAFELOG: a strategic partnership

Recently, SAFELOG and TGW signed a strategic partnership agreement to foster their close collaboration. SAFELOG’s AGVs are already in use at many customer locations and have proven their reliability, whether in the automotive industry, machine engineering, production or intralogistics. Users benefit from scalable automation, high availability and short project times.

“We are very happy to have gained TGW, one of the leading general contractors in intralogistics, as a partner,” affirms SAFELOG Managing Director Mathias Behounek. “That shows that mobile robots are no longer an innovation project, but rather a tried and trusted mass market technology.”

Schröpf adds: “Our partnership with SAFELOG, one of the leading AGV specialists, opens up new possibilities for mobile robotics in intralogistics. Our customers will benefit from efficient, reliable and high-performance door-to-door solutions.”

Customer references

The advantages afforded by the Quba family have won over not only the Swiss coffee machine manufacturer Thermoplan, but also the workwear specialist Engelbert Strauss. For over a year now, mobile robots have been supplying the workstations at its CI Factory in Schlüchtern with goods.

The fashion company put its trust in TGW once again for its dispatch centre system in Biebergemünd: 26 Quba robots handle the autonomous transport of totes to the returns workstations there.

www.tgw-group.com

Bergzeit expands operations with Fortna

With rising shipping volumes and continued expansion of the product range, Bergzeit GmbH based in Otterfing, Bavaria, is tackling its steady rise with logistical know-how by expanding its warehouse and shipping capacities. This leading online supplier of mountain sports equipment, part of the South Tyrolean Sportler AG, has commissioned Fortna with developing the logistics concept together with implementation support.

A high-performance shuttle warehouse is at the core of the new processing system, which was integrated during ongoing operations, and features more than 57,000 new bin locations and an intelligent batch picking system. The new ergonomic goods-to-person workstations also ensure optimised workflows. The new systems were integrated during ongoing operations and were successfully put into operation in September 2022, notwithstanding the various negative factors affecting the logistics industry at present.

Founded over 20 years ago, Bergzeit has established itself as the leading online supplier of mountain sports equipment. More than two million customers can choose from a range of over 40,000 articles from over 500 brands. Two stores in the south of Munich complement the successful web shop. In 2017, a new building in Otterfing housed the administration and logistics functions, with the support of Fortna already in place.

Increased capacity for Bergzeit

“We had been steadily growing for years, and in the meantime had reached our limits in terms of logistics capacity. On top of that, since the COVID pandemic, many people have shifted their sporting activities to the outdoors,” explains Holger Cecco-Stark, Head of Projects & CSR, Bergzeit. “We needed a sustainable solution for the resulting increase in shipping volume and stock. Fortna had already taken our future requirements into account in the 2017 design concept, which was the best reason for us to start the new expansion phase with our tried-and-tested team in place.”

The available property for the Bergzeit company headquarters had already been utilised to the maximum for the new building in 2017. As anticipated five years ago, it was therefore now necessary to create additional capacity within the existing building in the current project phase. With a growth forecast up to 2025 as a projection, the Fortna team developed a phased solution for the integration of a compact shuttle warehouse with up to 3,000 double cycles/hour, capable of processing 800 shipments/hour.

Over the course of the project, the excellent cooperation and exchange with the Otterfinger community deserve particular mention. “Together, we achieved a perfect balance between capacity and dynamic performance, allowing the available space of 2,000 sq m to be used to its full height. With over 57,000 additional bin locations in the shuttle warehouse, Bergzeit has doubled the total capacity in the warehouse and will remain competitive in the long term,” says Project Manager Andreas Spitzki, Senior Manager, Fortna.

More effective shipping

Fortna has designed a goods-to-person order picking solution for more efficient shipping. The solution considers the individual requirements of each order type (single item or multiline orders, different sized cartons as well as shipment in bags). It enables powerful sequencing and ensures, where possible, the consolidation of a wide range of different items such as textiles, hard goods and bulky goods.

