How fragmented systems create blind spots in the freight industry, by Gert-Jan de Goeij, CtrlChain’s Vice President Strategy & Growth.
The freight industry runs on data but most of it is scattered. Carriers and shippers often rely on more than ten systems every day: transport management tools, telematics apps, spreadsheets, email, and external portals. Each tool captures part of the picture, but rarely the whole. The result it’s time lost and lack connected data, both compromising visibility in transport.
Most of the systems nowdays don’t connect, making blind spots appear. A status update that does not sync can delay a delivery. A missing document can block a payment. In some cases, fragmentation becomes the doorway for fraud. Criminals exploit gaps between systems to impersonate carrier identities, duplicate loads, or change payment details at the last moment. In early 2025, cargo theft across Europe reached over €78 million in losses, most of it due to missing or falsified digital documentation.
Data Fragmentation and Disconnected Tools
The problem is not just theft. Fragmentation also slows teams down. Dispatchers spend up to 25% of their time re-entering shipment data into different platforms, while planners manually double check information that should already match. Instead of making logistics simpler, disconected digital tools have made it more fragmented.
The impact of fragmentation becomes most visible in sensitive supply chains such as cold chain and high-value transport. When systems don’t communicate, small errors can have major consequences. A temperature alert that never reaches the right person can ruin an entire batch of medicine. A missing GPS update can leave a truck full of electronics untraceable for hours. These incidents aren’t isolated, they show what happens when logistics runs on disconnected data.
At the same time, companies face growing cost and compliance pressure. Fuel, tolls, and CO₂ linked charges keep rising, while new sustainability rules demand detailed emissions reporting. From 2027, mid-sized European companies will need to meet ETS2 and ESG requirements. Yet for many, this information is stored across separate systems and formats, making reporting slow and innacurate.
High-Value Transport Under Pressure
All of this leads to one conclusion: fragmented tools create blind spots. Those blind spots increase costs and leave the supply chain more vulnerable to mistakes and fraud.
CtrlChain addresses this problem at its core. It connects shippers and carriers in one secure and unified system, replacing fragmented workflows with a single and reliable environment. Transport data from order creation to delivery, is stored and updated in one place, removing the need for multiple logins and manual reconciliation.
For cold chain shipments, real-time temperature data and alerts help operators act before spoilage occurs. For high-value transport, every handover and document is digitally logged, creating a complete and traceable record that helps prevent theft and fraud.
As sustainability and compliance demands increase, CtrlChain helps logistics teams keep pace by structuring accurate, consistent data that supports reporting obligations. This allows companies to monitor performance and emissions more efficiently, using data already generated by daily operations.
In an industry where every delay, deviation, or missing update has a cost, visibility must be requirement. Companies that continue to operate with fragmented systems will face growing risk. Those that unify their data will gain the reliability and resilience to move goods moving safely and confidently.
Luxaviation ONE, part of the Luxaviation Group – a business aircraft operator – has announced the launch of its Cargo Charter Department, further expanding the Group’s service portfolio with bespoke solutions for complex, time-critical, and specialized freight requirements.
The new department delivers expertise across urgent deliveries, humanitarian aid, heavy and outsized cargo, AOG and aircraft parts, dangerous goods, pharmaceutical and medical supplies, oil and gas equipment, high-value commodities, and even live animal transport. Clients benefit from end-to-end mission management, including landing and overflight permissions, cargo and passenger handling, loading supervision, cargo inspections, and full operational oversight.
Patrick Hansen, CEO of Luxaviation Group, said:
The launch of our Cargo Charter Department represents an important milestone in our strategic development and further strengthens the Group’s position in the global charter market. It reinforces our commitment to offering a broader range of bespoke solutions, ensuring the highest safety standards and giving our clients complete peace of mind.
