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Day: 6 June 2025

Tech-led Express Delivery Operations

Posted on by David Priestman

Leading express delivery company DPD has signed a partnership with Wise to replace its legacy internal driver management system. This marks a major step forward in DPD’s commitment to even smarter, tech-led operations.

The agreement builds on an existing relationship between the two companies and follows the successful initial implementation phase of the Wise platform. The new contract will see the cutting-edge Wise platform integrated across DPD’s entire UK operations of over 10,000 vehicles, streamlining core processes and enhancing network visibility.

A key component of this deal is Wise’s Network View functionality, which will centralise onboarding for both direct and indirect resources, manage payments to direct resources and ensure robust compliance across DPD’s fleet workforce. The platform will eliminate manual processes, improve data accuracy, and provide real-time insight, reducing administrative pressures and increasing operational efficiency.

The new Network View product was launched in April, and the rollout to the DPD network will start this month.

Express Delivery Operations

Dan Richards, Co-Founder & Chief Commercial Officer at Wise, said: “We’re proud to deepen our partnership with DPD to support them in gaining full visibility across their network and confident that we will unlock real value for them operationally. The deal is a testament to the trust we’ve built and the proven impact our platform has had across their service.”

Dan Richards, Wise

Chris Betts, Head of Network at DPD, said: “We chose Wise because, simply put, they are the best in their field. Their software solution helps us to manage a vital resource, making it easier for us to train, manage, and monitor, minute by minute, ensuring we continue to provide the best possible delivery experience for our customers, 52 weeks of the year.”

Chris Betts, DPD

The Wise platform is trusted by over 250 businesses and this deal with DPD further reinforces Wise’s position as a market leader in onboarding, payments and compliance software for logistics companies.

Wise is a leading technology provider supporting logistics businesses to reduce compliance risk, streamline processes, and ensure regulatory adherence. Purpose-built for scale, Wise is a structured system and service providing businesses everything they need to operate compliantly.

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Forklift Relationship Extended

Posted on by David Priestman

A British freight and logistics 3PL provider has praised the performance and reliability of Mitsubishi GRENDiA forklifts, after extending its 12-year partnership with their local Mitsubishi Forklift Truck distributor.

At their Essex-based site, Simarco International has used GRENDiA trucks intensively since 2013, working 24 hours a day, 6 days a week. The most recent additions, 10 LPG-powered forklifts, are now the third batch to prove themselves at the growing operation. Indeed, Simarco has come to trust the trucks – and their distributor’s support – so much that the business operates successfully with no backup vehicle in place.

A proven performer at a growing business

For nearly 30 years, Simarco has made a habit of delivering tailored solutions for clients in the UK, across Europe, and internationally across all trade routes. The company occupies 30,000 square metres of transit warehousing in the UK, giving its forklifts a constant workload. GRENDiA trucks’ sealed chassis and engine protection systems make the model a perfect fit, delivering robust performance on the hardworking site.

Head of UK and European Warehousing, Steve Pyne, explains: “We’ve used Mitsubishi GRENDiA trucks for years and they’ve never let us down. They’re incredibly reliable, which is vital because we don’t just have another backup truck waiting to be used – if the GRENDiA breaks down or stops performing, our operation comes to a halt.”

A successful, 12-year partnership

The Mitsubishi Forklift Truck authorised distributor for the area is proud to have played a role in Simarco’s success story. Managing Director, Joe Bronze, said: “Given their 24-hours-a-day, 6-days-a week-schedule, it is imperative that the equipment is top quality. Sticking with the GRENDiA model that’s worked so well in the past is a great choice. Over the years, we’ve seen the business grow and it’s great that we can continue to assist the team with their ongoing requirements. With our close working relationship, we’re always available to react to any changes they need – now, and in the future.”

Steve Pyne, Head of UK & European Warehousing at Simarco, also values the relationship: “The support and service from our local distributor is always excellent – and that’s crucial. With such a busy, intensive operation, any lost time will really hit us. But on the rare occasion we have an issue, they always respond to call-outs or questions very swiftly. I would have no hesitation in recommending them as a preferred supplier for materials handling equipment.”

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Plant Protection Distributor Drives Profitability with ERP

Posted on by Keith McKinley

Agrigem, one of the UK’s biggest distributors of plant protection products, has grown turnover by 80% and increased profit margins by 40% after adopting Forterro’s ERP and Warehouse Management Solution, Orderwise.

Agrigem offers thousands of products, including weed killer, moss killer, fertiliser, grass seed, biological controls, and equipment to homeowners, and those working in the horticulture, equine, forestry, sports and amenity sectors. Given the breadth and depth of its product range, Agrigem needed to streamline operations by managing these product lines, multiple payment methods and different customer requirements, which had previously been a significant challenge.

“We were in desperate need of greater efficiencies and to streamline our processes,” said Dave Best, Operations Director, Agrigem. “We had ambitious growth plans, and the set-up at the time was not going to support that growth. Not only is Orderwise inherently scalable but it has all the functionality we required to get on top of our operational organisation.”

Orderwise is an ERP solution deployed by wholesalers, distributors, retailers, manufacturers, and other businesses with complex requirements. It helps connect processes, optimise workflows, and revolutionise stock management.

It reduced the need for Agrigem to take on additional administrative resources as it grew by automating report generation, data imports, and other manual tasks. Furthermore, by having data presented automatically, Orderwise allowed them to make critical decisions faster and more efficiently, contributing to overall business growth.

“Investing in the right technology can set a business up for long-term success, and Orderwise undoubtedly falls into that category,” continued Best. “It takes away unnecessary decision-making and reduces reliance on manual processes, both of which have been highly beneficial to our ongoing growth trajectory. It has also made it much easier for us to offer overnight delivery throughout the UK, which is critical for customers.”

Since implementing Orderwise, Agrigem has also benefited from complete visibility into its operational metrics. This allows the company to act quickly and effectively, such as adjusting pricing or changing product ranges, thereby avoiding delays that could impact the business negatively.

“When customers use our technology in this way, we feel like we have made a major contribution to their growth,” said Tom Price, Director, Forterro. “Orderwise is especially suited to retailers, manufacturers and wholesalers. It’s very much our core user base, and we are constantly and iteratively improving the product based on the ongoing feedback we get from customers. Agrigem is a leader in its field and precisely the type of business we love to work with.”

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