Items are picked into containers and then transported to new ergonomic workstations via a conveyor loop. They are scanned and distributed to as many as 21 different destinations to make up the shipment. On account of the many different types of shipments processed manually, the ergonomic adjustability of work areas is paramount for the individual set-up of workstations and employees’ occupational health. The experts from Fortna were key brainstorming partners for Bergzeit in terms of processes, from the initial concept and the drawings in 3D to the test setup and the implementation of the new workstations.

“Creating additional capacity and making the most of the existing potential was our top priority,” concludes Holger Cecco-Stark. “Together with Fortna, we have ensured that our new logistics operations enable us to adapt flexibly to ever-changing demands and are in the best possible position for future growth.”

www.fortna.com

DHL flies gorilla to new London home

A Western lowland gorilla named Kiburi has made his debut at ZSL London Zoo after global logistics expert DHL Express flew the 193kg silverback to London as part of an international breeding programme for the Critically Endangered species.

The 5ft 4ft (1.62m) tall ape has arrived to lead the conservation zoo’s current troop, females Mjukuu and Effie, and youngsters Alika and Gernot, in the family’s Gorilla Kingdom home – with high hopes the match-making effort will lead to a further increase to the gorilla population.

DHL gave 18-year-old Kiburi, who travelled from Zoo Loro Parque in Tenerife, the VIP treatment for the 1,903-mile (3,062km) door-to-door journey – travelling in a custom-built crate supported by a dedicated team of zookeepers, aircraft engineers, cargo handlers, security teams, pilots and drivers.

“Kiburi enjoyed an in-flight meal of nutritious leafy greens, snacked on leeks and a banana and had a refreshing drink of cold fruit tea during his first-class trip,” explained gorilla keeper Glynn Hennessy.

“After spending his first few days at London Zoo settling into his new digs behind-the-scenes, Kiburi today ventured into the troop’s indoor play-gym for the first time, where he enjoyed a breakfast of juicy red peppers and tested out the area’s new rope swings – a housewarming gift from the ZSL team.”

Arriving in London late on Friday 18th November, the silverback slept over at Heathrow Airport before arriving at the Zoo at 8am the following morning; a team of vets and zookeepers at London Zoo was on hand to receive the special delivery, and after giving Kiburi a check-up, introduced him to his new Gorilla Kingdom home.

Gorilla to lead the troop

The exciting move was four years in the making. Following the passing of London Zoo’s male Kumbuka in 2018, ZSL London Zoo began the search for the perfect male to take his place, working with the European Endangered Species Breeding Programme (EEP) co-ordinator for Western lowland gorillas, which holds detailed records on each gorilla in the programme.

“We wanted to find a gorilla to lead the troop in Kumbuka’s stead, which is an important part of a healthy gorilla group’s social structure,” said Hennessy.

“We were excited when they suggested Kiburi, a playful but authoritative silverback who had just come of age. But we wanted to make sure, so we flew out to meet him last November and spent five days getting to know him and watching how he interacted with other gorillas.

“We found him to be a calm, friendly individual and a great fit for our own gorilla family’s dynamic. He loves a lie-in in the mornings and is more active in the afternoon, which is why we spent the past few weeks installing lots of fun new climbing apparatus for him to enjoy – when he ventures out of bed!”

Kiburi will spend the next few weeks exploring the rest of his new Gorilla Kingdom home – which includes a lush private island, complete with hidden caves, giant jungle gym and a flowing stream. His slow introduction to his new troop will be in time for their first family Christmas.

First-class care

“Like any blended family, when getting to know each other it’s important to take thing slowly, so we’ll be keeping a close eye on the troop and introducing them to each other face-to-face at a pace that they’re comfortable with.

“We’re so pleased Kiburi has joined us here at London Zoo, and are grateful to DHL for the first-class care they gave our oversized package throughout this carefully planned delivery.”