Operating within Luxaviation ONE – the Group’s entity dedicated to premium private jet charter services – the Cargo Charter Department combines flexibility and precision to meet diverse client needs. Romain Alati, CEO of Luxaviation ONE, adds:
By integrating private jet and cargo charter capabilities under one roof, we offer clients a unique blend of versatility and excellence. This expansion reflects our promise to deliver high-quality aviation solutions that adapt to every mission.
The department is led by Alexandra Gobalraja (pictured, below), whose nearly two decades of experience in air transport, freight operations, and time-critical logistics ensure seamless execution of even the most complex missions. Alexandra states:
Our goal is simple: to provide clients with absolute confidence when moving their most valuable or urgent cargo. Every mission is handled with precision, care, and the highest safety standards – because in aviation, every detail matters.
Temu has partnered with Parcel2Go, a parcel delivery comparison site, to offer local sellers more affordable and flexible delivery options. The new collaboration expands shipping choices and reduces postage costs for Temu merchants across the UK.
“We’re thrilled to partner with Temu to make shipping more affordable and flexible for UK sellers,” said Andy Currall, Head of Product at Parcel2Go. “By integrating our Smart Send platform, Temu merchants can make deliveries easier and focus on growing their business with confidence.”
Sellers can now access Parcel2Go’s delivery options through Smart Send, which allows them to manage Temu orders alongside sales from other platforms such as Amazon, Shopify and eBay.
The partnership reflects Temu’s commitment to supporting local businesses. For Parcel2Go, it highlights the company’s ongoing focus on enabling affordable, scalable logistics solutions for online sellers of all sizes. Founded in Bolton in 2001, Parcel2Go helps individuals and businesses find reliable shipping options at the best prices.
Many businesses aren’t aware that Temu is open to local sellers – and it could be the perfect platform to reach millions of new customers. With a large and active user base, Temu helps products gain visibility and scale business faster than ever.
Managing delivery efficiently is essential for any seller looking to grow on the platform. With Smart Send, merchants can access a wide range of reliable couriers and shipping options to make sure customers receive their orders quickly and securely.
Delivery Tips for Sellers
Follow these helpful tips to save time and money when selling on Temu:
Choose the Right Courier: Compare top UK couriers with Smart Send for the best delivery rates and speed.
Offer Delivery Options: Provide standard and express shipping to improve customer satisfaction.
Optimise Packaging: Keep parcels lightweight to reduce Temu shipping costs. See more on how to package your sold items safely.
Track Shipments: Offer accurate Temu delivery tracking to keep customers informed.
Plan Ahead: Ship early during peak times to maintain fast delivery times.
How can Europe’s midmarket supply chains prepare for digital product passports? As new EU regulations redefine transparency and traceability, compliance is becoming the driving force behind digital transformation. Carrie Tallett (pictured, below) of Forterro explains how Europe’s midmarket manufacturers and distributors can use ERP to prepare for the Digital Product Passport era.
Europe’s industrial midmarket is facing a new kind of challenge that goes beyond supply chain disruptions or rising costs. As the EU accelerates its push toward a circular economy, a wave of environmental and product data regulations is reshaping how manufacturers and distributors operate. At the heart of this transformation lies the Digital Product Passport (DPP). This is a forthcoming EU initiative that will require detailed product information – from materials and emissions to repairability and recycling – to be digitally accessible across the entire supply chain.
For logistics and manufacturing companies, the implications are enormous. The ability to trace, verify and share product data seamlessly will soon become a licence to operate. And yet, Forterro’s 2025 European Industrial Midmarket Research suggests that many businesses are far from ready.
Regulation to Reality
The EU’s circular-economy strategy is designed to make every product lifecycle transparent, ensuring that materials, emissions and origins can be tracked from factory floor to end-of-life recycling. At the centre of this effort sits the DPP, a digital record that will accompany every product, containing verified information about its composition, carbon footprint, repairability and reuse potential.
For midmarket manufacturers and distributors, this represents both a challenge and an opportunity. Yet Forterro’s 2025 European Industrial Midmarket Research found that only 49% of firms are even aware of what DPP entails, and just half feel ready to comply. The main obstacles are complexity and a lack of compliance resources – each cited by 42% of respondents – followed by insufficient guidance.