ZSL London Zoo’s Zoological Operations Manager Dan Simmonds, who oversaw the move, added: “Western lowland gorillas are sadly declining in the wilds of central and western Africa and face threats from poaching, disease, deforestation and climate change.

“ZSL is working to protect the species at ZSL London Zoo by taking part in this vital global breeding programme, while investigating wildlife diseases at ZSL’s world-leading Institute of Zoology, working with partners in the field to strengthen wildlife protection and surveillance, and empowering local communities to combat wildlife crime.

“In time we hope to hear the pitter patter of tiny gorilla feet once again in Gorilla Kingdom – adding to the dwindling population numbers of this Critically Endangered species.”

Roy Hughes, EVP Network Operations & Aviation Europe at DHL Express said: “Helping Kiburi move to London has been a huge privilege. The logistics effort behind transporting him was no mean feat but our team of experts, working closely with ZSL London Zoo and Loro Parque, went to every length to ensure his journey was safe and comfortable. Everyone at DHL is very invested in this conservation move, and we look forward to seeing Kiburi enjoying his new Gorilla Kingdom home.”

www.dhl.com

Mapping Here and Everywhere

David Priestman met with HERE Technologies at the Gartner Supply Chain Xpo in London to see how a sleeping giant in mapping and location technology has set eyes on becoming ‘the number 1 in location’.

Seldom have we seen a supply chain crisis like the one faced today, involving all aspects of global trade and exacerbated by the pandemic and Russia’s invasion of Ukraine. Companies need to take the time to build more resilient operations to withstand future shocks. Fleet managers face a lot of pressure, whether it’s knowing the toll roads to avoid or getting things delivered on time. Location data is making this more seamless with the precise location, ETA and tracking of vehicles much improved. Technology such as 5G will only strengthen this further.

HERE Technologies is a name you may not know of, yet you quite possibly have used the company’s mapping technology while driving. 35 years young, with 6400 employees in 52 countries HERE wish mapping to be seen as an end in itself, with users paying for precise location. The company created the first digital map more than 35 years ago and has been in the SatNav market since 1994. It was part of Nokia for a while. Now it is owned by strategic investors including Audi, BMW and Daimler.

Christoph Herzig, pictured, is Head of Product Management, Supply Chain Solutions at HERE. He told me that the company has been offering mapping and positioning services and Application Programming Interface (APIs) to logistics companies for 10 years. The technology is integrated into SAP and Oracle’s TMS as well.

“We have our own platform with several hundred thousand users and want to become the number 1 in location,” Herzig said. HERE’s mapping features HD and 3D images, uses 900 data attributes and is approved as an AWS supply chain partner. “This means it is good for autonomous vehicles,” Herzig stated, “the HERE HD Live Map is centimetres accurate.”

TMS Partners

Current partners/customers include TMS suppliers and fleet managers. “They use our routing, geo-coding and vehicle problem solver options,” Herzig added. One customer is Active Logistics, a German TMS supplier. By using HERE, Active can enable multi-stop planning for couriers like UPS and auto-planning of routes.

“We want to sell directly now, to 3PLs/LSPs too,” Herzig continued. “Our target buyers are C.O.O.s and C.I.O.s.” HERE offers IoT tracking capacity for assets and parts. “You can navigate to the final metre and we’re offering more shipment visibility, adding air and marine schedules too,” he claimed. Data security and anonymisation for GDPR is also promised.

Data is key

The transport and logistics industry is increasingly reliant on location data and needs end-to-end visibility. Company assets can be viewed in a detailed, comprehensive, and accurate manner, and as the technology runs in real-time this gives businesses the visibility they need to manage their connections.

“Fleet managers still have a lot of concerns about the disadvantages of electric vehicles,” Herzig asserts. ”Location technology can take that burden away and make it easy to move to electric vehicles. Electrifying the last mile would have a profound impact on the CO2 emissions in many cities. With HERE’s Routing API, for example, you can input the consumption model, which depends on the ascent, descent, acceleration and deceleration along the route in addition to auxiliary power usage like air conditioning to calculate an EV-optimized route. This can extend the range of the vehicle. This works well because our map data contains all necessary information about slope, curve angle, and speed limits of each road in your city, correlated with historic traffic flow. We want to be like Intel. The advertising motto should be ‘it’s HERE inside’!”

GoRamp secures CEE award

Logistics technology start-up GoRamp has been selected as the best solution for the management of logistics and supply chain in Central and Eastern Europe.

CEE Logistics & Supply Chain Management Excellence Awards organised under the auspices of Translog Connect has selected a transportation process optimisation tool developed by the Lithuanian start-up GoRamp as the best logistics Service Provider of the year. The award is annually conferred upon an innovative service that proves its effectiveness in the optimisation of customer supply chain, ensuring saving of costs and resources as well as sustainable business development.

“This award is an important recognition for us and the entire logistic technology developers’ community in the Baltics,” said Jevgenij Polonis, CEO and co-founder of GoRamp. “Our contribution to the development of supply chain innovation in Central and Eastern Europe is taken into account and appreciated. That is a strong step forward towards the GoRamp vision to digitise the logistics processes of manufacturing and trading companies, which are currently based on unadvanced and inefficient manual work and outdated methods.”

GoRamp subscription model

GoRamp has developed a tool based on a monthly subscription for logistics units of manufacturing and trading companies. The companies may choose the solutions based on their supply chain processes and challenges. The modules include planning of warehouse arrivals, management of carrier contracts, automated inspection of invoices, and integration of the different systems. According to the feedback received from customers from 19 countries, the system allows for saving up to 70% of operational work, cut waiting time by 20%, avoid downtime and fit the agreed budget.

For the awards, GoRamp presented a success story of Schoeller Allibert, one of the largest global plastic recycling companies, that operates in 50 countries. Installation of the GoRamp system resulted in warehouse effectiveness. Schoeller Allibert managed to increase the efficiency of warehouse operations by more than a third, reduce the queues of trucks by 90%, and cut the waiting time of drivers by 40%.

Translog Connect is an annual international congress of the supply chain industry aimed at discussing the progress of transport, logistics and supply chain management in Central and Eastern Europe. The summit attracts over 400 participants from more than 17 countries.

www.goramp.eu

Free Zone in Oman

With investors and manufacturers across the globe searching for stable and sustainable business environments, Salalah Free Zone in Oman explains why it has become a favourite destination for investment and industry worldwide.

Established in 2006 in the Sultanate of Oman, Salalah Free Zone (SFZ), a member of Asyad Group, is a 21-million-sqm industrial and logistics hub offering top financial and technical benefits to investors and leveraging a strategic location overlooking the main international trade route. SFZ today hosts over 75 companies, from leading energy plants and manufacturing facilities to prominent logistics companies, all seizing our unique advantages to access a host of export markets.

While countries across the globe suffer from political instability and high energy costs, Oman has become a coveted home for investment thanks to its strong economy, energy security, investment-friendly legislations and advanced transport and ICT infrastructure. More specifically, the southern Omani city of Salalah is an ideal base of operations for any export-oriented business, as it opens to the Indian Ocean and captures the main East-West shipping lane. SFZ leverages the city’s strategic location that offers easy and quick access to the world’s largest consumer markets in Africa, India and Southeast Asia.

Adding to these innate advantages, SFZ offers investors a range of benefits that enable them to increase their global competitiveness, starting with a secure and competitively priced supply of energy and skilled low-cost workforce to highly flexible incorporation requirements. Businesses in our Free Zone can enjoy 0% corporate tax and 0% customs duties, in addition to 100% foreign ownership and no minimum capital requirements.