This level of unpreparedness is concerning with enforcement just a year away for some sectors. DPP rollout will be a phased one, beginning in 2026/27 with batteries and metal products, and followed over the next few years by textiles, furniture, chemicals, ICT and construction products. DPPs will demand the integration of data from every part of the supply chain – materials sourcing, production, logistics, warehousing, and recycling – all of which depend on systems that can communicate securely and in real time. For most organisations, this will require a rethink of how data is captured, structured, shared and ultimately processed.
Compliance Backbone
Traditionally, ERP has been seen as an operational tool for managing stock, production schedules and orders. But today, ERP is becoming the compliance backbone of the modern industrial business. The same system that drives daily operations is now central to ensuring transparency and regulatory alignment. Modern ERP platforms already hold much of the data needed for environmental and compliance reporting, from material inputs and energy use to production waste and emissions. When connected to the cloud, ERP becomes a secure, scalable platform capable of exchanging information with partners and regulators. This is increasingly essential as new mandates such as the Corporate Sustainability Reporting Directive (CSRD) and Corporate Sustainability Due Diligence Directive (CSDDD) come into play.
In the Forterro research, 33% of European midmarket firms listed ESG reporting as their top driver for digital transformation, followed closely by regulatory compliance. This marks a significant shift from efficiency-focused investment to purpose-driven digitalisation, where technology underpins not just productivity but sustainability and accountability.
Cloud and AI Increasingly Vital
Forterro’s findings also reveal that only 39% of European firms currently use cloud ERP, a figure that is expected to rise to 45% in the next few years. Many more use a hybrid solution. Cloud technology is vital for managing the complex, multi-party data flows required by DPPs. It enables secure data sharing, real-time visibility and faster environmental reporting across the entire supply chain.
The operational benefits extend well beyond compliance. Cloud ERP supports business continuity, scalability and security while making it easier to integrate new tools for analytics, automation and predictive maintenance. For logistics and supply chain teams, this translates to better visibility, fewer data silos, and more reliable reporting. All of which are prerequisites for meeting Europe’s growing sustainability demands.
For the industrial midmarket, cloud is no longer a nice-to-have; it has become a business fundamental. AI is gradually emerging as equally important. AI use in the industrial midmarket has been slower than elsewhere. Many industrial businesses emerged from factories and have approached AI with caution. However, the Forterro research showed that things are changing. AI is regarded by many in the European industrial midmarket as an integral element of digital transformation. The areas where it is expected to deliver most value are cybersecurity and risk detection, business analytics and predictive maintenance. But compliance is also a significant factor, and midmarket firms that can adopt market-ready solutions will unlock new growth opportunities as well as helping address regulatory compliance requirements.
Bridging the Skills and Culture Gap
Of course, technology alone cannot deliver compliance. Even the most effective and efficient automated systems, that utilise the very latest AI applications, require human input and intelligence to function properly. But finding people with the right qualities is a challenge.
More than 40% of midmarket firms in the Forterro research reported shortages in ERP expertise and AI literacy, precisely the skills required to digitalise compliance processes. Meanwhile, resistance to change remains common: logistics, finance and production departments are among the most reluctant to adopt new systems or workflows.
To overcome these barriers, organisations need both leadership and collaboration. Combining hands-on experience with the right digital training allows teams to build the necessary skills without sacrificing operational capacity. Compliance and innovation are most successful when everyone understands their shared role in achieving them.
Building Circular Value Chains
Forward-thinking manufacturers and distributors are beginning to view DPP not as a burden, but as an opportunity to create value. Those who act early will gain much more than regulatory compliance. They’ll benefit from streamlined data management, lower administrative overheads and enhanced credibility with customers and partners who prioritise sustainability.