SFZ also supports businesses with ample space for all manufacturing and industrial projects by providing comprehensive physical infrastructure options, including customized packages of quality office space, warehousing and developed land to meet client-specific needs. The Free Zone is designed to accommodate all types of industries, with a particular focus on manufacturing, logistics, chemicals, pharmaceuticals and renewable energy projects.

Free Zone benefits

Another lever for SFZ is the strong connectivity capabilities it has to offer. Oman has positioned itself perfectly to be a leading gateway to global markets by concluding free trade agreements with numerous countries, including the US, Singapore, Iceland, Norway, Switzerland & Liechtenstein. Moreover, the Sultanate has developed a strong transport system with an advanced road network ranked 10th on the World Economic Forum’s Quality of Roads index, stretching across the country and connecting it with Saudi Arabia, UAE and Yemen.

In Salalah, excellent road transport capabilities are complemented by Salalah International Airport, a state-of-the-art passenger and cargo airport located merely 20 km away from SFZ. The 23,000-sqm facility features a premier cargo complex with an impressive annual cargo capacity of 50,000 mt. Our clients can utilize the conveniently located airport to support their businesses with express access to over 200 international destinations.

Meanwhile, outstanding maritime transport capabilities are just around the corner, 10 km away from SFZ. The Port of Salalah is the third largest port in the GCC, processing over 4 million containers and 16 million mt of dry and liquid bulk annually. It is also equipped with ultramodern infrastructure for niche exports and imports, specifically catering to new green markets. For example, SFZ is now an ideal base of operations for green ammonia exporters, as the port is equipped with four jet pipelines leading to a pipeline corridor, as well as 4.6 km of pipes connecting the Port of Salalah directly to SFZ where businesses have 230,000 m3 of storage available to meet their liquid bulk needs.

The port was recently ranked the world’s 6th most efficient port, boasting exceptional processing speeds and cutting-edge equipment and IT systems. It is located at the heart of the global trade map and offers short shipping times to major markets, with 6 days to India, 16 days to China, 18 days to the US and 21 days to the Netherlands.

Salalah Free Zone stands today as a major regional industrial and a modern logistics cluster where global players and potential investors can operate easily and securely away from turmoil, uncertainty and supply chain vulnerabilities.

DHL Supply Chain develops carbon neutral warehouses

The real estate experts of DHL Supply Chain, the global contract logistics provider, have developed a carbon neutral real estate portfolio of 400,000 sq m to support customers’ growth requirements across six European Tier 1 markets. Located in central logistics areas, all sites will benefit from excellent multi modal transport connectivity, designed to serve customers across different sectors.

All buildings will have modern technical specifications, reflecting a campus concept and become mission-critical hubs for DHL Supply Chain and its national and international customers. The 14 units, constructed across 10 development sites, are located across major logistics markets in Germany, Netherlands, Sweden, Finland, Italy and Poland. All buildings will meet key sustainability criteria such as BREEAM Excellent and EPC A, comply with EU taxonomy and undergo a Carbon Risk Real Estate Monitor (CRREM) assessment.

“The development of 400,000 sq m of carbon neutral warehouses is an important strategic step as we aim to meet our customers’ growing demand for more sustainable warehouse space in strategic markets,” says Hendrik Venter, CEO DHL Supply Chain EMEA. “All assets we develop are underpinned by excellent fundamentals; be it sustainability, digitalisation, location, demographics or tenure. Connectivity or proximity to key sales markets help us improve delivery times for our customers, while a close eye on the surrounding social factors and communities in which we operate help us to generate attractive jobs and ensuring us access to a loyal and capable workforce. These factors help us and our customers to be even more successful and lead the way into a more sustainable future.”

DHL Supply Chain finds strategic partner

For a first tranche of this 400,000 sq m warehouse portfolio, DHL Supply Chain has already found an investor and strategic partner. Allianz Real Estate, acting on behalf of several Allianz Group companies, and DHL have entered into a purchase agreement for the sale of the first half of the portfolio. The warehouses, which are set to be completed between Q1 2023 to Q1 2024, will represent one of Allianz Real Estate’s largest single logistics sector acquisitions, in terms of gross leasable area, to date: in total the five facilities will cover over 200,000 sq m.

DHL Supply Chain will occupy at least 85% of the facilities developed for Allianz Real Estate on long-term leases post completion.

“We are very proud to be able to offer our clients effective growth opportunities, with warehouses that are not only located in core markets and fulfil our clients’ needs, but also meet the highest ESG and sustainability criteria,” says Joe Mikes, Global Head of Real Estate Solutions at DHL Supply Chain. “This enables us and our customers to create business opportunities that are compatible with our Sustainability Roadmap, which aims to make every aspect of the supply chain more sustainable which of course also includes our real estate. We are very much looking forward to many more such projects in the future.”

www.dhl.com/us-en/home/supply-chain.html

Element Logic integrates Addverb AMR solutions

Element Logic will integrate Addverb solutions for AMRs (autonomous mobile robots) into its existing portfolio, alongside a fleet management software platform. It says this is to enable customers to decrease operational cost and boost overall profit.

The partnership with Addverb opens up new opportunities for Element Logic to offer its customers highly flexible solutions for material handling, as well as consolidation and sequencing buffers before and after the picking process from an AutoStore solution.

“Through the use of AMRs, we can help our customers improve their internal processes, achieve greater efficiency and offer them order processing that is both swift and reliable,” said Hans-Jörg Braumüller, Group Design & Consulting Director, Element Logic.

Addverb: A unique logistics combination

Addverb offers a unique logistics combination of fixed and mobile automation and advanced enterprise software. Its expertise involves providing end-to-end warehouse automation solutions based on Industry 4.0, IoT, and robotics. Addverb has provided warehouse automation solutions to customers engaged with fast-moving consumer goods such as Unilever, Flipkart, Amazon, PepsiCo, Coca-Cola, Dabur, and more.

“We are thrilled to enter this partnership with Element Logic and proud to work together with such a prestigious player in the industry, renowned across Europe and globally,” said Pieter Feenstra, Addverb’s CEO in the EMEA region.

“Our ability to serve market demand will exponentially increase, offering access to a complete solution which combines AutoStore systems and mobile robots. We believe the strong portfolio, innovation expertise, and depth of resources we are bringing together through this partnership will allow us to create even more value for our customers.”

High degree of flexibility

AMRs stand out due to their high degree of flexibility in projects that involve a variety of goods flows. They are controlled by an intelligent fleet management system, with swarm technology and laser navigation integrated within each AMR. Furthermore, AMRs also do not require fixed, pre-determined lines. Rather, they can determine their route during flight and, if they identify an obstacle, can adjust their path in order to avoid the object.

“After intensively searching the market for a partner who can support Element Logic in international projects, we have found a well-established technologically and reliable partner in Addverb,” said Håvard Hallås, Chief Commercial Officer, Element Logic.

“This is an important step to provide an even stronger competitive advantage for customers by expanding our end-to-end warehouse automation portfolio. We are excited and look forward to growing together with Addverb and the opportunities the partnership will bring.”

www.elementlogic.net

https://addverb.com/

 

Supply chain challenges in the luxury goods market

Following the pandemic-related slump in 2020, the luxury goods industry has regained its former strength. The global market for personal luxury goods, which includes luxury fashion, decorative luxury items such as jewellery, watches and writing instruments, and beauty items, reached a value of €310bn this year and all indications are for further growth. According to current estimates, the market will grow to €480bn by 2030.

Increasing customer demand and current global uncertainties have made supply chain management a strategic core function, which poses major challenges for luxury brands. This is one of the conclusions from the recent study “Personal luxury: Supply Chain challenges & how to prepare for the future”, developed by Arvato Supply Chain Solutions in cooperation with the international strategy consultancy Roland Berger.