By embedding compliance into ERP and supply chain workflows now, businesses are laying the groundwork for the circular, transparent and efficient operations that will form the foundations of modern business. They will be better equipped to demonstrate environmental performance, trace product origins and adapt quickly to future regulations.
The DPP represents more than another compliance challenge; it is a catalyst for digital transformation across Europe’s midmarket industrial base. It’s a sector that hasn’t embraced digital transformation as wholeheartedly or rapidly as others, but it has a major opportunity to do so now.
As ERP evolves into the digital backbone of circularity, those who modernise early by embracing cloud integration, data transparency, and sustainability reporting, will not only stay compliant but thrive in a greener, more resilient industrial future.
Samsara’s Safety Report, a global benchmarking analysis based on anonymised, aggregated data from thousands of fleets worldwide. The findings reveal a step-change in AI-driven operations performance: Fleets that implement the full Samsara AI safety solution – including dual-facing AI dash cams, automated in-cab alerts and AI driver coaching – in aggregate see a ~75% percent reduction in crash rates over 30 months, which is nearly twice the reduction typically seen among Samsara customers.
The report, which analysed data from more than 2,600 fleets across North America, the UK, Western Europe and Mexico, benchmarks key safety outcomes – including crash rates, harsh events, speeding and mobile usage – over a 30-month tenure to understand how AI, real-time visibility and coaching improve real-world fleet performance.
“The next chapter of road safety is fundamentally being written with AI,” said Johan Land, SVP of Product and Engineering, Safety & AI at Samsara. ”These findings confirm that AI will be the most transformative technology we’ve seen for road safety, actively preventing crashes at scale. Dual-facing cameras give fleets full visibility into what’s happening inside and outside the cab, and when that intelligence is paired with real-time alerts and automated coaching, the results are extraordinary.”
The analysis also shows that fleet safety improvements occur quickly and compound over time. Within the first six months on Samsara, fleets in aggregate saw a 48% decrease in harsh events and an 84% decrease in mobile usage; by month 30, those reductions reached 69% and 96% respectively, underscoring how intelligent feedback and visibility can reduce risk and prevent crashes before they happen.
Key findings include:
• With Samsara, fleet safety improvements occur quickly and compound over time: Within the first six months on Samsara, fleets with 175+ vehicles in aggregate see a 48% decrease in harsh events and 84% decrease in mobile usage. These improvements continue to strengthen over time; by month 30, customers see a 69% decrease in harsh events and a 96% decrease in mobile usage. Larger fleets (500+ vehicles) see even greater improvements: an 84% decrease in harsh events and a 98% decrease in mobile usage by 30 months.
• Fleets using Samsara’s complete AI safety solution achieve the greatest impact: Customers adopting Samsara typically experience a 35–40% aggregate reduction in crashes over time; however, fleets with 175+ vehicles that implement the full AI safety solution – including dual-facing AI dash cams, in-cab alerts and AI coaching – see a 73% decrease over 30 months.
• Dual-facing dash cams are more than twice as effective: When isolating safety improvements by camera type, customers who implement dual-facing dash cams see an aggregate reduction in crash rate two times greater than customers who implement front-facing dash cams alone. Dual-facing dash cams provide full visibility into both what’s happening on the road and how the driver is behaving, making it possible to alert drivers to risky behaviours like drowsiness and mobile usage. This creates a highly effective feedback loop that changes driver behaviour.
Beyond fleet-level outcomes, the report highlights regional and industry patterns that detail how geography, infrastructure and enforcement shape risk. Canada records the lowest crash rates globally (–9%) but higher-than-baseline speeding (+38%), while Western Europe reports the lowest speeding (–61%) and the highest rate of harsh events (+65%). Mexico shows the highest mobile phone usage (+238%) and crash rate (+60%), suggesting distracted driving remains a leading risk factor in the region.
Samsara’s Connected Operations Platform now processes more than 20 trillion data points annually from vehicles, equipment and sites, offering one of the most comprehensive real-world datasets on how AI is improving safety and efficiency across physical operations.
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