“The market for personal luxury goods offers significant opportunities for growth,” explains Julia Boers, President of Consumer Products at Arvato Supply Chain Solutions. “We commissioned Roland Berger to conduct a study to learn more about current and future developments and obtain detailed information about the market in which we already serve clients.”

The strategy consulting experts analysed the European and American luxury markets intensively. “Important industry experts from different areas were also interviewed, individually speaking to current market developments and their effects on supply chain management,” says Dr. Richard Federowski, Partner Consumer Goods and Retail at Roland Berger.

Four key trends were identified that will have massive impacts on the market for personal luxury goods until 2030. One of them is the emergence of a younger buyer group who holds higher expectations from luxury brands – they not only expect a unique and consistent customer experience through all touchpoints, but also react very sensitively to issues surrounding sustainability. There is also a revelation that selling standardised products worldwide will no longer suffice; local product collections will be expected. This will lead to greater complexity in products.

In addition to stationary trade, omnichannel commerce – the combination of online and offline channels – has become an important growth engine for luxury brands. Buyers demand seamless interactions between the channels coupled with the ability to contact the brand directly online. With the move to increased online sales, expectations for short delivery times and highly flexible shipping options are also increasing.

The fourth emerging factor is new market uncertainties which luxury brands must navigate. Geopolitical and pandemic crises have already led to instabilities in the business environment, and these have had a strong impact on sales processes in various regions or have put a strain on existing logistical processes.

Turning challenges into opportunities

“These complex and multidimensional developments pose major challenges for luxury brands and retailers,” explains Abbas Tolouee, who worked on the study as a senior consultant at Arvato Supply Chain Solutions. “We have identified four critical points that companies must turn into factors of success in order to remain competitive in the long term.”

Luxury brands and retailers face the challenge of offering a luxurious customer experience embodying the brand’s DNA across increasing numbers of sales channels – from initial customer contact, through order placement and including after-sales service. They must have control over all customer touchpoints within the supply chain, which is only possible when there is end-to-end integration of all IT systems and corresponding interfaces. Particularly an online shop must have real-time product availability, provide order status information, and offer several shipping options.

Additionally, speed and punctuality in last mile delivery are essential. The second challenge is inventory management across different regions and channels. To accomplish this, luxury brands and retailers must synchronise all data in real time and invest in intelligent inventory optimisation technologies and forecasting tools to anticipate demand, plan supply and detect fraud.

To get a handle on rising operating costs, luxury goods manufacturers should increase their operational efficiencies through automation and digitalisation. Warehouse services solutions should include a cloud-based IT infrastructure with fully integrated and automated supply chain processes that ensure high operational efficiency. This also ensures that errors and product losses are minimised, and inventory control is optimised. Transparency surrounding the CO2 footprint is also extremely important, especially for the younger target group. It is not enough to know the origin of the product and to measure its impact on the environment. Companies must monitor sustainability throughout the entire supply chain and define a company-wide framework to meet the expectations of their customers.

“This is where partnerships with experienced logistics service providers such as Arvato Supply Chain Solutions offer an advantage,” explains Tolouee. “We not only support our clients in developing holistic sustainability concepts for transport, packaging and storage optimisation, but we also offer a number of practical solutions which we have already developed to assist our clients in mastering these challenges.” Those solutions also form part of the study, and selected examples are reviewed in depth.

CLICK HERE to read the complete study: “Personal luxury: Supply Chain challenges & how to prepare for the future”.

Three 2023 transportation trends

Anyone who works in the transportation industry knows that supply chains have never exactly been ‘normal’, writes Stephan Sieber (pictured), CEO of Transporeon. However, any semblance of normality or regularity that they did possess flew out of the window in 2022. From the war in Ukraine to petrol and driver shortages and rising inflation, transportation networks have remained under pressure.

This has all seen supply chains enter mainstream consciousness like never before. They have dominated global news cycles, while elevating supply chain leadership to the C-suite and boardroom.

The big question for transportation professionals as we head into the new year is what does 2023 have in store? Although it’s hard to know for sure, here are three trends that are likely to shape the supply chain industry over the next 12 months.

1. From resilience to optionality

The need for supply chain resilience has become a common theme within the industry. Building resilience into their operations, either through new business strategies or new digital capabilities, is now a key priority for all shippers, carriers and logistics service providers.

However, this will go a step further in 2023. The focus will be on creating optionality so that companies have the flexibility and freedom to choose alternative strategies before they are forced to change and recover. One example is multi-shoring. With the geopolitical situation remaining tense and unpredictable and costs rapidly rising in some formerly ‘low cost’ regions such as Asia, it is getting harder for many Western businesses to justify a single sourcing strategy. As such, many of them will gradually look to build capacities and alternatives in Europe or the Americas to secure revenue streams.

Creating this optionality will require deep real-time insights into markets and processes, along with interoperability between business partners and their digital systems. Ultimately, it comes down to adopting technology that has been proven effective. For example, 57% of carriers are now leveraging freight exchange platforms to find additional capacity when their own network reaches exhaustion. By embracing digital platforms and industry networks, supply chain stakeholders will be better placed to shape their own destiny – even when faced with the various external factors that are likely to cause further disruption.

2. Collaboration takes centre stage

For many years, true cross-business collaboration has been a much preached but rarely practiced exercise within transportation. But, as we look to the new year, collaboration will no longer be optional. It’ll be essential to more effectively addressing the challenges facing businesses – a notion that 71% of supply chain stakeholders ‘strongly agree’ with.

There’s certainly room for improvement. Just 17% of supply chains stakeholders rate their level of collaboration with 3PLs and carriers as ‘very high’ – with barriers such as poorly integrated IT systems, misaligned metrics and a lack of data sharing topping the list.

But collaboration is what will enable businesses to bridge the gaps that exist between shippers, carriers, logistics service providers. The gaps that hold many of the industry’s biggest challenges and opportunities. Enhanced collaboration through data sharing, for example, can empower supply chain stakeholders to reduce empty miles, increase cost efficiency and make more intelligent strategic decisions. Similarly, leveraging neutral platforms can connect companies at different stages of the supply chain to help ensure that everyone is pulling in the same direction.

Rather than just focusing on the digital aspect, this will require a hybrid approach that brings technology and humans together. As McKinsey explains, looking at digital through a human lens can help businesses enable greater trust, better communication and enhanced collaboration – representing the largest untapped and overlooked source of value in modern supply chains. That’s why, over the next 12 months, more transportation companies will make collaboration a key priority.

3. Environment vs economics

One positive we can take away from 2022 is that it has been a positive year for supply chain sustainability. Progress has been made on the road to decarbonisation, with 59% of carriers and 54% of shippers now able to calculate transport-related CO2 emissions (up from 45% and 37% respectively in 2021). However, despite the recent attention and investment, the market can’t ignore the current financial situation. With inflation at its highest level in decades and a recession looming, we have to expect that some environmental initiatives unfortunately will slow down.

But financial performance and sustainability shouldn’t be pitted against each other. It doesn’t have to be either/or. That’s why the most forward-looking companies will continue to lean into sustainability initiatives, albeit with a slightly different mindset. The question will become, how can we best combine our environmental aspirations with an economical target?

This is where data comes into play. Only by leveraging data generated across their entire operation – enhanced by the insights gleaned from cross-industry networks – will businesses be able to reduce waste and execute more efficiently. The visionaries in the industry will recognise this and start thinking about their sustainability investments through a long-term lens to ensure that the pilots of today become the programmes of tomorrow.

Ultimately, 2022 has shined a light on the structural inefficiencies that still exist within global supply chains. From fluctuating prices to cost pressures and the realisation that there’s no digital silver bullet, it has clearly been a challenging time. But there are opportunities on the horizon. For 2023, transportation leaders will just have to ensure that they build the right relationships and solutions to help them tackle whatever comes their way.

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